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Order ID : 1205565834
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Departure Flight | Wednesday, 31 August 2022

31 August 2022 31 August 2022

Citilink 12:35 55m 12:30
QG 695 Denpasar-Bali (DPS) Surabaya (SUB)
Economy Ngurah Rai, Terminal 1 Domestic Juanda, Terminal 1A Domestic

Transit in Juanda (SUB) 2h 5m

31 August 2022 31 August 2022

Citilink 14:35 1h 45m 16:20
QG 418 Surabaya (SUB) Pontianak (PNK)
Economy Juanda, Terminal 1A Domestic Supadio, Terminal 1 Domestic

Passenger Details

No. Passengers Ticket Type Ticket Number Flight Number Facilities

1 Mr. Andy Susilo Adult 233310007 QG 695 20kg

Adult 233310007 QG 418 20kg

PT Global Tiket Network Contact Customer Care

Jl. Ks. Tubun No.85A, RT.2/RW.7, Slipi, Kec. Palmerah, Kota Jakarta +62 804 1500 878 / +62 213 9730 888 +62 858 11500 888
Barat, Daerah Khusus Ibukota Jakarta, 11410 cs@tiket.com
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Terms and Conditions of the Airlines

Important Notes :

● For domestic and international flights, passengers are required to pay attention and complete travel requirements, such as
health documents related to COVID-19, passport & visa provisions, identity cards, quarantine provisions, and transit/connection
provisions. The regulatory provisions of each country are subject to change at any time without prior notice. Passengers are
fully responsible for fulfilling the complete travel requirements needed at departure and/or upon arrival. For more information,
please check https://en.tiketsafe.com/.
● Passengers are expected to arrive at the departure terminal at least 4 (four) hours before the departure time on domestic and
international flights to check-in.
● Check-in closes 60 minutes before departure time.
● Passengers are expected to arrive at the boarding gate 45 minutes before departure time.
● The ticket holder's name must match the name on the ID card (domestic flights) and passport (international flights). If there is a
difference in the ticket holder's name with the ID card or passport, it will follow the applicable airline provisions and/or
regulations.
● Passengers are only allowed to bring cabin baggage a maximum of 7 (seven) kg and with dimensions not exceeding 56 cm x
36 cm x 23 cm in the Citilink cabin. Passengers are prohibited from carrying a 15-inch Macbook Pro produced in 2015 and sold
in 2015-2017.
● Please refer to the airline's Terms and Conditions for more information. This passenger/ticket holder is subject to the flight
terms and conditions set by the airline.

Terms or Conditions of Cancellation and Change of Flight Ticket Data :

● Requests for ticket changes and/or cancellations refer to the applicable airline regulations; please contact tiket.com Customer
Care for more information.
● If there is a flight cancellation from the airline, customers can contact tiket.com Customer Care at 0804 1500 878 and email
cs@tiket.com by stating:
- The name of the passenger who canceled the flight.
- Order ID/booking code.
● Provision of extra facilities such as insurance, extra baggage, seating, and meals is subject to availability. Extra facilities are
non-refundable and non-transferable once purchased according to the rules of the service provider.
● tiket.com has the right to cancel the rescheduled ticket that has been submitted to tiket.com if the ticket has been web check-in,
rescheduled, has been used (flown), and has applied for a cancellation/refund through the airline's official website or brand
office.
● Suppose there is a request for a refund. In that case, the refund process may take approximately 14 (fourteen) working days
regarding the applicable airline regulations, starting from the date of submission of cancellation received by tiket.com Customer
Care accompanied by complete data and required documents and can be charged regarding the provisions of the airline. The
refund process is entirely a legal relationship between the passenger and the airline concerned; in this case, tiket.com only acts
as a flight ticket selling agent. If the passenger still has not received a refund within that period, please contact tiket.com

PT Global Tiket Network Contact Customer Care

Jl. Ks. Tubun No.85A, RT.2/RW.7, Slipi, Kec. Palmerah, Kota Jakarta +62 804 1500 878 / +62 213 9730 888 +62 858 11500 888
Barat, Daerah Khusus Ibukota Jakarta, 11410 cs@tiket.com
Flight E-ticket

Terms and Conditions of the Airlines

Customer Care. This refund condition replaces all refund conditions stated in other documents.

PT Global Tiket Network Contact Customer Care

Jl. Ks. Tubun No.85A, RT.2/RW.7, Slipi, Kec. Palmerah, Kota Jakarta +62 804 1500 878 / +62 213 9730 888 +62 858 11500 888
Barat, Daerah Khusus Ibukota Jakarta, 11410 cs@tiket.com
Flight E-ticket

Extra Protection

We will send the documents required for your purchased insurance claim on separate email

Free Protection

Covering trip accidents, medical bills, inpatient care, and cancellations due to specific reasons or COVID-19 up to IDR 10,000,000.

PT Global Tiket Network Contact Customer Care

Jl. Ks. Tubun No.85A, RT.2/RW.7, Slipi, Kec. Palmerah, Kota Jakarta +62 804 1500 878 / +62 213 9730 888 +62 858 11500 888
Barat, Daerah Khusus Ibukota Jakarta, 11410 cs@tiket.com
Flight E-ticket

Free Benefits From tiket.com

How to use Gift Vouchers:

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PT Global Tiket Network Contact Customer Care

Jl. Ks. Tubun No.85A, RT.2/RW.7, Slipi, Kec. Palmerah, Kota Jakarta +62 804 1500 878 / +62 213 9730 888 +62 858 11500 888
Barat, Daerah Khusus Ibukota Jakarta, 11410 cs@tiket.com