Scenario: You work as the IT manager for a medium-sized manufacturing company.

The
company relies heavily on its computerized inventory management system, which tracks raw
materials, production processes, and finished products. The system is critical for ensuring that
production runs smoothly and meeting customer demands.

One morning, you receive a call from your team reporting that the inventory management system
has gone down and is inaccessible to all employees. It's a busy period with multiple customer
orders to fulfill, and any delay in production could lead to significant financial losses and
damage to the company's reputation.

Question: How would you address this situation to ensure Information Availability and
minimize the impact of the system outage on the company's operations?

A) Panic and immediately call an emergency meeting with all staff.

B) Take a break and wait for the system to come back online on its own.

C) Investigate the cause of the system outage and initiate a backup system if available.

D) Ignore the issue and hope it resolves itself to avoid causing panic among employees.

Scenario: You are the IT manager for a small e-commerce company that relies heavily on its
online store to generate revenue. The online store contains critical customer data, including
purchase history and payment information. One day, you receive a notification from your team
that there has been a security breach, and some customer data may have been compromised.
Your team has isolated the affected systems, but there is a risk of data loss or corruption.

Question: What steps would you take to address this security breach and ensure that your
business can recover its data in case of loss or corruption? Explain your approach.

A) Immediately restore the affected systems from the latest backup to minimize data loss.

B) Investigate the breach first and then consider restoring from backup if necessary.

C) Notify affected customers and regulators before taking any technical actions.

D) Ignore the breach and hope the issue resolves itself to avoid causing panic among customers.