**4.

1 Performance**
- The system should be responsive, with minimal latency for search queries, booking transactions, and
payment processing.
- Response times for key functionalities should be within acceptable limits, even during peak usage
periods.

**4.2 Security**
- User data, including personal information and payment details, should be encrypted and stored
securely to prevent unauthorized access or data breaches.
- The system should comply with relevant data protection regulations, such as GDPR or HIPAA,
depending on the nature of the services offered.

**4.3 Reliability**
- The system should be available 24/7 with minimal downtime for maintenance.
- Measures should be in place to ensure data integrity and prevent data loss or corruption.

**4.4 Scalability**
- The system should be able to accommodate a growing number of users and booking transactions
over time.
- Performance should scale horizontally with increasing load, with provisions for adding additional
server resources if needed.

**5. Constraints**

- The system will be developed using standard web technologies and deployed on a scalable cloud
infrastructure.
- The development timeline is constrained by budget and resource availability.

**6. Assumptions**

- Users will have access to a reliable internet connection and modern web browsers.
- Payment gateways will be available and compatible with the chosen technology stack.

**7. Glossary**
- SRS: Software Requirements Specification
- GDPR: General Data Protection Regulation
- HIPAA: Health Insurance Portability and Accountability Act