Syandes Final Paper

De La Salle University
Taft Avenue, Manila
UNIWELL TECHNOLOGIES CORPORATION
A Project Documentation Paper Presented to

Mr. Raymund L. Dimaranan
Ramon V. del Rosario College of Business
Decision Sciences & Innovation Department
In Partial Fulfillment
Of the Requirements for
System Analysis and Design (SYANDES K31)
3rd Trimester, AY 2015-2016
Submitted by:
Encarnacion, Blue Mayson
Esperidion, Richmond
Lacson, Robert Martin
Yabao, Joseph William
TABLE OF CONTENTS
UNIWELL TECHNOLOGIES CORPORATION 1
I. Executive Summary
II. Outline of the System Study
III. Detailed Results of the System Study
IV. Review of Similar Business Processes
V. Proposed System
VI. System Alternatives
VII. System Analyst’s Recommendation
VIII. Proposal Summary
IX. Appendices
I. EXECUTIVE SUMMARY
This research discusses the current system and processes of Uniwell Technologies
Corporation, a distributor of industrial and building automation systems for its private
clients. The study showed that there is an issue that is evident within the current system
of Uniwell Technologies Corporation, the performance and effectivity of the current
system was evaluated to determine if the possible alternatives provided by the researchers
will be able to serve as the remedy for the specific operations and processes that the
current system is partnered with. It proposes three (3) alternatives as to the improvement
or change in the system currently used. Interviews and observation were done to gain
valuable information about the chosen company which helped the researchers in
determining the specific system within the company which needs revision or
development. Aside from this, the valuable information stated earlier also consists of the
details from different sectors within Uniwell such as the general information of the
company, its customer relations which contains info about the specific market that
Uniwell targets, products that are offered, the factors that preserves the loyalty and
continuity of the company’s clients and logistics. Information about the possible
competitors of the company are also included in the interviews and this shows the
perspective of the company and how it adjusts its business operations and market plans to
ensure that they are consistently competitive against current and prospective competitors.
The collaborators are also taken into account which includes the various partner
companies, suppliers and associates that the company deals with. Being a business
solution provider in terms of hardware and software, the collaborators of Uniwell
Technologies play a vital role within the day to day operations and long term plans of the
company. The business climate is also considered and it is important to know that the
social, political and economical environment within the Philippines and foreign clients
greatly dictate the progression of the company.
II. OUTLINE OF THE SYSTEMS STUDY
A. Company Profile
i. Background of the Company
The company first started in the year 1990 under the name of
Uniwell Technologies Corporation. Its main goal is to meet the constantly
growing needs of various customers, specifically, the industrial,
commercial, and institutional kind, with quality products that are reliable,
are of high quality, and affordable. Their main focus is to provide high
quality instrumentation and automation services which result in long-term
and strategic partnerships with their clients. This mindset is why they are
currently known as one of the top instrumentation pioneers of the
Philippines.
ii. Company’s Vision
Uniwell’s vision is to continually commit in global-competitive
level enhancing technology for the benefit of their clients’ industries.
iii. Company’s Mission
Their mission statements are the following:

1. To constantly strive for excellence and create value in everything
we do by being proactive, constantly urgent, competitive, and commit
total dedication to our clients.
2. To treat each other with trust and respect in our shared aspirations
to be more united and to cross various boundaries along functional and
organizational lines.
3. To provide our customers with high-quality products and services
that will exceed their expectations.
4. To sell products and services that will provide cutting edge
solutions to the requests of our clients
B. Products and Services
Uniwell Technologies Corporation is one of the leading distributors of industrial and building
automation systems in the Philippines. It has established itself as the leading manufacturers’
representative and distributor of measurement and control instrumentation for various industries
and building applications such as oil and gas, refinery, power, water utility, food and beverage,
chemicals, sugar, commercial buildings, and other building facilities. They enable their clientele
with an increase in manufacturing efficiency, reduction of production costs, improvement of
product quality and value, improvement of safety, and opportunities to meet regulatory
requirements by combining world-class products, application expertise, and high quality
customer service.
Some of the products and services offered are the following:
● Temperature sensors and transmitters
● Flow & level meters
● Analytical instruments
● Flame safeguard
● Recorders & Data Loggers
● Corrosion Monitoring System
● One Wireless
● Controllers & Programmers
● Final Control Devices
● Sensing & Control
● Pressure Transmitters
● Micro switches
● Telephone access systems
● Emergency call systems
● Cabling installation
● OEM design, engineering and manufacturing
C. Objectives of the Study
In line with incorporating the concepts of information systems, the main goal of
the research is to determine which business process of Uniwell Technologies Corporation
would benefit the most from the implementation of an information system, and to provide
them a system that would make the business process more efficient and more effective. It
aims to provide a cost-efficient and profitable system that will improve the monitoring of
the information that goes through every department and centralize this information for
company-wide use.
1. To be able to apply and demonstrate the proper understanding about the theories
in improving the system of the business in this research
2. To help both the stockholders and stakeholders by providing an efficient system
3. To provide or improve the system used by the business through applying the
different theories of System Analysis.
4. To collect and analyze key business documents about Uniwell Technologies
Corporation’s current operations.
5. To identify the existing problems that is experienced by the company based from
their business processes, use of their current systems, and business documents.
6. To propose an effective, efficient, and feasible information system parallel to the
company’s financial and operational goals.
7. To provide a complete analysis on the proposed solution specifying its potential
advantages, disadvantages, costs, and short term and long term effects.
8. To provide alternative solutions for the benefit of the company.
D. Scope and Limitations
This study will focus on the business system of Uniwell Technologies
Corporation. This will tackle the flaws and the upgrades needed by the current system.
Also, the management style and the personnel issues will not be address since it is out of
the scope of this study. According to the interview with Mr. Rogelio C. Esperidion,
Uniwell doesn’t have a centralized database system and it is hard to keep track since the
data of different departments are needed to acquire manually. The system analysts also
consider the time constraints, costs, and the materials needed; therefore this study
provides the different system proposals that is beneficial to the company.
E. Significance of the Study
Even though there is a system being used in Uniwell Technologies Corporation,
this study will discuss and search for a more effective and efficient system. Through
queries and interviews from the company, researchers have been able to extract the issue
that requires a solution. The underlying situation is that the system that is used by the
company is not actually a system. It is stated that the company relies on barebones data
storing. All the information as of now is only being stored per department and only
through excel and word which don’t collectively store the info from all departments. This
makes practically all the processes less efficient whether it be credit and collection, sales
invoicing, purchase ordering, etc. The company suggested that a centralized database or a
central hub would be established for the benefit of the business. The advancements in
technology which leads to lowering prices of hardware due to lower manufacturing costs.
Software accessibility is much more prevalent because there is an emphasis on the spread
of open-source software in recent years and developers have more abilities and tools that
can be utilized which gave way for more business management software. The researchers
also saw the potential of cloud based services to satisfy the needs of the company because
cloud-based storage is a widely accepted form of data depository within most industries.
F. Methodology
The tools and methods used for the analysis is varied and the researchers have
utilized these numerous forms of data collection to support the different factors and parts
of the study. General and specific information about the company is gathered through
personal interviews with representatives from the company and phone calls are made
when there are any clarifications needed for the research. The information of the current
system within the company is obtained from the interview portion of the study.
Afterwards, the researchers conducted a SWOT Analysis to determine the underlying
problems within the company.
The researchers searched for the possible business management software from the
internet. The scope of the World Wide Web in recent years has drastically improved the
convenience for researchers to look for the best possible resources in building a system
for a specific company.
G. Problem Statement
All of the processes done in the business are automated using programs such as
word, excel, and peachtree. Each of the departments use these programs to input data
whether it be credit and collection, sales invoicing, purchase ordering, or inventory
management.
The problem with this is that these pieces of data are only kept within each of these
departments. This makes it very time consuming and tedious to move data from one
department to another. Each department is connected in the business process and data
would always need to be made readily available to the company as a whole. This process
of data storage is where the company has been inefficient. Even more so when the
company experiences a high influx of sales.
The researchers noticed that on a daily basis, employees from each department
would have to manually print documents and go to each department to submit these
documents. In addition to this, there a number of instances when there would be some
technicalities due to mechanical malfunctions (computers, printers, etc. breaking down)
and/or man-made errors (wrong delivery of documents, miscommunications, etc.). Each
of the departments are dependent on each other to move through the business process,
and if the data of each department is not going around efficiently, it would have a large
effect on the sales being made.
In order to manufacture the best system for the needs of Uniwell Technologies
Corporation, the following questions were considered:
● How is data stored for each department?
● What is the medium being used to store the data?
● Who uses the data?
● How does the data affect the business process?
● What are the current practices of the company with regards to their data?
● What are the inefficiencies in storing and transferring data?
● How does efficiency in data storage translate to profits?
● What is the best system to be used to manage this type of data?
● How would this new system affect the company?
● Is there an information system available to manage the data?
● What are the advantages, disadvantages, costs, and benefits that the information
system can provide the company?
III. DETAILED RESULTS
A. Situational Assessment
i. Company (Image in the market; Technology and experience; Culture;
Goals)
Uniwell Technologies Corporation is an established provider or industrial and
building automation systems within the Philippine market. It is part of the top 5
companies in such industry and holds a significant share of the market. The
company aims to be always a step ahead against its competitors. It was organized
in 1990 by a group of dedicated engineers. Its forerunner, Unitech Engineering
Corporation, is a recognized leader in automation since 1968. From the beginning
it has been the constant goal of the company to meet the ever evolving needs of
industrial, commercial, and institutional customers with quality products that
provide reliability, improved quality, and cost-savings.

ii. Customer (Market size and growth; Market segments; Buying
process, etc.)
The target market of Uniwell Technologies Corporation includes the top
companies in their industry that are consisted of companies in the manufacturing,
utilities (power and water), oil and gas, mining, and construction industry.
Although this may be the case, there have been occasional customers from other
industries that need the automation and controls that the company has to offer.
Some of which may include investment firms, and even government offices such
as Malacanang Palace and NAIA terminal 1.
Determining the customers that they cater to usually depends on what
those customers are looking for. Customers are always looking for
professionalism from the company that they want to want to work with, and the
best value for their money. To get a better understanding of what their customers
look for, the company usually gets to know their clients only by setting
appointments and meeting them face to face on a regular basis to talk to them.
This way they get to understand their business and specific needs. Aside from
this, Uniwell also keeps a mailer list wherein they may send promotions and other
news about the company to regular customers. Clients view the company as the
expert who they can consult and who can provide solutions to solve their
problems due to the experience they’ve had in this industry. Uniwell provides
reasonable prices and rates for their products and services in which they
consistently strive to deliver on time.

Since its birth in 1968 as Unitech Engineering Corporation, Uniwell has been
the pioneer in the instrumentation industry in the Philippines. The experience that
the company has gained from all these years is reflected on their market share.
Currently, Uniwell controls 50% of the market due to its products, services, and
experience in this field. This number is also expected to rise due to the fact that
they provide the most reliability when it comes to making business transactions.
The company is always looking for ways to create business opportunities to make
the company grow.
The business process of the company when it comes to making profit has
remained generally the same since the company begun and has only added minor
modifications to make it more efficient and effective. With around 15-20
customers per day, the process begins as once a customer becomes interested in
purchasing a product, quotations are submitted to them. Discounts may be given
to customers depending on the length of the relationship with a client or the
amount of products that they are ordering. Once the customer approves of the
quoted price, the next step would be to set a purchase order or contract by either
meeting up in person with one of the company’s sales representatives or sending a
message (via email or post) to the company with the products they want. In taking
these orders, the company always makes sure to take note of every specification
and how the customer would want a transaction to go. After the purchase order
has been credited and collected, a send order write-up is then sent to the supplier
from abroad. Being that these suppliers are from abroad, the quotations are
denoted in foreign currency. Once the suppliers have been paid, the products are
then imported to the Philippines on an average of around 6 weeks after the order
has been made. Once the products have reached our ports, they are either brought
straight to the customer or are delivered by the company’s logistics sector. Orders
are generally delivered on time but in case of any delays, the customer is
automatically notified of the reason of delay and when they can expect their
orders to arrive. Aside from this, if any problems may arise when the customer
receives their orders, concerns may be raised by either sending an email to the
company or calling the company hotline.
iii. Competitors (Actual or potential; Positioning; Market shares;
Strengths and weaknesses of competitors)
There are many local and multinational companies in the industry
nowadays that could be and the actual competitors of the Uniwell Technologies
Corporation. These companies are not actually a threat to Uniwell since they are
part of the top 5 companies in their industry. Their competitors also offer the
same products as Uniwell thus leading to some clients ordering from their
competitors. The difference between Uniwell and its other competitors is that
Uniwell offers a far wider variety of products to offer. Aside from this, another
advantage of Uniwell in this industry is their vast experience and how they have
established themselves in their industry. Having many projects proves that their
customers are satisfied with their services and that their price is just right.
Through the years, competitors have somehow changed the perspective of

Uniwell in some ways. In the past, Uniwell did not used to participate in trade
shows until competitors have proven that there is a need to expose their products
and the services that these companies provide. Even though the company’s
pricing is relatively higher than their competitors’, having been established as the
experienced and reliable supplier when it comes to this industry, Uniwell has
consistently guaranteed clients with customer satisfaction and good quality of
products.
iv. Collaborators (Distributors; Suppliers; Alliances)
There is a good relationship between the business and the suppliers,
distributors, and other collaborating companies. It is because the company and the
collaborators always comply with their contract and avoid any problems with
each other. Uniwell always make sure that they collaborate with companies who
have a good background in Research and Development in order to have
innovative products. The company doesn’t experience any non-cooperative
suppliers. Also, the company is good with partnering with some companies
wherein both can mutually benefit from the partnership. In case of having a lack
of resources, the company always resort to cost cutting without sacrificing the
standards of the business.
v. Climate (or Context)
a) Political and regulatory environment

The company has been consistently abiding by the rules and
regulations implemented by the government for years under different
administrations. They have also been up to date with its licenses and
certifications (such as BIR clearance and Mayor’s clearance), having them
renewed every term. Every time there are new rules and regulations such
as tax laws from the government, they always take it into consideration in
adjusting how they operate the business while strictly following the new
implementations. They are also registered with the government agencies
for their employees such as SSS and PhilHealth, having all employees
covered. The Bureau of Industrial Revenue also monitors the receipts of
the company’s earnings requiring them to present their assets, expenses
and profit at the end of each year. In this way, the BIR checks if the
company has any illegitimate businesses and collect their taxes as well.
The Department of Trade makes regular mandatory check-ups on the
warehouse to ensure a safe working environment. This is to ensure that the
company has a safe working environment for its employees and that the
company will not be violating the rules of internal governance mandated
by the Department of Trade.
b) Economic environment
The company has been operating just like other businesses whether
the economy is in good shape or not. Profitability may be a factor when
the economy is down however business operations still go on. Having

loyal clients helps the company because even if the economy is falling,
they still have clients to cater to. However, spending for raw materials
would be a problem during inflation as prices go up therefore, having an
increase in company spending. In terms of job availability for people, they
only hire once every three years as they don’t see the need to have to hire
regularly therefore, the company doesn’t really create job opportunities for
a lot of people.
c) Social/Cultural environment
The company sells its industrial and building automation systems
to its private clients for years now. It has established itself as the leading
manufacturers’ representative and distributor of measurement and control
instrumentation for various industries and building applications such as oil
and gas, refinery, power, water utility, food and beverage, chemicals,
sugar, commercial buildings, and other building facilities. They play a
vital role in the rapid number of rising buildings with the logistics they
supply. There are other competitors in the forwarding industry but Uniwell
has established itself already from the rest providing quality products and
quality services.
d) Technological environment (new knowledge that makes
possible new ways of satisfying need, the impact of technology
on the demand for existing products.
Technology simply refers to breakthroughs of science that
allow better solutions to our everyday problems. Technology is
crucial in a business because it increases efficiency and
productivity. As technology evolves, businesses have to keep up
with the fast pace. Having state of the art technology will bring a
business a strong foothold against its competitors. Technology
allows improvement of the business’ speed in terms of production,
easy access of information and minimal human error. Through this,
we can view technology as an investment. In the long term, it
reduces cost and increase profit.
Uniwell Technologies Corporation lacks technology in their
business. It is an “old fashioned” business with high potential.
With this being said, one of the company’s weaknesses is found in
its technological innovations. Since the company has existed in the
market for a considerable amount of time, Uniwell has not been
able to cope with the technological advancements in the industry.
There is the failure to innovate and immersing in new
technologies, which causes the company to still use the traditional
style of transacting, and filing such as the use of basic Microsoft

applications, Peachtree for Accounting, and the use of basic PC’s
that are not advanced. Thus, instilling more advanced technology
in their business would make the business’ system easier. We want
to use a technological system approach to easily store their data so
that it would be easy to track their sales, losses, and inventory. In
having a system like this, it will be organized. Reviewing or
assessing the actions of the business will be easier. Communication
amongst all the departments would be better since the data is
already placed in order. This would increase the productivity,
reduce cost and time consumption.
Cost structure refers to the fixed and variables costs incurred by
the business. In every business model, costs should be minimized.
A business should be able to understand and grasp the importance
of cost and profit. With this in mind, costs should be minimized
and profit should be maximized.
Technology definitely has a significant impact on cost
structure. It significantly decreases cost. Technology enables
economies of scale (cost advantages over output), supports
sustainable process optimization and better communication in
location workflows (SAP, 2009). With regards to this, Uniwell
may be an “old fashioned” business but technology may be of big
help in terms of productivity and reduction of costs. It will be

beneficial to the company as it reduces cost, increases productivity
and profit. It will impact the business greatly through minimizing
costs of production, operation and management sectors.
B. SWOT Analysis
i. Strengths
The main advantage of the company is their long experience in this field.
The company started as Unitech Engineering Corporation in 1968 until it was
changed to Uniwell Technologies Corporation in 1990 which provides them a
almost 18 years of experience, Uniwell has been an established company for a
long time now and has a strong customer base garnering its control of 50% of the
market. This is the reason why they have made many loyal customers throughout
the years as they have earned the trust of their customers/clients. Another
advantage of the company is that they have highly skilled workers; these are well
trained individuals that provide the great service that Uniwell expects of them to
the customers. Aside from this, all the members of the company help maintain the
good image of the company because of high work morale.
ii. Weaknesses
On the other hand, Uniwell is not a multinational company that have a
large capital that could provide greater funding for larger projects and
opportunities. The company may is relatively big in the Philippine context, but it
is not big enough to operate in larger scale compared to the multinational
companies. A disadvantage of having a longer period of operations is that the
management officers are also ageing and they are nearing retirement. It is
challenging to train new set of managing officers as their work is much more
different than the way current management team works. The company needs also
to improve in recruiting the right people for their company to remain consistent in
what Uniwell strives for.
iii. Opportunities
Since the trend now is different from the past, the company is openly
adapting to it. With the rise of industrialization, more and more companies are
open into moving to IT based business processing which open new horizons for
the company to explore. Also, opportunities are given in the fast growing regions
that is why is company is considering expanding. A stricter regulations is needed
to be implemented in order to protect the company and other firms alike.
iv. Threats
It is risky for the company to expand in several regions since the market
there is different from where they are originally based. Even though the industry
may seem stable, innovation can be a threat to the company if the company wasn't
able to adapt. This can also be exploited by their competitors and other possible
competitors.
C. Situational Appraisal
Uniwell Technologies Corporation has been in the business for nearly 48 years
now. The company, since its humble beginnings as Unitech Engineering
Corporation, has always had a reliable and effective business structure as well as
business operations that have gotten the company to where it is today. The
products that the company has to offer have always been of a wide variety and of
the best quality. Uniwell has built its name up by being the experienced and
reliable supplier of instruments and controls for various types of industries. With
all this being said, the company still has its fair share of problems and
inefficiencies that they continue to deal with up to this day. The company always
conducted their processes in the same manner as they have for how many years
now, however, in doing so, they have not been able to focus on the practices that
they are doing that are not helping the business reach its full potential.
In this day and age, technology has continued to play a bigger role in
everything we do. The world is moving faster and faster and to keep up with it,
improvements would always have to be made. With this being said, it has been
discussed how the manner of how Uniwell stores its data is quite inefficient. The
researchers are recommending the company to look into centralizing the data that
is being used in the business every day. Having their data decentralized poses a
bunch of problems.
Currently, Uniwell stores its data manually. Each worker in the workplace
has their own personal computer wherein they do their work and store their input.
The files that these workers create are simply stored in folders in their separate
computers. The problem with this is that, since the files of each worker is stored
in their separate computers, it would be difficult (if not impossible) to recover
these files in the event that it breaks. The company does not practice keeping
these files backed up either leading to these files being vulnerable to mechanical
malfunctions. Records/reports of any kind are important to the company because
of numerous purposes such as taxation purposes, forecasting, and analyzing if
mistakes were made in the past.
Another problem that a decentralized system poses to the company would be
data redundancy. Data redundancy means that there two or more of the same
records. Because the data is stored manually by each individual, these records can
be prone to human error. This poses a problem in the event that salaries get
doubled by accident, or even purchase get doubled thus leading to the company
wasting money.
The biggest issue it comes to having a decentralized system is that this
could delay transactions. This directly affects the business process because when
it comes to business transactions, most (if not all) the departments are involved.
The salesmen report their client’s orders to the purchase officer. After which, the
purchase the purchase officer reports the payment to the credit and collection
department. Lastly, the credit & collection department reports to the accounting
department. As you can see, each of these departments need the data from one-
another. Currently, as we have stated earlier, this data gets transferred from one
department to the other manually. All the documents are to be printed into hard
copies before they are given to the new departments. The problem here is that, all
this manual labor leads to delay and even human error when transporting data
from one department to another. Aside from this, in the case that there are
changes in a customer’s order (be it the customer’s choice or not), getting the new
updated information would not be as fast as compared to if they had a centralized
system.
D. Cause and Effect
Ishikawa Diagram:
This Ishikawa diagram states all the possible problems in different sectors of the
business that would result to the ineffectiveness or inefficiency of the system. It identifies the
possible root causes, sorts out the factors affecting the business processes of Uniwell.
The cause of these delayed transactions is due to management. Because the system
of Uniwell is decentralized, all files are managed and kept manually. Each of the workers use
their own computers to input data wherein they use basic Microsoft programs such as word &
excel, and Peachtree (accounting). They store the data that they input solely inside their
individual computers. When this is the case, data being inputted in the individual records are
vulnerable to human error. If a worker inputs inaccurate data or redundant data into the system,
this would not be easily detected by a system that is not centralized. In some instances, these
errors may not even be detected thus creating mix-ups in transactions. Aside from this, even if
these errors were detected somewhere down the line by a certain department, it would not be
easy to track when and where these inaccurate data came from. These are where the futility of
the systems come in as they don’t have a centralized database for all the information/data to go
through for the whole company to use. Ultimately, this leads to a delay in the business process
especially with regards to transactions because of the time and effort wasted. Aside from this, in
the case that customers/clients decide to change an order, it would take longer for the changes to
be made because the information cannot be accessed right away and not by everyone at the same
time. This leads to a delay in the transaction because the revised order details would have go
through every department once again until the transaction can be completed.
E. Structuring System Process Requirements
(Inventory, Sales, Distribution, AP/AR, etc.)
i. Dataflow Diagram
Flowcharts have been used for decades to allow people to understand the
processes of a sector, business and others. Uniwell has its own business processes
that enable the company to operate smoothly. These are the following processes
that the company has:
a) Warehouse Processing
b.) Sales and Purchase Order Process

c.) Foreign Purchasing Process

d.) Credit Collection Process

ii. Description of Flowcharts
a.) Warehouse Processing
The warehouse process is mainly focused on keeping stocks
of some products and supplies used in installing orders by customers
(wires, tools, screws, etc.). The company operates on mostly
forwarding products ordered by customers directly from the
company’s suppliers abroad. However, a process for keeping track of
what goes in and out of the warehouse is still very important. The
process begins when sales managers recommend purchases. Sales
managers often do this when the product that is being ordered by a
customer is to be purchased domestically. Aside from this, when sales
managers make sales of foreign products, they also have to take into
account the tools required to be installed. The products are then
purchased and kept in the warehouse. After this, a stock inventory is
made to keep track of these stocks that were just newly purchased. The
level of these stocks are to be monitored by the sales manager.
There are some problems that arise with the current way of how
inventory is being managed. First of all, stocks are only placed into
inventory on a single computer that is not connected to the computers
of the rest of the company. This could lead to sales managers

requesting for more certain items that the company already have in
stock. Second, currently, stocks are only given a physical count. This
practice could be subject to man-made error when it comes to counting
the number of stocks or when a certain stock is to be used. Aside from
this, it takes up time looking for these stocks in the warehouse as only
the number of these stocks are being accounted for and not necessarily
where specifically they are in the warehouse. Lastly, sales managers
are the one taking stocks of what they order individually. This could
also lead to other sales managers ordering in excess of what the
company needs due to the fact that they are not keeping track of what
the other sales managers are stocking up on.
b.) Sales
The Sales Engineer promotes the products to the clients. If the
customer is interested with the products, he/she asked for the sales
quotation then places the purchase order. These quotations include the
specific item/s being ordered, the amount of how much the customer
must pay, and the mode of payment (via down payment or cash-on-
demand). Then it will be forward to the credit and collection process.

c.) Foreign Purchasing
If ever the product is only available overseas, foreign purchasing
will takes place. The client will then receive the quotation and the
purchase order will be made. The quotation will be denominated in
foreign currency. The client will pay the supplier then the product will
be delivered to port of exit. The client then imports the products the
product. Lastly, the supplier remits the difference via bank transfer.
d.) Credit and Collection
After the sales have been made, the client send a P.O. then he/she
may choose which mode of payment they will use. After the product
arrives in the country, the accounting will now process the delivery
receipt and sales invoice. There are several kinds of mode of payment
such as Cash on Delivery, Down payment and through credit.
F. Problem Analysis
Even though the company’s current system is profitable and sustainable enough
for the company, the system analysts felt like there is a need to improve to system
because there is a delay in certain transactions. If the company chooses to continue this
system, they might start incurring losses and it could damage the reputation of the
company.
The delay incurred in some transactions are the results of having a separate
database for foreign processing, purchase order, credit collection, and the accounting. As
of now, there are no current issues with this kind of arrangement but the system analysts
forecast the possibility of incurring losses this kind of system. There is a lag time
between the data in the purchasing and in the credit collection or even in the accounting.
Losses could start if the accounting commits mistakes due to the lag time. Also,
economically these lag time incurs opportunity costs. Instead of increasing the
productivity of the firm, having this kind of system could at some point damage the
relationship between the client and the firm and also decrease the productivity of the firm
specifically the accounting department.
This new proposed system could address the company’s concern with the
purchasing, credit collection, and accounting. This new system can help Uniwell a
modernized and advanced in technology.

IV. REVIEW OF SIMILAR PROCESSES
Mercury Drug Corporation is one of the biggest and most popular pharmaceutical retail
companies in the Philippines. It was founded by Mariano Que who started by selling pills from a
pushcart back in the 1940s. Mercury Drug started their business solely in Metro Manila. By
1976, the company expanded throughout the Philippines. It is a family run business that
branched out to convenience stores and fast food chains. It has more than 450 drugstores and
selling over 60 percent of all medicines each year. Mercury Drug follows the American style
combining drug and medical equipment sales, household needs, cosmetic products and over the
counter medicines. Their goal was to expand its number of branches to more than 450. In order
to meet its goal of expansion, they installed a network that uses fully computerized warehousing,
inventory, and order processing system in 1985. Because of this, the expansion was a success. In
less than ten years, the company garnered their goal, almost having a monopoly grip on the
country’s drug sales. By 2004, the corporation controlled 60 percent of all drug sales in the
Philippines and the company is now worth an estimated 43 billion pesos. Mercury Drug
Corporation is just one example of a successful company that has a fully computerized and
centralized system.
Shell Corporation or Royal Dutch Shell is one of the largest oil and gas companies in the
world. It is considered a global powerhouse in the oil and gas industry operating across 130
different countries. It has been in existence since 1907 and penetrated the Philippine market in
1914. It started by importing oil to the Philippines until eventually finding the resources to
produce oil and gas by the 1970’s. By 1990, Shell had innovated by coming up with a state-of-
the-art technology that is able to penetrate the deep waters of Malampaya/Camago field and
discover oil and gas reserves. The energy-efficient processing facility enables it to produce more
middle distillates to meet the country's diesel fuel requirements as well as producing unleaded
and low Sulphur diesel. Shell has continuously innovated up to this date, finding the areas
needed to improve on in order to be more efficient. Just recently, Shell found a problem in their
financial closings. They had a problem closing data from different spreadsheets and third party
software. In order to address this problem, Shell implemented a standard process management
tool that would help streamline financial closing in a more efficient, consistent, and transparent
way. The solution would help Shell rely on automated procedures and controls in an easier
manner. The solution that Shell found is the implementation of SAP into the business using
SAP’s Central Process Scheduling and Financial Closing Cockpit. The Central Process
Scheduling gives Shell a single and unified closing structure and the Financial Closing Cockpit
gives them a definite task deadline, enforce compliance, and have full visibility on how the
business is doing. All in all these implementations makes the business easier and more organized
which would result to better performance. This just shows how innovation and centralization are
keys to business development.
V. PROPOSED SYSTEM
A. Description
The researchers would like to propose an in-house solution for the company. The group
would like to implement a centralized database or more specifically, a inventory management
system. The current system of the company which is manually encoding and storing data through
the use of basic office applications and windows explorer folders will greatly benefit from this
proposed transition. Important documents, purchase orders, official receipts, memorandum of
agreement and other various files that require backup will be stored in one physical area which is
the proposed central Desktop PC. This will help eliminate any possible human errors. A specific
example of a possible human error is manually counting stock without the help of a barcode
scanner which will lead to inaccurate listing of available and dead stock. This will make the
company more efficient in the various processes and actions that it currently has right now. It
will also reduce data redundancy and there would be a more effective security and backup option
from the centralized database.

The researchers plan to hire a technician for the development of such software and this
would be a cheaper alternative to established off the shelf business management software
because the company will only pay for the salary of their chosen developer. There are no
licensing fees included because the software will be based on an open-source tool that is readily
available from the internet among various IT communities.
The central hub will be in the main office and the existing individual PCs will be synced
with the central database through either LAN or WLAN. It is indicated that the company has a
specific room for its internet server and that the centralized database will be positioned here. The
proposed solution will be an additional part of the company’s current IT related systems.
One of the primary concerns within the company is the tracking of inventory, purchase
orders and sale of stocks. A barcode system will be implemented to complement the centralized
database to ensure the effectivity of the expected storing of data in the system. Stocks from
suppliers are either taken to the warehouse or directly forwarded to the customer. Uniwell will
greatly benefit from the implementation of a barcode system because they would be able to
accurately track the movement of their stock. Supply from the warehouse is a straightforward
affair. Warehouse management will record all available stock within the warehouse and it will be
inputted in the centralized database under the ‘Warehouse’ section. In a forwarding scenario,
Uniwell stated that the order will be directed to the customer and calls will be made to Uniwell
by the client after arrival. The installation team will then provide their services to the client.
Recording of the installed/arrived stock is manually written or the specific office employee in the
logistics and installation department will receive a text, notifying them that the customer has
been serviced. Possible problems with this is human error or discrepancy caused by several
factors of manual input. A portable barcode system that will be implemented in the installation
team will help give them the option to efficiently track the arrived order and installation. Arrived
stock will be recorded right before installation and the retrieved data through barcode scanning
will be transferred to a laptop that is consistently brought by the installation team. Transfer of
data can be done through cloud, granted that there is internet access in the specified location. If
there is no internet access, recorded data will be temporarily stored within the laptop and can be
transferred to the central database at the end of the work day.

PROPOSED SAMPLE USER INTERFACE:
Above is the sample concept of the user interface for the proposed solution. The
barebones nature of the user interface is attributed to the request of the company to provide a fast
and simple prototype for the testing of the system. There are four columns, with subsections
within each column. Inventory, Sales, Reports and Profiles are clickable and will bring the user
to their individual menus. The subsections are just denoted below and are planned to be drop-
down and clickable, represented as hyperlinks. This also gives the user the ability to jump to the
specific subsections of each database without going through their respective menus.
_____________________________
Note: Images are only sample representations of the system interface and design. These are
prototype representations and not the final design

INVENTORY MAIN MENU:
The Inventory menu consists of 5 subsections under Foreign Purchases and Warehouse
Stock, Items are classified based on their status (For Ordering, Ordered, Arrived, Incoming,
Available.)
FOREIGN PURCHASES:
For Ordering - list of items requested or ordered by clients that are not yet ordered by the
company from their respective foreign suppliers.
Ordered - list of items already underway through either forwarding directly to the customer or to
the company’s logistics department.
Arrived - list of items already received by the client through forwarding or received by the
logistics department for further delivery to respective client.
WAREHOUSE STOCK:
Incoming - list of arriving items that are ordered from various suppliers that are meant to be
stored in the company warehouse.
Available - list of items that are in stock in the company warehouse.

Shown above is the page for the list of items per sub section. The items can be
individually searched through the search bar located above the page and can also be ordered by
the available options just below the search bar. (Alphabetically - Item Name, Supplier;
Numerically - Control Number, Quantity). The details button at the right side of each item is
situated there for the user to see more information for a specific item.
SALES MAIN MENU:

The sales main menu is similar to the inventory main menu but there are 3 columns instead of 2,
This is where the company will have documents for sales invoice, official receipts and purchase
order forms.
REPORTS MAIN MENU:

PROFILES MAIN MENU:
BARCODE SYSTEM:
C. Time and Resource Costs
i. Gantt
Note: The proposed starting date will be September 1, 2016 (serves as Day 1)
Task Duration
(days)
Hire a Computer 1
Technician/Software Developer
Installation of the Customized 5

System
Training of Employees 3
Trial Run of the Customized 7

System
Troubleshooting/Maintenance of 3
the System
Start of Operations with the 21

Customized System
Total Duration 40
ii. Cost/Benefit Analysis
Costs Quantity Total Price
Technician/Developer fee 1 P 64 000
Scanners 5 P 5 000
Barcode 1 P 11 000
Total P 80 000
In this case, the Software developer will be the one who will make the system or improve
the current system. This is a lesser cost since the salary of the developer will contain the payment
for the system, the installation, maintenance, and the training fee. Since the employees needs to
be familiarize with the new system, they will be trained for 3 days in how to handle and
understand the interface.
Also, a barcode system will be added to the proposed system and it will be installed to the
inventory in the warehouse. This will create a stock number which will sync directly to the
database. The software developer will train the employees and from there the employees will
continue applying the software.
In conclusion, this proposed system will greatly lessen the cost of system installation and
implementation since the bulk of the cost will be developer’s fee. Uniwell doesn’t have to buy
the copyrights of the pre-defined software available in the market.
D. Impacts
i. Organizational Impacts
The Customized system is designed primarily for the unique request of the company. It
will keep track of the company’s inventory, purchasing, and accounting system. It is a need to
modify and modernized the company in order to survive in this fast paced corporate world.
Corporations see this change as an action in order to have an advantage over competitors.
It will take some time for the organization to adapt the new system. Initially, the flow of
the company’s processes will slow down; but once the employees are used with the new system
the company will realize its benefits. Since the previous system is implemented manually. They
still need to be trained in understanding the subsystems and the technology being introduced to
the company.
ii. Operational Impacts
a. Flowchart
This is the general flowchart of the proposed customized system. The sectors of the
company are sub-databases within the database. Client orders will go through the centralized
database and the respective departments, with their sub-databases, will gather the necessary data
used in accomplishing their objectives within the business process. Accomplished objectives will
lead to the confirmation of the order in which the client will receive the company’s services and
a receipt at the end of the process will be used as the recorded data for the whole finished
transaction. The centralized system is visualized as a cycle of input and output of data.
Shown above is a more specific representation of how the process will work when an
order is made by a customer. The Job/Purchase order will be directed at either the Foreign
Purchases sector or the Warehouse, depending on the stock requested by the customer. Orders
from the warehouse will be directed to the customer with an installation team. Import stock that
were forwarded directly to the customer must be assisted by the installation team, which will be
prompted by the Foreign Purchases sector when their services are needed. After the final
transactions with the customer, transaction data will be stored in the central database.
iii. Equipment Impacts
In able to create and implement the system, there are certain items that Uniwell would
need. First, the company would need to assign one specific computer to be the central point
between the computers in the company and the cloud-based server of the system. Second, the
company would need to purchase LAN or WLAN cables to connect each of the computers in the
office to one another and ultimately to the central computer. Using these cables is a much more
reliable way of interconnecting the computers in the company as compared to connecting them
via Wi-Fi. This is how the flow of data/information would go about throughout the company as a
whole. Lastly, in able to implement the barcode system that company would use for the
inventory management system, a barcode scanner would have to be purchased. Along with this,
barcode stickers would have to be printed to put on stocks in the inventory to be easily stored and
tracked. All of these materials would be essential in making sure that the system that is to be
implemented would run smoothly and efficiently.
iv. Software Impacts

The software of the system would be created by a system developer tailored to the
company and its needs. An open-source software would be used as a basis for the developer.
Open-source software are license free and are much cheaper as compared to software such as
SAP and Oracle which can be bought off the shelves.
The software that the developer would create should be able to fulfill the needs of the
company. With that being said, the software should be able to act as a central database that can
store all the inflow of data/information from the different users in the company. These
data/information include employee profiles, purchase orders, sales invoices, accounting books,
stock inventory, and the like. Aside from this, the software should also be able to create output in
the form of sales reports, financial reports, and receipts for use of the company and its clients.
v. Security and Privacy Impacts
Security is crucial in any business. The system being implemented tracks all
data/information from inventory to accounting. All computers are directly connected to one
another via LAN or WLAN cables so there would be a closed line of communication between
employees. Employees already have their own login passwords in their individual computers at
startup which keeps the information of the company strictly for the employees. This would allow
privacy for the business. For security purposes, the system tracks who is using the system and
what they are doing specifically. Since it is a customized system, the code can be accessed by
only one person, which is the developer. As said, the software developer would customize the
system to meet the needs of the company and its users.

E. Rationale for Recommendations
i. Feasibility Analysis Matrix
Customized
Feasibility Percentage
Information SAP ORACLE
Criteria Weight
System
The customized The company

system would be may improve in
able to act as a storing and
centralized tracking data as
database. In well as avoid This database
doing so, it theft through the would be
would be usage of the SAP efficient for the
capable of software. Since company to use
storing all the SAP is a and could
data that is centralized improve
inputted by the system, the company
company as a company would performance and
whole. This be able to have also have
means all transparency and transparency
computer files keep track of the within the
that are business files easily as company to
related (sales well as create avoid cases such
invoice, reports and as theft.
purchase orders, invoices for It is also easier
accounting transactions. for the company
books, employee The SAP to track records
profiles, etc.). software also and make
Operational
Files will be relies on cloud- changes to the
Feasibility 30%
accessible by storage. This database. Oracle
anyone in the means that features its
company instead of using real-time
instantaneously traditional enterprise
as everyone has physical function which
access to the mediums of makes
database from storage, SAP changes in the
their computers. stores its data via database more
(Note: Users are the internet. accurate since
only limited to Using this changes in the
what their jobs medium instead information
permits them to of traditional found in the
use). ones is much database is
cheaper due to seen
The system is the fact that the throughout the
also capable of cloud-storage is company
creating output cheaper. This whom
in the form of would allow the accesses the
sales reports, company to save database
financial reports, on a lot of
receipts, etc.). expenses with
The system regards to
would be able to purchases and
make maintenance as
confirmations of well as save
transactions that memory and
are made to space due to it
make sure that being cloud-
customers get storage.
what they
ordered.
Aside from this,

the system
would
specifically
implement a
barcode system
when it comes to
inventory
management.
This would
allow stocks in
inventory to be
tracked and kept
properly.
Score: 97 Score:92 Score:96
The customized SAP is Oracle Database

system is to be compatible to Enterprise
made in-house windows 32 -bit Edition is
Technical by a software and 64 -bit tailored fit to the
30%
Feasibility developer Windows needs of the
tailored for the Operating entire company.
company and its System. This is The information
needs. The usually the system may be
whole system operating system able to help the

would integrate used by company since
all computers in companies and to database gives
the company via corporations consideration to
LAN or WLAN since it is the whole of the
connecting to a cheaper and user company having
separate -friendly. With a lot of users and
computer with the proper its functions may
the internet implementation be able to solve
server directly and installation the current
linked to the of SAP to the problems of the
cloud-based company’s company.
server. The computers, SAP Oracle Database
software would be fully Enterprise
developer would operational and Edition is
use open- efficient in compatible to the
sourced software giving better following
as these are results that the operating
license free and company is systems:
are much looking to Microsoft
cheaper than achieve. Windows 64 -
software that are bit; Linux x86 -
bought off the 64; Oracle
shelves. Solaris (SPARC
systems, 64 -bit);
Aside from Oracle Solaris
these, a barcode (x86 systems,
scanner would 64- bit); HP-UX
be required for Itanium; AIX
the inventory (PPC64); and
management part zLinux64.
of the system to
keep track of the
stocks.
Computers
currently being
used by the
company will
not have to
replace or
upgraded as the
software will be
developed to fit
the computers
that are already
available. This
would
Once
implemented,
tests will be
conducted to see
if the system is
working
properly. Once
this is done, the
software
developer would
have to teach the
users how to use
the new system
and how to fully
utilize it.
In case of any
problems or
technicalities
that may happen
when being
used, Uniwell
would have to
contact the
software
developer to
repair or
maintain the
system.
Economic
30% ₱80,000.00 ₱150,000.00 ₱180,000.00
Feasibility
Score:99 Score: 96 Score:93
Schedule
10% 40 Days 47 Days 50 Days
Feasibility
Ranking 100% 97% 93% 93%

VI. SYSTEM ALTERNATIVES
1.) First System Alternative (SAP)
A. Description
SAP Business One is a business management software designed for small and medium-
sized enterprises. This database management system capitalizes on new opportunities with agile
analytical and transactional technologies in its database management system. Advantages include
getting accurate, timely and comprehensive data in context and in real time, investing in systems
to marshal data from multiple places and sources and ensures that access to analysis of data is
available across organization so that people get answers fast and efficiently. SAP provides allows
users to set appointments, create & store reports, open tasks, save searches and much more. It is
provided by Fasttrack Solutions in the Philippines. This solution is under known German
company, SAP SE. The aim of this business management software solution is to provide
accessibility for numerous companies that are mostly small to medium sized as reflected by the
position of the Philippines as a country with a competitive yet developing economy.
B. Improvements
Using SAP would definitely have a lot of benefits on the efficiency and effectivity of the
company as a whole. With that being said, there are numerous improvements that could be
expected if this alternative were to be used by Uniwell.
The SAP software relies on cloud-storage. This means that instead of using traditional
physical mediums of storage, SAP stores its data via the internet. Using this medium instead of
traditional ones is much cheaper due to the fact that the cloud-storage is cheaper. This would
allow the company to save on a lot of expenses with regards to purchases and maintenance.
Speaking of maintenance, because SAP is already a proven software that has had experience
in this field for a long time, there are already has its own support & maintenance system. SAP
has a program called SAP Enterprise Support that optimizes IT operations and speeds up
business process innovations. This allows for smooth integration of cloud solutions and provides
end-to-end supportability of hybrid landscapes.
Lastly, SAP has been well known to be a high security system. By doing so, it reduces the
risk of company data getting lost or tampered with. Aside from this, SAP’s inventory
management feature is much safer from individuals that are trying to steal from the company.
i. Gantt
Task Duration (days)
Buying of SAP 1
Installation of SAP 3
Inventory Count 5
Trial Run of the SAP 7
Troubleshooting/Maintenance of the 3
System
Start of Operations with the SAP 26
Total Duration 47
SAP 1 P 140 000
Installation 1 P 10 000
Training N/A N/A
Total P 150 000
The total cost of the SAP is around P140,000 since it should be bought in different
currency. The cost contains the 18% for the maintenance and instruction manuals are included
therefore training won’t incur any expenses. Also, installation cost around P10,000 since
installation is conducted by SAP. The installer can also help to explain some instructions to the
employees. In this way, the employees can use the software properly and fully achieve the
objectives and perform effectively. Although there is a large cost in the short run which may
require to get a loan or spend large amount of money in order to get the system to operate, the
benefits in the long run will surely show the worth of the system. It will ultimately outweigh the
costs that will be incurred.
D. Impacts
SAP would definitely have impacts on the organization as a whole because of the features
that it provides. The software would be able to make operations and performance of the company
more efficient, in such a way that business transactions become more convenient for the
company and its clients. This would allow no delays to happen in the process of making
transactions because as it was stated earlier, one of the main concerns of the company is that
there is lag time in between getting information between departments. SAP could solve this
problem by making all the information centralized and much more accessible to the whole
company.
a. Flowchart
As we can see from the system flow chart above, all the transaction information would
go through the SAP system to be properly stored and distributed amongst the different
departments. Aside from this, the system would also be able to confirm the order and produce
receipts for the clients. Through the SAP software, there is less work to be done because it makes
most of what used to be manual labor, automated. This would save the company a lot of time and
money in the process.
The SAP software is very user-friendly and provides ease of access to its users because it
is compatible with Windows operating systems that are used by most companies. SAP does not
require computers that are top of the line as it can run on basic processors at 32-bit or 64-bit.
This allows the company to use the computers that they currently have rather than spend on
buying new computers or buying more components to upgrade what already works.
There are three (3) versions of the SAP software, namely the Starter Pack, Professional
User, and Limited Users. The Starter Pack is the most basic version of SAP which costs $1178
per user. This package is limited to 5 users only. This package is usually for test runs in the
company to test whether the 80 system would be compatible with the company or not. Second,
the Professional User package costs $2975 per user. This is the cost that the group has included
in the cost/benefit analysis since the group estimates that the whole company would utilize the
software. This is a one-time fee which is already calculated based on how many users need
access to the SAP software. Professional Users can have as much access to the software as the
company determines. Lastly, for the Limited Users package, it costs $1,488 per user. Limited
User package offers limited access to specific users to the system only. Though there are these 3
different versions, each of them provide users with most of the same functions.
SAP is driven towards IT governance and security, the group is assured that information on
company inventory is safely stored in the system. For SAP, information security is paramount.
They have an excellent track record of safeguarding businesses against the evolving IT threat
landscape. SAP Security revolves around protecting the access of a user and restricting it to
access the data and applications related to his job profile only. This ensures that each and every
individual in the company is only able to use and view the data that they are allowed to. SAP is
always looking for new innovative ways to increase the security that they have to offer.
2.) Second System Alternative (ORACLE)
A. Description
The second alternative would be Oracle Database. This was developed by the Oracle
Corporation and is considered as the number 1 enterprise database in the world. Its goal is to
enable customers to improve operational agility and effectiveness. Oracle Database is cloud-
ready, with pluggable databases that makes it highly efficient. Oracle Database helps improve
the quality and performance of applications, and is efficient as it saves time with maximum
availability architecture and storage management, and simplifies consolidation by managing
hundreds of databases in one. It also delivers breakthrough analytical performance since it
houses an in-memory data processing capability. Oracle Database is an object-relational database
management system, which is a cross between a relational database and object-oriented database.
In object-relational databases, the approach is that the data resides in the database and is
manipulated collectively with queries in a query language and 82 where the database is
essentially a persistent object store for software written in an object-oriented programming
language, with a programming application interface for storing and retrieving objects, and little
or no specific support for querying.
Oracle has five (5) types of databases that may be used for the company. These are
Oracle Database Enterprise Edition, Oracle Database Personal Edition, Oracle Secure Backup,
Oracle Database Mobile Server, and Oracle Database Standard Edition 2. Among the five, the
group proposes that the Oracle Enterprise Edition to be used for the company since it is gonna be
implemented to the whole company as a central database. This database would be efficient for
the company to use and could improve company performance and also have transparency within
the company to avoid cases such as theft.
B. Improvements
Similar to the SAP software, Oracle also relies on cloud applications for storage. Because
of this, it would be another cost-efficient solution for the company to install as an information
system. Rather than spending a lot of money on customized information systems for the
company, Oracle Database Enterprise Edition may help the company in managing its financial
resources and spending the excess money allotted for the customized system in other problematic
areas that needs to be solved as well. There would be an initial cost of course in order to obtain
this but it would be an investment and it would avoid more costs in the long run.
Oracle could also improve the company’s efficiency since the information stored in this
database would be easier, exact and more accurate. Oracle features its real-time enterprise
function which makes changes in the database more accurate since changes in the information
found in the database is seen throughout the company who accesses the database. In addition to
that, support and maintenance is also offered by the software which makes updates and problems found in
the software more convenient.
i. Gantt
Task Duration (days)
Buying of Oracle 1
Installation of Oracle 3
Inventory Count 5
Online Training of Manager 3
Trial Run of Oracle 7
Troubleshooting/Maintenance of the System 3
Start of Operations with Oracle 26
Total Duration 50
Oracle software 1 P 170 000
Installation 1 P 10 000
Training N/A N/A
Total P 180 000
The Oracle software costs around P170,000 while the installation will cost around
P10,000. This software is more costly but they provide online tutorials to the manager which is
recommended in order to cut costs. After the manager watch and learn from the online tutorial,
he/she can pass the knowledge to the employees. In this case, it would lessen the cost for the
company. The group understands that Oracle is more expensive than the other 2 proposed system
but rest assured inflows will increase after the implementation and smooth performance of the
system.
D. Impacts
Using the Oracle Database would be able to help the company in gaining more technical
efficiency in handling operations effectively. Again, one of the main concerns of the company is
that there is lag time in between getting information between departments. Oracle could also
solve this problem by making all the information centralized and much more accessible to the
whole company.
a. Flowchart
Oracle Database Enterprise Edition is compatible to the following operating systems: (1)
Microsoft Windows 64-bit; (2) Linus x86-64; (3) Oracle Solaris (SPARC systems, 64-bit); (4)
Oracle Solaris (x86 systems, 64-bit); (5) HP-UX Itanium; (6) AIX (PPC64); and (7) zLinux64.
Because of Oracle’s compatibility with other operating systems and not just Windows, it
is easily accessible given that not all companies uses Windows.

As mentioned above, Oracle Database offers a number of packages, Oracle Database
Enterprise Edition; Oracle Database Personal Edition; Oracle Secure Backup; Oracle Database
Mobile Server; and Oracle Database Standard Edition 2. The group has chosen the Oracle
Database Enterprise Edition as it is tailored fit to the needs of the entire company. The
information system may be able to help the company since to database gives consideration to the
whole of the company having a lot of users and its functions may be able to solve the current
problems of the company.
The information system provides risk protection and security in the data stored in its
cloud applications. Provided that Oracle serves more than 420,000 customers in over 145
countries, security is a must to be able to serve its clients efficiently and effectively. Not being
able to uphold its goal will cause a lot of problems and would create a bad impression on its
potential clients since it was not able to bring the best service it should have been. However, this
is not the case since its large clientele shows how reliable it is on carrying out its goals. Having a
large number of clients has put pressure on its services and it has delivered since its risk
protection and security has been considered one of the best in the enterprise database
management system industry. This shows the reliability in Oracle and its product software.
VII. SYSTEM ANALYST’S RECOMMENDATION
In the process of finding a solution to Uniwell’s problem in decentralized database, the
analysts proposed three systems that maximizes the productivity of the firm. First, the
Customized system is a computerized system that allows efficient storing of data for the
investors, employees, and managers to easily access and understand. Also, a barcode system will
be implemented in order to control the company’s inventory in the warehouse and to easily
identify the products they deliver.
On the other hand, the alternative systems are SAP and Oracle database which both are
costly. SAP or Systems, Application and Products is a well-integrated system that prioritizes on
making the job easier through a high security detail for the data and the flexibility in using the
technology. SAP wants to improve the business by connecting each one through technology.
Production planning, Quality Management, Plant maintenance and Inventory management are
the four functions of SAP. Due to high security in the data, it reduces the risks of losing the data.
Oracle makes the business operate faster and efficient through the use of technology. It is an
automated database that tracks inventory and reduces the chances of theft. This database saves
time and fits different departments in one system. It is beneficial for employees to cooperate
which allows easier communication and build stronger relationships around the company.
Allowing a healthy environment in a company brings good flow of productivity.
All this systems will give an opportunity to the company. They are excellent in
maintaining their reputation. It also manages to build strong relationship with companies locally
and abroad. The company is profitable but it is not maximizing its potential. Many companies try
to change their technology and took the risk. Most of them worked and it helps the firm to
increase their profit greatly.
These proposed systems are chosen to aid the company in their operations. In choosing
which system to take, we should consider the expenses that will be incurred and the benefits the
company will get. Choosing the most optimal yet cheapest system is critical for us since it is our
main objective. The Customized system in the cheapest among all the proposed system and it is
around P80,000 compared to the other two systems which cost more than P150,000. The bulk of
the expense is the hiring of the computer technician/software developer. The system will be
customized to the owner’s preference. Also, we need to examine the scale of the business
because SAP and Oracle best fits larger firm that is why the customized system is better and fits
the business.
VIII. PROPOSAL SUMMARY
After analyzing Uniwell Technologies Corporation via observation and an interview, the
researchers figured that the company was not able to work as efficiently as they could have
because of the current “system” or lack of system that the company uses. It was observed that the
company was not able to get a smooth inflow of information from one another due to the lack of
decentralization in the company’s system. Data was being manually encoded and stored into
separate computers on a daily basis, and communicating this information/data to other
departments was done manually as well. Individual computer malfunction or human could play a
role in delaying the data inflow of the business process. In turn, this could lead to transactions
also being delayed which translate to a loss in time and even possible profits.
The researchers decided to propose an in-house solution to the current issue that Uniwell
was facing. A centralized database was suggested to meet the needs of the company and its users.
More specifically, an inventory management system would need to be created and implemented.
This system would be able to store data from all departments such as employee profiles,
purchase orders, sales invoices, stock inventories, and all other data in relation to the business.
Aside from this, the system would also be able to create output in the form of sales reports,
financial reports, and receipts. To create this system, the researchers proposed that a custom
system were to be made by a system developer to cater to the needs of the company and the
users. The system developer would use open-source software as a base and tailor it to what the
company needs to store, communicate, and create using a cloud-based server. Other materials
would also be needed to implement this system such as LAN or WLAN cables to interconnect all
the computers of the company and a specific computer to act as the central point between these
computers and the cloud-based database. In addition to this, a barcode scanner would also be
needed for the inventory management system with regards to the stocks of products and
materials that are being kept in the warehouse. This would make storing these items more
efficient and tracking a lot easier.
Both SAP and Oracle are useful alternatives in addressing the problem the group
identified in the company which is the lack of decentralization. Despite being two different
programs, both give the company alternative solutions as the two are reliable and tested systems
that the company can use in storing important data that can be easily accessed and promote
transparency in the company. Cases such as theft and lost records could be also addressed with
the implementation of these systems as they both store records safely. Reports and invoices are
also created with the use of these programs which would make the company more efficient. Both
programs are already being used by several businesses around the world which are successful
and it proves their reliability as centralized systems.
IX. APPENDICES
A. Interview Transcript
Interview Guide used for the Business Owner
1. Company
a. What is the mission and vision of the business?
b. Why did you decide to open up a business in this type of manufacturing
industry?
c. What is the 5-10 year plan of the business?
d. What goes on in a typical work day of the business owner?
e. What is your management style?
f. How optimistic are you about the business’ future and your future with the
business?
g. Has the business made any recent changes to improve its business
practices and profitability?
h. What does the business do to contribute to its employees’ professional
development?
i. What systems are in place to enable employees to give management
feedback and suggestions?
j. How does the company make use of technology for internal/external
communication and outside marketing? (Use of email, video conferencing,
etc.)
k. What other technologies are integral to the operations of the business?
l. What does the business do to foster innovation and creativity? New
machines? How would you describe the culture of the business?
m. How do you project the business to your current and possible customers?
(How do you want to be seen?)
n. Have you dominated a particular segment or market? If so, how?
o. How are employees recruited, trained, evaluated, and retained? Is there a
high turnover rate?
p. How would you describe your employees? Do they require a lot of
supervision and direction?
q. How many employees are there? Do employees share in decision-making?
r. What are the benefits given to employees?
2. Customer
a. Who does the business specifically cater to?
b. How did you decide to create your target market? What were the factors
involved?
c. How was the process of fully understanding the needs, lifestyles,
demographics, and personalities of the target market?

d. Why do you think customers/clients have chosen to work with your
business? What is the relationship between your business with its
customers/clients?
e. What percentage of the market do you think you have catered to or
satisfied? Do you think that this will rise in the future?
f. How do you communicate with new and current customers/clients?
g. How do the customers purchase or make their transactions with the
company? On an average, how long do customers/clients usually wait
until they get their preferred orders/products?
h. What products do your customers value the most?
i. Do orders usually come earlier, on time, or late? If late, what does the
business do to inform their clients about this?
j. How are orders delivered to customers?
k. Are customers/clients given discounts?
l. Do clients complain about the service and products? How do clients give
feedback and suggestions?
m. On an average, how many new or current clients/customers are you able to
handle in a day?
3. Competitors
a. Who are your actual and potential competitors?
b. Who are your current and prospective competitors?
c. From these competitors, where do you think the business lies compared to
them? What is your market share compared to them?

d. What do you think are the strengths and weaknesses of your competitors?
e. What is your competitive advantage over your competitors? How well are
you doing compared to them? Are you improving compared to them?
pricing. They source actual raw materials.
f. Have you ever modified your business practices according to your
competitors?
g. What products and services do you offer that differentiate you from that of
your competitors?
h. How does your pricing compare to the competitors?
4. Collaborators
a. How would you describe the relationship between the business and its
distributors, suppliers, and alliances?
b. Who are your suppliers? What were the factors involved in deciding to
work with them?
c. Have you worked a long time with these suppliers? Is there a high
turnover rate? Are there instances when suppliers do not cooperate with
the standards of the business?
d. Who are your distributors? What were the factors involved in deciding to
work with them?
e. Have you worked a long time with these distributors? Is there a high
turnover rate?
f. Are there instances when distributors do not cooperate with the standards
of the business?
g. Do you have any alliances with any other companies? What were the
factors involved in deciding to work with them?
h. Have you worked a long time with these alliances? How do they benefit
the business?
i. Are there instances when alliances do not cooperate with the standards of
the business?
j. What do you do when not enough resources are available or when
resources do not pass the standards of the business?
5. Climate (or Context)
a. Political
i. Is the business up to date with government rules and regulations?
ii. has the business ever encountered any problem with the
government rules and regulations?
b. Economic
i. Is the business contributing well to the country’s GDP?
ii. Is acquiring of resources difficult to deal with? Does the business
acquire resources outside the country?
iii. Has the business thought of venturing into importing products? Or
supplying for foreign companies?
c. Socio/Cultural
i. How/Why did the business establish in its current location?

ii. Have the business and its employees adapted to the culture of the
location?
iii. Are there any instances when practices or daily routines in the area
have affected the operations of the business?
d. Technological
i. Do you have the technological equipment or capabilities to keep up
with your competitors?
ii. Is the business aware of information systems?
B. Systems Flowchart
1. Marketing
a. What is the procedure for marketing? Who is in charge?
b. What are the goals/expectations of the marketing procedures? Is the
business able to meet them?
c. How are products tested before bringing them out to the market?
d. How do you ensure your business’ brand exposure?
e. Have there been failures? If so, how was the business able to recover?
f. Are there more ways to make your current marketing practices more
efficient or effective?
2. Manufacturing
a. What is the procedure for manufacturing? Who is in charge?

b. What are the goals/expectations of the manufacturing procedures? Is the
c. Have there been failures? If so, how was the business able to recover?
d. Are there more ways to make your current manufacturing procedures more
3. Sales
a. What is the procedure for sales? Who is in charge?
b. What are the goals/expectations of the sales procedures? Is the business
able to meet them?
d. Are there more ways to make your current sales/sales procedures more
e. How important is price to your stakeholders?
4. Distribution
a. What is the procedure for distribution? Who is in charge?
b. What are the goals/expectations of the distribution procedures? Is the
d. Are there more ways to make your current distribution procedures more
5. Inventory
a. What is the process for inventory? Who is in charge?
b. What are the goals/expectations of the inventory procedures? Is the
c. How does the business ensure that it has quality resources and products?
(input and output)
d. Have there been failures? If so, how was the business able to recover?
e. Are there more ways to make your current inventory process more
C. SWOT Analysis
1. Strength
a. Do you have a strong customer base?
b. What is a unique thing about your company?
c. What are your assets?
d. Which one of those assets is your strongest?
e. How skilled are your employees?
f. What are your advantages over your competitors?
2. Weakness
a. What areas do your competitors have an advantage on?
b. What could possibly be the weakest link of the company?
c. What areas do you need to improve on?
3. Opportunities
a. Do you adapt to the current trends? If so, how and what do you do?
b. What are the current ongoing trends?
c. What are your plans on expansion and for the growth of the company?
d. What is the market missing?
4. Threats
a. Do you see the industry going down any time soon?
b. Are your key staff members satisfied with their wages?
c. Do you see potential competitors?
D. Situational Appraisal
1. If the business were to venture into technology, how would you picture it?
2. What are the management procedures on handling multiple clients, on satisfying
company’s and employee’s needs?
3. How does the business set its priorities?
E. Cause and Effect
F. Problem Analysis
1. What is a recurring problem in the company that makes our proposed system
important?
2. What are the most common complaints employees make about?
3. What is lacking in the transaction process?

Interview Transcript:
1. Company
Interviewer (I): Why did you decide to open up a business in this type of industry?
Participant (P): We saw a need to provide quality control and instrumentation engineering
services.
I: What is the 5-10 year plan of the business?
P: We be able to serve the top 20 companies in our industries in the Philippines and to grow
three times our present size.
I: What goes on in a typical work day of the business owner?

P: First, I check my email and reply to urgent that need attention. Second, I check if the activities
of the staff are in line with the plans discussed the previous week. Then, I read reports, make
comments, sign PO’s, reports, check the collection reports, prepare for the coming weekly
meeting.
I: What is your management style?
P: Hands-on, participative. I encourage my managers and subordinates to voice their concerns
during the weekly meetings or in general announcements because I believe that the company
thrives from the collective effort of all employees.
I: How optimistic are you about the business’ future and your future with the business?
P: On a scale from 1 to 10, I would say 8.
I: Has the business made any recent changes to improve its business practices and
profitability?
P: We started streamlining our business processes to eliminate duplication of work.
I: What does the business do to contribute to its employees’ professional development?
P: Pay for their training in and out of the country.
I: What systems are in place to enable employees to give management feedback and
suggestions?
P: Open forums during our regular meetings. Like I said, hands-on and participative. It is
important for the company to have an overview on the specific concerns of each individual
employee.
I: How does the company make use of technology for internal/external communication and
outside marketing? (Use of email, video conferencing, etc.)

P: Well, of course, email is essential to us and is our main means of communication with our
suppliers and employees. Email universally essential if you ask me. There can be group
conferences for specific clients who requested those types of communication. Mostly foreign
deals.
I: What other technologies are integral to be operations of the business?
P: Email is essential to us and is our main means of communication with our suppliers and
employees.
I: What other technologies are integral to the operations of the business?
P: We access cloud based information provided suppliers for pricing and product information to
assure up to date information always.
I: What does the business do to foster innovation and creativity? New machines? How
would you describe the culture of the business?
P: We give our sales and application engineers incentives whenever they come up with creative
solutions for our clients in solving their problems with our products.
I: How do you project the business to your current and possible customers? (How do you
want to be seen?)
P: That we are dependable and deliver on our promises.
I: Have you dominated a particular segment or market? If so, how?
P: We focus on service and see to it that it is second to none.
I: How are employees recruited, trained, evaluated, and retained? Is there a high turnover
rate?
P: We recruit via print ads and social media. Our managers are involved in the training process.
It is more of like mentorship. A lot of our sales and service people leave us to work abroad.
I: How would you describe your employees? Do they require a lot of supervision and
direction?
P: We have a lot who have great attitudes and need casual reminders when they get distracted.
I: How many employees are there? Do employees share in decision-making?
P: We get around 60 regular employees. Yes, employees sometimes get involved in decision
making through a vote.
I: What are the benefits given to employees?
P: Health insurance, retirement, overtime, paid sick leave and vacation leave.
2. Customer
I: Who does the business specifically cater to?
P: Companies in the manufacturing, utilities (power and water), oil and gas, mining, construction
industry, etc.
I: How did you decide to create your target market? What were the factors involved?
P: We target the top companies in our industries. They are usually the most professional, open
minded, looks for value for money and good payers.
I: How was the process of fully understanding the needs, lifestyles, demographics and
personalities of the target market?
P: We get to know our clients only by meeting them face to face on a regular basis to talk to
them. This way we get to understand their business and specific needs.
I: Why do you think customers/clients have chosen to work with your business? What is
the relationship between your business with its customers/clients?
P: We provide reasonable prices and rates for our products and services and we strive to deliver
on time. To our clients, we are the expert who they can consult and who can provide solutions to
solve their problems.
I: What percentage of the market do you think you have catered to or satisfied? Do you
think that this will rise in the future?
P: We have catered about 50% of the market. Yes, this will rise in the future.
I: How do you communicate with new and current customers/clients?
P: We talk to them by setting appointments, we keep them in our mailing list to send our regular
mailers.
I: How do the customers purchase or make their transactions with the company? On an
average, how long do customers/clients usually wait until they get their preferred
orders/products?
P: Our customers usually issues a purchase order or a contract. Delivery takes on average 6
weeks.
I: What products do your customers value the most?
P: Products that have good price and quality.
I: Do orders usually come earlier, on time, or late? If late, what does the business do to
inform their clients about this?
P: On time. We call or send an email to inform them why the order is late.
I: How are the orders delivered to customers?
P: We have a logistics sector that handles all delivery related activities. The amount of delivery
vehicles, their sizing, freight and other related factors are generally handled by this team. Orders
could either forwarded straight to a client from a supplier or stocks may go through our
warehouse before delivery.

I: Are customers/clients given discounts?
P: Yes. The length of the relationship with the client or the amount of stocks ordered dictates the
discount rate.
I: Do clients complain about the services and products? How do clients give feedback and
suggestions?
P: Yes. They can call us through our hotlines or they can send us an email to raise their concerns.
I: On an average, how many new or current clients/customers are you able to handle in a
today?
P: I’m giving a number. Around 15 to 20 clients/customers per day.
3. Competitors
I: Who are your actual and potential competitors? Who are your current and prospective
competitors?
P: Various local and multinational companies.
I: From these competitors, where do you think the business lies compared to them? What is
your market share compared to them?
P: First and foremost, we are in the top 5 companies in our industry.
I: What do you think are the strengths and weaknesses of your competitors?
P: The strengths of our competitors are the products that they have, which are on a similar level
of quality to our products and clients also order from them. Their weakness is that they usually
have less variety in their products to offer.
I: What is your competitive advantage over your competitors? How well are you doing
compared to them? Are you improving compared to them?

P: Our advantage is our vast experience and our company is well known in the industry. We are
getting a lot of projects which means that we got our pricing right. We also have a lot of
returning customers which means they are satisfied with our service.
I: Have you ever modified your business practices according to your competitors?
P: Yes. We don’t use to participate in trade shows but this has changed since and we have been
allocating a good portion of our marketing budget for this. Many of our competitors are in these
trade shows.
I: What products and services do you offer that differentiate you from that of your
competitors?
P: Only quality service. We leave our clients satisfied.
I: How does your pricing compare to the competitors.
P: A little bit higher but this is because we guarantee client satisfaction through the quality of our
products and service which are top notch. Clients come back for our services even though we
quote higher compared to other competitors.
4. Collaborators
I: How would you describe the relationship between the business and its distributors,
suppliers, and alliances?
P: It is clearly defined in our contract or agreement and we see to it that both parties comply.
I: Who are your suppliers? What were the factors involved in deciding to work with them?
I: Market leaders (i.e. Honeywell, Mitsubishi). We choose companies that have good technical
background with R&D to produce innovative and highly technical products.
I: Have you worked for a long time with these suppliers? Is there a high turnover rate? Are
there instances when suppliers do not cooperate with the standards of the business?
P: Our longest is 48 years and still counting. We have not experienced non-cooperative suppliers
yet.
I: Who are your distributors? What were the factors involved in deciding to work with
them?
P: We do not appoint distributors. We work directly with customers.
I: Do you have any alliances with any other companies? What were the factors involved in
deciding to work with them?
P: Yes. We partner with companies who have good management capabilities and possess
technical expertise which we lack.
I: Have you worked a long time with these alliances? How do they benefit the business?
P: Not very long. Usually about a year of partnership.
I: Are there instances when alliances do not cooperate with the standards of the business?
P: So far, there are no instances in which our partners did not cooperate with business standards.
I: What do you do when not enough resources are available or when resources do not pass
the standards of the business?
P: We usually resort to cost cutting.
5. Climate (or Context)
a. Political
I: Is the business up to date with government rules and regulations?
P: Yes.
I: Has the business ever encountered any problem with the government rules and
regulations?
P: No.
b. Economic
I: Is the business contributing well to the country’s GDP?
P: Yes.
I: Is acquiring of resources difficult to deal with? Does the business acquire resources
outside the country?
P: Not difficult. Yes.
I: Has the business thought of venturing into importing products? Or supplying foreign
companies?
P: This is our business. We import and supply for foreign companies.
c. Socio/Cultural
I: How or why did the business establish in its current location?
P: Well the current location is accessible. It is a relatively safe and clean environment.
I: Have the business and its employees adapted to the culture of the location?
P: Yes.
I: Are there any instances when practices or daily routines in the area have affected the
operations of the business?
P: No.
d. Technological
I: Do you have the technological equipment or capabilities to keep up with your
competitors?
P: Yes.
I: Is the business aware of information systems?
P: Yes, of course.
B. Systems Flowchart
1. Marketing
I: What is the procedure for marketing? Who is in charge?
P: Our marketing group understands the features, advantages and benefits of our products and
communicates that to our target market. They help determine the market needs by doing surveys
and through directly talking with clients. They help maintain and mine our customer database.
Our marketing manager is responsible.
I: What are the goals/expectations of the marketing procedures? Is the business able to
meet them?
P: Increased sales and business with target markets.
I: How are products tested before bringing them out to the market?
P: We use demo units for clients to try out.
I: How do you ensure your business’ brand exposure?
P: We participate in trade shows, do road shows, lunch and learns, seminars, etc.
I: Have there been failures? If so, how was the business able to recover?
P: No.
I: Are there more ways to make your current marketing practices more efficient and
effective?
P: Better management of our customer database to get the most out of the information already
available.
2. Manufacturing
No answer from participant because the company only gets stock from suppliers so there is no
manufacturing sector within the company.
3. Sales
I: What is the procedure for sales? Who is in charge?
P: We have product and sales training, a client list, we set appointments, customer visits, general
promotion, then we give quotes for pricing, then we see if there is a follow-up from the client. If
there is, we close the sale and delivery follows then payment. Sales manager is in charge.
I: What are the goals/expectations of the sales procedures? Is the business able to meet
them?
P: To achieve the set sales target. We usually meet about 85% of the sales target.
P: Yes.
I: Are there more ways to make your current sales/sales procedures more efficient or
effective?
P: Yes. There’s always room for improvement.

I: How important is price to your stakeholders?
P: Top of their list.
4. Distribution
I: What is the procedure for distribution? Who is in charge?
P: We have regional centres to serve clients in those areas. Group VP.
I: What are the goals/expectations of the distribution procedures?
P: To shorten the delivery time of our products and service for our customers.
P: Yes. We streamlined and used one operational template similar to the head office. We also
improved our management supervisor function.
I: Are there more ways to make your current distribution procedures more efficient or
effective?
P: Yes.
5. Inventory
I: What is the process for inventory? Who is in charge?
P: We keep in stock fast moving items and consumables by monitoring on a regular basis stock
movement. Sales managers make the recommendation to the Group VP.
I: What are the goals/expectations of the inventory procedures? Is the business able to meet
them?
P: Keep sufficient and fast moving stocks to shorten the customer’s waiting time. 80%.
I: How does the business ensure that is has quality resources and products? (Input and
output).
P: We maintain well ventilated and climate controlled warehouses.
P: Yes. We improved our stock movement monitoring system.
I: Are there more ways to make your current inventory process more efficient or effective?
P: Yes.
C. SWOT Analysis
1. Strengths
I: Do you have a strong customer base?
P: Yes.
I: What is a unique thing about your company?
P: We have a long experience in what we are doing.
I: What are your assets?
P: Office buildings, office equipment, company vehicles, stocks, precision service equipment,
tools, etc.
I: Which one of those assets if your strongest?
P: Office buildings.
I: How skilled are your employees?
P: 9 on a scale from 1 to 10.
I: What are your advantages over your competitors?
P: We have great people, good attitude, we have a long and varied experience in our industry.
We take service seriously.

2. Weaknesses
I: What areas do your competitors have an advantage on?
P: Being multinationals, they give higher pay and benefits.
I: What could possibly be the weakest link of the company?
P: Ageing management officers nearing retirement.
I: What areas do you need to improve on?
P: Recruit more talented and trustworthy people
3. Opportunities.
I: Do you adapt to the current trends? If so, how and what do you do?
P: Yes. We evaluate if the trend is something that will remain and add value to the company and
we create a budget for it if we decide that it will be a good investment.
I: What are the current ongoing trends?
P: We are moving to IT based business processing.
I: What are your plans on expansion and growth for the company?
P: We plan to open more offices in fast growing regions.
I: What is the market missing?
P: Stricter regulations and compliance to standards (i.e. safety, environment, quality, etc.)
4. Threats
I: Do you see the industry going down any time soon?
P: No.
I: Are your key staff members satisfied with their wages?
P: Yes.
I: Do you see potential competitors?
P: Yes.
E. Cause and Effect
F. Problem Analysis
I: What are the management procedures on handling multiple clients, on satisfying the
company’s and employee’s needs?
P: Handling multiple clients can only be done by having more competent people to do the job.
On satisfying employee’s need, management needs to have a full time HR officer.
I: How does the business set its priorities?
P: We think about how a decision is going to affect the returns to the company’s stakeholders,
employees and customers.

Uniwell Technologies Corporation’s Organizational Chart

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http://go.sap.com/documents/2016/05/a6cea45a-737c-0010-82c7-eda71af511fa.html
Oracle.com. (n.d.). Oracle website. Retrieved on August 06, 2016 from

http://www.oracle.com/index.html
SAP. (n.d.). SAP: A 43-year History of Success. Retrieved on August 06, 2016 from
http://go.sap.com/corporate/en/company/history.html
Shell Corporation. (n.d.). Our history in Philippines. Retrieved August 07, 2016, from
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De La Salle University

Taft Avenue, Manila

UNIWELL TECHNOLOGIES CORPORATION

A Project Documentation Paper Presented to

II. Outline of the System Study

III. Detailed Results of the System Study

IV. Review of Similar Business Processes

VI. System Alternatives

VII. System Analyst’s Recommendation

VIII. Proposal Summary

of Uniwell Technologies Corporation, the performance and effectivity of the current

solution provider in terms of hardware and software, the collaborators of Uniwell

greatly dictate the progression of the company.

II. OUTLINE OF THE SYSTEMS STUDY

i. Background of the Company

Uniwell Technologies Corporation. Its main goal is to meet the constantly

growing needs of various customers, specifically, the industrial,

quality instrumentation and automation services which result in long-term

currently known as one of the top instrumentation pioneers of the

ii. Company’s Vision

Uniwell’s vision is to continually commit in global-competitive

level enhancing technology for the benefit of their clients’ industries.

iii. Company’s Mission

Their mission statements are the following:

1. To constantly strive for excellence and create value in everything

we do by being proactive, constantly urgent, competitive, and commit

total dedication to our clients.

to be more united and to cross various boundaries along functional and

3. To provide our customers with high-quality products and services

that will exceed their expectations.

4. To sell products and services that will provide cutting edge

solutions to the requests of our clients

B. Products and Services

with an increase in manufacturing efficiency, reduction of production costs, improvement of

requirements by combining world-class products, application expertise, and high quality

Some of the products and services offered are the following:

● Temperature sensors and transmitters

● Flow & level meters

● Recorders & Data Loggers

● Corrosion Monitoring System

● Controllers & Programmers

● Final Control Devices

● Sensing & Control

● Telephone access systems

● Emergency call systems

● OEM design, engineering and manufacturing

C. Objectives of the Study

the research is to determine which business process of Uniwell Technologies Corporation

in improving the system of the business in this research

2. To help both the stockholders and stakeholders by providing an efficient system

different theories of System Analysis.

4. To collect and analyze key business documents about Uniwell Technologies

Corporation’s current operations.

6. To propose an effective, efficient, and feasible information system parallel to the

company’s financial and operational goals.

7. To provide a complete analysis on the proposed solution specifying its potential

8. To provide alternative solutions for the benefit of the company.

D. Scope and Limitations

This study will focus on the business system of Uniwell Technologies

provides the different system proposals that is beneficial to the company.

E. Significance of the Study

Even though there is a system being used in Uniwell Technologies Corporation,

Afterwards, the researchers conducted a SWOT Analysis to determine the underlying

problems within the company.