A L A A L A A L A A L A A L A A L A A L A

AL AL AL AL AL AL AL

r e RA KOTO M
TRANSPORTATION MANAGEMENT KPIs
r e RA KOTO M
re RA KOTOM
re R A KO T O M
r e R A K OTO M
r e R A K O T O M
r e R A K O T O M

p h o p h o p h o p h o p h o p
CHEAT o
h SHEET sph o
n e s n e s n e s n e s
BY ONESPHORE RAKOTOMALALA
n e s n e s n e
O O A O A O A O A O A O A A
A L Management KPIs areA
L in cost reduction, route L
essential metrics used to A
Loptimization, improvedAcustomer L
monitor and enhance theA
L service, and enhanced L
L sustainability efforts A L
L within transportationAoperations.
L A L L A L
M A
Transportation
M A M M A M A
efficiency and effectiveness of transportation processes.
M M A
O O
These KPIs
T
help

O T O O T O O T O OTO O T O O T O
R A K R A K R A K R A K R A K R A K R A K
o r e Tran it timere
o o re On-time
o re
Delivery performance (ODTP)
o r e o r e ipment acc
o r e
racy
p hKPI measures the averagesptime h it takes for a shipmentsptoh This KPI assesses p hthe proportion of shipments p h delivered p hKPI measures the of shipmentsp h that are delivered without
s Sh u

n e sThis
n e n e n e s n e s n e sThis
n e s
O travel from its point ofOorigin to the designated O O to or before the O time. A O anyerrors,Asuchasdamage, O loss,mislabeling,
%

A L A destination.

efficienc of the A
L A according

A L A scheduled

A L A L A L A or incorrect uantity.

uality and precision of the A

L A q

transportation service. MA
L
It reflects the velocit and operational
A L transportation Aservices. L
It serves as a barometer
A L
for the reability and punctuality of
A L
It serves
A L
as a irect reflection of the
A L
M M M M M M
y y d q

O T O O T O O T O O T O OTO transportation service.

O T O O T O
R A K R A K
Total travel time of all shipments
R A K R A K
Number of on-time shipments
R A K R A K
hipment
R A K
Number of error-free shipments

r e r e re re r e x 100
r e r e x 100
S
Transit time = O.T.P = =

o o o o o o o
accurac
Total number of shipments Total number of shipments Total number of shipments
h h h h h h h
y

e s p e s p e s p e s p e s p e s p s p
High shipment accuracyemeans products are elivere
n A low transit time not only
n
O delivery but also aids inOminimi ing inventory O n
indicates accelerated product
O n O n O n
A notable OTDP signifies adherence to customer expectations,
n
safel and correctl Oreducing claims or returns.
d d

A L A z holding costs.

A L A L A L A
thereby mitigating the risk of penalties or grievances.

A A A L A y

A L A
y :

AL A
A L A L A L A L A L A L A L
T M
ReOpon e time T O M T O M T O M TO M T O M T O M
K O s s

K O K O u b

KO
O t o n rei t o t a a of ale
A the average responseRtimeA for addressing RAOutbound reight Cost asRaA% of Sales uantifies theRratio
u d F gh C s

A
s

K%
O s s

K O rei t co t per nit

K O
Aper unit uantifies theRAaverage expense
F gh s u

r R
e uiries or complaints regarding
r e transportation. ore of outboun freightoexpenses re to net sales. ore r R
e with transporting a single r e unit of product.
o o o o
This KPI measures reight cost
h h h h h h h
F q F q

e s p
customer in q

e s p e s p e s p d

e s p e s p
associated
e sp
n
O service within transportation n
O operations.A
This KPI reflects the responsiveness
O n
and qualit of customer This metricnillustrates how transportation
O O n costs affect revenue.
O n It indicates the costneffectiveness
O and profitabilit of
A A A A A A
y - y

L A L L A L C %L
A L L A L L A L
transportation services.

L A L L A L
M A M A M A O.F. as
=
M A
Outbound freight cost
M A x 100
M A M A
Total freight cost
time
=
O O
Response Total response time of all in uiries or complaints

T O T
q

O O T O of sales

O T O Net sales

OTO O T O
Freight cost
per unit
=
O T O
K K K K K K K
Total number of in uiries or complaints Total number of units shipped

A time indicates promptRand A satisfactor AA lower percentage suggests Aeffective cost management Ain A per unit shows minimiReAtransportation
q

e R
A shorterrresponse r e r R
e relation to sales, thereby r R
eenhancing profitability.ore R r R
e and booste profits. ore
o o o o o
A low freight cost
han hling of customer issues. h h h h h h
z d
y

e s p d

e s p e s p e s p e s p e s p
expenses
e s p d

O n O n O n O n O n O n O n
n o n rei t o t a A
L A A L A Tr c A
L A
loa capacity tili ation A
L A A L A A L A A L A
I
A L a of p rc a e
A L A L k
A L z
A L cce orial ee a a of
A
A L total frei t co t
A L
Mof inboun freight cost M M the percentageTofOavailable M space on TOMThis KPI mesures theTratio Mof accessorial fees toTtheOMoverall
b u d F gh C s s % u h s s u d u ss F s s % gh s

This KPI measures theTratio

O O
K K
O T O O
This KPITmeasures
O O O O
freight expenses.KO O
to net
K K K K
d

purchases.
R A R A R A
trucks
R A
that is used for transporting products.
R A R A R A
It reflectsre r e cost on cost of ore It reflects the efficiencoreand sustainabilit of transportation r e e the impact of accessorial
This KPI rreflects r e fees on transportation
p o
hsold. h o
the impact of transportation
p p h service. sph y

p h o y

p h o p h o
n e s
goods
n e s n e s n e n e s n e s
cost.
n e s
O O A O A O A O A O A O A A
C %
I.F. as of
=
L A L
Inbound freight cost

L A L
x 100
A L
Truckloa capacit

L
d
=
y

L A L
Total weight of shipments
x 100
L A L C
% A.F as

L A
of
L =
L L
Accessorial fees
A x 100

A A A A A A A
purchases Net purchases utili ation
z
Total available truck capacity T.F. Total freight cost

Low inbound freight costT%O

M T O M T O M T O M TO MA lower % indicates Tsuccessful
O M avoi ance or reduction T O M of
goods relative toA K O cutting cost of goods K O
means spen ing less on transporting
A
d

A K O KO K O
A high utilization rate indicates optimi e truck space, leading

A A
z d

A K O K O
A costs.
d

r e R purchases,

r e R sold.

re R R
to fewer trips and reduced emissions.

re r e R extra

r e R
charges, leading to lower

r e R
transportation

p h o p h o p h o p h o p h o p h o p h o
n e s n s
eleefficiency n e s n e s rei t Dama e Raten(e.D.R)
s n e s on te
s
O O Fu

O
A travele by trucks ALA The freight damage O F

O gh g

Arate measures the percentage A of

F

O O per Mile ( PM)

Aper Mile (CPM) measuresAhow

C s C

Amuch it costs to run a ALA

This KPI measures the average istance
L A L L L A L L A L The CA L
L for each mile traveled.AL
ost L L
A A A A A A
d d

per unit of fuel consumed.

T O M T O M T O M
shipments that incur damage during transit.

T O M TO M vehicle

T O M T O M
K O
It reflects the fuel consumption
A K
and environmental
A O impact of
K O
It provides
KO
insight into the effectiveness
Ateam in ensuringthe safe and
of the freight forwardingO
Asecuretransportation ofgoods. A K This metric helps O
and assists inA
K K
gauge how well costs are managedO
Aroutes.
e R
transportation service.
r r e R re R re R r e R r e R r e
planning the most efficient
R
p h o p h o p h o h o h o hCo h o
s s s D sp s p s p s p Total transportation costs
e e e e e e e
Fuel Total distance traveled by trucks Number of Damaged Shipments

O n efficienc y

O n
=

O n
Total fuel consumed by trucks
O n F. .R =

O n
Total Number of Shipments
O n x 100

O n
ost per Mile =
Total miles traveled

A L A
less fuel, emitting fewer AL
A A L A A L A A lowACL
A A L A
cost management and AL
A
A higher fuel efficiency means using
A L in fleet operations. AL A
High freight damage
Lshipping.
rate means many goods
A L are getting
A L higher profitabilityAforL transportation operations.
PM indicates more efficient
A L
O M
pollutants, and being more eco-friendly
T T O M O M
amage during
T
d d

T O M TO M potentially
T O M T O M
A K O A K O A K O A KO A K O A K O A K O
r e R r e R re R re R r e R r e R r e R
p h o p h o p o
hfor more valuablespcontent h o p o
h RAKOTOMALALA p h o p h o
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