E-Business in Hospitality

Name:
Class No.:

Assignment 2 (100%)

Question
Why E-Business is essential to business survival especially in the Corona Virus
Outbreak?

Answer
Maintain existing customer relationship: If you want to keep your business afloat,
you need to maintain the relationship you have with your customers.

In these challenging times, many businesses have closed their doors with plans to
reopen once the pandemic stops. But even if you reopen, who can guarantee that all
of your customers will return? Maybe some of them will start purchasing products
from your competitors that beat you to the bush and have created an online shop.

To stay ahead of your competitors, and remain relevant to your customers, give them
the opportunity to obtain your products online. This will let them know you care
about them and want to help them get through this tough period.

Anyone can shop for anything right from a living room: The coronavirus has closed us
into our homes. Instead of going to the mall physically, everyone is sitting in their
living rooms, trying to buy something from their couch.

By creating an online store, you're making shopping for your products easy and
convenient. People can simply add whichever product they love into an online cart
and make a purchase, all done with a few clicks of a mouse.

In a nutshell, all you need is an eCommerce store, while your customers need an
Internet connection and a device.

It's cost-effective and scalable: You can easily create your own online store with the
help of an eBusiness platform. eBusiness platforms are the quickest and most cost-
effective way of creating a store. What's more, there's a wide range of platforms to
choose from, including Shopify and Magento. Starting from this month, Exai will also
E-Business in Hospitality
be offering eCommerce store services.

You can opt to create the store yourself or hire someone to do it for you. Keep in
mind that this will cost you more.

The best part? Online stores are scalable. Meaning, instead of only selling locally, you
can grow your business to sell to other cities, even countries