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Mori Kazuo [Profile]
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Major Japanese
‘Though Toshios had actively adopted corporate governance practices, an dverisers
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‘governance rules, the incident serves as a lesson for other firms 5, 2028
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Shady Accounting by a Leading Corporation
Following the discovery that electronics conglomerate Toshibs carried out
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former head of the Tokyo High Public Prosecutors Office. The committee's July 20,
investigation report verified that inappropriate accounting was carried out
simultaneously at numerous business units (called "eompanies") in an institutional
‘manner with the involvement of corporate-tevel management.
‘The report, however, only goes as far as to say that top management was involved
and does not state whether or not the company's chief executives ordered
fraudulent accounting to be carried out. Ata July 21 press conference, during whieh
hhe announced his resignation, Toshiba's President Tanaka Hisao denied instructing
employees to inflate profit, defer losses, or otherwise falsify accounts.
Corporate Governance in Name Alone
‘There is no indication so far that Toshiba's top executives, senior officers, or
employees pocketed funds or received kickbacks from client companies. So it
seems unlixely that those involved in the scandal were motivated by personal
‘reed. All we can suppose is that executives were driven by a desire to make the
company look good to outsiders, while those lower down were looking to
safeguard thelr own positions within the company.
{tthe July 21 press conference, Tanaka admitted that Toshiba had suffered "what
could be the biggest erosion of our brand image in our 140-year history” The
‘motivation for the improprieties and the chain of command involved it
Implementation remain unclear, but a major contributing factor cited in the
investigation committee's report was a “corporate culture where employees cannot
act contrary to the intent of superiors." At Toshiba, executives put top priority on
the financial results for the current accounting period, placing severe pressure on
subordinates to improve the figures for their business units. Faced with no
alternative but to bend to executive demands, those lower down in the company
turned t0 cooking the books.
Unlike scandals perpetrated by a single actor or specific group, which might be
treated as isolated incidents, dubious accounting cartied out on a broad and
systematic scale by employees responding to the wishes of top management
points to 2 deeply rooted problem. Corporate culture was implicit in the scandal at
‘Toshiba, which thus has implications for other Japanese firms sharing a similar
organizational character.
‘So what is at the heart ofthe issue? Toshiba had been actively moving to improve
Its corporate governance system, but the measures it adopted lacked teeth and
‘were mote for show than effect. Governanee in any shape of form is ultimately
Ineffective i top management is not committed to implementing it. And if
directors and employees are subservient to those above them, nothing can check.
corporate malfeasance.
[At a September 7 press conference, Chairman Muromachi Masashi, who stepped in
as president following Tanaka's resignation, admitted that formal rules are
‘meaningless if they are not brought to life and he expressed his determination to
avoid such an outcome in implementing measures to prevent recurrence of the
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216evans, 429°m Toshiba Account Scand Hingis tues n Corporate Goverance INFN om
accounting standards Under the norm standards for example, fa long-term ‘Sent 15.2025
other factors itis established practice under the aceral-based aecounting method
torecorda charge forte estimated shortal inthe results or the curent cal
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reserve against future losses. Aut one of the de facto rules at Toshiba requires
advance approval for such write-offs from corporate management as well as from
the head of the business unit. And since booking the losses means a reduction in
net income for the current fiscal year, in cases lke this executives would issue
‘challenges” to business units—spplying heavy pressure on them to come up with
additional profits to make up fer the amounts written off. Faced with the difficult
task of meeting such challenges, employees bent rules by postponing losses to
subsequent accounting periods
CEO Calls for Desperate Efforts
‘Toshiba's television manufacturing unit put off booking losses by using
“carryovers," requesting vendors, for example, to postpone issuing invoices for
advertisement, distribution, or other services until the next quarter, while moving
Up projected discounts on parts to the current accounting period. In addition, it
Inflated profits by boosting prices of products sold to overseas affiliates,
In ts personal computer business, the company inflated revenues through
transactions with manufacturers producing Toshiba-brand computers under
contract. Toshiba sells the manufacturers key parts for the computers and then
buys the finished praducts from them. To avoid revealing the actual prices ofits
parts to competitors, the company sells them at an inflated “masking price” to the
manufacturers and it buys the finished computers from them at a price that adds
production and other costs to this inflated amount.
Since the high masking price for the parts is offset by 2 correspondingly inflated
price forthe finished product, the gains on these sales of parts cannot properly be
booked as profits, But that is what Toshiba did, Over the years the company raised
its masking prices until they were almost five times the actual cost of the parts.
{And by forcing manufacturers to buy more parts than they needed, Toshiba was
able to make its profits for the current accounting period look bigger.
In January 2008, President Nishida Atsutoshi ordered the PC unit to “work:
desperately” to improve its results, threatening to pull Toshiba out of the business.
entirely if i failed to do £0. This led to the units padding ofits revenues through
forced sales of parts to manufacturers,
Fraudulent Accounting Repeated to Keep the Books
Balanced
Nishida's successor, Sasaki Notio is quoted in the investigation report as saying
that he wished to cut back on the padding of revenue figures. But in Septembar
2012 he nuished the business unit handling BC and vital iznlay onerations to
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‘The company also padded accounts by adjusting the inventory records ofits
semiconductor business. However, stopgap measures implemented for the sake of
temporarily boosting profits had to be accounted for in subsequent accounting
periods. And as a result, Toshiba found itself in the position of needing to continue
padding its books.
Focusing on the Role of Top Executives
‘Toshiba was quick to adopt the “company with committees” structure introduced
sok effect in April 2003. Under the
when revisions to Japan's commercial cod
system firms establish nominating, audit, and compensation committees with
‘majorities made up of outside directors. Toshiba made this move ata time when
many Japanese top executives were critical of the US-style governance system,
‘with its heavy use of outside directors, in the wake of a string of massive
accounting scandals at companies lke Enron,
In an interview that appeared in the business daily Nikkei on April 6, 2013, Toshiba
President Okamura Tadashi dectared that no matter what sort of system a
company may create, it wll not work fa sense of ethies i lacking, Ironically, it was
such a lack that led to Toshiba's current woes, Okamura also observed that
authority at Japanese companies is over-centralized, saying that the excessive
authority wielded by company presidents has resulted in poor transparency and
widespread structural ossification among major corporations
Toadying to bosses is certainly not ited to the Japanese business world, But at
Japan
sditional major corporations, where the norm is lifetime employment—
With employees recruited straight out of school and serving until they reach
retirement age—there is undeniably a strong structural tendency toward top-down
thinking. After enduring a long race for promotion, an employee reaching the
position of company president, the pinnacle of the corporate pyramid, has in reality
won the right to wield full managerial authority, including the right to choose other
executive officers.
In une of this year the Tokyo Stock Exchange put into force a new corporate
governance code requiring listed companies to have at least two independent.
outside directors. The provisions of Japan's corporate code have also been revised,
with formal rules successively added to bolster corporate oversight and control
However, Deputy Secretary General Tamaki Rintaré of the Organization for
Economic Cooperation and Development points out that even the best corporate
governance code cannot prevent abuses cattied out deliberately by a company’s
Chief executive officer. Toshiba plans to introduce measures to prevent recurrence
of the improprieties, including an increase in the number of outside directors, but
the real focus of attention is on the stance taken by the company’s CEO.
Former Asahi Group Holdings President tkeda KSichi, who recently joined Toshiba's
board as an outside director, declares that itis up to the company’s management
team to implement measures for a corporate revival. The role of outside directors is
to monitor these efforts, he says, adding that the company’s officers and
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a69118723, 433 PM Toshiba Accounting Scandal Highlights Issues in Corporate Gavemance | Nippon.com
‘at the end of a press conference on September 7, 2015 in Tokyo explaining the
company’s inappropriate accounting. €3ii))
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