1.

Dear Helena,

I hope this message finds you well. Following our meeting this morning regarding your sales
targets, I wanted to provide confirmation on the actions you should take. By implementing
these steps, you should be able to meet your goals:

● Prepare a feedback survey for all our existing customers. This will help us gather
valuable insights and identify areas for improvement.
● Follow up the survey with phone calls to individual purchasing managers.
● Use this opportunity to discuss the survey results with them or encourage them to
complete it if they haven't already.
● Arrange meetings with current customers to encourage them to increase their orders
and explore additional ways we can assist them.
● Make it a priority to reach out to ten potential new customers each week via phone or
email. Schedule meetings with at least two new potential customers every week to
build new business relationships.
●
If you successfully implement these actions, you should be able to meet your sales targets.

Best regards,

Minh Duc
2.
Dear David,

I hope this message finds you well. Following our meeting this morning on improving your
productivity, I wanted to confirm a few actions that can help enhance your performance.
Implementing these steps may even lead to a potential recommendation for promotion:

First and foremost, I strongly suggest attending a time management training course to
improve your work planning skills. I have attached details of suitable courses for your
consideration.

It is crucial to optimize your time usage so that you can dedicate more time to customers.
Therefore, I expect you to limit your daily team meetings to a maximum of 15 minutes.

Actively listen to your team members to fully benefit from their ideas. Several team members
have expressed concerns that their ideas and proposals are not being heard. Take the time
to engage with their contributions.

Delegating tasks is essential to free up time for customer interaction. Avoid trying to handle
everything yourself. Trust your team members and encourage them to take on more
responsibility.

If you successfully implement these actions, it will significantly contribute to your growth and
may even result in a recommendation for promotion.
Best regards,

Minh Duc.