Handbook

IN CASE
OF EMERGENCY
OR WAR
 Content
4 Preface

5 How to prepare for an emergency

The following people worked on the handbook: 16 Communication and information retrieval
Center for Strategic Communications
and Information Security under the Ministry
of Culture and Information Policy of Ukraine 22 Shelter
in cooperation with the State Emergency Service
of Ukraine, the Ministry of Defense of Ukraine, 26 In the combat area
the Office of the Commander-in-Chief Armed Forces
of Ukraine, and public organizations.
32 Preparation of civil defense in the siege
Design and layout: Pavlo Konovalov.
Illustrations: Alexander Grekhov. 42 Behaving in occupied territory

Contact email: 50 Evacuation and organization of shelters

stratcom@spravdi.gov.ua

The digital version of the handbook: 60 Psychological support during the war
https://dovidka.info/
73 Needs of Priority: Guide for Volunteers

92 What to do during a chemical weapon attack

2 3
Preface How to
Ukraine has been resisting Russian aggression since 2014.
During this time, we have strengthened our defenses: the
prepare for
Armed Forces, the National Guard, the Security Service, and
other paramilitary organizations totaling 500,000 people. an emergency
Our country receives regular military support from the
United States, Canada, the United Kingdom, many European
countries, both in weapons and training.

However, Ukraine will be well prepared when its citizens are

well prepared.

Therefore, it is important to know what each of us can do in

an emergency, especially true when the police, ambulance,
rescue services, and other services are forced to work in an
emergency.

In this handbook, you will find practical advice on preparing

for an emergency and how to act in such a case.

Read the brochure carefully, analyze it and think through

your actions. Many establishments, such as shops, pharma-
cies, and banks, may be closed in an emergency.
Therefore make sure you have a supply of food,
water, medicine, cash, and the things you need
at home. For tips on this, see the sections “How to
prepare a water supply,” “What food to stock up
on for home and a survival kit,” “How to prepare
a first aid kit.”

The supply of electricity, water, gas, heat, tele-

phone, mobile, internet, ATMs and bank termi-
nals, shops, and pharmacies may be entirely or
partially blocked in the event of military actions.

4 5
 How to prepare How to prepare
your own home a water supply

Make sure you have: Calculate the stock for home use according to the
number of members of your family. One adult needs
the stock of long-term storage products; per day:

drinking and technical water; • 3 liters of drinking water (including liquid con-
sumed with food);
first aid kit; • 10-12 liters for hygiene and cooking.

cash; Ensure that you have a water supply for yourself and
your family for at least 72 hours.
flashlights, spare batteries or accumulators for
them, candles; If you are not sure about the quality of drinking wa-
ter, we recommend having supplies for additional
gas burner with extra cylinders for cooking; cleaning — filter jug ​​for mechanical water purification
or tablets for quick disinfection of water.
fire extinguisher;

warm blankets, sleeping bags, thermal under-

wear (in case of the cold season);

survival kit in case of evacuation or transition to

shelter;

If you live in a private house, equip the simplest shelter

in your basement.

Offer older neighbors or people who cannot move on

their own to help prepare a home and a survival kit and
take them to the shelter if necessary.

6 7
 How to prepare If the temperature outside is low, you can keep food
there.
a vehicle

If you have a car, check in advance: Products for a survival kit:

its technical serviceability; sublimated products (porridges, soups, noodles);

whether the tank is full of fuel; canned meat, fish, vegetables;

the expiration date of the insurance policy; bread and cookies;

the presence of additional fuel in the canisters. nuts;

chocolate;

dried fruits.
What products to stock up
for home and a survival kit
Take care of nutritious foods for long-term storage. If
needed, you can take them with you to a shelter. In ad-
dition, these products should not require much water
for cooking.

Also, think about what foods you and your family eat.
Make a three-day food supply for the home.

Even in the absence of electricity, keep food in the re-

frigerator: it will retain cold for several hours after
turning off. Try to open the door as little as possible.
Eat perishable foods first.

8 9
 How to prepare a first aid kit Do not put those drugs and medicines you do not know
how to use in the first aid kit. If you still want to take
them, learn how to use them properly in advance.
Prepare two first aid kits — one for emergencies (for
Keep prescriptions for your medications (follow the
example, in case of injury), the other for your house-
expiration date), as well as the names and phone num-
hold needs (pain relief, elimination of symptoms of
bers of your doctors.
poisoning, elimination of allergic reactions, etc.).

First aid kit for household needs:

Emergency first aid kit:
patches of different sizes;
a valve with a film for artificial respiration;
activated charcoal to treat intoxications;
supplies to stop bleeding (tourniquet or hemo-
static bandage with hemostatic agent);
medicine to reduce fever;
chlorhexidine or alcohol for wound disinfection;
painkillers;
hand sanitizer, alcohol wipes;
antiallergic medicine;
gauze napkins of different sizes, non-sterile gauze
diarrhea medication;
bandages;
gastrointestinal infection medicine;
elastic bandages with the possibility of fixation;
drops in case of infectious and inflammatory eye
two pairs of rubber gloves;
diseases;
special atraumatic scissors for quick cutting of
the medicine you are taking (dosage for at least a
clothes on the victim;
week) with a description of the method of applica-
tion and dose;
a large piece of cloth that can be used to fix the
victim’s limb;
the stock of masks.
thermal blanket.

10 11
 What to put spare batteries;

in a survival kit multifunctional tool (multitool) with a knife blade,

awl, screwdriver, scissors, etc;
sharpened knife, ax;
A survival kit is a capacious durable large comfortable
backpack or bag. Put the necessary clothes, hygiene signal supplies: whistle, hand flare;
items, medicines, tools, and food. A survival kit is need- garbage bags;
ed for a quick evacuation, not to waste time collecting
things. a roll of wide tape;
notebook, pen, pencil, or marker;
water purification tablets;
Put in the survival kit:
threads, needles;
passport and copies of all necessary documents
in plastic packaging; synthetic cord 4-5 mm thick, about 20 m long;

money (bank cards and cash; distribute banknotes first aid kit;
to different places); warm clothes;
the paper version of the COVID certificate; underwear and socks;
house and car keys; reliable, comfortable shoes, preferably
a map of the area, as well as information about the waterproof;
method of communication and the agreed meet- tent, sleeping mat, sleeping bag (if space allows);
ing place of your family;
hygienic supplies;
chargers for mobile phones and power banks
(portable chargers); utensils (cast iron pot, flask, spoon, mug);

small radio; two liters of drinking water per person (this

amount should cover your minimum need for two
flashlight, matches, lighter, candles; days, and at the same time will not make your sur-
spare push-button telephone, set of walkie-talkies; vival kit too heavy);

compass, digital watch (preferably waterproof); food for two days;

scanned archive of photos and documents.

12 13
 Put a tag in your top or side pocket with your name and Make a list of important numbers for each family mem-
contacts if you lose your backpack. If possible, bring ber: write them down or print them out. Then, arrange
photos of family or friends with you — this will help you for each family member to carry it with them.
find them if the group splits.

After packing, try to lift your backpack and walk with

it. If it is too heavy, optimize its contents: it is crucial to
bring it to the shelter without problems. How to take care of pets

Put a label with the child’s name, year of birth, home
address, planned destination, and information about
the parents – names and contacts in the backpack and
pocket of the child’s clothes. Explain to your child when
and how to use this note.
prepare a supply of dry food and water;
prepare a carrier, leash, and muzzle;
make sure the animal is vaccinated against rabies;

put the animal’s passport in the survival kit;

hang a token with the name and contact of at least

How to agree with relatives two people;

and friends on an action plan animals’ essential medications.

Discuss all possible scenarios with relatives and Please note that it is forbidden to take animals to shel-
friends: if the whole family is at home together and if ter. If possible, arrange in advance with friends or
one of the family members is absent. family members who live in a safe place to hand over
the animal.
An emergency can happen when you are in different
places. Therefore, agree in advance on the meeting
place, routes, and general action plan. In addition, de-
cide on how you will communicate if the connection is
lost (prepare walkie-talkies, arrange a meeting point
or a place to leave a note with information).

14 15
 Communication
You should also install the maps app on your
and information smartphone, which does not need the network.
For example, mapy.cz, or enable the appropriate

retrieval
feature on Google Maps. Note that applications
do not automatically download the necessary
maps – you must do so in advance.

Consider purchasing an additional spare

push-button phone. It can work longer than a
smartphone if you use it only for conversations.

How to use a walkie-talkie

In the absence of mobile communication, a walk-

ie-talkie can replace the phone. For example,
when you need to move to a safe place, these de-
vices will help a family communicate with each
other.

Modern walkie-talkies are easy to use and have

a built-in FM receiver. However, we recommend
How to stay in touch that you prepare a spare battery.
and receive information Do not turn on the walkie-talkie on the police or
other services frequencies: this will interfere
with their work.
There may be no mobile communication in an
emergency. If it is, but it’s weak, you can use light-
weight versions of many applications (Facebook
Lite, Messenger Lite, Google Go, Google Maps
Go). As a result, they take up less space and run
faster, even with poor Internet access.

16 17
 How to protect yourself
from disinformation
Follow these tips:
• Distribute information only from verified sourc-
es. Reliable information comes from state bodies –
on their official pages in social media or the Public
Broadcasting Channel (UA: Pershyi, former UT-1).
• Do not believe the message about the cessation of
the struggle by the Ukrainian army. Such informa-
tion is a typical way to demoralize the population.
Moreover, you have to remember that in the event
of hostile aggression, the Ukrainian security forc-
es will steadfastly resist.
• If the Internet connection is interrupted or the
pages of state bodies are not available, contact
the Public Broadcasting: UA: Pershyi and Ukrainian
Radio for information. Tune the radio to the fre-
quency of your city in advance; you can find out
the frequency of the broadcast on the website
nrcu.gov.ua/maps. If you have a fixed radio station,
use it.
18
• Do not disseminate information about the move-
ment of Ukrainian troops. You can harm those who
protect you.
• Do not believe the reports of deliberate shelling of
civilians by the Ukrainian military. In this way, the
aggressor wants to undermine your trust in the
defenders.
• Do not share unverified information about the
course of hostilities. Only the security and defense
authorities of Ukraine have such data. Information
from other sources or private pages on social me-
dia may not be true.
• Check out patriotic-looking but questionable mes-
sages and appeals. Slogans and Ukrainian symbols
may cover the aggressor.
19
 What sources of information Public Broadcasting:

can be trusted • TV Channel UA: Pershiy (Public Broadcasting) —

suspilne.media

First of all, focus on the primary sources of govern- • Radio Promin — promin.fm
ment agencies. Follow the information from the SES,
the army, and the government on the pages of their • Ukrainian Radio — ukr.radio
websites or social networks and the messages of the
Public Broadcasting.
Websites of public services:
Below you will find a list of verified sources. Please note
that verified (officially confirmed) accounts on social State Service of Ukraine for Emergencies dsns.gov.ua
networks have a special mark next to the name – a blue
tick. In this way, the social network ensures that this Armed Forces of Ukraine zsu.gov.ua
person or institution maintains this page. Not all offi-
cial institutions in Ukraine have received it yet, so con- Ministry of Defence Ukraine mil.gov.ua
sider the accounts from the list.
Ministry of Internal Affairs mvs.gov.ua

Additional links
on the handbook website

20 21
 Shelter
you may be transported to another place.

The shelter is a sealed structure for an extended

stay of people in case of emergency.

To find such premises look for “Shelter” or “Civ-

il Protection Object” signs. There must also be a
telephone number of the person who will open
the shelter door in case of danger. If not, contact
your local authority for information.

To prepare, we recommend:

What is shelter? Check the addresses of the nearest shelters

The simplest shelters are basements and
semi-basements, underground parking lots, and
underpasses. They can hide during short shell-
ing. The safest of them are those with several ex-
its (one of them outside the house).
Such premises are usually used as shops, gyms,
warehouses, etc. Owners need to be aware of
emergency appointments and be prepared to
give people access if necessary. We recommend
that you arrange contact with the owners in ad-
vance (get phone numbers). Residents of cities
with subways can also hide on station platforms
or underpasses.
by phone or on the official website of the lo-
cal executive body;
Write 2-3 addresses of the shelters closest
to you in case the first shelter you come to
is full;
Study and pass the route to these buildings
in advance;
Personally check their readiness and inform
the local authorities if the shelter needs re-
pairs.

Please note that the subway will primarily oper-

ate as public transport to get people to a safe
place in the event of an emergency. Therefore, if
you go to the station, do not expect to stay there:

22 23
 What to do
when you hear sirens
The “Attention to all” signal is a long siren sound or
intermittent beeps. The beeps of factories and en-
terprises give the signal through loudspeakers on the
streets and the beeps of vehicles (in particular, from
SES vehicles equipped with loudspeakers).
• Turn on the TV or radio: the official message is
transmitted within 5 minutes after the signal.
• From the message, you can find out the place and
time of the emergency, its scale, probable dura-
tion, and procedure for security. After listening to
the message, follow the instructions.
• Leave the TV or radio on — these channels may re-
ceive the following messages.
• If possible, pass the message to the neighbors.
The “Attention to all”
signal sound.
24
Rules of stay in the shelter
Before going to the shelter, shut off gas, electricity,
and water at home, close windows and vents.
If you can’t leave the room on your own, tell your neigh-
bors about it.
You can’t take to the shelter:
• flammable substances;
• substances with a strong odor;
• bulky items;
• animals.
Persons with children are placed in separate compart-
ments. People with ill health are placed in a medical
room or near enclosing structures and closer to ven-
tilation. Therefore, it is essential to equip a separate
room for the toilet.
It is forbidden to smoke, make noise, light candles in
the building without permission. Therefore, it is nec-
essary to adhere to discipline and move as little as pos-
sible.
While in the shelter, watch the announcements on the
radio, do not leave the shelter until the message that it
is safe to go. You can leave the room earlier only if the
shelter is damaged.
25
 In the combat
area
Small-arms attack

If you come under small-arms attack, i.e., pistols,

submachine guns, rifles, machine guns:

You should hide in a protected room at home (for

example, in the bathroom, on the stairwell) away
from windows and doors. When this is not pos-
sible, you should lie down, covered with objects
that can protect you from debris and bullets.

Lie down immediately and cover your head with

your hands in the open space. Effective protec-
tion will be any ledge, even a sidewalk, a depres-
sion in the ground, or a ditch. A concrete rubbish
bin or porch steps can also be a shelter. Do not
hide behind cars or kiosks: they often become
targets.

Remember: The body should be in the safest po-

sition. Team up and lie down in the embryo po-
How to behave sition. Turn your feet in the shooting direction,
covering your head with your hands and opening
during shelling your mouth.

Wait until the shooting subsides and there are

If your home is located in an area of regular no shots for at least 5 minutes.
armed conflict, you need to strengthen the win-
dows (for example, with adhesive film) — this will
help avoid the scattering of broken glass. If pos-
sible, close the windows, for example, with sand-
bags or solid furniture.

26 27
 Mortar shelling Shelling

A loud whistling and explosion of a projectile can mean If you hear a salvo of launch, see a smoky trace of a
that you are in the area of artillery
​​ shelling, mortar projectile in the air, or a flash at night, there is a possi-
fire, or airstrikes. In this situation, we recommend: bility that you came under artillery fire from salvo fire
systems (for example, BM-21 “Grad”).
If you hear the whistling of a projectile, and in 2-3 sec-
onds – an explosion, immediately fall to the ground. Immediately fall to the ground, cover your head with
Cover your head with your hands or a bag. After the your hands or a bag.
explosion of the first projectile, quickly find a place to
hide. You need to find at least a slightly deep depres- Wait out the first shelling while lying down, and then
sion. hide in a safe deep room. Choose a place in the cor-
ner and near the exit to leave the house immediately in
Underpasses, subways, shelters, ditches, trenches, case of a projectile.
pits, wide gutters under the road, high curbs, or main-
tenance holes are suitable for hiding. Remain in the shelter for at least 10 minutes after the
shelling because there is a threat of its recovery.
If the shelling catches you on public transport, de-
mand an immediate stop and get out. Run as far away
from the road as possible and lie down on the ground.
Cover your ears with your palms and open your mouth:
this will save you from contusion.

It is dangerous to hide in porches, under arches, and

on stairwells, in the basements of prefabricated hous-
es, near vehicles and gas stations. Such objects are
unstable; you may be trapped or injured.

Do not start to disassemble the ruins on your own; wait

for demining specialists and representatives of the
emergency rescue service.

28 29
 Behavior rules
in the combat area
In times of crisis, many factors will act against you, in-
cluding emotions. Therefore, remember that you need
to stay organized and focused at a critical moment
and don’t react to possible provocations. Your safety
will depend on it.
We advise you to listen to the following tips:
• Always carry your ID with you. Keep money and
documents in different places: you will have more
chances to keep them.
• Keep a record of blood type and possible health
problems (such as drug allergies, chronic illness-
es) in a pocket of your clothes.
• Try to stay away from home and work as little as
possible, reduce the number of trips for no good
reason, avoid crowded places.
• If possible, avoid demonstrating patriotic symbols,
which may provoke an aggressor.
• Remember shelters closest to your home, work, or
places you often visit.
30
What not to do:
• Don’t share your plans with people with question-
able reputations or strangers.
• Do not argue with strangers to avoid possible prov-
ocations.
• Avoid columns of equipment and do not stand near
military vehicles.
• Do not take photos or videos in the presence of
people in military uniform, do not try to record
their actions, even if you think they are illegal.
• Do not watch the course of hostilities; hide as soon
as you hear the shots.
• Do not carry weapons, do not show the military any-
thing that may even resemble a weapon in shape.
• Do not pick up abandoned weapons or ammunition.
• Do not touch explosive or just suspicious objects,
do not try to disassemble them or move them to
another place: even ordinary household items can
be mined. Instead, immediately notify the territo-
rial bodies of the SES and the Ministry of Internal
Affairs by calling 101 and 102.
• Do not wear army uniforms, camouflage, or chev-
ron clothing. Choose clothes of dark colors that do
not attract attention. Avoid any symbols, as they
can cause an unpredictable reaction.
31
 Preparation
of civil
defense
in the siege
There is a serious threat that Russian troops
will lay siege to some Ukrainian cities because of
failing to overthrow the Ukrainian government
quickly. Therefore, civilians must prepare to re-
duce casualties and maximize survival. This doc-
ument outlines important areas where training
is needed for the civilian population.
32
Water
Access to water will likely be blocked intention-
ally – to force defenders to surrender – or due
to accidental damage to water treatment facili-
ties and pipelines. Nevertheless, water is vital for
drinking, firefighting, and healing. While the sup-
ply source is still available, fill as many contain-
ers as possible. These include bottles, pots, tubs,
containers, and non-traditional water containers
such as condoms. Without water, you can only re-
sist for up to three days.
Food
Create stocks of high-calorie food for long-term
storage. Start limiting your consumption now.
Cook perishable food while there is electricity or
as long as possible and freeze it. After the loss of
electricity, store food in cold places – preferably
underground – with ice and in a safe place where
it will not be damaged or lost during the battle.
Divide the stocks of canned fruits and vegetables
into parts because they will decrease over time.
You will also need vitamin supplements. Children,
the elderly, and the infirm will especially suffer
from malnutrition if they eat poorly for a long
time. If these people can be evacuated, they must
be evacuated. It will also reduce the number of
people who need to be fed during the siege.
33
 Personal protective Dry clothing: Civilians should have a set of warm
clothing in a plastic bag at their location. These
equipment should be clothes that you can change into to
sleep or relax. In addition, it should be kept dry.

Work clothes: When leaving the shelter, civilians

Civilians should stock up on such items of
clothing.
Gloves: preferably tight-fitting work gloves. If the
city is damaged, glass and sharp objects will be ev-
erywhere. Therefore, you will need gloves to pro-
tect yourself from injury.
must change into work clothes. Clothing should
not be made of polyester, as it can melt and cause
injury. Clothes can get wet from bad weather or
sweat. You may wear woolen clothes because wool
retains heat even when wet. Civilians should dry
these clothes while sleeping and separate them
from dry clothes.

Eye protection: wood chips, broken glass, and

burns from explosions – all this will pose a threat
to the eyes. Goggles can be extremely important.

Ear protection: Explosions can cause significant

hearing damage. Having ear protection when you
are not in the shelter will reduce the risk of injury.

Helmet: Ballistic helmets will become a valuable

item, and a civilian in such a helmet can be consid-
ered military. However, construction and bicycle
helmets or other civilian equipment can protect
your head from falling structures and debris, as
well as from injuries in damaged buildings.

Masks: Face masks will be needed when moving

through smoky buildings to reduce inhalation of
harmful substances.

Shoes: Civilians should have road shoes made of

durable materials. It is also better to have water-
proof shoes.

34 35
 Shelter
Civilians should limit the number of sharp debris
caused by shelling. It is best to protect the windows
with boards. Use plywood sheets or corrugated
boards. Cover the windows with thick cardboard and
carpets if you don’t have them. Civilians can also re-
duce fragmentation from the blast by stacking sand
or soil outside the windows and brick walls.
Inside the rooms, turn heavy furniture such as sofas or
tables so that they are between the inner load-bearing
wall and the outer wall. Bullets usually pass through
brick walls, doors, and cars. The wall is not a reliable
cover. Civilians should try to establish two levels of
barrier between themselves and the source of the fire
if they come under fire from a shelter.
As the urban environment is polluted during the shell-
ing, a lot of dirt and dust seeps into the clothes of sol-
diers and civilians, who will increasingly look the same.
It is especially true at night. In addition, as opportu-
nities for shooting at outdoor targets change rapid-
ly, there is a significant risk that civilians may be fired
upon while moving between buildings.
To avoid this, drill holes in the walls between adjunct
buildings, preferably after consultation with a special-
ist, so you don’t go outside. Then, using a clothesline,
fishing line, or cable, place flags and other materials
between buildings to block direct visibility and top-
down viewing.
36
Medical materials
First of all, healthcare professionals will be over-
whelmed as the number of victims increases. There-
fore, they should conduct training for their fellow cit-
izens on first aid and stabilization of the victims. It will
give specialists time to help wounded civilians. Doctors
and nurses should organize training for civilians who
remain in cities. The main consumables include:
Bandages: Ideally, you should create a supply of
elastic medical bandages. In reality, civilians can
prepare the longest possible pieces of material
15-20 cm wide. They need to be rolled up and fas-
tened with an elastic band. They must be clean
and dry.
Food film or polyethylene film is needed for two
types of injuries: burns and open injuries of the ab-
dominal cavity. Before applying the bandage, you
should cover the burn area with food film to help
prevent the bandage from sticking to the skin and
infecting the wound. In addition, you should hide
the exposed parts of the intestine inside the body
and, if this is not possible, place them in polyeth-
ylene with water to prevent drying and wrapped
under bandages.
Tourniquet: A tourniquet is a device that tightens
around the limb to reduce blood flow to it, at the
risk of death from critical bleeding. You can make
it from a meter-long cord. To do this, tie a knot
that will tighten but do not loosen when the loop is
tightened. Ideally, every civilian should carry two
37
 to four such tourniquets. Critical bleeding is fa-
tal within 5 minutes. However, the tourniquet can
survive for up to an hour with proper application.
Stapler and superglue: Stapler is a fast and effec-
tive way to suture a wound. You can use superglue
to close torn wounds.
Splints: splints are wooden slats the length of a
limb or joint attached to the body to secure bro-
ken bones. Due to this, you can move immobile in-
jured people. Furniture can be a useful source of
such wooden slats.
Alcohol: Alcohol, especially vodka, can sterilize or
at least clean up injuries before applying bandag-
es.
Bandages and gauze: Scraps of cloth, if clean,
are used to cover wounds as bandages to absorb
blood and stabilize foreign objects that may have
penetrated the body, preventing them from caus-
ing further internal damage while moving the pa-
tient.
Adhesive tape: Adhesive tape and polyethylene
can be used to make a sash that acts as a valve in
the event of a lung puncture. This can reduce the
speed at which the lungs fill with moisture. A suc-
tion wound of the chest (pneumothorax) is usual-
ly fatal within 30 minutes. Such a tool can prolong
life by up to an hour and make the patient more
mobile, which will increase the likelihood of receiv-
ing professional medical care in the form of lung
sealing.
38
Sanitation
To prevent widespread
contamination of residen-
tial areas, civilian groups
should organize measures
to dispose of waste safely.
Mobile signal
Russian military fires on clusters of mobile phones. In
Syria, this has led to regular strikes on hospitals. It is
important to minimize mobile signals in these areas
for civilians sheltered or using medical facilities with
the military. This requires discipline.
Mobile phones should be switched
to airplane mode and turned off
before approaching such public
areas. They must remain switched
off until civilians leave the confines
of such a shelter. Pattern behavior
is also dangerous. Civilians should
try not to take the same routes
to and from points every day and
change the arrival and departure
times from key locations.
39
 Cohesion
Many of the issues discussed above will be inconve-
nient for civilians when put into practice. For exam-
ple, nutrition should be balanced, but this will lead to
a breach of unity if such regulation is not perceived
as fair. Families will be emotional and irrational in their
treatment of the bodies of their dead relatives. To not
interfere with civil protection, it is necessary to dis-
cuss and agree on actions within communities. It is
best to do this in neighborhoods, shelters, or other
places, depending on the specific geography of cities.
There should be an area where you can meet to re-
solve issues and exchange information in such places.
The group should agree on storing and distributing
food and other supplies, maintaining sanitation, and
disposing bodies. Discussing difficult topics before
they become a reality will reduce shock and strength-
en the will to resist.
40
Relations between civil
and military
When the civilian population adapts to life in the war
zone, the city will disintegrate into very localized ar-
eas. There may be mines, mine traps, different restric-
tions, contaminated soil, and other problems in differ-
ent parts of these geographical areas. Military control
of these territories may also change, even without
changes in the structure of the civilian population.
Therefore, city groups should appoint their trust-
ees, who will meet with military representatives of
the Ukrainian or Russian armed forces, depending on
who controls the territory, to discuss issues affecting
the security of the civilian population. The community
should empower these individuals to make decisions
when interacting with the military.
With these and other means, you can survive. Survival
is the key to resistance.
41
 Behaving
in occupied
territory
Occupation means that the armed forces of an-
other country have captured a country or part
of it. During the occupation, the state’s territory
is under the control of the enemy, and its rep-
resentatives try to establish themselves as the
official power. They try to win the support and
trust of the local population and keep them in a
blackout.
Occupation is usually accompanied by intense
propaganda, a provocation to treachery and vio-
lence towards compatriots, extensive repression
of the civilian population, and increased crime.
42
Ukraine will defend itself in any case, proving it
in practice, no matter how insurmountable the
opponent. If the state temporarily loses control
over part of its territory, the citizens of Ukraine
will put up an organized resistance in this terri-
tory.
Be ready to cope on your own for a longer period
in the event of interruptions in vital services or
reduced availability of goods. If possible, stock up
on water, food, and other necessary items. (See
the chapter “Self-sufficient managing in case
of an interruption in vital services” and “Home
stocks and aids“).
43
 Here is a list of tips to help you build occupier will broadcast; this is propaganda aimed
relative security and be prepared for at misinforming and intimidating you. Instead,
make sure you have access to verified sources of
potential threats or provocations. information and find out the real news about the
situation in the country.
• Find out who will give you first aid during the oc-
cupation: hospital, ambulance, rescue service, etc.
• When family members are separated from each
other during an armed conflict, inform humanitar-
• Collaborate with other people in the occupied ter-
ian organizations (such as the Red Cross) who help
ritories you can trust to do better together. If you
people find information and reunite families. Share
have the opportunity – help those who need it. Take
this information with those in a similar situation.
care of people with disabilities, women with chil-
dren, the elderly who need support.
• Be prepared for the fact that the fighting may take
a long time. So take care to organize protection for
• If you have to move around, do so on foot or by bike,
yourself and your loved ones.
and, if possible, only when it is light.

• Avoid places that may be mined, such as aban-

doned buildings and bridges.

• Do not touch abandoned weapons, munitions, or

any unidentified object, as they may be masked ex-
plosive devices or otherwise dangerous. Instruct
children carefully not to touch lost toys and attrac-
tive things.

• Avoid contact with soldiers of the occupation forc-

es and do not put your life at risk with provocative
behavior (for example, public filming or taking pho-
tos, aiming with a weapon-like object, showing pub-
lic resistance).

• By protecting yourself, do not cause harm to other

people suffering from the occupation forces.

• Do not trust the information in the media that the

44 45
 Worth knowing
It is possible to help end the occupation without vio-
lence through organized and systematic resistance
of the enemy. To make your business effective, follow
these guidelines:
• Do not cooperate with the occupying forces: do not
share information with them or participate in pub-
lic gatherings or events organized by the occupier.
• Remember that humanitarian aid from Russia is
part of a hybrid information operation. In this way,
they want to show the world a positive picture that
is not true.
• Do not allow yourself to be used as additional labor
in constructing defense facilities, etc.
• Follow Ukrainian laws, not the rules set by the occu-
pying power. Act on universal values and practices.
• Do not let yourself be provoked by violence.
• Collaborate with other community members and
contribute to the continuation of civic initiatives.
Remember: people are not left alone in the
occupied territories!
Ukraine and international humanitarian organizations
will help them cope in various ways.
• Humanitarian law obliges the occupying country
to provide the population with food, medicines, es-
sential clothing, bedding, shelter, and other means.
• Several international humanitarian organizations
will try to assist in the crisis areas. The occupying
state has to facilitate the delivery of aid packages.
• The emblems of international humanitarian orga-
nizations which can help you look like this:

• Record violations of human rights and consti-

tutional values. But do it only if it is safe! Secret-
ly record violations and share evidence with the
Ukrainian and international community.

• Help victims of violence.

• Do not give interviews to representatives of the oc-

cupation power. Do not allow yourself to be filmed
or taken photos of.

46 47
 Take care of your cybersecu- • Purchase cards from different mobile opera-
tors in case one of the operators lose contact.
rity and tell your family and • Rename the contacts of people on the phone
friends how to do it engaged in resistance and come up with other
names for them.

• Be sure to install a VPN on all electronic devic- • Remove from gadgets anything that may harm
es so that you can get true information even if you or the resistance movement you are help-
the occupier blocks access to it (for example, ing.
Avast SecureLine VPN can be connected to 5
devices). • Recommended social networks: Facebook, Ins-
tagram, Twitter, TikTok, Linkedin.
• Clear VPN from the Ukrainian IT-company
MacPaw provides free access for a year. Promo • Install anti-virus programs on computers (but
code for one year: SAVEUKRAINE. not Russian-made). Remember, there are no
computers that can’t be infected with viruses.
• nordVpn – For free access, email them at chat
or support@nordvpn.com. After that, they
need to do a location test to make sure you are
from Ukraine. Authentic for Linux.

• Use only mobile internet or secure Wi-Fi.

• Never use open Wi-Fi or one that asks for au-

thorization.

• If possible, buy programs that check your

phone for spyware (for example, iPhone – iVer-
ify, Android – Root Checker App).

• For your safety, use WhatsApp and Signal mes-

sengers.

48 49
 Evacuation and
organization
of shelters
Hundreds of thousands of Ukrainians were
forced to leave their homes and move to saf-
er territories or abroad. Here is an instruction
about evacuation, quick and safe movement, and
the organization of living in shelters.
Who organizes evacuation?
• Civil-military administrations
• Workers of Red Cross Administrations
• Police
• State Emergency Service of Ukraine
• Local government
Militarily personnel inform about safe evacuation
routes and provide a ceasefire if that is possible.
50
How does the evacuation work?
• The ceasefire is announced on the whole
route of the transport.
• The column of buses with villagers and citi-
zens is formed at the previously informed lo-
cation.
• Private cars can join the evacuation column,
but they have to strictly follow the route.
• Evacuated people will get help, housing, and
food at the destination place.
How to get information about the start
of evacuation?
You should follow official information on the ra-
dio, mass media or listen to the announcement
from mobile air raid sirens. If you are in the bomb
shelter, listen to the siren “Uvaga vsim!”(Atten-
tion!). After that check the information from
available official sources, for example, radio.
51
 What should I do if I don’t have access to
information about the start of the evacua-
tion, cannot hear the siren, or cannot move
independently?
Try to call the hotline of Territorial defense of Armed
Forces of Ukraine 0 800 507 028 or emergency ser-
vices 101, 102 and inform them about your location.
Then the local government will add your address to
the list of people who need help with the evacuation.
How should I act if
I’m an internationally
displaced person (IDP)?
• Follow the rules of evacuation stated above. If you
are evacuating by yourself, find the conditions and
routes for it. Do not break established rules and
conditions.
• Collect the necessities, including documents,
money, medications, food, and clothes. You can
find more information in our guide. There is a pos-
sibility that part of the way you have to go on foot,
so consider that while packing. Plan breaks and
stops for the night, find all the necessary contacts
and inform about your arrival.
52
• Join forces. Find out who else can join you. Coordi-
nate your forces, combine and optimize resources:
fuel, food, medication.
• Move carefully. There can be dangerous regions
on your way. Do not try to rush through them, it’s
better to wait until the situation there will be sta-
ble.
• Inform the local government and volunteering
centers about your arrival. Give some information
about the number of people, their age, health con-
ditions and urgent needs.
• Ask, but do not demand. Local communities do
what they can to organize shelters and provide
IDPs with the necessities, but their resources are
limited.
• Avoid conflicts. Do not discuss political views and
military situations. Aggression and vandalism are
not acts of patriotism. Be friendly and polite.
• Keep calm. It is extremely important to be in a sta-
ble mental state during critical situations. Help
those, who are exhausted, anxious or panicked.
You can follow these simple rules. Carefully choose
sources of truthful information.
• Help others. You can share recourses with other
IDPs, be responsible for organizing your daily life
and free time or help the local community.
• Plan ahead as much as possible. If you plan to stay
at the shelter, organize your daily life in a long-
term perspective. If you plan to move ahead, orga-
nize your route and everything that you need for
further movement.
53
 How can we help IDPs
during the war?
It is extremely important to set up logistics chains
and shelters, that would help to place people, provide
them with the necessities, get them to the border in
the most efficient way.
Big cities and cities of regional significance are not
the only ones where IDPs can live. Many IDPs can live
in small communities near main highways and those
located a little bit farther as well. Here is some infor-
mation on what communities can do now to be able to
provide shelters for IDPs.
54
Who needs help?
• People who escaped the combat zone and are mov-
ing to the western border. Quite often they spend
two days in the car, without sleep and food. Even
a few hours of sleep in bed can extremely helpful
for them. They also need help on the way to check-
points on the western borders of Ukraine.
• IDPs seeking shelter in the regions, where there is
no fighting. They plan to stay from a few weeks to
a few months. They are often ready to pay for the
apartment.
• Volunteers who transfer ammunition, medication,
and food. Many of them are traveling from north-
ern and central regions to the western border and
then back. They spent tens of hours on the road,
therefore, need a place to rest for a bit.
55
 What can each community
do right now?
• Check for apartments where you can host peo-
ple. It can be inhabited residential buildings, where
people are ready to host people, estates, hotels,
and motels. Building, suitable for living, but where
people do not live can be adapted for that purpose.
People, for example, can live in offices, museums,
gyms, kindergartens, and schools.
• Get the consent of the owners for the settlement
of IDPs and find out how you can get keys. Building/
apartments have to be free de facto, not de jure.
• Check the condition of the housing where you plan
to settle IDPs. There should be heating (gas, elec-
tricity, or wood), access to water (centralized wa-
ter supply, well), and a toilet. It is also good if there
is the possibility to cook hot food. This is not a whim
– it’s basic needs.
• Check whether there are all the necessary things:
blankets, pillows, dishes.
• Find heaters, that you don’t use. They will let to
heat the room without central heating.
• Designate a phone number, that people, looking for
the shelter, will be able to use to find out whether
you have available places.
56
• Designate a community coordinator who will orga-
nize the provision of food, clothing, fuel (firewood
or gas cylinders).
• Maintain order and discipline. Stop attempts to
raise rent or food prices, prevent conflicts.
• Involve local businesses and social services. Gro-
cery stores can help with food, pharmacies – with
the supply of medicines, carriers – with transport,
educational institutions – with the organization of
leisure for children.
• Organize volunteers. Residents of the community
can help IDPs with food, transport, etc. They can
also help to organize daily life, the supply of medi-
cines, warm clothing. The task of local authorities
is to organize the work of volunteers and coordi-
nate it.
• Keep in touch with other communities. Some of
them can already share positive experiences of
helping IDPs, as well as provide you with additional
resources. Collaborate with other communities to
address pressing issues more effectively.
57
 How to treat IDPs? macy with the necessary medications – they will
need to be ordered or brought from another city.

• Find them something to do, because work helps to

It is important to remember that the settlers did not
distract. Adult IDPs can do simple work and help
leave their homes because of the good life. Someone
organize the daily life of shelters as well as work for
could not stay at home with the children, where several
the community. Organize leisure time for children
times a night they had to go down to the bomb shelters
and teenagers (books, toys, studying) – it’s crucial
and hear the sounds of explosions. Someone left their
to create a sense of comfort and safety during the
house under fire and discovers on the way that there
critical time.
was nowhere to come back – the occupiers bombed
the house. And someone miraculously escaped from a
• Help them with planning. Some of the IDPs will want
city that Russian aircraft are trying to level.
to stay in the community for a few weeks; some
will plan to cross the border. Help them organize a
• Talk to them. People are in a state of shock and
route and find transport to continue their journey.
stress. That is why it is important to support, listen
and reassure them. Communication is extremely
necessary; it helps to solve all misunderstandings.

• Explain to them the rules of staying in the shelter;

tell them about the opportunities and limitations
that exist. This will help to better organize daily life.
In addition, a clear order will avoid unnecessary
conflicts and misunderstandings.
• Help them with food. Do not assume premature-
ly about their pickiness about food – you may not
know if they are vegetarians, lactose intolerant, or
have food allergies. Leave the condemnation for
peacetime.
How to offer your help?
If you want to volunteer, offer your services, belong-
ings, transport, and other assistance, contact the lo-
cal volunteer coordination centers or the Ukrainian
Volunteer Service.
If you are ready to host a family seeking protection,
you can apply on the specialized site “Prykhystok”
(Shelter).

• Organize their daily life and supplies. People who

find themselves in a new place need to understand
who and how to turn to in case of urgent needs. For
example, not every community may have a phar-

58 59
 Psychological
It is important to realize that these are perfectly
support natural states that substitute each other from
time to time. You can and should work with each

during
of them.

the war The main signs of fatigue:

• feeling of exhaustion, inability to perform

normal functions

• inattention and loss of concentration

• memory impairment

Psychological state and mental health during the
war are extremely important. Many people suf-
fer from exhaustion, devastation, fatigue, anx-
iety and panic. Psychologists have formulated
useful tips on how to master yourself in critical
conditions, how to help the loved ones, and look
after your mental health in such critical condi-
tions.
• slowing down thought processes, reducing
the critical thinking and its depths
• decreased interest in work
• increased irritability
• nervousness

• sleep disorders

How to deal with fatigue • permanent drowsiness

• increased blood pressure and heart rate

During the war, our body works at the maximum
• headache
capacity. Stress hormones, which task is to mo-
bilize the body in a critical situation, also have
• decreased appetite
their “expiration date”. You may observe strong
mood swings from anxiety, anger, a rush of op-
• emotional devastation
timism to complete devastation and exhaustion.

60 61
 Methods of dealing with fatigue: • Physical contact. Breathe together, hold each oth-
er’s hands. Hug your loved ones.

• Proper sleep, according to the Ministry of Health,
should be at least 7 hours a day for adults and 8-10
hours for children and adolescents.
• Information noise limitation. Refrain from con-
stantly updating the news feed, read the news on a
schedule, for example, for 15 minutes in the morn-
ing, at lunch and in the evening. Trust only verified
sources of information.
• Regular meals.
• Regular physical activity. Any regular physical ac-
tivity, even walking or stretching, will give you vital-
ity. A walk in the fresh air will be better than train-
ing indoors.
• To the extent possible, maintain a regular routine,
habits and personal hygiene.
• Change of activity. Try to rationally allocate time
for work and rest, physical and mental work.
• Optimism and sense of humor. Joke! Humor is al-
ways supportive, even in harsh life circumstances.
• Remember that staying alive and healthy is already
a lot.
• Do not set end dates for the war. We all want it to
end, but if your predictions do not come true - it
will be emotionally difficult for you, and you will feel
hopeless. So settle in for the long haul.
• Remember what is dear and important to you, re-
member what is the meaning of your life. Make
plans for the future, determine what is the most
important for you when peace comes.
• Professional help. Seek the support of professional
psychologists. If you do not have the opportunity
to turn to a professional - ask your relatives and
friends for help.

• Prioritization. Realize that no one is able to do ev-

erything, so identify 3-5 main tasks for yourself ev-
ery day and allow yourself to do nothing extra.

• Friendly relationships with people around you: fam-

ily, work colleagues, volunteer community or fellow
soldiers. Keep in touch, call or email your relatives
and close ones regularly.

62 63
 How to deal with panic
and anxiety
Panic is an attack of severe fear, anxiety, and feelings of
inner tension. Panic paralyzes a person or, conversely,
pushes a person to reckless actions. During the panic,
the opposite reactions are observed: one wants to run,
the other - on the contrary, to hide in the corner. It is
important to remember that this is the state in which
the enemy wants to see us, because it makes us the
most vulnerable, so it is necessary to take measures to
restore a normal mental state.
Key symptoms of panic:
• palpitations, rapid pulse, sweating
• chills, tremor
• shortness of breath
• pain or discomfort in the left side of the chest
• nausea, pain or “knot” in the abdomen, dizziness
• the feeling of alienation, the unreality of the world
• fear of committing an uncontrolled act
• acute fear of imminent death
• numbness or tingling in the extremities
• insomnia
64
Methods of combating panic:
• use sedative breathing techniques, for exam-
ple, “3-7-8”: 3 seconds for inhalation, 7 seconds
for holding breath and 8 seconds for exhalation
• lie down and put your hands on your stomach,
take deep breaths and short exhales, control your
breathing
• use a square breathing (find something square in
the room (or imagine it). Look at one of the cor-
ners of the square and take a deep breath, hold
your breath for 5 seconds and look at the oth-
er corner exhaling, move in such a way along the
square; repeat several times, this will allow you to
balance your breathing and control your anxiety if
you feel that it is getting worse
• “ground” yourself; stand or sit on the floor, feel
your touching the surface, feel the weight of your
own body and breathe slowly
• return to the feeling of the body; feel what you are
sitting on and how your feet feel, concentrate on
a certain sound or on the smell; if you’re driving,
focus on what your hands are holding
• do self-massage; touch the body, clap your feet
with your hands, massage your ears, nose, palms;
revive the hardened body
• strain the body; take an uncomfortable position
and try to strain all the muscles of the body as
much as possible, stay in this position as long as
possible
65
 • give way to emotions; cry, sing
• use pungent odors - alcohol, citrus, etc.
• wash with cold water
• direct panic into safe actions; if you want to run -
run on the spot, if you want to hide in a corner -
hide in a corner
• do not drink alcohol
• take herbal sedatives (valerian, motherwort); do
not use prescription drugs without consulting a
doctor!
• if someone else panics wrap the person in a warm
blanket, give a warm drink, remind the basic things:
who he or she is, what he or she does here, who is
next to him or her, what is the person’s name
66
How to deal with apathy
Acute panic attacks and anxiety are usually followed
by feeling of apathy. Such periods may be short, but
they also need to be worked out with. It is import-
ant to remember that apathy is a natural “chem-
ical” setback after a surge of stress hormones.
Methods of overcoming apathy:
• act; do any simple actions and do not try to analyze
them
• follow a daily routine; regular nutrition, hygiene,
warm-up
• do something with your hands; for example, wash
dishes, pack things, weave a net
• plan your tasks for the day; let them be few, but try
to do them no matter what
• limit access to information; reading news should
be limited to a few short periods a day
• involve relatives and acquaintances in joint work
67
 How to maintain How to help those who are
a close relationship paralyzed by anxiety

In critical situations, relationships with loved ones are
severely tested. Try to maintain relationships and help
your loved ones, because it increases your ability to
survive and resist, as well as gives meaning to your ac-
tions.
If someone close to you is experiencing excessive de-
stabilizing anxiety or panic attacks, take the following
steps:
• do not directly and physically contact the person

• direct the negative emotions that arise not on • speak to the person
loved ones but on the external enemy
• speak clearly and firmly
• load yourself with work and help others
• remind the person in a calm voice that he or she is
• give way to emotions; shout, sing, cry in a safe place (if so)

• move, dance, warm-up, walk • focus the person’s attention on what you can see,
hear and feel around
• hug
• do not ask, but instead give instructions, such as:
• keep in touch, ask how your friends and family are, “Look at me. Say your name. Tell me where you are.
call and text them Get up. Drink”

• offer your help • make sure that the person starts to do all the basic
things itself
• cook together and eat slowly

• keep the rituals of a peaceful life as much as pos-

sible in the current conditions: read books, set the
table, organize a joint tea party

68 69
 How to get rid of guilt • help with what you can; learn what you do not know
yet and what is easy for you

Toxic guilt is very difficult to overcome. If you need

Under normal circumstances, a person has time to un-
help - turn to specialists, take care of yourself.
derstand the feeling of guilt and deal with it properly,
i. e. to identify possible mistakes, correct them and un-
derstand how to avoid them in the future. In critical
conditions, it is quite difficult to deal with guilt, and it
can have a very negative impact on a person’s psycho-
logical state, depress him or her and paralyze any ac-
tivities.

How to deal with guilt:

• do not start blaming yourself; you did not start this

war

• first of all, take care of yourself and stay safe, your

direct responsibility today is to take care of your-
self and not to create unnecessary trouble for the
Armed Forces, to reduce the burden on them so
that they could fully perform their duties

• switch your attention to what you can do right here

and now

• become useful; ask how people close to you and

those who are in need may benefit from your phys-
ical presence, your knowledge and skills

• make a list of tasks that you will do right now; un-

dertake only those matters which will now be within
your power

70 71
 Needs of
Where to address
for psychological support
Priority: Guide
for Volunteers
With the support of the National Psychological
Association, volunteer psychologists have creat-
ed a psychological support center “How are you?”
for those who suffer from recent events and ex-
perience constant stress, anxiety and worry. You
can apply for support free of charge, at any time
of the day. To receive psychological help, fill out
the form.

“Tell Me” is a free online platform for psycholog-

ical counseling. The team of the platform helps
everyone who needs emotional support, pro-
vides advice and helps in connection with the
rapid changes that are currently taking place in
the economy, society, and life of everyone. You
can ask for help through the initiative’s website
– tellme.com.ua.
Accounts for
The International Committee of the Red Cross
has launched a hotline for support. Calls are free
humanitarian aid
of charge: 0-800-300-155 for Ukrainians

The Russian occupiers do not neglect bombing

and shelling of housing estates. The number of
civilians who have lost their homes is growing.
Ukrainians need humanitarian support: medi-
cines, food, warm clothes. Here is the list of of-
ficial accounts for humanitarian support of civil-
ians of Ukraine in UAH and foreign currency.

72 73
 ОФІЦІЙНІ РАХУНКИ ДЛЯ ГУМАНІТАРНОЇ For GBP:

ПІДТРИМКИ УКРАЇНЦІВ BENEFICIARY/RECIPIENT NAME: Ministry of Social Policy of Ukraine

SORT CODE: 60-92-42
ACCOUNT NUMBER: 0080033041
For UAH: GB52CHAS60924280033041
REFERENCE FOR CREDITING ACCOUNT: 32302338301027
Account for humanitarian aid: UA823000010000032302338301027 BENEFICIARY BIC: NBUA UA UX
In UAH: Національний банк України BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
МФО 300001 BENEFICIARY BANK NAME: JP MORGAN CHASE BANK NA, London
Рахунок UA823000010000032302338301027 BENEFICIARY BANK BIC: CHASGB2L
Код ЄДРПОУ 37567866 BENEFICIARY BANK ADDRESS: 125 London Wall, London EC2Y 5AJ,
Отримувач: Міністерство соціальної політики України UK

For EUR: For JPY:

BENEFICIARY: National Bank of Ukraine BENEFICIARY: Ministry of Social Policy of Ukraine

BENEFICIARY BIC: NBUAUAUXXXX BENEFICIARY BIC: NBUA UA UX
IBAN DE85500000000050002137 BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
PURPOSE OF PAYMENT: for crediting account 32302338301027 ACCOUNT NUMBER: 653-0430048
BENEFICIARY BANK NAME: BENEFICIARY BANK NAME: MUFG BANK LTD, Tokyo
DEUTSCHE BUNDESBANK, Frankfurt BENEFICIARY BANK BIC: BOTK JP JT
BENEFICIARY BANK BIC: MARKDEFF BENEFICIARY BANK ADDRESS: 1-2-3, Nihombashi HONGOKU-CHO,
BENEFICIARY BANK ADDRESS: Chuo-ku, Tokyo 1003 -0021 Japan
Wilhelm-Epstein-Strasse 14, 60431 Frankfurt Am Main, Germany PURPOSE OF PAYMENT: for crediting account 32302338301027

For USD:
State hotline for those wishing to provide humani-
BENEFICIARY: Ministry of Social Policy of Ukraine tarian assistance to the population or support the
BENEFICIARY BIC: NBUA UA UX Ukrainian military and territorial defense fighters.
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
ACCOUNT NUMBER: 400807238
BENEFICIARY BANK NAME: JP MORGAN CHASE BANK, New York For calls from Ukraine (free of charge) – 0 800 202 600
BENEFICIARY BANK BIC: CHASUS33
ABA 0210 0002 1 For calls from other countries (the number can also
BENEFICIARY BANK ADDRESS: 383 Madison Avenue, New York, NY be used for calls from Ukraine at the rates of the re-
10017, USA
PURPOSE OF PAYMENT: for crediting account 32302338301027 spective operator) – +380 44 237 00 02

Thank you for your contribution to the Victory!

Glory to Ukraine!

74 75
 Accounts for fundraising for
the Armed Forces of Ukraine
The Ukrainian military bravely repulses the attack
of Russian invaders. They are defending against the
aggressor not only Ukraine, but also Europe and the
entire democratic world. But they need your help.
We offer you a list of official accounts to support the
Ukrainian army in UAH and foreign currency.
Special account to raise funds to support
the Armed Forces of Ukraine:
UAH:
Банк: Національний банк України
МФО 300001
Рахунок UA843000010000000047330992708
Код ЄДРПОУ 00032106
Отримувач: Національний банк України
For USD:
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
ACCOUNT NUMBER: 400807238
BENEFICIARY BANK NAME: JP MORGAN CHASE BANK, New York
BENEFICIARY BANK BIC: CHASUS33
ABA 0210 0002 1
BENEFICIARY BANK ADDRESS: 383 Madison Avenue, New York, NY
10017, USA
PURPOSE OF PAYMENT: for crediting account 47330992708
76
For EUR:
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUAUAUXXXX
IBAN DE05504000005040040066
PURPOSE OF PAYMENT: for crediting account 47330992708
BENEFICIARY BANK NAME: DEUTSCHE BUNDESBANK, Frankfurt
BENEFICIARY BANK BIC: MARKDEFF
BENEFICIARY BANK ADDRESS: Wilhelm-Epstein-Strasse 14, 60431
Frankfurt Am Main, Germany
For GBP:
BENEFICIARY/RECIPIENT NAME: National Bank of Ukraine
SORT CODE: 60-92-42
ACCOUNT NUMBER: 0080033041 GB52CHAS60924280033041
REFERENCE FOR CREDITING ACCOUNT: 47330992708
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
BENEFICIARY BANK NAME: JP MORGAN CHASE BANK NA, London
BENEFICIARY BANK BIC: CHASGB2L
BENEFICIARY BANK ADDRESS: 125 London Wall, London EC2Y 5AJ,
UK
For CHF:
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
ACCOUNT NUMBER: 0700-01227572
IBAN CH32 0070 0070 0012 2757 2
BENEFICIARY BANK NAME: ZURCHER KANTONALBANK, ZURICH
BENEFICIARY BANK BIC: ZKBKCHZZ80A
BENEFICIARY BANK ADDRESS: Josefstrasse 222, 8005 Zurich,
Switzerland
PURPOSE OF PAYMENT: for crediting account 47330992708
77
 For AUD:
Specifications of military
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
protection items
ACCOUNT NUMBER: 81753-2
BENEFICIARY BANK NAME: RESERVE BANK OF AUSTRALIA, Sydney
BENEFICIARY BANK BIC: RSBKAU2S Ukrainian military and soldiers of the territorial de-
BENEFICIARY BANK ADDRESS: GPO Box 3947, Sydney NSW 2000, fense demonstrate courage and devotion in confront-
Australia ing the Russian aggressor. Volunteers collect equip-
PURPOSE OF PAYMENT: for crediting account 47330992708
ment for them around the world. But what do we need
to find in the first place? Here is the list of basic equip-
For CAD: ment and military protection items that Ukrainian de-
fenders require today.
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine • HELMETS. Military ballistic helmets of all types
ACCOUNT NUMBER: 3144-1044-166 (the enhanced/advanced combat helmet (ECH/
BENEFICIARY BANK NAME: BANK OF MONTREAL, Toronto ACH), (level 3 protection or lower)
BENEFICIARY BANK BIC: BOFMCAM2
BENEFICIARY BANK ADDRESS: 100 King Street West, 24th Floor,
Toronto, Ontario, M5X 1A1, Canada • BULLET PROOF VESTS. (Body armour) — all types
PURPOSE OF PAYMENT: for crediting account 47330992708 (level 4 protection or lower)

For PLN:
• TACTICAL RADIO STATIONS. All types (example:
type AN/PRC 126/117 Multiband/Multimission)
BENEFICIARY: National Bank of Ukraine
BENEFICIARY BIC: NBUA UA UX
BENEFICIARY ADDRESS: 9 Instytutska St, Kyiv, 01601, Ukraine
ACCOUNT NUMBER: PL91113000070080239435200002
BENEFICIARY BANK NAME: Bank Gospodarstwa Krajowego
BENEFICIARY BANK BIC: GOSKPLPW
BENEFICIARY BANK ADDRESS: Al. Jerozolimskie 7, 00-955 Warsza-
wa, Polska (temporary address: Chmielna 73, 00-801 Warszawa,
Polska)
PURPOSE OF PAYMENT: for crediting account 47330992708

78 79
 First Aid Kit List of Contents Gel-based occlusive thoracic bandage (sticker)
(with or without valve)

Non-woven adhesive plaster

Humanitarian aid cannot be overestimated during mil-
itary aggression. Medical support to Ukrainian military
Nitrile non-sterile medical examination gloves
and civilians is of highest priority. We have compiled a
list of basic medicines, medical supplies and consum-
Thermo blanket on a polyethylene basis
ables that must be in each first aid kit. We ask volun-
teers to take these recommendations into account
Tourniqet «СAT» (Mechanical means for a stop of
when gathering humanitarian aid.
bleeding like “CAT”)

Nasopharyngeal airway (airway, tube) with lubri-

cant
Typical positions of medical general military
individual first aid kit (at the rate of 1 mili- Scissors for cutting clothes and shoes
tary) Waterproof marker (blue)

Individual first aid kit

Individual sterile dressing package with elastic

first aid compression component with protective
moisture-resistant shell (Israeli Emergency Ban-
dage 6)

Meloxicam 7,5 mg

Ciprofloxacin 500 mg or Levofloxacin 500 mg

Paracetamol 500 mg

Sterile gause bandages

Chemical remedy to stop bleeding

80 81
 First Aid Consumables
Individual sterile dressing package with elastic Stomach wash kit
first aid compression component with protective
moisture-resistant shell Set for catheterization of the bladder

Chemical means for a stop of bleeding (bandage Traction tire

hemostatic tamponing with hemostatic means) Portable oxygen cylinders
Gel-based occlusive thoracic bandage (sticker) Central vein catheterization kits
(with or without valve)
Set for intraosseous access
Thermo blanket
Kits for lumbar puncture
Mechanical means for a stop of bleeding like “CAT”
Tracheostomy set
Nasopharyngeal airway (airway, tube)
Tracheal intubation kit
Scissors for cutting clothes and shoes
(atraumatic) Set for drainage of the pleural cavity

Film (valve) for artificial lung ventilation Immobilization tires of various types and sizes

Puncture needle for decompression Syringes with needles (different volumes)

of the pleural cavity
Catheters for peripheral veins (different sizes)
Hard neck collar with size adjustment
System for transfusion of infusion solutions

Non – sterile bandage (different sizes)

Elastic fixing bandage (different sizes)

Sterile material for anti-burn measures

Sterile material for wound surface treatment

Hydrogel anti-burn bandage of different sizes

External fixation device

82 83
 Equipment Medicines
Patient monitor 1 Atropine injection: 1 mg (sulphate) in ampoules
of 1 ml amp
Anesthesia machine
2 Heparin sodium injections: 5000 IU / ml vials
Glucometer
3 Hydroxyethylstarch 6% infusion solution
Electrocardiograph (60 mg / ml) ml
Otoscope / ophthalmoscope 4 Hydroxyethylstarch 10% solution for infusion
Defibrillator (100 mg / ml) ml

Syringe pump 5 Dexamethasone injection:

4 mg / ml 1 ml in ampoules (as disodium phosphate
Infusion volumetric pump salt) amp 6 Diazepam injections: 5 mg / ml amp

Portable light source for patient examination 7 Dopamine injection: 40 mg / ml (hydrochloride)

Vacuum aspirator
The device of artificial ventilation of lungs
Ultrasound diagnostic device
Laryngoscope with blades of different sizes
Portable breathing apparatus (Bag type “Ambu”)
for adults and children
Capnograph / CO2 monitor
Mobile X-ray machine
5 ml in ampoules amp
8 (Epinephrine /Adrenaline) injection:
1 mg (as hydrochloride and hydrotartrate) 1 ml in
ampoules, corresponding to 1.82 mg of adrenaline
tartrate in 1 ml amp
9 (Ethanol) solution: 70% (denatured) ml
10 (Isosorbide dinitrate) solution for infusion:
1 mg / ml amp
11 (Insulin injection (fast-acting)) injection:
40 IU / ml in 10 ml vials vials

Set of surgical instruments 12 (Insulin injection (fast-acting)) injections of

100 IU / ml in 5 ml; 10 ml in a bottle vials
Specialized ambulance transport
13 (Sodium lactate), complex solution of Sodium
chloride + Potassium chloride + Calcium chloride
+ Sodium lactate) injection of 100 U / ml and 5 ml;
10 ml in a bottle ml

84 85
 14 (Mannitol) solution for infusion:
15% 100 ml, 200 ml, 400 ml in bottles,
100 ml, 250 ml, 500 ml in containers ml
15 (Naloxone) injection:
400 mcg (hydrochloride) 1 ml in ampoules amp
16 (Sodium hydrogen carbonate) injection:
1,4 % – 8,4 % ml
17 (Sodium chloride) solution for injection / infu-
sion: 0.9% isotonic (equivalent to Na + 154 mmol /
l, Cl – 154 mmol / l) ml
18 Complex solution of Sodium chloride
+ Potassium chloride
+ Calcium chloride solution for infusion ml
19 Neostigmine injections:
0.5 mg / ml in 1 ml ampoules amp
20 Neostigmine injections of 2.5 mg
(methyl sulfate) in 1 ml ampoules amp
21 (Ondansetron) injection: 2 mg / ml 2 ml
in ampoules (as hydrochloride) amp
22 (Ondansetron) injection of 2 mg / ml 4 ml
in ampoules (as hydrochloride) amp
23 (Povidone-iodine) solution:
10% (equivalent to 1% active iodine) ml
24 (Salbutamol) metered dose inhaler (aerosol):
100 mcg (as sulfate) per 1 dose vials
25 (Furosemide) injections:
10 mg / ml in 2 ml ampoules amp
86
26 (Chlorhexidine) solution:
0.05% (bigluconate) ml
27 (Tranexamic acid) injection:
50 mg / ml in an ampoule amp
28 (Tranexamic acid) 100 mg / ml in ampoules amp
29 (Fresh-frozen plasma) doses doses
30 (Red blood cells) doses doses
31 Cryoprecipitate doses doses
32 (Oxygen) gas (liquid) tons
33 (Oxygen) gas liters
34 (Sevoflurane) liquid for inhalation vials 35
(Ketamine) injections: 50 mg / ml 2 ml amp
36 (Ketamine) injections: 50 mg / ml 10 ml amp
37 (Ketamine) injections: 10 mg / ml 10 ml amp
38 (Ketamine) injections: 10 mg / ml 50 ml vials
39 (Propofol) injections: 10 mg / ml 100 ml vials
40 (Propofol) injections: 20 mg / ml vials
41 (Thiopental) injections: 0.5 g vials
42 (Thiopental) injections: 1 g vials
43 (Bupivacaine) injections: 5 mg / ml 4 ml amp
44 (Bupivacaine) injections: 5 mg / ml 5 ml amp
45 (Bupivacaine) injections: 5 mg / ml 10 ml amp
46 (Bupivacaine) injections: 5 mg / ml 20 ml amp
87
 47 (Bupivacaine) injections:
2.5 mg / ml in 20 ml amp
48 (Bupivacaine) injections:
2.5 mg / ml in 200 ml vials
49 (Bupivacaine) 0.5% (hydrochloride) 4 ml in am-
poules amp
50 (Lidocaine) injection: 1% 2 ml in ampoules amp
51 (Lidocaine) 2% injection (hydrochloride)
of 2 ml in ampoules amp
52 (Lidocaine) 5% (hydrochloride) 2 ml in am-
poules amp
53 (Morphine) injection: 10 mg
(sulphate or hydrochloride) 1 ml in ampoules amp
54 (Fentanyl)* solution for injection:
0.05 mg / ml in 2 ml ampoules amp
55 (Acetylcysteine) injections:
100 mg / ml 3 ml in ampoules amp
56 (Acetylcysteine) injections:
200 mg / ml in 10 ml ampoules amp
57 (Amoxicillin + Clavulanic acid) tablets:
500 mg / 125 mg; tab
58 (Amoxicillin + Clavulanic acid) powder
for injection: 1000 mg + 200 mg vials
59 (Ceftriaxone) powder for solution for injec-
tion: 1 g (as sodium salt) in a vial vials
60 (Cefotaxime) powder for solution for injection:
1000 mg (as sodium salt) in a vial vials
88
61 (lmipenem + Cilastatin) powder for solution
for injection: 500 mg (as monohydrate)
+ 500 mg (as sodium salt) in vials vials
62 (Meropenem) powder for injection / infusion:
1 g (as trihydrate) vials
63 (Daptomycin) powder for concentrate for
solution for infusion: 500 mg vials
64 (Daptomycin) powder for solution for infusion:
500 mg vials
65 (Linezolid) solution for infusion:
2 mg / ml of 300 ml pack
66 (Cefepime) powder for solution for injection:
1000 mg; vials
67 (Azithromycin) solid oral dosage form:
500 mg tab
68 (Azithromycin) solution for oral use:
200 mg / 5 ml vials
69 (Ciprofloxacin) solution for intravenous
infusion: 2 mg / ml (as hyclate) vials
70 (Ciprofloxacin) tablets:
500 mg (as hydrochloride) tab
71 (Metronidazole) injection:
500 mg per 100 ml vial vials
72 (Vancomycin) powder for solution for injection:
1000 mg (hydrochloride) in a vial vials
73 (Flucytosine) solution for infusion:
2.5 g / 250 ml amp
89
 74 (Protamine sulfate) injections:
10 mg / ml (10,000 IU) in 5 ml amp
Set of the product package
75 Protamine sulfate) vials 76 Glucose) solution
for injection: 5% (isotonic) ml During an armed aggression, it is important to provide
food products for all who need it. We have defined a
77 (Glucose) solution for injection: 40 % ml set of products that should meet the basic needs of a
person in such difficult conditions. This guide will be
78 (Potassium chloride) 4% vials
useful for volunteers who collect humanitarian goods.
79 (Potassium chloride) 7,50% vials

80 (Suxamethonium) 50 mg (chloride) / ml 2 ml in Typical items of the product package or their an-

ampoules amp alogues (we need to form dry ration per 1 person)
needs of 20 million items
81 (Suxamethonium) 20 mg / ml 5 ml in ampoules
(suxamethonium iodide) powder for solution for
Cereals (wheat, corn, buckwheat, oats)
injection (chloride) in a vial vials

82 (Atracurium) 10 mg / ml (besylate) amp Canned food (fish, meat)

83 (Vecuronium) powder for solution Sausage products longtime storage

for injection: 10 mg (bromide) vials
Hard cheese
84 (Enoxaparin) 20 mg / 0.2 ml; ml

85 (Enoxaparin) 40 mg / 0.4 ml; ml Nuts, dried fruits

86 (Enoxaparin) 100 mg / 1 ml; ml Rusks

87 (Enoxaparin) 150 mg / 1 ml ml
Biscuit packaged
88 Metoprolol tartrate 1 mg / ml 5 ml amp

89 Phenylephrine hydrochloride 1% 1 ml amp

90 Norepinephrine Tartrate 2 mg / ml 4 ml amp

91 Norepinephrine Tartrate 2 mg / ml 8 ml amp

90 91
 What to do
during a chemical
weapon attack
Although the development, production, stockpil-
ing, and use of chemical weapons are prohibited
by the UN Convention, the Russian occupiers
may violate these obligations and use prohibited
substances against both the military and the ci-
vilian population. Here are some suggestions on
how to detect the use of chemical weapons, pre-
vent injury and provide first aid.
92
Official Reports
of a Chemical Attack
Chemical weapons are extremely toxic but their
use cannot always be determined quickly. That is
why it is important to follow the reports from of-
ficial sources and strictly follow the instructions
they provide. Such messages should include:
• announcements of signs of use of chemical
weapons;
• the main features of the detected chemicals;
• the region where they have been deployed;
• recommendations to prevent injury and pri-
mary care;
• ways for victims to receive help and emer-
gency numbers;
• instructions for people who need evacuation
from the affected area.
Generic chemical alert reports are common for
all categories of chemicals. Once the use of a
specific chemical weapon has been confirmed,
official announcements and instructions will be
detailed.
93
 Signs of chemical Attention! If you suspect the use of chemical weapons,
respond appropriately to reduce the potential harm to
weapons use yourself and others. Do not put yourself in danger!

If you are in a combat zone, pay attention to the follow-

ing external signs of the use of chemical weapons:

• two or more people became incapacitated for un-

known reasons

• unknown liquids, powders, or vapors were found

• incomprehensible smells or tastes are felt

• unknown and/or unattended materials, devices, or

equipment were found

• there is massive rapid death of small animals

(birds, insects)

• there is a mass manifestation of physical symp-

toms of chemical damage (read more about physi-
cal symptoms below)

Any of these signs can be an indicator of the use of

chemical weapons. The presence of several symptoms
at the same time indicates an increased likelihood that
the incident is related to the use of chemicals. Imme-
diately report the presence of such signs to the emer-
gency services number - call 112 (the dispatcher will
relay the call to the team of the required service)

94 95
 Priority actions in the area of
chemical contamination
What to do if you find yourself near a chemically af-
fected zone.
If you are outdoors:
• Leave the affected area. The less time you are in
contact with chemicals and the farther you are
from the epicenter of the contamination, the less
you will be affected by the contamination.
• Try to move fast, but do not run. Your breathing
should be calm and slow to inhale as little poison as
possible.
• Find a shelter nearby. If possible, return to your
home.
If you are indoors during a chemical alarm:
• If possible, go upstairs and find a room with as few
windows and doors as possible. Chemicals are usu-
ally heavier than air, so the upper levels of homes
will be cleaner.
• Reduce the flow of air from the outside. Close win-
dows, doors, vents, and anything else that helps air
enter the room from the outside.
96
• Do not eat or drink anything that may be exposed
to chemicals.
• Turn on the news on the radio, television, or the
web to receive updated health and safety informa-
tion. You’ll be notified once it is safe to go outside.
If you are in your car and cannot leave the
affected area, minimize the risk of chemical
exposure:
• Pull to the side of the road so as not to block or ob-
struct the movement of emergency vehicles.
• Turn off the engine and close all vents that draw in
air from outside, including the air vents. Starting
the engine and driving will draw in outside air into
the car and can expose you to chemicals.
• To minimize the amount of chemicals you inhale,
cover your mouth and nose with a cloth, such as a
scarf or a handkerchief.
Listen to further instructions from emergency per-
sonnel at the scene or listen to the news on the radio
or follow official sources on the Internet.
97
 Symptoms of chemical • If you have signs or symptoms of corrosive or irri-
tating substances — such as redness, itching, and
exposure and priority safety burning of the eyes or skin — rinse them with water.

measures • If the eyes are burning or irritated, rinse them with

water for 10-15 minutes. Do not use soap to wash
your eyes.
The main physical symptoms of the use
• Do not touch other people to avoid the possible
of chemical materials: spread of the chemical.
• miosis (excessive narrowing of the pupils)
Damage caused by a chemical agent cannot be trans-
• disorientation and sweating
mitted from person to person. It is not a contagious
disease that can be transmitted by coughing or sneez-
• twitching and convulsions
ing. However, people can spread the chemical if it gets
on their skin, clothes, or hair.
• respiratory tract irritation and difficulty breathing
People can also spread the chemical through body
• eye and skin irritation
fluids. If someone else comes in contact with the
chemical in this way, they may be harmed. After peo-
• nausea and vomiting
ple exposed to chemicals take off their outer clothing
and wash themselves, most of the chemicals will be
• loss of consciousness
removed and the likelihood of them spreading will be
greatly reduced.
What to do if you have symptoms of chemical damage,
or you think you have been in contact with a chemical
(for 15 minutes after exposure):

• Remove the top layer of your clothing.

• If possible, put the clothes in a bag and close the

bag. Place this airtight bag in another bag and seal
with duct tape. Instructions for disposal or clean-
ing will be provided later.

98 99
 Evacuation from the area
affected by chemical
weapons

When evacuating from the area affected by chem-

ical weapons, wear clean, tight clothing that covers
all areas of the body as much as possible. If possible,
wear goggles, masks, hats, gloves, and a raincoat. If
you need to be in the shelter, prepare an emergency
supply of water, food, and essentials. Read more about
the preparation of your apartment for an emergency
here.

Areas affected by chemical weapons can remain dan-

gerous for a long time, from several hours to several
months. Do not return to the affected area without
the appropriate instructions of the Emergency Ser-
vices Department and other emergency services.

100 101
 How to help Telephones of rescue
and emergency services
the Ukrainian army
if you are in the war zone? 112 — Unique call number of all emergency
services. Call this number, and the dispatcher
will call the team of the required service.
The best help for a civilian in a combat zone is not
to interfere with the military’s professional per- 101 — Fire Service
formance.
102 — Police
Another way to help effectively is to train and
become part of the army or territorial defense 103 — Ambulance
forces.
104 — Emergency service of the gas network
Conditions for joining the
Armed Forces of Ukraine: 0 800 501 482 — Security Service of Ukraine
zsu.gov.ua hotline

Details on joining the Ter-

ritorial Defense Forces:
sprotyv.in.ua

If you do not plan to join

The Armed Forces of
Ukraine or territorial de-
fense, consider support-
ing volunteer organiza-
tions that help the army.

102 103