Professional Documents
Culture Documents
2. Considering a particular resource is valuable but not rare, which of the following can be
said true?
Answer - It is a source of temporary competitive advantage
3. Match the following according to the BCG matrix information in the image below
Fruit juice..sauce..jams & jelly..bread & pasta..pet question mark start cash cow
Answer - 1 - iii, 2 - ii, 3- iv, 4-i
4. Which of the following statements is true for a company looking to attain product
leadership status?
Answer -Must be quick to adapt to new innovations
6. Which of the following can result in increase in competitive rivalry within the industry?
Answer - The industry has very few companies
7. Name the Four Quadrants of the BCG Matrix and describe how to sort a company’s
portfolio into each of these quadrants - 6 MARKS
9. According to mckinseys three horizons of growth, the third horizon is the period of
transformation…
Answer - more than 5 years
10. Lets suppose everest food products pvt wants to increase the price of pav baji
masala….which would be the ideal region to split further?
Answer - west
12. Name the six PESTEL factors and briefly list the elements that fall under the category (6
marks)
Answer -
The PESTEL analysis is a framework used to analyze and assess the external
macro-environmental factors that can impact a business or organization. It stands for
Political, Economic, Social, Technological, Environmental, and Legal factors.
Below are the six PESTEL factors along with elements that fall under each factor:
Political Factors:
Government stability
Political ideology and policies
Tax policies
Trade tariffs and barriers
Regulatory environment
Government intervention in the economy
Economic Factors:
Demographic trends
Cultural norms and values
Social attitudes and lifestyles
Population demographics
Health consciousness
Education levels
Technological Factors:
Employment laws
Health and safety regulations
Consumer protection laws
Antitrust laws
Intellectual property laws
Data protection and privacy laws
13. Which of the following need not be considered when selecting a channel partner?
Answer - Pleasing personality
14. Which of the following is not considered while calculating customer lifetime value?
Answer - Total sales volume
15. Lets say there are 1000 retailers selling instant noodles in rajkot… SUBJECTIVE.
Answer -
etailers will be accessible to Yum noodles sales people in rajkot?
2. how many retailers will be covered by each sales person per week?
3. How many salesperson should be appointed by yum noodles in rajkot?
ChatGPT
ChatGPT
To calculate the answers to these questions, let's break down the problem step by step:
Given:
Let's calculate:
Each salesperson can reach 13 retailers per day, and they work for 6 days in their beat plan. So, the
number of retailers covered per week by each salesperson:
Retailers covered per week per salesperson = 13 retailers/day * 6 days/week
= 78 retailers/week
To cover 780 retailers (as calculated in question 1), we can divide the total number of retailers by the
number of retailers covered per week per salesperson:
Number of salespeople needed = Total number of retailers / Retailers covered per week per salesperson
= 780 retailers / 78 retailers/week
= 10 salespeople
Therefore, Yum Noodles should appoint 10 salespeople in Rajkot to effectively cover 78% of the retailers
with each salesperson reaching 13 retailers per day in their 6-day beat plan.
16. What are the three different types of distribution strategies that firms use based on their
product categories and distribution objectives?elaborate with help of examples
Answer - The three different types of distribution strategies that firms commonly use
based on their product categories and distribution objectives are:
1. *Intensive Distribution*: In this strategy, firms aim to make their products widely
available in as many outlets as possible within a given market area. This approach is
often used for products with high demand and low involvement, such as everyday
consumer goods. Examples include snacks like chips or soft drinks, which are found in
convenience stores, supermarkets, gas stations, and various retail outlets.
These distribution strategies allow firms to tailor their approach based on factors such as
product characteristics, target market segments, brand positioning, and overall business
objectives.
17. You need to increase sales territories for a new product whose sales is expected to
come from some concentrated regions in your product….
Answer - business potential
18. —- is the ratio of firms sales to the total category of sales from the outlets in which it is
present?
Answer - outlet share
21. Sam openly and vocally opposes change and encourages others to join him. He is an
Answer - active resister
22. Airbnb’s initiative to migrate to customer data from craigslist and offer rental
apartments…
Answer - Piggyback
23. For an e-commerce firm, consider the following data of three customers
TABLE
Which of the following is the correct order of frequency score for three customers given
in the table above.
Answer - customer 2>customer 1> customer 3
24. Suppose a cosmetic company is trying to understand the purchasing patterns of different
lipstick colours, which of the following objectives of market research is being explored?
Answer - understanding the customers
25. Explain the concept of data preparation and describe its three steps, along with its uses.
(6 marks) MARKET RESEARCH ELECTIVE
Answer - Data preparation, also known as data preprocessing or data cleaning, is a
crucial step in the data analysis process where raw data is transformed, cleaned, and
organized to make it suitable for further analysis. The goal of data preparation is to
ensure that the data is accurate, complete, consistent, and relevant for analysis.
1. *Data Cleaning*: This step involves identifying and correcting errors, inconsistencies,
and missing values in the dataset. Common tasks include removing duplicate records,
filling in missing values through imputation techniques, correcting typographical errors,
and handling outliers. Data cleaning ensures that the dataset is accurate and reliable for
analysis.
2. *Data Transformation*: In this step, the raw data is transformed into a format that is
suitable for analysis. This may involve converting categorical variables into numerical
representations, normalizing or scaling numerical variables to a consistent range, and
encoding text or categorical data into numerical formats using techniques like one-hot
encoding or label encoding. Data transformation helps standardize the data and make it
compatible with different analytical techniques.
3. *Data Integration*: Data integration involves combining data from multiple sources or
datasets into a single, unified dataset for analysis. This may require resolving
inconsistencies in data formats, merging datasets based on common identifiers or keys,
and handling data from different sources with varying structures. Data integration allows
analysts to analyze a comprehensive dataset that incorporates information from multiple
sources, providing a more holistic view of the underlying phenomena.
1. *Improved Data Quality*: Data preparation helps improve the quality of the dataset by
identifying and correcting errors, inconsistencies, and missing values, ensuring that the
resulting analysis is based on accurate and reliable data.
3. *Efficient Modeling*: Clean and well-prepared data is essential for building predictive
models and machine learning algorithms. Data preparation ensures that the data is in a
format suitable for modeling, reducing the risk of errors and improving the performance
of predictive models.
Overall, data preparation is a critical step in the data analysis process that lays the
foundation for accurate and insightful analysis, modeling, and decision-making.
26. What type of distribution is used by companies like amway and tupperware to distribute
their products to the customers
Answer - Direct to customer
27. Owing to the world of information symmetry, sales has evolved in the following area
Answer - nature of conversation
28. Introduction of amendment passed by the government to increase taxes for limited
companies is __ type of risk
Answer - Geo-political risk
29. If the likelihood of risk A is 8 and the impact of risk A is 8 , the risk score of A is?
Answer - 64
30. — type of team blocker burdens the team with personal problems
Answer - self confessor
Clarity: The vision should be clear and easy to understand, leaving no room for
ambiguity. It should articulate a compelling and inspiring future state that aligns with the
organization's values and goals.
Feasibility: The vision should be achievable within the constraints of the organization's
resources, capabilities, and external environment. It should not be overly ambitious or
unrealistic, but rather grounded in practicality and attainability.
Alignment: An implementable vision aligns with the organization's mission, values, and
strategic priorities. It should resonate with stakeholders at all levels and inspire collective
action towards a common purpose.
Adaptability: While the vision provides a long-term direction, it should also be adaptable
to changing circumstances and evolving needs. It should allow for flexibility and
innovation in how goals are pursued and achieved over time.
Leadership Support: Strong leadership support is crucial for implementing the vision.
Leaders should demonstrate commitment, provide resources and support, and actively
champion the vision throughout the organization.
By embodying these characteristics, an implementable vision serves as a guiding
beacon that motivates and aligns individuals and teams, driving them towards shared
goals and collective success.
33. If the likelihood of risk A is 5 and the impact of risk A is 8 , the risk score of A is?
Answer - 40
34. Linkedin initially starts its business in a city and once the network effects begans to
increase….way of overcoming the chicken and egg situation
Answer - Micro Markets
35. Rajiv is a leader who often uses facts and figures to influence people in the team, which
of the following influencing styles is he deploying as a leader?
Answer - Rationalisation
36. Suppose you are the manager of the 10 member team. You want to motivate your team
to ensure that they behave purposefully and find their job interesting. Which of the
following motivational techniques is not appropriate for you/
Answer - Sharing purpose
37. ___ is a key feature of change vision that is required to overcome action bias.
Answer - Inclusive and easy to understand
38. Sam a senior manager in PQ associates , wanted to bring change in the process of
setting and achieving targets..---stage of change curve
Answer - Acceptance
39. For a Firm in the business of delivering business online , the number of promoter,
passive and detractor customers are given in the table below. Compute the NPS score of
the firm
Promoter - 300
Passive customers - 300
Detractor customers - 300
To calculate the Net Promoter Score (NPS), you need to subtract the percentage of
detractors from the percentage of promoters.
40. Suppose you are the manager of a 10 member team. You want to motivate your team to
ensure that they behaved purposefully and find their job interesting. Which of the
following motivational technique is most appropriate for you?
Answer - appreciating people
Clarity: The vision should be clear and easy to understand, leaving no room for
ambiguity. It should articulate a compelling and inspiring future state that aligns with the
organization's values and goals.
Feasibility: The vision should be achievable within the constraints of the organization's
resources, capabilities, and external environment. It should not be overly ambitious or
unrealistic, but rather grounded in practicality and attainability.
Alignment: An implementable vision aligns with the organization's mission, values, and
strategic priorities. It should resonate with stakeholders at all levels and inspire collective
action towards a common purpose.
Adaptability: While the vision provides a long-term direction, it should also be adaptable
to changing circumstances and evolving needs. It should allow for flexibility and
innovation in how goals are pursued and achieved over time.
Leadership Support: Strong leadership support is crucial for implementing the vision.
Leaders should demonstrate commitment, provide resources and support, and actively
champion the vision throughout the organization.
42. Owing to the world of information symmetry, sales has evolved in the area:
Answer- Nature of conversation
43. When a leader is open to new ideas, experimentation and risks inorder to enhance
his/her decision making, which of the following levers of personal decision making does
he/she enhance in the process?
Answer - creativity
45. ___ type of team blocker burdens the team with personal problems?
Answer - self-confessor
46. When a leader focuses on the bigger picture and creates for the rest of his/her team
members, which of the following leadership style that he/she follows?
Answer - transformational leadership style
47. Which of these are not considered as the core tasks of organisational leaders?
Answer- censoring
48. What is the difference between aggravating and mitigating factors of risk? Explain with
examples (6 mark)
Aggravating factors and mitigating factors are terms commonly used in risk management to describe
different aspects of risks and their potential impact. Here's how they differ:
● Aggravating Factors:
● Aggravating factors are conditions or circumstances that increase the severity or
likelihood of a risk occurring, as well as its potential negative impact. These factors exacerbate
the risk and make it more challenging to manage or mitigate. They can amplify the consequences
of a risk event and make it more damaging to the organization or project.
Example:
● In a construction project, poor weather conditions such as heavy rainfall or strong
winds could be aggravating factors. These weather conditions increase the risk of delays,
damage to materials, and safety hazards for workers. As a result, they worsen the overall risk
profile of the project and make it more difficult to complete on time and within budget.
● Mitigating Factors:
● Mitigating factors, on the other hand, are conditions or actions that reduce the
severity or likelihood of a risk occurring, as well as its potential negative impact. These factors
help to minimize or manage the risk effectively, thereby reducing its overall threat to the
organization or project. Mitigating factors can include preventive measures, contingency plans, or
risk mitigation strategies.
Example:
● In the context of cybersecurity, implementing robust security protocols and
encryption measures can be mitigating factors. These measures help to protect sensitive data
and systems from cyber threats such as hacking or malware attacks. By implementing strong
security measures, organizations can reduce the likelihood of a cybersecurity breach and mitigate
the potential damage to their reputation, finances, and operations.
In summary, aggravating factors worsen the impact or likelihood of a risk event, while mitigating factors
help to reduce or manage the risk effectively. Understanding both types of factors is crucial for developing
comprehensive risk management strategies and ensuring the resilience of organizations and projects in
the face of potential threats.
50. Lisa is employed by a bank. Recently the bank has decided to change its operational system. List
and explain 4 features of ideal communication strategy that lisa should follow while dealing with
the stakeholders affected by this change
ANSWER -
When dealing with stakeholders affected by a change in operational systems, Lisa should follow an ideal
communication strategy that incorporates the following features:
By incorporating these features into her communication strategy, Lisa can effectively engage and support
stakeholders throughout the change process, facilitating a smoother transition to the new operational
system.
52. What are the 3 strategies to launch a digital platform? Name and explain each of them (6
mark)
53. Rajiv is a leader who often uses facts and figures to influence people in the team. Which
of the following influencing styles is he deploying as a leader?
Answer - rationalization
55. Suppose an organisation hires a consultant to assist with its ERM process
60. What are the advantages and disadvantages of COSO framework (6 marks)
Answer -
Advantages:
Disadvantages:
Despite these potential disadvantages, the COSO framework offers significant benefits for organizations
seeking to enhance their internal control and enterprise risk management practices, improve decision
making, and achieve their objectives effectively and efficiently.
62. While making decision using bounded rational model, Raj chooses to find a solution that
is only good enough….
Answer - Raj is a satisfier
63. You can boost your career and experience high business growth with the help of a
__network
Answer - strategic
65. There here are certain individuals who block the teams progress through their actions, thoughts
or behaivours. They are called team blockers. Mention any 6 types with a brief description of
each.
● Aggressor:
● Aggressors tend to assert their opinions forcefully and may resort to hostile or
confrontational behavior towards other team members. They often dominate discussions,
intimidate others, and may resort to verbal or non-verbal aggression to push their agenda,
hindering collaboration and stifling open communication within the team.
● Self-Confessor:
● Self-confessors often use team meetings or interactions as an opportunity to
share personal issues, challenges, or unrelated information. While their intentions may be
genuine, their tendency to focus on personal matters can distract the team from the task at hand,
disrupt workflow, and impede progress towards team goals.
● Fun Seeker:
● Fun seekers prioritize socializing and engaging in non-work-related activities
during team meetings or work sessions. While building team rapport and camaraderie is
important, excessive focus on fun or socializing can detract from productivity, derail discussions,
and undermine the team's ability to achieve its objectives effectively.
● Manipulator:
● Manipulators use deceptive or manipulative tactics to influence team dynamics,
decisions, or outcomes for their own benefit. They may employ tactics such as misinformation,
guilt-tripping, or playing on emotions to sway opinions or gain advantage within the team,
ultimately undermining trust and cohesion.
● Agreeer:
● Agreeers tend to avoid conflict or confrontation by readily agreeing with others,
even if they may hold differing opinions or concerns. While their intentions may be to maintain
harmony within the team, their reluctance to express dissenting views or challenge assumptions
can lead to groupthink, poor decision-making, and missed opportunities for innovation or
improvement.
● Bouncer:
● Bouncers act as gatekeepers or barriers to information, resources, or
opportunities within the team. They may hoard knowledge, withhold critical information, or restrict
access to resources in order to maintain control or exert power over others. Their behavior can
create silos, foster mistrust, and impede collaboration and knowledge-sharing within the team.
Identifying and addressing these types of team blockers is essential for fostering a positive and productive
team environment, promoting open communication, and overcoming obstacles to achieving team goals
effectively
66. what are the advanteages and disadvantages of ISO 31000 framework
Advantages:
Disadvantages:
Overall, while ISO 31000 offers numerous benefits for organizations seeking to improve their risk
management practices, it also poses certain challenges that need to be carefully considered and
addressed during implementation.