CUSTOMER SATISFACTION SURVEY TOOL ON CID SERVICES

___________________________________ is committed to ensure that its services

bring delight to its customers. That is why we appreciate if you could spare time to fill
out this survey on how you assess our services rendered to stakeholders. Rest
assured that your responses is treated with utmost confidentiality and shall serve as
bases for continual improvement of our services.
Using the scale below, please rate your level of satisfaction on the following
areas:
4 – Very Satisfied
3 – Satisfied
2 – Dissatisfied
1 - Very Dissatisfied

PURPOSE OF VISIT:
□ Monitoring □ Instructional □ Technical □ Others (Please Specify)
Supervision Assistance

Focus:____________________________________________________________________________

1. How satisfied are you with the following aspects of our services?
Indicators Rating
1. Responsiveness of School Head to your Instructional Needs
2.Usefulness of information/assistance provided
3. Overall quality of the services provided
4.Improvement and knowledge, skills and performance as an
effect of the services provided

5.Organizational Impact of the services provided

2. What additional assistance do you think would help your organization right
now?

3. Any other comments or suggestions