11/20/23, 10:18 AM Document 2415896.

1
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Error "Concurrent Manager encountered an error while running Oracle*Report for your
concurrent request" (Doc ID 2415896.1)

In this Document

Symptoms
Changes
Cause
Solution

APPLIES TO:

Oracle E-Business Suite Technology Stack - Version 12.2 and later

Information in this document applies to any platform.

SYMPTOMS

Sometimes it is seen that after running cut over or due to some upgrade librw.so file gets corrupt/missed which results any
reports based to fail with below error

Program exited with status 1

Concurrent Manager encountered an error while running Oracle*Report for your concurrent request .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the Oracle E-Business Suite (EBS) application and select System Administrator responsibility
2. Run the "Active Users" concurrent program (Or any Oracle Report program)

CHANGES

No known changes.

CAUSE

The issue is caused because the file librw.so is missing which is used by the rwrun executable.

If you execute the following command, it will show either librw.so is missing or pointing to other location than the other files.

$ ldd $ORACLE_HOME/bin/rwrun

SOLUTION

To implement the solution, please do the following:

1- Copy the missing library from another location.

cp $ORACLE_HOME/<lib32 or lib>/librw.so (FS1) $ORACLE_HOME/<lib32 or lib> (FS2)

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Note: FS1 refers to the filesystem from where the missing file will be copied over to FS2 that is the filesystem where the
file has been found missing.

2. Retest the issue

3. If issue persists, run the below commands and retest the issue again:

$ cd $ORACLE_HOME/reports/lib32
$ make -f ins_reports.mk install

4. Retest the issue

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