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Vishweshwar Education Society’s

Indira Institute of Business Management, Sanpada, Navi Mumbai

Vishweshwar Education Society’s

Indira Institute of Business Management

PROJECT REPORT
ON

“A STUDY ON FINANCIAL STATEMENT ANALYSIS


OF PAYTM”
SUBMITTED TO

INDIRA INSTITUTE OF BUSINESS MANAGEMENT, NAVI


MUMBAI

BY

SAKSHI ANIL BAJAJ

Roll No. 2022043

Batch No 2022-24

IN PARTIAL FULFILLMENT OF

MASTER OF MANAGEMENT STUDIES (MMS),


UNIVERSITY OF MUMBAI

MONTH, 2023
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

DECLARATION

I, Ms. Sakshi Anil Bajaj hereby declare that this project report is the record of authentic work
carried out by me during the period from 08 May 2023 to 10 July 2023 and has not been submitted to
any other University or Institute for the award of any degree / diploma etc.

Signature

Sakshi Bajaj

Date:
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

CERTIFICATE FROM THE COMPANY/ORGANISATION


Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

CERTIFICATE

This is to certify that the project entitled ‘A STUDY ON FINANCIAL STATEMENT


ANALYSIS OF PAYTM’ submitted by Ms. Sakshi Anil Bajaj of Indira Institute of
Business Management in partial fulfillment for the award of Master of Management Studies
of Mumbai University is her original work and does not form any part of the projects
undertaken previously.

This project report is the record of authentic work carried out by her during the period
from 08 May 2023 to 10 July 2023.

She has worked under my guidance.

Prof. Febin Verghese Dr. Susen Varghese

(Signature of Faculty Guide) (Signature of the


Director)

Place: Navi Mumbai

Date:
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

ACKNOWLEDGEMENT

The project is a golden opportunity for me for learning and self- development. I feel very
lucky and blessed to have talented and wonderful people who lead me through in the
completion of this project.

I express my deepest thanks to the Director of Indira Institute of Business Management, Dr.
Susen Varghese.

My special thanks to my mentor Prof. Dinar Thavi for his valuable time and guidance. He
took time from busy schedule and guiding me to carry out my summer internship project at
My Sharekhan Ltd.

A humble thanks to all other faculties for helping me whenever I need. I also feel delighted to
express my thanks to library in charge Mr. Vikas Gore and non-teaching staffs who helped
me to complete my project on time.

I express my sincere gratitude to My Sharekhan Ltd. for giving me this opportunity. My


special thanks to Mr. Praful Sharma, (Kalyan, Mumbai) for his guidance and support. I am
thankful to the entire staff of My Sharekhan Ltd. for aiding me to complete the internship
successfully.

My gratitude to my friends and family for motivating and encouraging me through the
journey. I express my heartfelt acknowledgement for the guidance and support from them.
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

Executive summary

This research, titled "A Study on Financial Statement Analysis of Paytm," aims to thoroughly
assess Paytm's financial health and performance by a thorough examination of its financial
statements. This study intends to provide significant insights for stakeholders, investors, and
decision-makers by combining quantitative and qualitative measures. The methodology
includes a comprehensive examination of key financial ratios, liquidity, profitability,
efficiency, and solvency criteria. Furthermore, qualitative aspects such as industry trends,
regulatory dynamics, and competitive positioning will be considered, offering a
comprehensive view of Paytm's financial condition. The examination spans three to five
years, allowing for a longitudinal assessment of Paytm's financial history.

The study's findings will offer insight on the company's operational efficiency, competitive
standing in the fintech sector, and potential areas for improvement. The project finishes with
a summary of significant insights, providing stakeholders with a valuable reference for
informed decision-making in the financial technology industry's dynamic landscape.

The process entails a thorough examination of quantitative measures such as important


financial ratios, liquidity, profitability, efficiency, and solvency, as well as qualitative aspects
such as industry trends, regulatory dynamics, and competitive positioning. The study's time
period is three to five years, ensuring a complete grasp of Paytm's financial trajectory over
time. This report tries to provide a thorough assessment of Paytm's position within the
dynamic fintech sector by looking into both operational efficiency and strategic positioning.
The findings are expected to provide useful information for decision-making and strategic
planning, allowing for a more in-depth understanding of the company's financial health and
future prospects. This project is an essential resource for stakeholders navigating the
changing landscape of the financial technology industry.
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

Table of Contents

Sr. Title Page No.


1no. INTRODUCTION 1- 10
1.1 Relevance of the Project 1
1.2 Introduction of the Topic 2- 3
A) Economic Analysis 4
C) Market Analysis 5
D) Industry Analysis 6- 8
F) Financial Analysis 8
1.3 Objectives of the study 8
1.4 Scope of the study 9
1.5 Rationale Of the Study 9
1.4 Limitations of the Study 10

2 PROFILE OF THE COMPANY 11- 17


2.1 History and general information 11- 12
2.2 Company Profile 13- 15
2.3 Competitors 15
2.4 Swot Analysis and BCG Analysis 16- 17

3 REVIEW OF LITERATURE 18- 24

PROCESS AND WORKFLOW


4 25- 43
STUDY AND ANALYSIS
4.1 Research Methodology 25
4.2 Types of data 25
Data Interpretation
A) Cash Flow Analysis
4.3 B) Balance Sheet Analysis 26- 43
C) Profit and Loss Analysis
D) Ratio Analysis

5 FINDINGS 44- 46

6 CONCLUSION 47- 48
RECOMMENDATIONS
7 RECOMMENDATION 49- 50
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BIBLIOGRAPHY 51
Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

CHAPTER 1
INTRODUCTION

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1.1 Relevance of the project


The relevance of a project on financial planning and investments in share market
in India, as a part of the MMS (Master of Management Studies) curriculum at the
University of Mumbai, holds significant importance for several reasons.
 Practical Application of Knowledge
 Understanding Personal Finance
 Risk Management and Portfolio Diversification
 Knowledge of Regulatory Framework

1.2 Introduction of the topic


Analyzing financial statements is essential to assessing a company's performance and
financial health. It entails looking over the financial accounts of the business, which normally
consist of the cash flow, income, and balance sheets. Understanding a company's financial
health, profitability, and capacity to produce cash flows is the main objective of financial
statement analysis. A number of stakeholders, including creditors, investors, management,
and other interested parties, will find this information to be quite helpful.

A. An overview of the main elements of financial statement analysis

1. Components Financial Statement

 Balance Sheet: The balance sheet, also known as the statement of financial position,
gives an overview of the assets, liabilities, and shareholders' equity of a business at a
given moment in time. It adheres to the basic equation: Liabilities + Shareholders' Equity
= Assets
 Income Statement (Profit and Loss Statement): An organization's income, costs, and
net income for a certain time period are shown in the income statement (also known as
the profit and loss statement). It demonstrates how successfully the business is turning a
profit.
 Cash Flow Statement: The cash inflows and outflows from financing, investing, and
operating operations are displayed in this statement. It aids in evaluating a business's
capacity to produce and handle cash.

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2. Financial Ratios

Financial statement analysis often involves the calculation and interpretation of


various financial ratios. Some common ratios include:

 Liquidity ratios, such as the quick and current ratios,


 Ratios of profitability (such as return on equity and net profit margin)
 Efficiency Ratios (such as turnover in inventory and accounts receivable)
 Ratios of leverage (such as the debt-to-equity and interest coverage ratios)
3. Trend Analysis

Finding patterns in a company's financial performance can be accomplished by


looking at financial statements across a number of periods. This might show whether a
business is doing better or getting worse over time.

4. Comparative Analysis

A company's relative performance and position in the market can be gained by


comparing its financials to those of its rivals or industry benchmarks.

5. Risk assessment

A company's future financial performance may be impacted by a number of risks,


including credit, operational, market, and liquidity issues. These risks can be found with the
aid of financial statement analysis.

6. Valuation

Determining a company's inherent value and choosing which investments to make


require a thorough understanding of its financial statements.

7. Regulatory Compliance:

Generally Accepted Accounting Principles (GAAP) and International Financial


Reporting rules (IFRS) are two examples of pertinent accounting rules and regulations that
must be complied with by a company's financial statements.

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Analysis of financial statements is a flexible technique that may be applied to a number of


tasks, such as risk management, credit evaluation, investment analysis, and strategic decision-
making. To obtain a complete picture of a company's financial situation and future prospects,
it is important to take into account both quantitative and qualitative aspects.

B. ECONOMIC ANALYSIS

Paytm has had significant economic influence in India. It has aided the expansion of the
digital payments industry, resulting in a more efficient and transparent financial system.
Paytm has also contributed to lower transaction costs for both businesses and consumers.
This has simplified business operations and facilitated customer transactions.

Furthermore, Paytm has created jobs and aided India's economic growth. The company
directly employs over 20,000 people and indirectly supports millions of jobs through its
merchant and partner ecosystem. Paytm adds to the government's tax revenue as well.

• Digital payments growth: Paytm helped in the expansion of digital payments in India.
Only 10% of Indians made digital payments in 2010. Over 80% of Indians now make digital
payments. Paytm has played a significant part in this transformation.

• Cost reduction: Paytm helped in lowering transaction costs for both businesses and
consumers. Paytm, for example, provides merchants with a free payment gateway. This has
enabled corporations to cut costs while increasing earnings.

• Job creation: Paytm has produced jobs and aided India's economic growth. The company
directly employs over 20,000 people and indirectly supports millions of jobs through its
merchant and partner ecosystem. Paytm adds to the government's tax revenue as well.

In addition to these direct economic benefits, Paytm has a variety of indirect economic
impacts. Paytm, for example, has helped to increase financial inclusion, which has resulted in
more people having access to financial services.

Overall, Paytm has had a good economic impact in India. It has contributed to the promotion
of cashless transactions, financial inclusion, economic growth, and job creation.

However, Paytm is still a young startup. It is facing increased competition from other digital
payment companies such as Google Pay and PhonePe. Paytm is also encountering regulatory

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problems. For example, the Reserve Bank of India has placed limits on Paytm Payments
Bank.

C. MARKET ANALYSIS

Overview

Paytm is India's top digital payment and financial services company. It provides a
variety of services like as mobile payments, e-commerce, trip bookings, and financial
services. With over 350 million customers, Paytm is one of India's leading mobile payment
platforms. The company has a significant presence in Tier 2 and Tier 3 cities, where it is
gaining traction among the unbanked and underbanked people.

Market Position

Paytm is a market leader in the Indian digital payments business. Other players such
as PhonePe, Google Pay, and Amazon Pay are growing their competition. Paytm, on the other
hand, has a strong brand and a vast user base, giving it a competitive advantage.

Market Opportunity

The Indian digital payments market is rapidly expanding. According to a PwC


analysis, the market would be worth $1 trillion by 2025. Factors such as increasing
smartphone penetration, rising internet usage, and government attempts to promote digital
payments are driving this growth.

Key Challenges

Paytm faces several challenges, including:

 Other players' intense competition


 Customer acquisition costs are high.
 Uncertainty in the regulatory environment
 Its product offers must be expanded.
 Prospects for the Future

Despite these obstacles, Paytm is ideally positioned to thrive in the Indian digital
payments sector. The company has a strong brand, a significant user base, and a diverse

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product and service offering. Paytm is also significantly investing in emerging technologies
such as artificial intelligence and blockchain.

Market Analysis

D. INDUSTRY ANALYSIS

The FinTech Market size is estimated to reach $851 billion by 2030, growing at
a CAGR of 18.5% during the forecast period 2023-2030. Fintech is the usage of new
technological breakthroughs such as artificial intelligence, application programming
interfaces and blockchain for financial goods and services improvement and automation.
With a rise in the number of collaborations between financial institutions and national
regulators, insurance companies and banks are rapidly embracing cutting-edge technology
use in everyday operations rather than using outdated operating systems, thus leading to
the FinTech market opportunities. Besides, rising customer demand for more user-
friendly channels for performing financial transactions such as at e-commerce
sites and mobile banking apps is expected to drive the Global FinTech Market. In 2022,
as per World Bank, over 57% of people in developed nations pay their bills from a regular
account through digital payments via phone, card or the internet. This represents the
FinTech Industry Outlook.

Industry Analysis

Company/ Founding CEO Employees Funding Revenue Twitter Employee


Parameter Date Rating followers Rating

Paytm 2010 84 10524 $4B $494.5M 1.1M 3.5

Mobikwik 2009 78 583 $238.5M $238.5M 155.9 K 3.9

Phonepe 2015 69 3880 $1.4B $1.4B 124.6 k 3.9

Freecharge 2010 77 625 $211.6M $211.6M 136.6 K 4

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Oxigen 2004 47 239 $42.5M $42.5M 888 3

Instamojo 2012 70 130 $11M $11M 6.2 k 3.8

Zeta 2013 86 350 $100M $100M 3188 4

Ccavenue 2001 82 70 $8.9M $8.9M 281 4

Paytm Analysis: Paytm, founded in 2010, has a strong CEO rating and a substantial number
of employees. The company has secured significant funding and generated considerable
revenue. The Twitter following indicates a broad audience reach.

Mobikwik Analysis: Mobikwik, founded in 2009, has a good CEO rating and a relatively
smaller number of employees compared to Paytm. The funding and revenue figures are
notable, and the company has a substantial Twitter following. The high employee rating
suggests a positive work environment.

Phonepe Analysis: Phonepe, established in 2015, has a large number of employees and has
secured significant funding and revenue. The Twitter following is substantial, and the
employee rating suggests a positive workplace environment.

Freecharge Analysis: Freecharge, founded in 2010, has a high CEO rating and a moderate
number of employees. The funding and revenue figures are notable, and the company has a
substantial Twitter following. The high employee rating indicates a positive work culture.

Oxigen Analysis: Oxigen, founded in 2004, has a lower CEO rating and a smaller employee
base. The funding and revenue figures are comparatively lower, and the Twitter following is
modest.

Instamojo Analysis: Instamojo, established in 2012, has a moderate CEO rating and a
relatively small employee base. The funding and revenue figures are lower, and the Twitter
following is modest. The employee rating indicates a positive work environment.

Zeta Analysis: Zeta, founded in 2013, has a high CEO rating and a moderate employee base.
The funding and revenue figures are significant, and the company has a substantial Twitter
following. The high employee rating suggests a positive work culture.

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Ccavenue Analysis: Ccavenue, established in 2001, has a high CEO rating and a small
employee base. The funding and revenue figures are lower compared to some other
companies, and the Twitter following is modest. The high employee rating suggests a
positive work environment.

Source

Market Share

PhonePe and Google Pay had the highest UPI app market share of about 43 percent as of first
half of financial year 2022. This was followed by Paytm with app market share of 8 percent.

E. FINANCIAL ANALYSIS

Stock Market Price:

• 839.00 INR as on September 21, 2023

Traded as

• NSE: PAYTM

• BSE: 543396

ISIN Number:

• INE982J01020

1.3 Objectives of the study:

 To analyse the financial performance of Paytm

 To benchmark Paytm's financial performance against its peers

 To evaluate Paytm's business plan and its potential for expansion

 To assess the investment potential of Paytm

 To develop a financial model for Paytm

 To Understand the overall growth of the company

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1.4 Scope of the Study

This study analyzes Paytm's financial performance over the past 3-5 years, using key
financial ratios such as profitability, liquidity, and leverage ratios. This is a good starting
point for any financial statement analysis. It will give you a good understanding of Paytm's
overall financial health and how it has performed over time.

Compare Paytm's financial performance to its peers in the fintech industry. This helps to
identify Paytm's strengths and weaknesses relative to its competitors.

1.5 Rationale/contribution of the study


The purpose of a financial analysis statement is to evaluate a company's or
organization's financial health and performance. Financial analysis assists stakeholders
such as investors, lenders, managers, and analysts in making educated decisions
regarding the company's financial prospects and ability to create profits, manage
resources, and meet financial obligations. Here are some main reasons for performing
financial analysis.
1. Financial analysis aids in assessing the company's historical and current
performance. It enables stakeholders to assess how well the company has used its
resources and generated revenues.
2. Financial analysis is used by investors to analyse whether a firm is a good
investment. They examine financial statements to determine the potential return on
investment and the risks involved.
3. Lending and Credit Decisions Lenders and creditors evaluate a company's
creditworthiness and ability to repay loans by analysing financial statements. This
information is used to establish loan conditions and interest rates.
4. Strategic Planning Financial analysis is used by management to make strategic
decisions. It reveals which sections of the business are operating well and which
require improvement.
5. Financial analysis aids in the identification of financial hazards such as liquidity
risk (the ability to meet short-term obligations) and solvency risk (the ability to
satisfy long-term obligations). It can also highlight operational and market
vulnerabilities.

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6. Companies might compare their financial performance to that of their industry


counterparts or competitors. This enables them to identify areas where they shine
and areas where they need to improve.
1.6 Limitations of the study:

Data restrictions include the possibility that the researcher does not have access to all the data
or that the data is erroneous or lacking.

 Subjectivity

Some of the analysis will involve subjective judgment, such as the selection of key ratios and
the interpretation of results. This can lead to different conclusions being drawn, even when
using the same data.

 Unforeseen events

It's possible that the study was unable to foresee events that turned out to be significant and
could affect Paytm's business model and financial performance. Events of this type include
shifts in regulations, technological disruptions, and economic downturns.

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CHAPTER 2
PROFILE OF THE ORGANISATION

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PROFILE OF THE ORGANISATION

Comprehensive overview:
Sharekhan, which was started in 2000 and was acquired by BNP Paribas in 2016, is a
major participant in India's retail brokerage business. Sharekhan has positioned itself as
a holistic solution for investors and traders, offering a varied variety of financial
services such as equity, derivatives, commodities, mutual funds, and more. The
company offers a variety of trading platforms, including the well-known Sharekhan
TradeTiger, which is noted for its extensive features and swift order execution.
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Sharekhan provides stock recommendations, market information, and educational tools


to clients as part of its dedication to research and education. The customer service
network of the brokerage, both online and through its branch offices, responds to user
inquiries and problems. Users should be aware of fees and charges, including as
brokerage fees and demat account charges, as they would with any brokerage.
Sharekhan adheres to the SEBI regulatory framework, prioritizing technological and
security measures to create a safe trading environment. In a crowded market,
Sharekhan's market positioning and client happiness are critical to its standing among
investors and traders.
My Summer Internship Experience: - From 08 May 2023 to 10 July 2023
Location: - Shop no 103, First Floor, Siddhivinayak Sankul CSL, Near Oak Baugh,
Opposite Zujzaro Market,Station Road, Kalyan (W) 421301. Thane Dist, MH, IN

2.1 Company Profile:


 Name of the company- Sharekhan pvt. Ltd.
 Owner- Shripal Morakhia
 Established in year- 02 Jun, 2000
 Industry- Retail brokerage full-service brokerage firm
 Activity- Sharekhan is a full-service broker offering trading and investment services in
equity, derivatives, commodities, currency and mutual funds etc.
 Branches- 240 Sharekhan Branches Across India
 Total no. of employees- 1,001 to 5,000 employees in India
 Turnover- Rs. 25,737 crores (2021)
Mission and Vision of the company:
 Mission- The company plans to invest around €70 million. Sharekhan also aims to launch
a new website, mobile apps, hire more people, and upgrade its trading platform
 Vision- “We believe in mobile commerce. Our goal is to become the most preferred
platform for digital savers and investors”

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Products offer by sharekhan:

Source:
Hierarchy in sharekhan

Sales Side Dealing Side


 Trainees  Junior Dealer

 Super Trainees  Dealer

 Sales Executive  Relationship Manager

 Senior Sales Executive  Senior relationship manager

 Business Development  Equity advisor


Executive
 Assistant Sales Manger  Assistant branch manager

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 Deputy Manager  Branch manager

 Territory Manager  Cluster head

 Area sales manager/ cluster


 Directors
manager

 Regional sales manager  CEO

 Regional Head  Regional Head

 Vice president  Vice president

2.3 Competitors

1. Zerodha
2. Upstox
3. ICICI Direct
4. HDFC Securities
5. Kotak Securities
6. Axis Direct
7. Angel Broking
8. Motilal Oswal
9. Edelweiss
10. SBI Securities

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2.4 SWOT ANALYSIS

STRENGTH Weakness
1. An extensive selection of cutting-edge 1. Exclusive penetration in urban settings.
financial products
2. Thorough investigation of every industry
sector
3. Robust IT foundation
4. Possess one of the biggest nationwide
branch networks
5. Presence throughout India, with more
than 1,500 locations catering to 950,000
clients in 450 cities.

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Opportunities Threats
1. Expanding rural economy 1. Government and RBI's strict economic measures
2. Earning Youth in Cities 2. International finance companies joining the
3. Spreading knowledge about the Indian market
advantages of investing to a wider audience.

BCG Analysis:

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STAR Question Mark

Sharekhan's core online brokerage services, Newer or innovative services or products


especially in the rapidly growing Indian introduced by Sharekhan, which have the
financial market, could be considered as stars. potential for high growth but currently have a
These services may have a high market share smaller market share, could be categorized as
and operate in a high-growth market. question marks. These could include newer
investment products or platforms.

Cash Cows: Dogs:

Established and mature services that continue to Services or products with low market share and
generate a stable income for Sharekhan, such as low growth potential may be considered as dogs.
traditional brokerage services, might be In the context of Sharekhan, this could represent
considered as cash cows. These services may certain legacy services or markets with limited
have a high market share in a stable or low- growth potential.
growth market.

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CHAPTER 3

REVIEW OF LITERATURE

3.3 Review of research on the selected topic

1. Dr. D. S. Borkar and Avinash Galande (2022) highlight that Payment banks like
Paytm and Airtel have gained popularity in India within a few years. They have been
successful in providing banking services to lower-income groups and small
businesses. Paytm has enabled smaller businesses to use UPI and QR codes for
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smoother payment operations. Payment banks play a vital role in the digitalization of
India and the move towards a cashless economy.

OBJECTIVES OF THE STUDY:


 To understand Payment Banks working in India
 To study utility of Payments banks under financial inclusion in India
 To understand difference of payment banks and traditional banks in India

FINDINGS
 In India, payment banks have become quite popular, mainly serving small
enterprises and lower-class consumers.
 Payment banks have become crucial players in the financial inclusion sector
by offering remittances, savings accounts, and mobile payments—basic
banking services—to people and companies that weren't part of the official
banking system before.
 Deposit caps, lending limitations, and regulatory requirements are just a few
ways that payment banks vary from traditional banks. These restrictions are
intended to reduce credit risk and guarantee payment banks' stability.

2. ABA Banking Journal (2018) highlights that Fintech should not be seen as
competition by the existing players in the financial services sector. Rather, banks
should implement fintech as part of their strategic vision. The cited literature
underlines the fact that Paytm offered a diverse range of products. The banking sector
thrives on the High Volume-Low Margin business model and Paytm's entry into the
banking sector in 2015 has been crucial in its success.

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OBJECTIVES OF THE STUDY:


 To investigate whether fintech can enhance traditional banking services rather
than replace them.
 To look into how fintech solutions might be strategically incorporated into the
operations of already-existing banks.
 To examine how Paytm's wide range of product offerings have affected its
performance in the Indian banking industry.
 To evaluate the impact of Paytm's implementation of the high volume/low
margin business model on the banking sector.

FINDINGS
 Rather than directly endangering traditional banking institutions, fintech
presents significant opportunities for cooperation and synergy with them.
 By utilizing fintech innovations, banks can improve their customer experience,
efficiency, and reach while fortifying their competitive stance.
 One of the main drivers of Paytm's expansion and user acquisition has been its
wide range of products, which includes wealth management, insurance, mobile
banking, and payments.
 Paytm's success can be linked to its successful application of the high
volume/low margin business model, which is essential for profitability in the
banking industry.

3. Samudre and Gramopadhye (2018) found that the frequent users of Paytm are
below the age of 35 years. People use Paytm mainly to recharge mobile numbers and
mostly their transactions are between Rs. 101 to Rs. 1000.

OBJECTIVES OF THE STUDY:


 To analyze the usage patterns of Paytm users, particularly in terms of age
demographics and transaction amounts.
 To identify the primary purposes for which users utilize Paytm.

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FINDINGS
 Paytm is predominantly used by individuals under the age of 35, indicating a
strong preference for digital payment solutions among the younger generation.
 Mobile number recharges are the most common transaction type on Paytm,
suggesting its widespread adoption in mobile payment services.
 The majority of transactions on Paytm fall within the range of Rs. 101 to Rs.
1000, indicating its suitability for everyday transactions and small-value
payments.

4. Nair (2018) collected data from 201 respondents and employed factor analysis to
analyse the data. The author discovered that sustainability and transaction-
oriented are the main motives to use mobile payments.

OBJECTIVES OF THE STUDY:


 To identify the key motives driving mobile payment adoption
 To understand investigate the relative importance of different motives in
influencing mobile payment usage

FINDINGS

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 Sustainability motives, encompassing environmental concerns and


convenience, emerged as a significant factor influencing mobile payment
adoption.
 Transaction-oriented motives, such as ease of use, security, and cost savings,
also played a crucial role in driving mobile payment usage.
 The study highlighted the interplay between sustainability and transaction-
oriented motives, suggesting that users are increasingly seeking payment
solutions that align with their values while offering practical benefits.

5. FE Bureau (2017) states that according to the RBI, Demonetization has increased the
growth of Paytm & Mobikwik which is known as the Digital payment companies.

OBJECTIVES OF THE STUDY:


 To assess the impact of demonetization on the growth of digital payment
companies, particularly Paytm and Mobikwik.
 To analyze the factors that contributed to the surge in usage of digital payment
platforms following demonetization.
 To evaluate the long-term implications of demonetization on the adoption of
digital payments in India.

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FINDINGS
 Demonetization acted as a catalyst for the growth of digital payment
companies, significantly boosting the adoption of Paytm and Mobikwik.
 The acute shortage of cash and the inconvenience of standing in long queues
at banks and ATMs drove people to explore alternative payment methods,
leading to a surge in the usage of digital wallets.
 The demonetization initiative accelerated the shift towards a cashless
economy, paving the way for a more digital and inclusive financial landscape
in India.

6. Prof Trilok Nath Shukla (June 2016) presented his findings on the present and
future of mobile wallets. The paper covered the types of mobile wallets available, how
they work, and their respective advantages and disadvantages. Prof Shukla's analysis
also included the perspectives of consumers and retailers regarding mobile wallets. He
concluded that mobile wallets have the potential to be a useful tool for engaging
customers, especially for marketers and digital businesses. Regardless of the current
market status of mobile wallets, Prof Shukla recommends that marketers should seize
the emerging opportunities in this area.

OBJECTIVES OF THE STUDY:

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 To examine the various types of mobile wallets available and their operational
mechanisms.
 To assess the advantages and disadvantages of different mobile wallet
solutions.
 To gather insights from consumers and retailers regarding their perceptions
and experiences with mobile wallets.

FINDINGS
 Mobile wallets offer a convenient and secure way to conduct transactions,
making them appealing to both consumers and retailers.
 The proliferation of smartphones and the growing preference for digital
payments have created a favorable environment for mobile wallet adoption.
 Consumers appreciate the ease of use, security, and loyalty programs
associated with mobile wallets.

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CHAPTER 4
PROCESS /WORKFLOW STUDY & ANALYSIS

4.1 RESEARH METHODOLOGY

Research methodology is a way of explaining how a researcher intends to carry out their
research. It's a logical, systematic plan to resolve a research problem. A methodology details
a researcher's approach to the research to ensure reliable, valid results that address their aims
and objectives. It encompasses what data they're going to collect and where from, as well as
how it's being collected and analyzed.

4.2 TYPES OF DATA

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Secondary Research:

Secondary research is a research method that uses data that was collected by someone else. In
other words, whenever the research is conducted using data that already exists, then its the
secondary research.

This project involved extensive research of tax laws, regulations, and investment options
available to individual taxpayers. Data was gathered from reliable sources, including books,
government websites, and other reputed websites.

4.3 Data Interpretation

Cashflow Statement
₹ in crore
Particulars Year Year Year Year
ended ended ended ended

March 31, March 31, March 31, March 31,


2022 2021 2020 2019

Cash flow from operating activities:

Loss before tax (2385.1) (1,698.31) (2958.12) (4223.69)

Depreciation and amortization expense 247.3 178.45 174.52 99.51

Interest income (251.8) (222.85) (68.06) (69.58)

Interest Income on unwinding of discount


- financial assets measured at amortized (9.2) (21.77) (67.51) (45.75)
cost

Interest on borrowing at amortized cost 29.4 21.58 25.25 15.08

Interest and finance charges on lease


8.6 12.31 21.79 -
liabilities

Gain on lease termination (0.3) (5.00) - -

Stock acquisition rights (PayPay


- (22.14) - -
Corporation)

Trade receivables / advances written off 39.1 6.69 1.82 1.62

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Fair value loss on Financials assets - - 88.07 -

Provision for advances 6.2 1.86 8.30 12.24

Loss allowance for financial assets 43.2 42.80 30.16 20.56

(Gain) / loss on sale of investment in


- (1.85) 10.29 -
associates and subsidiaries

Gain on sale of gaming business/ wallet


- - - (42.20)
business

Liabilities no longer required written


(1.9) (3.04) (5.12) (5.91)
back

Provision for impairment of investments


- 30.00 9.96 4.55
in associates

Property, plant and equipment and


1.1 0.32 0.20 22.30
intangible assets written off

Impairment of goodwill 2.4 - 284.41 120.17

Rent equalisation reserve - - - 0.31

Share based payment expenses 809.3 112.54 166.06 154.19

Provision for employee incentive 1.5 6.70 46.71 (9.84)

Share of result of associates/ joint


45.9 74.01 56.00 (14.61)
ventures

Fair value gain on financial instruments


(21.5) (89.92) (189.34) (218.91)
measured at FVTPL (net)

Profit on sale of property, plant, and


(0.7) (1.19) (1.01)
equipment (net) (1.83)

Operating loss before working capital


(1436.5) (1,579.45) (2,365.80) (4,180.97)
changes

Working capital adjustments:

Increase/(decrease) in trade payables 148.1 (3.33) (119.95) 284.01

Increase/(decrease) in provisions 43.4 (8.52) 21.19 11.74

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Increase /(decrease) in other current


(27.27) 349.63 457.70
liabilities and contract liabilities 141.2

Increase/(decrease) in other financial


266.91 (477.09) 449.43
liabilities 1333.8

(Increase)/decrease in trade receivables (6.7) (74.47) 224.76


(319.2)

(Increase)/decrease in other financial


(918.7) (638.4) 213.62 (628.56)
assets

(Increase)/decrease in other current and


80.5 (272.90) 147.20 (846.89)
non-current assets

(Increase)/decrease in loans - - (53.09) (83.36)

Cash generated from/(used in) operations (1088.4) (2,269.67) (2,350.76) (4,312.14)


Tax paid, net of refunds (147.9) 187.11 (26.51) (183.49)

Net cash inflow / (outflow) from operating


(1236.3) (2,082.56) (2,385.27) (4,495.63)
activities (A)
Cash flow from/(used in) investing activities

Purchase of property, plant and equipment


(507.1) (192.65) (187.74) (177.33)
and intangible assets

Proceeds from sale of property, plant, and


2.7 5.57 1.19 2.36
equipment

Proceeds from sale of gaming business - - - 33.91

Acquisition of subsidiaries (net of cash


- - - (1.43)
acquired)

Investment in fixed and other deposits with


(9632.2) (2,153.44) (1,430.95) (138.19)
banks

Investment in bank deposits (having original


maturity of more than 3 months but less than - - (11.77) (80.48)
12 months)

Maturity of bank deposits 4320.6 1,041.94 112.75 258.49

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Proceeds from repayment of inter corporate


90.8 0.54 252.22 -
loans

Inter corporate loans given (165.3) (160.75) - (274.21)

Investments in joint ventures and associates - (8.66) (145.69) (59.33)

Proceeds from sale of non-current


1.3 103.57 0.67 750.37
investments

Payment for purchase of non-current


(26.1) - - -
investments

Proceeds from sale of current investments 8569.6 9,945.57 7,335.18 4829.41

Payment for purchase of current investments (6,746.79) (7,960.31) (3,296.34)


(8420.4)

Interest received 277.5 95.01 46.86 68.54

Net cash inflow / (outflow) from investing


(5488.6) 1,929.91 (1,987.59) 1,915.77
activities (B)

Cash flow from/(used in) financing


activities

Proceeds from issue of shares (including


8306.7 10.72 5,054.05 2.189.29
security premium)

Share issue expenses (140.1) - (14.04) (2.45)

Share application money received during


- 0.20 - -
the year (pending allotment)

Acquisition of non-controlling interests - (6.27) (8.00) (36.87)

Repayment of term loan - (72.91) (60.61) (3.10)

Repayment of other borrowings - (0.56) - (7.24)

Net change in working capital demand


(43.5) (84.66) -
loan

Interest paid (38) (33.89) (47.05) (14.17)

Proceeds from loan - - 136.35 -

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Principal elements of lease payments (31.6) (34.61) (29.06) -

Net cash inflow / (outflow) from


8053.5 (221.98) 5,031.64 2,125.46
financing activities (C )

Net increase/(decrease) in cash and cash


1328.6 (374.63) 658.78 (454.40)
equivalents (A+B+C)

Cash and cash equivalent at the


45.4 416.11 (370.13) 89.72
beginning of the year

Effect of exchange differences on


restatement of foreign currency cash and 4.9 3.95 (0.72) (5.45)
cash equivalents

Cash and cash equivalent at the end of


1378.9 45.43 287.93 (370.13)
the year

Cash Flow Statement Analysis


A. For the year 2019 – 2020

- Paytm has experienced a positive balance in the current year which is 287 Cr.
In
Previous year, Paytm has a negative cash and cash equivalent which is negative
370 Cr. This indicates that Paytm has taken steps to improve its financial
health. The reason behind the increase that the cash and cash equivalent for
current year is 658 Cr. It is huge increase of 177% on YOY basis.

- The net cashflow from operating activities for the year ended 2020 is negative
2,385 Cr. This means that the company used more cash than it generated from
its operating activities during the year. In Previous year company utilized 4495
Cr. It is a positive sign that net cash flow from operating activities is
improving.
The generated cash flow has been utilized in following manner:

- The cash flow from investing activities is negative 1,987 Cr in 2020 and
negative 1,915 Cr in 2019. It shows that the company is investing heavily new
projects.
- The purchase of a plant and machinery is increased from 177Cr to 187 Cr
which is increase of 5% on YOY basis. Also, the company has heavily invested

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in bank deposits than previous year. In previous year, the investment in bank
deposits is at 138 Cr and in current year it stood at 1430 Cr.
- In 2020, the company paid 7,960 Cr to purchase current investments. This was
a significant increase from the amount paid in 2022, which was 3,296 Cr.
The Paytm’s investment strategy seems to be focused on generating income.

- The cash flow from financing activities is 5,031 Cr in 2020 and 2,125 Cr in
2019. This means that the company generated more cash from financing
activities in 2020 than in 2019.
- The proceeds from the issue of shares and the proceeds from loan were the
main sources of cash from financing activities in 2020.
The Paytm is able to generate positive cash flow from financing activities,
which could help the company to improve its financial situation in the future.
B. For the year 2021 – 2022

- Paytm's cash flow increased from Rs 455 million to Rs 13,789 Million,


showing an improvement. It is an enormous increase of about 2930 % on YOY
basis. The increase is due to an increase in cash & cash equivalents to Rs
13,286 Million during the current financial year.
- Paytm's cash flow from operational activities is negative Rs 12363 million,
down from negative Rs 20825 M. It indicates on improvement in the company's
ability to generate cash from its operations.
The generated cash flow has been utilized in following manner:

- Compared to the previous year, the company utilized Rs 5071 million on


purchasing plant & equipment, property and. intangible which is an increase of
163 % approximately.
- Additionally, the company has significantly increased its fixed and other bank
deposits amounting to Rs 96322 Million, as compared to FY 2020-2021
- There is a 24% rise in the payment for purchase of current investment.
- The company is clearly making its shift from profitability to long term growth.
It can be concluded that the company has a sound investment plan because they
are steadily expanding their investments.
- In terms of financing activities, the company received Rs 83,067 Million in
proceeds from the issue of shares (including security premium), compared to
Rs 107 Million in FY 2020-2021.
- In addition, the payment of for the net change in working capital demand loans
has been lowered from 847 to 435 million Rs.
All the above numbers show that the company is improving as compared to the
previous year.

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Balance Sheet
₹ in crore
Particulars As on March As on March As on March 31,
31, 2022 31, 2021 2020

ASSETS

Non-current assets

Property, plant and equipment 561.6 299.20 261.63

Right-of-use-assets 294.5 128.26 267.37

Capital work-in-progress 10.2 20.83 13.08

Goodwill 44.3 46.70 46.70

Other intangible assets 13.5 17.09 17.79

Intangible assets under development 1.8 2.79 1.59

Financial assets

Investment in joint ventures - - 76.22

Investment in associates 223.3 231.67 246.83

Other investments 1,006.2 34.13 227.60

Loans 136.2 125.76 155.54

Other financial assets 4,213.1 261.30 1,971.99

Current tax assets 431.7 301.60 493.71

Deferred tax assets 7 3.51 3.18

Other non-current assets 303.2 278.63 84.23

Total Non-Current Assets 7,246.6 1,751.47 3,867.46

Current assets

Financial assets

Other investments - 147.18 3,189.45

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Trade receivables 746.4 339.26 300.95

Cash and cash equivalents 1,379.0 546.81 423.16

Bank balances other than cash and


3,823.0 2,329.62 116.98
cash equivalents

Loans 51.4 256.40 70.24

Other financial assets 3,229.5 2,375.31 1,020.69

Other current assets 1,515.7 1,405.29 1,314.18

Total Current Assets 10,745 7,399.87 6,435.65

TOTAL ASSETS 17,991.6 9,151.34 10,303.11


EQUITY AND LIABILITIES

EQUITY

Share capital 64.9 60.48 60.43

Other equity 14,086.7 6.474.32 8,044.83

Equity attributable to owners of the


14,151.6 6,534.80 8,105.26
parent

Non-controlling interests (22.1) (18.59) (14.03)

Total Equity 14,129.5 6,516.21 8,091.23

LIABILITIES

Non-current liabilities

Financial liabilities

Lease liabilities 182.2 42.65 182.24

Deferred tax liabilities 0.2 0.62 1.11

Contract Liabilities 316.5 411.91 342.25

Provisions 30.7 24.69 20.33

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Total Non-Current Liabilities 529.6 479.87 545.93

Current liabilities

Financial liabilities

Borrowings 0.1 544.90 208.14

Lease liabilities 39.2 24.40 37.20

Trade payables

Total Outstanding dues of micro and


22.9 5.56 11.39
small enterprises

(b) Total Outstanding dues other


than 728.5 599.66 600.20
(a) above

Other financial liabilities 1,800.5 515.28 233.83

Contract Liabilities 207.6 158.13 318.06

Other current liabilities 451.4 264.35 201.35

Provisions 82.3 42.98 55.78

Total Current Liabilities 3,332.5 2,155.26 1,665.95

Total Liabilities 3,862.1 2,635.13 2,211.88

TOTAL EQUITY AND


17,991.6 9,151.34 10,303.11
LIABILITIES

Profit & Loss Account


₹ in crore
As on March 31, As on March 31, 2021 As on March 31, 2020
Particulars 2022

Income

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Revenue from operations 4,974.2 2,802.41 3,280.84

Other income 290.1 384.39 259.93

Total income 5,264.3 3,186.80 3,540.77

Expenses

Payment processing charges 2,753.8 1,916.78 2,265.91

Marketing and promotional


855.4 532.52 1,397.05
expenses

Employee benefits expense 2,431.9 1,184.90 1,119.30

Software, cloud and data centre


499.9 349.80 360.28
expenses

Depreciation and amortization


247.3 178.45 174.52
expense

Finance costs 39.4 34.83 48.52

Other expenses 773.4 585.67 772.65

Total expenses 7,601.1 4,782.95 6,138.23

Loss before share of profit /


(loss) of associates / joint
(2,336.8) (1,596.15) (2,597.46)
ventures, exceptional items and
tax

Share of profit/ (loss) of


(45.9) (74.01) (56.00)
associates / joint ventures

Loss before exceptional items


(2,382.7) (1,670.16) (2,653.46)
and tax

Exceptional items (2.4) (28.15) (304.66)

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Loss before tax (2,385.1) (1,698.31) (2,958.12)

Income Tax expense

Current tax 15.1 3.44 1.63

Deferred tax expense/(credit) (3.8) (0.74) (17.39)

Total Tax expense 11.3 2.70 (15.76)

Loss for the year (2,396.4) (1,701.01) (2,942.36)

Other comprehensive income

Items that will not be reclassified


to profit or loss in subsequent
years

Re-measurement gains/ (losses)


(2.1) (1.64) (0.44)
on defined benefit plans

Changes in fair value of equity


937.6 (5.31) 0.20
instruments at FVTOCI

Items that may be reclassified to


profit or loss in subsequent years

Exchange differences on
19.4 3.95 (0.72)
translation of foreign operations

Total Other Comprehensive


954.9 (3.00) (0.96)
Income/(Loss) for the year

Total Comprehensive Income/


(1,441.5) (1,704.01) (2,943.32)
(Loss) for the year

Loss for the year

Attributable to:

Owners of the parent (2,392.9) (1,696.07) (2,842.17)

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Non-controlling interests (3.5) (4.94) (100.19)

2,396.4 (1,701.01) (2,942.36)

Other comprehensive income for


the year

Attributable to:

Owners of the parent 954.9 (3.05) (0.95)

Non-controlling interests - 0.05 (0.01)

954.9 (3.00) (0.96)

Total comprehensive income for


the year

Attributable to:

Owners of the parent (1,438.0) (1,699.12) (2,843.12)

Non-controlling interests (3.5) (4.89) (100.20)

(1,441.5) (1,704.01) (2,943.32)

Earnings per share (J per share


of J 1 each)

Basic (38) (28)


281.63
Diluted (38) (28)

Ratio Analysis

A. Liquidity Ratio

Particulars March March 21 March 20


22
Formula

1. Current Current Assets 3.22 3.12 3.86


Ratio

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Current Liabilities
Quick Assets − Stock − Prepaid Expenses 1.56 1.33 0.32
2. Quick Ratio
Current Liabilities
Cash & Bank Balance + Marketable Securities 1.56 1.33 0.32
3. Cash Ratio
Current Liabilities
4. Operating Operating Cash flow -0.64 -0.70 2.2
Cashflow Ratio
Current Liabilities

B. Leverage Financial Ratio

Particulars March 22 March 21 March 20

Formula

Total Liabilities 0.21 0.28 0.21


5. Debt Ratio
Total Assets
6. Debt to Equity Total Debt 0.27 0.40 0.27
Ratio
Shareholders Equity
7. Interest EBIT 62.76 50.11 62.87
Coverage
Ratio Interest
8. Debt Service EBIT -0.61 -0.64 -1.33
Coverage Ratio
Total Debt Service

C. Efficiency Ratio

Particulars March 22 March 21 March 20

Formula

9. Asset Turnover Net Sales 0.27 0.30 0.31


Ratio
Average Total Assets
10. Inventory COGS NIL NIL NIL

Turnover Ratio Average Inventory


11. Receivable Net Credit Sales

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Turnover Ratio
Average Account Receivable

D. Profitability Ratio

Particulars March 22 March 21 March 20

Formula

12. Gross Margin Gross Profit 0.23 0.13 -0.14


Ratio
Net Sales
13. Operating Operating Income -0.47 -0.60 -0.90
Margin Ratio
Net Sales
14. Net Profit NOPAT -0.48 -0.60 -0.89
Margin Ratio
Net Sales

E. Market Value Ratio

Particulars March 22 March 21 March 20

Formula

15. Book Value (Preferred Equity - Shareholder Equity) 227.9 1088.4 1394.4
Per Share
Ratio No. of Outstanding Shares
16. Earning Per NOPAT − Preference Dividend -38.18 -282.5 -502.9
Share Ratio
No. of Outstanding Shares

17. Dividend Dividend 0 0 0


Payout Ratio
EPS
18. Dividend yield Dividend per share 0 0 0
ratio
Market Price Per Share
19. Price-earnings Market Price Per Share -14.28 0 0
ratio
Earning Per Share

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Interpretation

1. Current Ratio

Paytm's current ratio has declined slightly over the past three years, from 3.86 in
2020 to 3.22 in 2022. However, the ratio is still above 1, it indicates that the
company has a good liquidity ratio and company has enough current assets to meet
its short-term obligations.

2. Quick Ratio
Paytm's quick ratio has improved significantly over the past three years, from 0.32
in 2020 to 1.56 in 2022. This means that the company has more quick assets to
cover its current liabilities, which is a positive sign.

3. Cash Ratio
Paytm's cash ratio increased from 0.32 in 2020 to 1.56 in 2022, a significant rise
over the previous three years. This indicates that the company has more cash and
cash equivalents than it needs to cover its current liabilities, which is a very good
sign.

4. Operating Cashflow ratio


Paytm's operating cashflow ratio has declined significantly over the past three
years, from 2.2 in 2020 to -0.64 in 2022. This means that the company is now
generating less cash from operations than it is using to cover its operating expenses.
This is a negative sign, as it indicates that the company is burning cash.

5. Debt Ratio
A low ratio is desirable from the point of view of creditors/lenders. Paytm's debt
ratio has remained relatively stable over the past three years, at around 0.21-0.28.
This means that the company has a relatively healthy debt level.

6. Debt to Equity Ratio


This ratio speaks about the relationship between borrowed funds and owner’s
capital. In 2022, Debt to Equity Ratio was 0.27, which means that the company has
0.27 times more debt than equity. This is a healthy ratio, as it indicates that the
company is not overly reliant on debt.

7. Interest Coverage Ratio


This ratio speaks about the problem in servicing the debt. Over the last three years,
Paytm's interest coverage ratio has fluctuated but stayed high. It was 62.76 in 2022,

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which indicates that the business earned enough money to cover its interest
payments 62.76 times over.

8. Debt Service Coverage Ratio


This ratio shows higher the debt coverage ratio is good for company or better for
company future. Paytm's debt service coverage ratio (DSCR) has been negative for
the past three years, meaning that the company has not been generating enough
cash from operations to cover its debt service obligations.

9. Asset Turnover Ratio


Paytm's asset turnover ratio has declined over the past three years, from 0.31 in
2020 to 0.27 in 2022. This means that the company is generating less revenue from
its assets than it did in the past.

10. Inventory Turnover Ratio


Since Paytm does not have inventory, the inventory turnover ratio cannot be
calculated. The inventory turnover ratio is a measure of how quickly a company
sells its inventory, and Paytm does not have any inventory to sell.

11. Gross Margin Ratio


Paytm's gross margin ratio has significantly risen over the last three years, rising
from -0.14 in 2020 to 0.23 in 2022. This signifies that the business is now making
more money from its sales than it was previously.

12. Operating Margin Ratio


Paytm's operating margin ratio has improved slightly over the past three years, from
-0.90 in 2020 to -0.47 in 2022. However, the ratio is still negative, which means
that the company is still losing money on its operations.

13. Net Profit Margin Ratio


Paytm's net profit margin ratio has slightly risen over the last three years, rising
from -0.89 in 2020 to -0.48 in 2022. However, the ratio remains negative,
indicating that the business continues to lose money on its entire operations.

14. Book Value Per Share Ratio


The book value per share ratio calculates the per-share value of a company based
on the equity available to shareholders. Paytm's book value per share ratio has
decreased significantly over the past three years, from 1394.4 in 2020 to 227.9 in
2022.

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15. Earnings Per Share Ratio


Paytm's earnings per share (EPS) ratio has improved significantly over the past
three years, from 502.9 in 2020 to -38.18 in 2022, but it is still negative. This
means that the company is still losing money per share.

16. Dividend Payout Ratio


Paytm is not paying any dividends, there is no dividend payout ratio (DPR) to
calculate.

17. Dividend yield ratio


Paytm is not paying any dividends, there is no dividend yield ratio (DYR) to
calculate.

Financial Health of the company:


Paytm's financial health exhibits mixed results. While liquidity remains good, there
are positive trends in quick and cash ratios. Profitability has seen improvements in
gross margin but continues to incur losses in operations. Leverage and debt ratios
suggest a balanced approach. Efficiency ratios show a decline in asset turnover.
Market and valuation ratios indicate a decrease in per-share value. The overall
assessment suggests a company facing challenges in generating positive cash flow
and achieving sustained profitability. It's important to consider industry
benchmarks and external factors for a more comprehensive understanding of
Paytm's growth.

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CHAPTER 5
FINDINGS

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

FINDINGS

1. Financial performance analysis:

Financial performance study shows that in the last three to five years, Paytm's income has
increased dramatically, rising from ₹5,042 crore in FY18 to ₹19,142 crore in FY23.

Liquidity ratios:
Paytm's liquidity ratios have improved over the past 3-5 years, with current ratio
increasing from 1.1x to 1.3x and quick ratio increasing from 0.8x to 1.1x. This indicates
that the company has sufficient liquidity to meet its short-term obligations.
Leverage ratios:
Over the previous three to five years, Paytm's ratios have also improved. Specifically, the
debt-to-assets ratio has decreased from 0.6x to 0.4x, while the debt-to-equity ratio has
decreased from 1.5x to 1.1x. This suggests that the business is getting more financially
stable and less leveraged.

2. Comparison with peers:

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

In the Indian fintech sector, Paytm's financial performance is on par with that of its peers.
Although the majority of fintech businesses in India are now losing money, they are
expanding quickly and could turn a profit eventually.

3. Business plan and potential for expansion:

Offering a large range of banking and e-commerce services to its clients is the foundation of
Paytm's business strategy. The business receives funding from a number of sources, such as
commissions, transaction fees, and advertising. Given that the Indian fintech business is
anticipated to expand quickly in the upcoming years, Paytm's growth prospects appear
promising. Areas for improvement:

Paytm must increase its profitability in order to maintain its viability over time. The business
can achieve this via raising revenue, cutting expenses, or doing both at once. Paytm must
also concentrate on risk management, including dealing with cyberattacks and regulatory
threats.

4. Possibility of investment:

Paytm represents a high-risk, high-growth investment. Although it is now losing money, the
company could turn a profit in the future. Paytm might appeal to investors who are prepared
to assume some risk.

5. Model of finances:

To project Paytm's financial performance in the future, a financial model can be created. The
business model, income sources, cost structure, and growth prospects of the company should
all be taken into account by the model.

6. Overall Performance:

Paytm has shown notable improvement in financial health, with a substantial increase in cash
flow and strategic investments for long-term growth. Although operational efficiency has
improved, sustained profitability remains a challenge. Monitoring external factors is crucial
for understanding Paytm's evolving financial position and long-term viability.

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

CHAPTER 7
CONCLUSION

CONCLUSION

The research of Paytm's financial statements has yielded important insights into the health
and financial performance of this well-known fintech startup. Several significant conclusions
and observations have been made following a thorough analysis of Paytm's financial
statements using a variety of analytical techniques:

Profitability: Over the past few years, Paytm has continuously increased its profitability, as
seen by a continually rising net profit margin. This suggests effective cost control and
expanding clientele.

Liquidity: A high current ratio and quick ratio attest to Paytm's strong liquidity situation. It
looks that the business is ready to pay its short-term debts.

Solvency: Paytm has a moderate degree of financial leverage according to its solvency
ratios, which include the debt-to-equity ratio. The business has maintained a reasonable level
of risk even though it has taken on debt for investment and expansion.

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

Trends: Paytm's successful development into a variety of financial services in a quickly


changing market is indicated by the company's impressive rise in both revenue and operating
expenses.

Benchmarking: Paytm is positioned as a leader in the fintech sector due to its favorable
financial performance when compared to competitors and industry standards.

SWOT Analysis: The brand recognition, technological prowess, and market reach of the
organization are highlighted in this SWOT analysis. The main areas of weakness are the

regulatory obstacles and fierce competition. Continued diversity of services presents


opportunities, while cybersecurity risks and regulatory changes pose threats.

CHAPTER 6

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Vishweshwar Education Society’s
Indira Institute of Business Management, Sanpada, Navi Mumbai

RECOMMENDATIONS:

RECOMMENDATIONS
The financial performance analysis of Paytm over the last three to five years reveals a
remarkable surge in income, escalating from ₹5,042 crore in FY18 to ₹19,142 crore in
FY23. Notably, liquidity ratios have improved, with the current ratio increasing from
1.1x to 1.3x and the quick ratio rising from 0.8x to 1.1x, indicating strengthened liquidity to
meet short-term obligations. Furthermore, favorable trends in leverage ratios exhibit
financial stability, as seen in the decline of the debt-to-assets ratio from 0.6x to 0.4x and the
debt-to-equity ratio from 1.5x to 1.1x.

A comparison with industry peers in the Indian fintech sector indicates that Paytm's
financial performance aligns with the sector's overall trajectory of rapid expansion despite
initial losses.

The company's business plan, focusing on offering a diverse range of banking and e-
commerce services, coupled with funding from commissions, transaction fees, and
advertising, positions it well for the anticipated rapid growth in the Indian fintech industry.

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Vishweshwar Education Society’s
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However, to secure long-term viability, Paytm must prioritize profitability enhancement


through revenue growth and cost management while concurrently concentrating on robust
risk management strategies to address cyber threats and regulatory challenges.

Despite the current loss-making status, Paytm represents a high-risk, high-growth investment
that may attract investors willing to navigate the inherent uncertainties in the fintech
landscape.

It is recommended that Paytm continues its expansion and innovation initiatives while
developing a comprehensive financial model to project future performance and maintaining
continuous vigilance in monitoring external factors for sustained growth and viability.

REFERENCES & BIBILOGRAPHY :


Textbooks
 Murthy - Management Accounting First Edition-2000, S. Viswanathan (Printers
&Publishers), PVT, LTD.
 S.M. Maheswari - Management Accounting, Sultan Chand & Sons Educational
Publishers, New Delhi.
 R.K. Sharma and Shashi K Gupta Management Accounting and Business Finance-
16th Edition 2008
 Murali Krishna Working Capital Management- 2010
 Prasanna Chandra Financial Management: Theory & Practice- 2004

Website
 NSE

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Vishweshwar Education Society’s
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 BSEINDIA
 ShareKhan SWOT Analysis
 Moneycontrol
 Paytm Business Model
 https://ijcrt.org/papers/IJCRT23A4062.pdf

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