GENERAL TECHNICAL BULLETIN

SUBJECT: BULLETIN INDEX 03/04/22

SUBJECT: BULLETIN #
MEASURES IF YOU CANNOT ACCESS COMMAND CENTER .................................................. 118

MEASURE FOR 4803 ERRORS DURING SCAN TO EMAIL ............................................................. 117

INSTALLING CABINET CASTERS IN THE CORRECT LOCATION .................................................... 116

DISCONTINUATION OF GOOGLE CLOUD PRINT ........................................................................ 115

MICROSOFT ANNOUNCEMENT FOR LIGHTWEIGHT DIRECTORY ACCESS PROTOCOL (LDAP)

VULNERABILITY ................................................................................................................... 114

UPDATED KX DRIVER v8.0/MAC DRIVER v5.0/LINUX DRIVER Phase 7 ........................................ 113

CHANGE TO THE FIERY INITIAL LOGIN PASSWORD .................................................................. 112

MEASURE TO PREVENT ISSUES IF THE PF-410 CONNECTOR BECOMES DAMAGED ........................ 111

ADJUSTMENT PROCEDURE FOR TRANSFER BELT SKEW ............................................................. 110

MEASURE TO PREVENT ABNORMAL NOISE FROM THE PF-7110 .................................................. 109

MEASURE TO PREVENT A PAPER FEED JAM IN THE PF-7110 ...................................................... 108

NETWORK FAX AND REMOTE SCAN AVAILABLE ON MAC OSX 10.9.5 OR LATER ........................... 107

MEASURE FOR DOCUMENT PROCESSOR TOP COVER LOCK FAILURE ........................................... 106

DF-770, DF-790, DP-770 COMPATIBILITY AND IB-23 ACCESSORY INFORMATION ........................ 105

WINDOWS 10 DRIVER SUPPORT AND LIMITATIONS ................................................................. 104

GOOGLE CLOUD PRINT SUPPORT ........................................................................................... 103

RECOVERY FIRMWARE FOR SYSTEM ERROR AND MACHINE LOCKUP ........................................... 102

KYOCERA SERVICE NAVIGATION ............................................................................................ 101

NEW LINUX PRINT DRIVER USER INTERFACE AVAILABLE WITH LINUX PPD Version 8.1404 ........... 100
 RECOMMENDED ACTION FOR FIELD MACHINES

 AT SETUP  NEXT SERVICE CALL

 NEXT PM  INFORMATION ONLY

GENERAL TECHNICAL BULLETIN

Bulletin # Model Date
GENERAL #118 All Command Center RX 03/04/22
Supported Models
MEASURES IF YOU CANNOT ACCESS COMMAND CENTER
This technical publication is confidential information that is the property of KYOCERA Document Solutions America, Inc. It is solely for the use of
KYOCERA Document Solutions authorized dealers. This information may not be published, reproduced, sold, or copied in any media. Its
unauthorized use is prohibited. Copyright © 2022 by KYOCERA Document Solutions America, Inc. All rights reserved

Technical Services would like to inform you that due to security updates in Chrome, Edge, and
Firefox browsers, access to Command Center may be denied due to an SSL version mismatch,
resulting in the message “The connection for this site is not secure”.

This can be resolved by logging into

Command Center using Internet
Explorer and enabling both Serverside
and Clientside settings SSL3.0/TLS1.0,
TLS1.1, and TLS1.2 protocols in Security
Settings > Network Security.

Once these settings are made, the device

will need to be restarted.

Also, be sure Firmware is updated to the

current version posted on our Web site.
Some models had these encryption
settings added with firmware.

Additionally, Under Function

settings/Email menu, confirm SMTP
security is set to STARTTLS, if not set to Start, a 4803 error can occur.
 GENERAL #118
March 04, 2022
Page 2

In some rare instances, when trying to open Internet Explorer, the page may open with Microsoft Edge instead. Please
change the following setting to prevent this issue.

Launch Microsoft Edge and go to edge://settings/defaultBrowser and locate “Let Internet Explorer open sites in Microsoft
Edge”. Set this option to Never.

If you have any questions, please contact the Kyocera Diagnostic Center at 1-800-255-6482.