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AIM: The aim of the present study is to investigate the relationships between
psychological capital, job satisfaction and subjective well-being among employees
working in the IT sector.
Introduction
2.Hope: Hope involves having a sense of agency and positive expectations for the
future. It provides individuals with determination and willpower to pursue their goals.
Achieving desired outcomes requires a combination of agency (belief in one's ability
to act) and pathways (identifying ways to reach goals). Hope is crucial for
maintaining motivation and resilience in the face of setbacks
3. Optimism: Optimism is a positive outlook on life and the belief that good things
will happen in the future. It is not solely based on current abilities but on a positive
expectation of outcomes. Optimistic individuals are more likely to persevere in
challenging situations, maintain a hopeful attitude, and exhibit resilience in the face
of adversity
4. Resilience: Resilience refers to the ability to bounce back from setbacks, adapt to
change, and thrive in adverse conditions. It involves facing challenges, overcoming
obstacles, and maintaining a positive attitude despite difficulties. Resilient
individuals can withstand stress, maintain their performance levels, and continue to
pursue their goals even in challenging circumstances
1.Individual Performance:
2. Organizational Performance:
-Job-satisfaction
Job satisfaction represents one of the most complex areas facing today’s managers
when it comes to managing their employees. Job satisfaction is simply how people feel
about their jobs and different aspects of their jobs. It is the extent to which people like
(satisfaction) or dislike (dissatisfaction) their jobs. As it is generally assessed, job
satisfaction is an attitude. That means it reflects people’s evaluations of the job along a
continuum from favourable to unfavourable.
Hoppock defined job satisfaction as any combination of psychological, physiological
and environmental circumstances that cause a person truthfully to say I am satisfied
with my job (Hoppock, 1935). According to this approach although job satisfaction is
under the influence of many external factors, it remains something internal that has to
do with the way how the employee feels. That is job satisfaction presents a set of
factors that cause a feeling of satisfaction. Vroom in his definition on job satisfaction
focuses on the role of the employee in the workplace. Thus, he defines job satisfaction
as affective orientations on the part of individuals toward work roles which they are
presently occupying (Vroom, 1964).
Spector (1997) lists three important features of job satisfaction. First, organizations
should be guided by human values. Second, the behaviour of workers depending on their
level of job satisfaction will affect the functioning and activities of the organization's
business. Third, job satisfaction may serve as indicators of organizational activities.
Herzberg (1959) theory emphasizing the motivator-hygiene factors sought to
explain satisfaction and motivation in the organization. The theory focuses on
outcomes of satisfaction and dissatisfaction. The theory further found that certain
aspects of a job cause satisfaction and therefore motivation, but certain aspects
caused job dissatisfaction. Herzberg explained that the factors that lead to satisfaction
or to dissatisfaction are different. Accordingly, he states that ‘the opposite of job
satisfaction is not job dissatisfaction but, rather, no satisfaction; and the opposite of job
dissatisfaction is not job satisfaction but no satisfaction’ (Herzberg, 2003.91). This
theory states that job satisfaction and dissatisfaction is a product of different factors –
motivation and hygiene respectively. Motivation is seen as an inner force that drives
individuals to attain personal and organizational goals. Motivational factors are those
aspects of the job that make people want to perform and provide people with
satisfaction. Hygiene factors include aspects of the working environment like working
conditions, interpersonal matters, organizational policies and so on (Hackman &
Oldham, 1976). Factors that relate to job satisfaction are therefore called satisfiers or
motivators. According to Weir (1976) and Syptak, Marsland & Ulmer (1999), the
following factors stood out as ‘strong determinants of job satisfaction’.- achievement,
recognition , work , responsibility and opportunity.
Equity theory, as reviewed by Walster, Berscheid & Walster (1973) shows how
a person perceives fairness in regard to social relationships. The theory presupposes
that during a social exchange, a person identifies the amount of input gained from a
relationship compared to the output, as well as how much effort another person’s puts
forth. Based on Adam (1965) theory, Huseman, Hatfield & Miles (1987) further suggest
that if an employee thinks there is an inequity between two social groups or individuals,
the employee is likely to be distressed or dissatisfied because the input and the output
are not equal. Inputs encompass the quality and quantity of the employee’s
contributions to his or her work.
Job satisfaction is affected by environmental, individual and psychological factors.
Factors that relate to the environment are: communication, employee recognition and so
on Krayer & Westbrook (1986) & Weiss & Cropanzano (1996), while those that relate to
the individual are emotions, genetics and personality Cote & Morgan (2002). Those that
are psychological in nature include one’s life, family, and community Wright &
Cropanzano, (2000)
SUBJECTIVE WELLBEING
Subjective well-being (SWB) refers to how people experience and evaluate their lives and
specific domains and activities in their lives.
Subjective well-being refers to the level of well-being individuals experience based on
their subjective evaluations of their lives. It encompasses a range of evaluations,
including judgments and feelings about life satisfaction, interest and engagement,
affective reactions to life events, and satisfaction with various domains such as work,
relationships, health, and recreation.
Subjective well-being has been associated with a wide range of benefits for individuals
and society. Some of the key benefits of subjective well-being include:
1. Health and Longevity: Research has shown that individuals with higher levels of
subjective well-being tend to have better physical health, stronger immune systems, and
lower risks of cardiovascular diseases. They also engage in healthier behaviours and
have fewer lifestyle-related diseases
2. Societal Benefits: High levels of subjective well-being not only benefit individuals but
also contribute to societal well-being. Individuals with high subjective well-being are
more likely to engage in pro-social activities, such as volunteering for community and
charity groups, which can have positive effects on the community
3. Work and Income: Subjective well-being has been linked to success in the workplace,
with high levels of well-being associated with higher job satisfaction, better
performance, and increased organizational citizenship behaviours such as helping co-
workers
4. Quality of Life: Subjective well-being is a key component of quality of life and plays a
crucial role in improving people's lives beyond just alleviating misery. Understanding and
measuring subjective well-being can help in enhancing overall well-being and life
satisfaction
5. Effective Functioning: High levels of subjective well-being have been found to be
beneficial for effective functioning in various areas of life, including health, work, social
relations, and societal benefits. Research suggests that subjective well-being
significantly improves life satisfaction and functioning in these areas
These benefits highlight the importance of subjective well-being in promoting individual
well-being and societal welfare, emphasizing the need to consider well-being alongside
economic and social indicators for public policy and interventions
Background:
The concept of Subjective Well-Being (SWB) has emerged as a focal point in
psychological research, particularly within the domain of positive psychology. SWB,
often synonymous with happiness, extends beyond mere emotional states to
encompass individuals' cognitive evaluations of their lives. This holistic perspective
acknowledges that happiness is not solely dependent on external circumstances but is
also influenced by internal processes and interpretations.
the significance of SWB in understanding human well-being draws attention to the
work of renowned psychologist Ed Diener and his research group. Diener's contributions
have been pivotal in advancing the understanding of SWB as an ongoing process
shaped by individuals' attitudes, perceptions, and life experiences. This perspective
emphasizes that SWB is not a static state but a dynamic interplay of internal and
external factors.
Furthermore, the multidimensional nature of SWB emphasizes its impact on various
aspects of life, including health, longevity, relationships, and work outcomes. Research
indicates that individuals with higher levels of SWB tend to experience greater job
satisfaction, productivity, and overall well-being. This suggests that SWB not only
influences individual happiness but also has broader implications for societal well-being.
SWB in Work:
The concept of Subjective Well-Being (SWB) has been increasingly recognized for its
relevance in the workplace. Research indicates a direct correlation between SWB and
job satisfaction, with individuals reporting higher levels of SWB also experiencing
greater satisfaction with their work. This relationship suggests that fostering SWB
among employees can lead to a more positive and productive work environment.
Moreover, SWB has been linked to other positive work-related outcomes, such as
increased job performance, better interpersonal relationships, and higher levels of
creativity. Employees with higher levels of SWB are more likely to engage in innovative
thinking and problem-solving, contributing to organizational success.
Organizations are beginning to acknowledge the importance of SWB in the workplace
and are implementing strategies to enhance employee well-being. Initiatives such as
wellness programs, flexible work arrangements, and recognition for achievements are
being used to promote SWB among employees.
Thus, understanding and promoting SWB in the workplace can have significant benefits
for both individuals and organizations. By creating a work environment that supports
employee well-being, organizations can improve job satisfaction, increase productivity,
and foster a positive organizational culture.
ROL
Hypothesis
Null Hypothesis
- There is no significant correlation between psychological capital and job
satisfaction among employees.
Alternate Hypothesis
- Employees with higher level of psychological capital will have higher levels of
job satisfaction.
- Employees with higher level of job satisfaction will have higher levels of
subjective well-being.
- Employees with higher level of psychological capital will have higher levels of
subjective well-being.
Methodology
Design
The Job Satisfaction Survey, JSS is a 36 item, nine facet scale to assess employee
attitudes about the job and aspects of the job. Each facet is assessed with four items,
and a total score is computed from all items. A summated rating scale format is used,
with six choices per item ranging from "strongly disagree" to "strongly agree". Items are
written in both directions, so about half must be reverse scored. The nine facets are Pay,
Promotion, Supervision, Fringe Benefits, Contingent Rewards (performance-based
rewards), Operating Procedures (required rules and procedures), Coworkers, Nature of
Work, and Communication. Although the JSS was originally developed for use in human
service organizations, it is applicable to all organizations.
Internal consistency reliability estimates refer to how well items of an instrument relate
to one another. High internal consistency suggests that the items reflect the same
underlying variable. These coefficient alphas ranged from 0.60 for the co-worker
subscale, to 0.91 for the total instrument. The JSS-2 improves on the JSS in this regard
with coefficient alphas all exceeding 0.90, so it is more suited for practitioner projects.
The JSS-2 improves on the JSS in this regard with coefficient alphas all exceeding 0.90,
so it is more suited for practitioner projects. sample of 43 employees. These reliabilities,
shown in Table 2.3, ranged from 0.37 to 0.74. The relative stability of satisfaction is
remarkable in this sample, since the time span was 18 months during which several
major changes occurred. These included a reorganization, layoffs, and a change of top
administration.
Validity evidence for job satisfaction instruments is provided by comparing them to
other job satisfaction instruments as well as with measures of other variables to which
they would be expected to relate in theory five of the JSS subscales (pay, promotion,
supervision, co-workers, and nature of work) correlate well with corresponding
subscales of the JDI (Smith et al., 1969). These correlations ranged from 0.61 for co-
workers to 0.80 for supervision. The JSS has also been shown to correlate with many
variables which we would expect to relate to job satisfaction. These include job
characteristics as assessed with the Job Diagnostic Survey (Hackman & Oldham, 1975),
age, organization level, absence, organizational commitment, leadership practices,
intention to quit the job, and turnover (Spector, 1985).
Overall U.S. norms for the JSS are pay, promotion, supervision, benefits, contingent
rewards, operating procedures, co-workers, nature of work and communication. Norms
based on 36,380 individuals from 136 samples. Mean is weighted mean which is the
mean of all people who took the JSS (n = 36,380). Standard deviation is among sample
means (n = 136). Most samples represented a single organization, although several
represent two or more organizations.
Satisfaction With Life Scale (SWLS) was developed by Pavot, W., & Diener, E. in 1985. It
is a short 5-item instrument designed to measure global cognitive judgments of
satisfaction with one's life. The Satisfaction With Life Scale (SWLS) has been heavily
used as a measure of the life satisfaction component of subjective well-being. The
SWLS is a 7-point Likert style response scale. The possible range of scores is 5- 35, with
a score of 20 representing a neutral point on the scale. Scores between 5-9 indicate the
respondent is extremely dissatisfied with life, whereas scores between 31- 35 indicate
the respondent is extremely satisfied. Scores on the SWLS have been shown to
correlate with measures of mental health, and be predictive of future behaviours such
as suicide attempts. In the area of health psychology, the SWLS has been used to
measure the subjective quality of life of people experiencing serious health concerns.
Reliability The coefficient alpha for the scale has ranged from .79 to .89, indicating that
the scale has high internal consistency. The scale was also found to have good test-
retest correlations (.84, .80 over a month interval).
Validity Validity evidence comes from groups scoring lowest on the SWLS like
psychiatric patients, prisoners and abused women. Events or conditions that make an
individual's circumstances good or worse will influence their life satisfaction.
Psychiatric patients, newly incarcerated prisoners or abused women who had suffered
recent bad life events are likely to deviate negatively from their standards and thus
report less satisfaction with life.
ANOVA, short for analysis of variance, is a statistical technique that assesses whether
the means of three or more groups are statistically different from each other. It works
by partitioning the total variance observed in the data into components attributed to
different sources, such as variation between groups and within groups. By comparing
the variability between groups to the variability within groups, ANOVA helps determine if
the observed differences in means are likely due to actual group effects or simply
random fluctuations. This method is commonly used in experimental research and data
analysis to evaluate the significance of group differences and relationships between
variables. In this practicum, ANOVA is used to find if there is a significant difference in
psychological capital among the three age groups (25-35 years, 35-45 years, 45-55
years).
Results
Correlation Table
ANOVA table
Discussion
The aim of the practical was to investigate the relationships between psychological
capital, job satisfaction, and subjective well-being among employees in the IT sector.
To achieve this, correlation analysis was employed to examine the associations
between these variables. The results of the correlation analysis revealed significant
findings. The correlation between psychological capital and job satisfaction among
employees was 0.335, indicating a moderate positive relationship. Additionally, the
correlation between job satisfaction and subjective well-being among employees
was 0.210, suggesting a positive but weak association. Furthermore, the correlation
between psychological capital and subjective well-being among employees was
0.467, indicating a significant positive relationship. Based on these results, the null
hypotheses stating no significant correlations between psychological capital and job
satisfaction, job satisfaction and subjective well-being, and psychological capital and
subjective well-being are rejected. The alternate hypotheses are supported, showing
that employees with higher levels of psychological capital tend to have higher levels
of job satisfaction, subjective well-being, and a positive relationship between
psychological capital and subjective well-being. These findings highlight the
importance of psychological capital in influencing job satisfaction and subjective
well-being among employees in the IT sector.
The analysis of psychological capital among three age groups (25-35 years, 35-45
years, 45-55 years) using ANOVA revealed a statistically significant difference in
psychological capital scores across the age groups (F(2, 173) = 8.864, p < 0.01).
Therefore, the null hypothesis stating that there would be no significant difference in
psychological capital among the age groups is rejected. The sum of squares
between groups was 3704.665, indicating substantial variability in psychological
capital between the age categories, while the sum of squares within groups was
36151.131, representing the variability within each age group. The mean square
between groups (1852.332) was notably higher than the mean square within groups
(208.966), contributing to the significant F ratio. Specifically, the mean psychological
capital scores for the age groups were 100.99 (SD = 15.248) for 25-35 years, 90.13
(SD = 14.496) for 35-45 years, and 95.82 (SD = 15.091) for 45-55 years. The
substantial difference in means, along with the significant F ratio and p-value,
indicates that there are indeed distinct variations in psychological capital levels
among the different age groups. Further post-hoc analyses can be conducted to
determine the specific differences between the age groups in terms of psychological
capital.
Various studies have found similar patterns in their research. In a study conducted
by İsmail Aydın and İbrahim Gümüşboğa at Bartın University, Faculty of Sports
Sciences, the relationship between psychological capital, job satisfaction, and
subjective happiness in recreational businesses was examined. Utilizing structural
equation modeling, they found that psychological capital has a direct positive effect
on job satisfaction and subjective happiness, and that job satisfaction partially
mediates the relationship between psychological capital and subjective happiness,
indicating that higher job satisfaction leads to increased subjective happiness
among employees in recreational sports services. Similarly, the study conducted by
Mateusz Paliga and colleagues at the University of Silesia in Katowice, Poland,
explored the impact of Psychological Capital (PsyCap) and influence regulation on
job satisfaction and job performance. The research found that team members’
PsyCap positively correlates with individual-level job satisfaction and two facets of
job performance: creative and in-role performance. These findings underscore the
importance of PsyCap in enhancing job satisfaction and performance, while
suggesting that influence regulation may not be as influential in these areas. The
study, "Nexus among Psychological Capital, Work-life Balance and Job Satisfaction
of Employees in Apparel Industry," conducted by Anushi, K.S., Priyanath, H.M.S., and
Tennakoon, W.D.N.S.M. revealed that all psychological capital factors significantly
and positively affect job satisfaction, with hope being the most influential.
Furthermore, all factors except optimism were found to impact work-life balance.
This study underscores the importance of psychological capital in shaping job-
related outcomes and offers valuable insights for both theory and management
practices in promoting employee well-being and satisfaction.
Conclusion
Limitations
the use of convenience sampling can be one limitation, as it may introduce sampling
bias and limit the generalizability of the findings to the broader population of
employees in the IT sector. Additionally, the reliance on self-reported measures for
psychological capital, job satisfaction, and subjective well-being may introduce
response bias and social desirability effects, impacting the accuracy of the data
collected.
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