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The Complete

Twitter Ads Guide

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Twitter Ads → Setup

➢ Go to ads.twitter.com

➢ Login to the Twitter account you want to promote your Twitter Ads as: (i.e. @coursenvy)

➢ Setup your Twitter Ads account, including billing, country, time zone, etc.

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Twitter Ads → Setup

➢ After creating your Twitter Ads account, you can begin creating Twitter ad campaigns via
your Twitter Ads Manager page: ads.twitter.com/ads_manager

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On your Twitter Ads
Manager page, you can
toggle off/on Campaigns,
Ad Groups, and Ads via
the “Status” toggle switch.

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As you can see, we
toggled this campaign
to “Paused”.

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Twitter Ads Admin

When you set up your Twitter ads account, your username will become the Business
Administrator by default. This is the highest level of ad account access, which enables you to
grant varying degrees of access to other Twitter users.

➢ In the top right corner, click the name of your Twitter ads account and select "Business
Settings" in the drop-down menu.

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Twitter Ad Account Access

➢ As you add employees to your business (or outsource your advertising work), you can add
these workers via the “Invite People” button (I’ll add them as an "Employee" role as I want to
keep control of the highest access role "Business Administrator").
➢ Ad Account Access Levels and Permissions:
https://business.twitter.com/en/help/troubleshooting/multi-user-login-faq.html

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How to Create a Twitter Ad

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How to Create a Twitter Ad

➢ Navigate to ads.twitter.com
➢ To create a new Twitter Ad, click the “Create Campaign” button.

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Step 1 → Campaign Objective

Campaign Objectives: https://business.twitter.com/en/advertising/campaign-types.html

Select the campaign


objective for your
Twitter ad.

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For this example,
we will select
“Engagements”.

Click “Next”.

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Step 2 → Campaign Details

➢ For every Objective you select, the next step is to name your Campaign and set your budget.

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Name your campaign
specific to the
objective so you can
easily identify it in
Twitter reporting.

For example,
“ENG-USA-Men-18+”
is short for the
Engagement
objective, targeting
Men over age 18 in
the USA.

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Unless you have a
specific end date for
your campaign and a
total budget, we just
use the “Daily Budget”
option (with at least
$20/day) and create
campaigns with a start
date but no end date
(we just toggle off
failing campaigns so no
end date it needed).

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Click the “Next” button
to move on to editing
the “Ad Groups” level.

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Step 3 → Ad Group Details

Name your Ad Group based on the targeting


details you select.

This is so you can easily identify it in Twitter


reporting later on to see what
variables/targeting drove the best results.

For example, if I am targeting USA men age


25-49 and the Follower look-alikes for the
Twitter handle @entrepreneur, I’d name this
Ad Group: “USA-Men-25-49-@entrepreneur”
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Create an Ad Group Split Test

To create a split test, click


“Copy ad group” and edit ONE
variable in this second Ad
Group to see which variable
equates better ad results.

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From my research with 500+
Coursenvy marketing clients, I
see the best results from using
the “Autobid” strategy and
Automatic “Frequency cap”
(how often your ads are shown).

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Step 4 → Targeting

Scroll down to select your


targeting options for this
campaign.

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Step 4 → Targeting → Demographics

Demographics is a great area to


split test, such as one ad group
targeting males, one ad group
targeting females. Or split
testing varying age groups. Or
varying locations.

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Audience Size

With each additional targeting


option you select, you will be
further narrowing your
Audience size.

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Step 4 → Targeting → Devices

EXAMPLE:
If you are promoting a mobile
video game app install that only
works on iOS devices, make sure
to select those devices you want
your ad to ONLY appear on.
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Step 4 → Targeting → Custom Audiences

This is where you can


target your created
Custom Audiences (such
as a past buyers email list
we uploaded via the
Audiences page under
the Tools menu).
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Search for and select your
Custom Audiences.

Then choose to INCLUDE or


EXCLUDE this audience from
your targeting (for example, I
will Exclude my past buyers list
when targeting website traffic as
I don’t want to waste ad spend
on audiences that have already
made a purchase).

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Look-alike Audience Hack

If you want Twitter to find people


similar to your Custom Audiences,
checkmark this box “Include
look-alikes”.

This is perfect for creating a


Look-alike of your BEST
audiences, such as your “past
buyers email list”.

Twitter will go look for Twitter


users similar to your audience!

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Step 4 → Targeting Features

This is where you can target


Twitter users based on their
actions and interests.

This is also a great area to split


test. Such as targeting “Follower
look-alikes” for varying Twitter
accounts, such as
@Entrepreneur in Ad group #1
and @Forbes in Ad group #2.

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Targeting Features → Keywords

Target audiences by including or


excluding keywords they've
searched for, Tweeted, or from
Tweets they’ve engaged with.

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Targeting Features → Follower look-alikes

Reach people with similar


interests to an account’s
followers.

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Targeting Features → Follower look-alikes

EXAMPLE:
I searched for and selected
“@Entrepreneur” to target
Follower look-alikes similar to
this Twitter account (i.e. my ad
will target entrepreneurs and
business owners).

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Targeting Features → Interests

Interests are based on what


people Tweet and Retweet,
what they click on/engage with,
and who they follow.

PRO TIP: Target interests that


align directly with your
campaigns' ad creative.
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Targeting Features → Interests

I don’t see the best ROI using the


remaining targeting methods, so
only split test if your desired
audience is clearly similar (e.g.
reach people who engaged with
a specific TV show/movie or
attended a specific event).
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Typically we leave these 3
“Additional options” unchecked as
we want to test SPECIFIC
targeting variables with each
Twitter campaign we create.

An area I have split test in Twitter


campaigns is “Retarget people
who saw or engaged with your
past Tweets”. This enables you to
target WARM users who have
seen/engaged with your organic or
promoted Tweets. Test it for your
brand! Test test test is the key!

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Placements

Next, select where you


want your Twitter Ads to
appear on Twitter via
“Placements”.

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Placements

➢ Home timelines: Promote Tweets into the home


timeline of the specific group of people that you are
targeting.

➢ Profiles: Promote Tweets to users when they visit


profiles.

➢ Search results: Promote Tweets into the search


results.

This is an area you can split test, but we see the best
return on ad spend for our clients by selecting all of these
Twitter ad Placement options.

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Step 5 → Creatives

Finally, we need an ad
“Creative” to appear for
this Twitter ad campaign.

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You can choose from Organic,
Scheduled, or Promoted-only
Tweets.

Organic Tweets are those


appearing in your Twitter feed
that you published in the past.

Promoted-only Tweets are


Tweets that you create ONLY to
show in ads (not posted on your
Twitter feed).

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To create a
Promoted-only Tweet,
click the “Create Tweet”
button.

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Clicking the “Create Tweet” button will open this
“Tweet composer” page in a new tab.

Here you can confirm if you want this Tweet to be


“Promoted only” meaning it will not be posted to your
Twitter profile. Unless you want to Tweet this live on
your Twitter profile as an “Organic Tweet”, keep this
box CHECKED so this Tweet is only shown for this
Twitter ad audience (i.e. a Promoted-only Tweet).

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Compose your Tweet with
up to 280 characters of
text and media.

You can select a single


photo/video or a mix of
photos/videos in a
“swiping” carousel ad.

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Carousel Ads on Twitter

We see great ROI from Carousel Ads!

With more ad creative space (2 to 6 Carousel cards), you


can include multiple photos and/or products, highlight
specific features, or tell a story that develops as users swipe
through your Carousel cards.

Ad Source: https://business.twitter.com/en/advertising/carousels.html

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When selecting your media (photo, video, or carousel)
you will be prompted to choose a Destination
(Website, App, or None). We want our target audience
to go navigate to our course landing page, so we select
Website. You will then need to add a Headline and
URL to your Media.

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You can also choose “None” and just include the link in
your Tweet.

From our experience, including a “Destination →


Website” AND a link in your Tweet drastically
improves your campaign performance.

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Once your Tweet is ready,
click the “Tweet” button.

Now go back to your Twitter


ad creation page tab.

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Your new Promoted-only Tweet
will now appear on the Creatives
page of your Twitter ad creation
page. Select the checkbox next to
this Promoted-only Tweet.

Once ready, click Next.

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Step 6 → Campaign Review

Review (Edit if
needed) and Launch
your Twitter ad
campaign!

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View Twitter Ad Results

➢ Review your campaigns results and toggle off poor performing ad campaigns at ads.twitter.com

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Split Test
Twitter Ads

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Split Test

Split Testing is CRUCIAL for every type of ad on every ad platform!

➢ Change one variable at a time in each ad campaign to see what gets the best results.

EXAMPLE VARIATIONS: Split test your Creatives, Tweet text, images, videos, Ad Group
targeting, placement, etc.

PRO TIP: Simply duplicate your campaigns to make split testing easier (plus each campaign will
have the same test budget)! In the duplicate campaign, edit a SINGLE variable to split test to see
which ad performs better. Never assume you know best… test at least 2+ variations with each
campaign until you get the best results!

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https://ads.twitter.com/ads_manager

To duplicate a campaign, select “Copy campaign” on the


Campaigns tab (in your Twitter Ads Manager). Then
simply edit ONE variable in the copy campaign.

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After running your ads
for 3-7 days (or once you
reach 1,000 impressions
for each split test) I will
check the results on the
Ads tab.

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The first metric I review
is the “Cost per result”.
Since these are identical,
the next best is “Results
rate”. As you can see the
first split test campaign
got 6.95% Engagement
Rate, so I will toggle off
the losing ad.
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EXAMPLE: Split Test → Targeting

Start BROAD (1,000,000+ audience size) with your targeting


in your first campaigns in order to cast a wide net and
therefore build up your Twitter Audiences (which you can
then retarget in future ads via “Custom Audiences”).

➢ I like to start by targeting at least 1 “Follower


look-alikes” in my first campaign split test, and then 1
“Interests” in my second campaign split test.
➢ I will usually split test 5-10 individual campaigns each
testing ONE Follower look-alike or Interest at a time to
see which variable gets the highest engagement rate,
conversions, and best results for my Twitter ads.
➢ I also like to split test by age, gender, and location!

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View which Interests got the best results by navigating to your Twitter Ads
Manager page and selecting the checkbox for your Campaign, then clicking the
Audience tab, then clicking Interests in the left sidebar.

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Split Test During Twitter Ad Creation

Another way to create a split


test, is to click the “Copy ad
group” link option on the “AD
GROUPS” page while
creating a Twitter ad.
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As you can see, after clicking the “Copy ad group” link, it created a duplicate Ad Group under
this single Campaign (i.e. a Campaign with two Ad Groups splitting the same campaign budget).
So in the first Ad Group we are targeting the Follower look-alike “@entrepreneur” and in the
second Ad Group we are targeting the Interest “entrepreneurship”.

We prefer creating duplicate Campaigns with a single Ad Group and then we edit one variable
per campaign. This creates a true split test with an equal campaign budget for each variable we
test. As you can see there are several ways to do the same split testing!

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Remember to only test ONE
variable at a time! So the Ad
Groups should be identical, except
PRO TIP:
for ONE variable so you can easily
Use
identify which variable equals the
detailed Ad
best results for your Twitter
Group
campaign split tests.
naming for
easy
For example, in Ad Group #1 we
reporting
are targeting Follower look-alikes
analysis.
for the account @entrepreneur. In
Ad Group #2 we are targeting the
Interest → Startups.

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Types of Twitter Ads

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Types of Twitter Ads

➢ Now let’s discuss the various types of Twitter Ads.


➢ Navigate to ads.twitter.com
➢ To create a new Twitter Ad, click the “Create Campaign” button.

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Campaign Objective

Campaign Objectives: https://business.twitter.com/en/advertising/campaign-types.html

Select the Campaign


Objective for your
Twitter ad.

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Campaign Objective → Tweet Engagements

Tweet engagement campaigns promote Tweets that are:

1. Published organically via your Twitter.


OR
2. You can choose to create Tweets that are ONLY promoted to the audiences you target in this
Tweet Engagement campaign. Great for if you don’t want to clutter up your Twitter feed with
promotional Tweets.

You only pay when users you target ENGAGE with your content! Use this ad type when you want to:

➢ Maximize engagement with your Tweets


➢ When you don’t have many followers
➢ If you just want to get new users engaging with your Tweets

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Tweet Engagements

Engagement = Total number of times a user interacted with a Tweet. This includes clicks
anywhere on the Tweet (i.e. link clicks, card clicks, hashtag clicks, embedded media clicks,
username clicks, profile photo clicks, or Tweet text expansion), retweets, replies, follows, or likes.

Engagement Rate = Number of engagements divided by impressions.

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Tweet Engagements

Engagement ads are one of my favorite on Twitter


because they allow you to truly mix the
Clicks/Conversions ad type with Engagement!

EXAMPLE: I include a link in my Tweets, so I can


double dip on Engagements of the Tweet and possible
link clicks!

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Campaign Objective → Video Views

➢ Promote your videos (and GIFs) to reach a targeted audience of your choice.

➢ Your videos will autoplay when users scroll (encouraging users to click).

➢ With this ad, you only pay for the number of promoted video views.

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Campaign Objective → Reach

➢ Use Reach ads to promote your Tweets that are meant to raise awareness of your brand and
brand's message… i.e. the “internet billboard”!

➢ This ad is focused on number of impressions (CPM)... showing your Tweet to the maximum
number of people! You pay per 1000 impressions.

PRO TIP: The average sale takes 7 touchpoints with a customer (i.e. a user seeing your ad or
content 7 times before they take action! To speed up my touchpoints, I start with brand
awareness ads targeted at a totally new audience relevant to my brand, then retarget them with
Website Click ads, then retarget this warm Twitter Audience until they convert!

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Campaign Objective → Website Traffic

➢ Use this ad to promote your Tweets to people who will visit your website and take
action/convert (i.e. sign up for your newsletter, read a blog post, make a purchase, etc.)

➢ You pay per website link click.

➢ You can also track Conversion Events on your website via this ad objective and by creating
“Twitter Conversion Tracking Events”:
https://business.twitter.com/en/help/campaign-measurement-and-analytics/conversion-tracking-for-websites.html

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Select Website Traffic Goal
➢ Select your “Website Clicks” objective Goal via the menu on the Ad Groups page.
➢ Site Visits = Get people to visit pages on your website.
➢ Link clicks = Get people to click on the link to your website.
➢ Conversions = Get people to visit and take an action on your website.

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To track a specific Conversion
Event (i.e. Purchases) with a
Website Traffic ad, under the Ad
Group → Delivery section, select
“Conversions” for the “Goal”.

Then select your Conversion Event


to track for this ad.

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Campaign Objective → Pre-roll Views

➢ While “Video Views” ads promote your own video that you want more views for, “Pre-Roll
Views” ads are your short video ads that run before videos by popular Twitter users and
publishers.

➢ Think of these more like a short TV commercial that run before other user’s videos play.

➢ Your videos will run alongside premium Twitter video content and you just pay for the
number of pre-roll views.

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Campaign Objective → Followers

➢ Grow your Twitter account followers with this ad type! You pay only for each follower you
gain.

➢ More followers means more people seeing your Tweets… which means more people to
Retweet, engage, and share your Tweets with others!

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Campaign Objective → App Installs

Millions of users from around the world access Twitter daily and about 80% of them do so from a
mobile device!

Mobile app promotion enables advertisers to target these users to drive cost-effective app
installs and engagements!

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App Installs

➢ Use these ads to promote your Tweets to an audience likely to download your app.

➢ You pay for the number of app clicks or installs.

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Make sure to only target the
correct mobile devices for the
type of app you are promoting.

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Campaign Objective → App Re-Engagements

➢ This ad is for re-engaging audiences (typically existing users) to use your app again.

➢ You pay for the number of app clicks.

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Ultimate Guide to Twitter Marketing

Learn how to use Twitter as a marketing tool to build brand awareness and boost conversions.
Download our free Ultimate Guide to Twitter Marketing at:

https://www.coursenvy.com/post/twitter-marketing

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