Khulna University of Engineering and Technology, Khulna-9203

Department of Electronics and Communication Engineering

Course No: CSE-3100
Course Title: Internet Programming Laboratory
3rd Year 1st Term
Report on: Developing a website called “Online IT Service Help
Desk” using HTML, CSS and ASP.NET
Submitted To:
Md. Abdus Salim Mollah
Assistant Professor
S.M. Taslim Uddin Raju
Lecturer
Department of Computer Science and Engineering
Khulna University of Engineering and Technology, Khulna-9203
Submitted By:
Sadman Sharif
Roll: 1709044
Department of Electronics and Communication Engineering
Khulna University of Engineering and Technology, Khulna-9203
Date of Submission:
 Contents

 Objectives

 Introduction

 Hardware Specifications

 Software Requirements

 ER Diagram of Database

 Functionality of Project

 Conclusion

 References
Objectives:

1. To learn about HTML & CSS to design a website.

2. To learn about ASP.NET language.
3. To acquire proper knowledge about ASP.NET for the web development project.
4. To complete the project using ASP.NET language.
5. To know about database MySQL server.

Introduction:

A software company is huge; it comprises of various departments, sub-

departments, and offices. Inside a company, problems are solved only after
interaction between different departments concerned with the particular problem.
Hence, a good interaction between various departments is required.

For problem solving purposes, most of the software companies hire networking
engineers whose role is to solve issues related to networking and installations. This
task assigned to the engineers is often referred to as “Help Desk” assignment
which will create a better system of communication and interaction between
various departments.

So, the proposed web portal system, implemented using ASP.NET, is developed
for software companies to enhance their support/communication system. Here,
complains from employees and transfer request to a particular department is
properly managed so that employees can complete their respective company works
in a short time.

To complete this website HTML, CSS and ASP.NET languages were used. For
database connection SQL language was used.
Hardware Specifications:

Serial Number Name of the Rating

Hardware
01 CPU Intel(R) Core(TM) i5-
7200U CPU @ 2.50
GHz
02 Memory 8.0 GB
03 Disk 0 (C: D :) Gtek 240GB
SSD
04 Disk 1 (E:F:G:H) WDC WD10JPVX-
60JC…
HDD
05 GPU 0 Intel(R) HD Graphics
620
06 GPU 1 NVIDIA GeForce 940
MX

Software Requirements:
To complete this project on HTML, CSS, Database and ASP.NET we have to
install some softwares. They are:
1. Visual Studio.
2. Visual Studio Code.
3. Microsoft SQL Server Management Studio.
ER Diagram of Database:

Functionality of Project:

Conclusion:
After finishing my project, I learnt about basic HTML, CSS, Database as well
as ASP.NET. I gained some knowledge about website creation. It was very
difficult for me to complete my project. But with the help of my teachers it
became very easy for me and I was able to complete my project. I have some
drawbacks in my project and I will try to overcome these as I continue to learn
more about website creation.
References:
For finishing my project, I took the help of tutorials. For completing some
accomplishments, I also used the internet. Those references are listed below:
1. www.w3schools.com.
2. www.pragimtech.com.
3. www.codewithc.com.