4600844 i ee i INOULUNU BADAN NASIONAL, SENTIFIK ASI PROFESL INDONESIAN PROFESSIONAL ‘CERTIFICATION AUTHORITY SERTIFIKAT KOMPETENS! CERTIFICATE OF COMPETENCE No. $5100 9112 2 0000219 2019 Dengan ini menyatakan bahwa, This is to certify that, Yemima Angelica Jermia No, Reg. PAR 1429 00219 Telah kompeten pada bidang. Is competent in the area of. PERHOTELAN Hospitality Dengan Kualifikasi / Kompetensi: With Qualification / Competency: KKNI Level II pada Perhotelan KKNI Level I! in Hospitality Sertifkat ini berlaku untuk: 3 (tiga) Tahun This certificate is valid for: 3 (three) Years Bekasi, 31 Juli 2019 ‘Atas Nama Badan Nasional Sertifikasi Profesi On Behalf of Indonesian Professional Certification Authority Lembaga Sertifikasi Profesi jonal Certification Institution ‘SMK Negeri 3 Kota BekasiDaftar Unit Kompetensi ‘Speak English ota bosic operational level List of Units) of Competency Common Core Competencies Functional Competencies NO] KODEUNIT TUDUL UNIT NO] KODE UNIT TUDUL UNIT untr coe unerTmme unir cooe unir Tme Bekerarama dengan olega dan Teta Taian reiangan on 1 | omerase: — | pelangean 12 ornssc.e0e | penemuarbarang Work with cxtoner ad coleagues Provide lost ond found eany Bekea alam nghungan sol yorg Menoima dan manproesresanas 2 | otmoraroe berbeda 13 | DIHFOCI20" TY Receive and process reservations Work ine socal diverse enuronrent Manyedakan lyanan 0es35 ROSSA enghut prosodurrsohatn, 14] ornroci20 | Pronde accommodation reception 3 |omorare [Heaton der heanaran aa remnces Tplerent occupational heath ond 7 eyed ajanan Bal Boy OTEE foe a 15 | OIMFOCL207 T provde Bel Boy / Porter services engi poser Taba onpalio 4 | oxsoraros Memaroees vancaks Fevangan Follow work hygiene procedures, 16 | onsexczor 7 Melatkan prosecu anita ‘Proceso fnancil sole ronsocton ‘Perform cereal procedures Wenyedaban a housekeeping unk tars a7} onseccxaor Mencaf dan mendapatian data compar Provide hourekeeping services to guests GC] eeeem ress ond retrieve computer-basec Aces and rete compute bated arborhan tions dn poratn ae] onmmasee = odorata naa Gieas pub 760 Foci ond 7 | oxsorarer ment ‘Communicate onthe telephone iesietan ona aA Tergenbangian dan nenpebaeu 19 | oummoses | Govermepreranms Jarmo 8 | omoraim han eran indi parsala iat fo pat uncere hasprromy! ‘Menanganilinen dan pakaian tamu Industry Knowledge | are Mempromostan pos dn a Kapaa Taunderinen and guest lather 9 | orworas.i0 pelenagan. Promote products ond sericea @ Menangen sas hati 10 | ouvoranas ‘Manage and resolve conflict situations errno scar Tea Glam bass CLAN CLIOOY | ingots xat operasional dasar_ 11 | pantvonoeeas 31 Juli 2019 ‘Atas Nama Badan Nasional Sertifiasi Profesi (On Behalf of Indonesian Professional Certification Authority Lembaga Sertifikasi Profesi Professional Certification Institution ‘SMK Negeri 3 Kota Bekasi Nig? Dra. Yuni [Link] Kepala Bidang Sertifikas| ‘Head Department of Certification