JCB PLAZA LOUNGE

Territory Country City Address Contact No. Hours Closed

4/F Prince Hotel, Harbour City, 23 Canton Road, Tsim Sha Tsui,
Hong Kong Hong Kong 2366-7211 9:30 AM – 6:00 PM N/A
Kowloon, HONG KONG
080-755-4977
(toll free if calling from
Korea Seoul 2F, Kukje Building, 109, Namdaemun-ro, Jung-gu, Seoul, 04522, Korea within Korea) 9:00 AM – 6:00 PM Sun., holidays

(02) 755-4977
1800-734-0096
(toll free if calling from
Asia Singapore Singapore Accessible via Phone only within Singapore) 9:00 AM – 5:30 PM* Sun., holidays

6734-0096
0800-310-088
(toll free if calling from
Taiwan Taipei 6F-D 44 Sec.2, Zhongshan N.Rd., Taipei, Taiwan within Taiwan) 9:15 AM – 5:15 PM Sat., Sun., holidays

02-2531-0088
9th Floor, Gaysorn Amarin Building, 500 Ploenchit Road, Lumpini,
Thailand Bangkok 02-652-0341 9:30 AM – 6:00 PM Sun., holidays
Pathumwan, Bangkok 10330, Thailand

Guam Comete Bldg. 2F, 1245 Pale San Vitores Road, Tumon, Guam 671-646-1294 9:00 AM – 6:00 PM N/A
1-800-775-0046
(toll free if calling from
America U.S.A. 2nd Floor, Waikiki Shopping Plaza, 2250 Kalakaua Ave., Suite 207A
Honolulu within the U.S.A.) 9:00 AM – 8:00 PM N/A
Honolulu, HI 96815, U.S.A.
808-971-8111

0800 058 111

(toll free if calling from
within France or
Europe France Paris 10 Rue de la Paix, 75002 Paris, France 9:00 AM – 5:00 PM Sat., Sun., holidays
Monaco)

01 42 86 06 01
* Only phone calls are taken after 1:00 PM on Saturdays.
JCB Plaza Lounges offer different services.

Updated as of April 2024. Services may change or be terminated without prior notice.
 JCB PLAZA
(Concierge/Information Center)
Territory Country City Address Contact No. Hours Closed
Group 1, Stueng Thmei Village, Khum Svay Dangkum, Siem Reap
Cambodia Siem Reap 063-766211 9:00 AM – 4:00 PM Sat., Sun., holidays
Kingdom of Cambodia (Siam Motors International Travel)
Room 201 & 209, No. 10 Tower, Shizhao Center, No. 88 Xiangxiang, Sat., Sun., holidays,
Beijing 010-6525-0425 10:00 AM – 4:00 PM
Dantai District, Beijing (JTB) Lunar New Year
Room 1611, No. 101 Friendship Road, Zhongshan District, Dalian City,
China Dalian 0411-8270-1423 10:00 AM – 4:00 PM Sat., Sun., holidays
Manhar 2 (in Dalian Golden Period Travel Agency Co., Ltd.)
No. 58 Maoming South Road, Shanghai, China; Hanazono Hotel 2nd
Shanghai 021-6326-0325 10:00 AM – 5:00 PM Sat., Sun., holidays
floor (in JTB)
JL., Bypass Ngurah Rai No 88, Kelan Abian, Tuban, Kuta, Bali, 80362,
Indonesia Bali 0361-708741 9:00 AM – 5:00 PM Sun. and holidays
Indonesia (JTB)
2nd Floor, Lotte Hotel Main Building, 30, Eulji-ro, Jung-gu, Seoul, 8:30 AM – 12:30 PM
Asia Korea Seoul 02-771-8110 Sat., Sun., holidays
Korea (in LOTTE JTB) 1:30 PM – 5:30 PM
Unit 16.02-16.07, Level 16, Amoda, 22 Jalan Imbi, Kuala Lumpur
Malaysia Kuala Lumpur 03-2148-0070 10:00 AM – 5:00 PM Sat., Sun., holidays
55100, Malaysia (JTB)
Unit 5, 8th Floor, MDCT Building, Block 20, Leyte Loop Cebu Business
Philippines Cebu 032-272-4016 9:00 AM – 5:00 PM Sat., Sun., holidays
Park, Cebu City 6000, Philippines
Take Exit 1 from MRT "Shuanglian Station" of Zhongshan North Road
2nd Stage (JTB), walk right on Minsheng West Road, turn right at
Taiwan Taipei 02-2523-4952 9:00 AM – 5:30 PM N/A
Zhongshan North Road 2nd Stage Intersection, and walk for about 2
minutes. The 8th floor of the Southeast Tower Building
11th floor Estar Building, 147-149 Vo Van Tan St., District 3, Ho Chi
Vietnam Ho Chi Minh 028-3829-1009 10:00 AM – 4:00 PM Sat., Sun., holidays
Minh City, Vietnam (in JTB-TNT)

Honolulu Ala Moana Center, 1450 Ala Moana Blvd. Honolulu, HI 96814, U.S.A. 808-921-1212 9:30 AM – 6:00 PM N/A
Face to Face:
12:00 NN – 6:00 PM
America U.S.A.
3200 Las Vegas Blvd. South, Las Vegas, NV 89109, U.S.A. (Saks Fifth Phone:
Las Vegas 702-382-5906 N/A
Avenue/ WORLD ASSISTANCE SERVICE, INC.) 10:00 AM – 06:00 PM
(Mon - Sat)
12:00 NN - 07:00 PM
(Sun)
JCB Plaza offer different services.

Updated as of April 2024. Services may change or be terminated without prior notice.
 JCB PLAZA
(Concierge/Information Center)
Territory Country City Address Contact No. Hours Closed
C/O Westin Bonaventure Hotel, 404 South Figueroa St., Suite 520ｰA,
Los Angeles 213-627-2950 9:00 AM – 5:30 PM N/A*
Los Angeles, CA 90071, U.S.A.
New York Hilton Midtown Hotel, 1335 Avenue of the Americas, 2nd
New York 212-698-0860 09:00 AM – 5:30 PM N/A*
U.S.A. Floor, New York, NY, 10019, U.S.A. (in JTB)
TASI BLDG, Beach Road,South Garapan, Saipan, Northern Mariana 9:00 AM – 12:00 PM
Saipan 670-233-1522 Sat., Sun., holidays
America Islands, U.S.A. 1:00 PM - 5:00 PM
C/O Hotel Nikko San Francisco: 222 Mason St., Ground Floor, San
San Francisco 415-391-7234 09:00 AM – 5:30 PM N/A
Francisco, CA 94102, U.S.A. (in the World Assistance Service, Inc.)
1240 Bay St. Suite 205 Toronto ON M5R 2A7, Canada (IACE TRAVEL
Toronto 647-692-5800 09:00 AM - 06:00 PM Sat., Sun., holidays
Canada INC)
Vancouver 8899 Odlin Crescent, Richmond, B.C., V6X 3Z7, Canada (JTB) 604-683-7349 09:00 AM – 5:00 PM Sat., Sun., holidays

Hanauer Landstrasse 291B, 60314 Frankfurt am Main, Germany (in 9:00 AM – 1:00 PM
Germany Frankfurt 069-299-87870 Sat., Sun., holidays
JTB) 2:00 PM – 5:30 PM
Italy Rome Viale Castro Pretorio 124,00185 Roma, Italy (in MY BUS) 06-4820764 9:30 AM – 5:30 PM Sat., Sun., holidays
Avenida Diagonal, 416 3rd Floor 1Room, 08037 Barcelona, Spain 9:00 AM – 1:00 PM
Europe Barcelona 93-490-9351 Sat., Sun., holidays
(Kuoni/JTB) 2:00 PM – 5:30 PM
Spain
9:00 AM – 1:00 PM
Madrid Calle Jacometrezo, 15 4th Planta, 28013 Madrid, SPAIN (JTB) 91-761-8300 Sat., Sun., holidays
2:00 PM – 5:30 PM
United Kingdom London 1st Floor, Standon House, 21 Mansell St., London, U.K. (JTB) (020) 3167-9190 10:00 AM – 5:00 PM Sat., Sun., holidays

10:00 AM – 1:00 PM
Cairns Shop 5, 34 Esplanade, Cairns, QLD 4870, Australia (JTB) 07-4052-5886 Sat., Sun., holidays
2:00 PM – 5:00 PM
Suite 4, Level 2, 34 Orchid Ave., Surfers Paradise, QLD 4217, 10:00 AM – 1:00 PM
Australia Gold Coast 07-5592-9472 Sat., Sun., holidays
Oceania AUSTRALIA (JTB) 2:00 PM – 5:00 PM
10:00 AM – 1:00 PM
Sydney Level 18, 456 Kent St. Sydney, NSW 2000, Australia (JTB) 02-9510-0379 Sat., Sun., holidays
2:00 PM – 5:00 PM
New Zealand Auckland Level 9, 131 Queen St. Auckland, New Zealand (JTB) 09-379-0530 9:00 AM – 5:00 PM Sat., Sun., holidays
* Only phone inquiries are available on Sat., Sun., and holidays
JCB Plaza offer different services.

Updated as of April 2024. Services may change or be terminated without prior notice.