‘1 Business and its environment (AS Level)
1 Enterprise
"11 The nature of busines activity
{he purpose of business activty
the factors of production needed for business
activity land, abou capital andenterpise
the concept of adding valve
he nature of economic activi, the problem of
choice and opportunity cost
the dyramic business envionment
why businesses succeed ofa
iererces betwee local tonal intemational
and maltinatonalbusineses
2TH role of entreprenears and nvapreneus
the qualities enepreners and itrapreneus
need for success
theroleof entrepreneurship ncreating and
staingup abuses
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thevoe
barr to entrepreneurship
osines rik and uncerainty
thevoleo business enteprisein the development
of country
713 Busnes pane
the meaning and purpose of busines plane
the key elements ef busines plans
the benef and lntations of busines plane
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Scanned with CamScanner12 Business structure
1.21 cone sectors
he prima, secondary, erry and qunterary
sectors and busiesies within those sectors
the public and private sectors nd businesses
within thor sector
the reasons for and consequences ofthe changing
relative mportanceof these sectors
22 business ownership
the mi eatures of ferent types of business
mesh leaders, partntanps, private
Ete conponis, public Lite companies,
ranches, co-operatives, joint ventures and Soci
enterprise,
the appropriateness of diferent types of buna
onnership
the concepts nlnitedUailty and rated
\ibity and ter importance
the advantages and disadvantages of changing
rom one ype of business oanestiptoanother
13 Sie ofbusnese
1.3.1 Measurements of Busines sae
the appropriateness of aferent methads of
easing the size of abusiess
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13.2 Signicance of mall businesses
the advantages and disadvantages of sing 8
small business
‘the eng and weakness of fy busines
the importance of sal businesses andthe vle
inthe eco
‘the roe of small business a part ofthe
indus tutu insame nutes
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Scanned with CamScanner1.33 Business growth
wy anghow a business might grow internally
ganic growth)
the citerent types of external growth through
merger and takeover-herzontal vertical
(backward and forward), conglomerate
iertication,tenaly merger, hostile takeover
the impact of a merger/takeover on stakeholders
why amergritakeover may or may not achieve
objectives
the importance of joint ventures and strategic
aliances a: methods of external growth
"LA Business objectives
1.41 Busnes objectives inthe private sector and public
the objectives of businesses private sector,
publi sect, and social enterprises
theimpertance of busines objectives
corporate oda responaiblity (CSR) and the ple
bottom line = economic (fnarcial), socal and
envionmental objectives
the relationship between mission staterent,
sis, objectives, strategy and tactics
142 Objectives and busines decisions
the dierent stages of busines decision-making
and the role of ebecivesin the stages of business
deciion-making
how objectives might change overtime
the translation of bjectivesint targets and
budgets
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the need for communication of objectives and
the ike impact onthe workforce
SMART (speci, measurable, achievable, reali,
me lnited) objectives
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15 Stakeholders in business
1.51 Business stakeholders india or groups with an interest in the
active of a busines LW
“intemal staebolders and external stakeolders (ml
‘the oles, rights and esponsiblies of
stakeholders
7152 The lative importance and influence of akaholders| the impact of busines decons on stakeholders,
on busines activities and ther resction® LI
‘the impact of stakeholder ams on business
decisons
‘how and why a busines needs to be accountable
twits stabeholdess
| how conflict might arise from stakeholders having
ferent aims and objectives
‘ow changing busines objectives might affect te
stakeholders,
2 Human resource management (AS Level)
21 Human resource management (HRM)
21 Purpose and les of HRM theroleofHAMIn meeting organisational | —]|| | J
objectives L)
22 Worlorce planning Therasnsfrandrdectawonicesin—|[~] |
‘measarement of labour tanover
‘he inplcations of high and low abourtamover
fora business
Scanned with CamScanner213 Recruitment and select
recutment of employees ps
cron ard pen pata) nd
recruitment methods (ob advertisements,
employment agencies online recruitment)
CR
ntemal and extemal ecutent
‘election methods crilumvitae, sume,
application forms, interviews, relerences, testing,
siseement centres
employient conse
2114 Redundancy and ésissal
the ference between redundancy (wluntary
and involuntary) and dismissal (a, unfit)
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215 Morale ond welfare
the relationship between HRM, employee morale
and wellare ina busines including the concept of
workif balance
the pact of diversity and equal i the
workplace ona busines
236 Waning and development
different types of taining induction, or-thejob,
offthe-job
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the impact of waning and development ona
business
employee development to encourage
Intapteneuship
‘employee development to encourage mult
shiling and esbaty
77 Management and workforce lations
how cooperation between management and the
workorce canbe of benefit to both
the impact on employers and employees of ade
union volvement inthe workplace eluding
theirroleincollective bargaining
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Scanned with CamScanner2.2 Motivation
221 Metvation as teal of management andlesdeship | the need to motivate employees to achieve the
Lobjeciver of» burners
222 aman needs simple explanation of human ned
[how human needs may oF may not be satisfied at
wok
223 Motivation theories ‘the ear ofthe maincontent there (Taylor,
May, Masion Herbeg and McClelland and
= proces thor (Vroom)
[224 motvatien methodsin racic: nandalmatWaten, | the heres in practical stations ml
non-financial mativators
diferent payment methods tire Based salary,
ec rates commision bose, rt shang,
pefemance related poy. fngebeelis
dileet types fon inanel metnatos
wining opportune fo promotion. uJ)
development sats, job re-sign, eam working,
lempomermert paticpatin job enrchment
waysin which employees can partpate inthe
management and contol of businessactty —_|L—J|_—_||L_]
23 Management
231 Management and managers wadtonal manager fncins planing
|eraning directing, controling
the le of manages: Fayel, Miiberg
he contibution of managersto busines
perfomance LI
management styles atouate, demecrati,
asserfare, paternalistic
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Scanned with CamScanner3 Marketing (AS Level)
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31 The nature of marketing
311 The role of marketing nd its lationship with other
business acts
marketing objectives
the Unk between marketing objectives and
corporate objectives
312 Demand.and soply
the factors influencing the demand fer and supply
ofthe products of abusiness
interactions between demand, supply and price
313 Markets
ow markets may difes consumer andindustal
‘markets local. national and international markets
the ference between product enentation and
customer (matket) orientation
measurement of market share and market growth
the implications ofchangesin marketshare and
market growth
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31:4 Consumer and indus marketing
the classification af prodts
ow marketing right fr fr consumer
products (82C busines to consume!) and
Industral products (828 business to business)
3115 Mass marketing and niche marketing
the features of mass and che markets
the advantages and disadvantages of mass
marketing and niche marketing
[316 Market segmentation
methods of market segmentation: geographic,
demographic and psychoyraphic
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the advantages and disadvantages of market
segmentation
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Scanned with CamScanner'317 Customer lationship marketing (CRM) the aisof OM
‘he costsand bereft of CRM
Ba Market research
[3.21 The purposes of markt research ‘aentiication af mainfeatres of amare e,
| er, competitors
idenieaion of eustomer ard conser
characteristics, poles, wants and eds
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secondty research, an the mala eats af 02
‘chines of data colected ng primary
research methods
‘elles of ata olected fom secanny
research sources|
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323 Sampling the need or and itatons of sampling
32.4 Maiet esearch data ‘te elblity fhe datacllected
‘nays of quantitative and qualatve ata
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interpretation of information presentedin tables
carts and gapks|
[3.3 The marketing ix
3317he elements ofthe maseting mix the 4Pr he 4s: rod Pic, Prometion, ace
(Gstriaton chanel) LL}
33.2 Product the difference between goods nd sences
tegbi nding atte of peaics|f [
theimportance of roduc development [
product illerenttion ard wique sling pont oO
(usr).
Contidgehterston A A Lee! Br 8509 *
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Scanned with CamScannerScanned with CamScannerScanned with CamScannerScanned with CamScannerScanned with CamScannerScanned with CamScannerScanned with CamScannerScanned with CamScanner33.3 Product portfolio analysis
‘product lifecycle and decions about extension
stratepes
Boston Matix analysis and its uses
ingact of pdt porte ara en maiing
33.4 Picng methods
‘objectives and iefalnes of eilfeent pricing,
methods: competitive, penetration, skimming,
pice discrimination, dynamic, costbased and
psychological
3.35 Promotion methods
the objectives and usefulness of diferent
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prometion methods ==)
advertising promotion io
‘ales promotion oO
ieet promotion iC