1] If we make config change and customer connect to the server and unable to connect for

example No other host try to connect port 3065 then what is the steps to go and checks to
why denied with connect?
--->In this situation we have to check,
-Network Connectivity:- check network connectivity by using “Ping” command.
-Check listening ports:- confirm that the server is listening on port 3065. You can use the
“netstat” or “ss” command to check listening ports.
Sudo netstat -l| grep 3065
-Check application logs:- Look for any error message or warning in the application logs
related to the connection attempt . we can check the application logs in “var” directory.
-Check for service status:- Ensure that the service listening on port 3065 is running. You can
check the status of the service using “systemctl” command, like
Systemctl status <service-name>
By following these steps, we should be able to identify the cause of the connection issue.

2] Concept of checking the firewalls.

3] Concept of port listening netstat command?
---> By using netstat command we can display information about network connections,
routing tables, network interface.
Netstat -l:- show all listening ports.
4] How you list the ip servers which command use?
--->By using ipconfig, ip address, ifconfig & hostname -I command we can list the ip of
servers.
5] Are you familiar with gateways?
---> Yes, gateways are essential components in computer networking. They serve as entry
and exit points for data packets traveling between different networks, facilitating
communication between devices or network that use different communication protocol or
technologies.
6] How would you go about showing speed and duplex?
---> Open the terminal.
-Type the command “ifconfig” to list the network interfaces.
-identify the network interface for which you want to check the speed & duplex setting.
-Once you identify the interface, you can use the “ethtool” command to check the speed and
duplex name.
Ethtool <interface-name>
7] How the connection of duplex?
8] Concept of ARP table?
--->Address resolution protocol manipulate system arp cache, resolve ip to mac address.
Arp -display current arp table information.
9] VI editor / how to save and quit in vi editor.
---> Vi editor is text editor program in linux operating system.
- Vi mostly used to create file as well as edit and modify the files.
- There are three modes in vi editor i.e.,
- Cmd/regular mode :- we can perform operation like cut, copy, paste as well as cursor
moving operation we can do in this mode.
- Insertion/ Edit mode :- We can insert & edit text in this mode.
- Execute/ replacement mode:- We can do save, quit, search operations in this mode
also single as well as multiple file switching operation we can do.
- Press :wq to save & quit in vi editor.
10]How would be configure the ip addresses on another server?
---> Edit the network configuration file using a text editor like vi or nano.
Sudo vi /etc/network/interfaces
- Find the entry for the network interface which you want to configure & add or
modify lines.
- Save the changes and exit text editor.
- Restart networking services for the changes to take effect.
11] what will be do if server in emergency mode, what command are you used to resolve it
to giving server backup.
---> actually, as L1 we get the server in normal mode if facing such situation than we are
escalating that issue with L2 team.
12] Can you please describe any troubleshooting or resolve steps in the process?
---> **CPU utilization issue**
- We will receive the mail alert if cpu utilization increasing more than 90%.
-we need to acknowledge that mail within 15 minutes due to SLA timelines.
-Then by using “top” command we have to monitor live processes.
-after that by using some cmd we have to fetch some top memory consuming file like,
 Ps -eo pid,pcpu| sort -nrk 2| head it will display top 10 memory consuming file.
-then by using “ kill “ command we have to kill some procees .
By following these steps we can resolve this issue.

**disk space issue**

-If disk space is getting full than we will receive the mail alert also that ticket display in our
que in service now tool.
-by suing du -sh|sort -nr| head it will display top 10 most space consuming file.
- than by using “tar” command we have to compress the file and it will free the space.
- also by using “find” command we can list out the 120 days older file which is not in used
and than by using “rm” command we can remove those file it will also free the space.

13] Concept of DNS server?

---> DNS stand for domain name system.
14] Did you know what a file in linux server to list that on dns server?
15] Decommissioning server concept. ( remove file or restore file safely)
---> by using SSH command we can do it.
16] What would be do look for while application did not start?
--->Check the network connectivity by using “ping” command.
- Check the application log & look for error message in var directory.
- By using netstat command ensure that any required network ports for the
application are not and already use by other processes.
- Check the service status by using “systemctl” command.