(Li electric Quality Objectives ‘The objectives of CB-electe: low voltage, are to embrace, accept and achieve our "Four ‘Absolute of Qualty"on a continuous basis. Conformance to Requirements: ‘+ All personnel hal at all imes conform to the speci requirements, both internal and external, ‘+ The company shall provide the required training throughout al loves of skin the organisation and where possible shal assist our supplier in adopting the same principles. “+ We shall eneure that al requirements are well documented, understood and are fee of eros, ‘+ We wil provide our customers with products and services uhich at all imes conform to thelr requirements in respect of quality, service and delivery. 2. Prevention: ‘+ Maximise the use of stalsical process contol and process capably analysis. + Constantly monitor and measure customer returns and implement effective permanent corrective actions. 1+ Use task teams to adress preventive and corrective actions. Make use of internal process and product aud, ‘© Measure all processes 0 as to identy and rectify pocential problems cffciony and effectively. ‘+ Maintain a high standard of health and safety as wel as imoeccable house- keeping. ‘+ Moritor and measure environmental responsiblties inline with intemational standards. 3. Zero Defects: ‘+ Ailemployees shall stve to achieve a standard of Zero Defects inal oftheir individual processes and goals. ‘+ Empower all employees to identiy, control and address Non Conformances immediately an effectively. ‘+ ‘Close enough” is not good enough, ‘+ Meet the requirements “st time every time" (CBI-BW-00-CPL-2008001-00-F 210372015 Page 1 of 2 low voltage(ki electric low voltage 12 of Non-Conformanc + Reduced the price of Non-Conformance by reducing the amount of scrap, rework and customer returns. ‘+ Measure all processes on an ongoing basis and apply parsto principles to ident processes which need tobe addressed by task teams ‘+ Reduce the following costs & Expediting 4 Reprocessing © Complaints handling 4 Excess Inventory Further to the above, CBl-electre: low voltage shall maintain a Quality Management System in accordance withthe requirements of ISO 9001. This wll be measured by internal quality system audits, corrective actions at wel as other second and thi party auc. CCBt-electrc: ow voltage shall encourage the execution of all work and processes with pride ‘and dignity. ‘Approved by: ©. Esterhuizen AS. Dickson ‘Managing Director Executive Engineering and Quality (CBI-BW-00-CPL-2008001-00.F 20872015, Page 20f2.