l8LCuLn1L?

ASkLu CuLS1lCnS (lACs)

C1 Who can apply for passporL ln assporL Cfflce Lucknow?
Any resldenL of Allahabad8ahralch8arabankl ChlLrakuL larrukhabad Corakhpur !aunpur kanpur
uehaL LallLpur Mau SanLkablr nagar Sonbhadra Ambedkar nagar 8allla 8asLl ueorla laLehpur
Pamlrpur !hansl kaushambhl Lucknow Mlrzapur ShrawasLl SulLanpur Auralya 8alrampur
8hadohl LLawah Chazlpur Pardol kannauz kushl nagarMahara[gan[ raLapgarh SlddarLh nagar
Azamgarh 8anda Chandaull lalzabad Conda !alaun kanpur Lakhlmpur Mahoba 8ae 8arell
SlLapur varanasl and unnao dlsLrlcLs can apply ln assporL offlce Lucknow or aL Lhe ulsLrlcL assporL
CollecLloncenLers aL Lhe aforemenLloned dlsLrlcLs ln Lhe offlces of ulsLrlcL MaglsLraLe

C2 When can one apply for passporL?

?ou can apply any Llme as long as all Lhe requlred documenLs as requlred are avallable wlLh you lor
deLalled lnsLrucLlons please see webslLe wwwpassporLgovlnAs regards renewal of exlsLlng
assporLs Lhey can be renewed one year before lLs explry daLe lurLher mosL of Lhe Lmbassles lnslsL
on Lhe passporL valldlLy of aL leasL slx monLhs Lo one year before Lhey conslder any appllcaLlon of
vlsas Accordlngly appllcanLs are advlsed Lo apply for renewal well before Llme and save lasL mlnuLe
rush

Lvery passporL lssued has a new number and valldlLy AL presenL passporLs are lssued for a Len year
valldlLy from Lhe daLe of lssue (Lven of Lhe appllcaLlon ls for addlLlonal bookleL/relssue) 1aLkal
passporLs are also lssued for a 10 year valldlLy on posLpollce verlflcaLlon basls Cnly for Chlldren
upLo Lhe age of 18 passporLs are lssued for a flve years valldlLy


C3 Who can apply onllne?

Any one applylng for a fresh passporL renewal relssue addlLlonal bookleL can apply onllne
AppllcanLs applylng for Mlscellaneous servlce vlz LCn8 CC Change of resldenLlal address eLc
cannoL apply onllne 1o apply onllne logon Lo wwwpassporLgovln and follow Lhe deLalled
lnsLrucLlons lf you wanL passporL under 1aLkal Lhen appllcanLs are advlsed Lo apply onllne
alongwlLh Annexure l" and l" Lo enable Lhe assporL offlce Lo accepL Lhe appllcaLlon across Lhe
counLer and for dlspaLch wlLhln Lhe sLlpulaLed perlod

C4 uo l need Lo vlslL Lhe assporL Cfflce Lucknow Lo submlL Lhe passporL lf reglsLered onllne?

?es AppllcanL has Lo come personally Lo submlL Lhe appllcaLlon along wlLh all requlred documenLs
uonL forgeL Lo brlng along Lhe prlnL ouL of Lhe passporL appllcaLlon whlch wlll bear Lhe reglsLraLlon
number and Lhe daLe of appolnLmenL wlLh Lhe assporL offlce for submlsslon of Lhe appllcaLlon LasL
few columns need Lo be fllled by hand and Lhe appllcaLlon has Lo be slgned and submlLLed ln Lhe
offlce Cnllne appllcaLlons cannoL be submlLLed on Lhe basls of auLhorlLy leLLer lurLher you can
submlL Lhe appllcaLlon any day from Lhe daLe of appolnLmenL auLomaLlcally alloLLed by Lhe
compuLer unLll a forLnlghL LhereafLer

C3 Pow do l make Lhe paymenL?

AppllcaLlon money and Lhe LaLkal fees as appllcable ls accepLed ln cash across Lhe counLer uonL
forgeL Lo Lake a prlnLed recelpL for Lhe amounL Lendered aL Lhe counLer

C6 Pow soon can one geL a passporL lf he apply's aL Lhe ulsLrlcL CenLre ln Lhe ulsLrlcL assporL
CollecLlon CenLre?

normally one should recelve Lhe passporL ln 4360 days lf Lhe appllcaLlon ls compleLe ln all respecLs
and all Lhe relevanL documenLs are enclosed Slnce Lhe ulsLrlcL cenLers accepL appllcaLlon fee only ln
uemand urafL Lhe appllcaLlons afLer recelpL aL assporL offlce Lucknow has Lo awalL clearance of
Lhe 8ank drafL Lhrough Lhe 8anklng channels and lL Lakes conslderable Llme and furLher delay
Moreover lL has been observed LhaL ln few cases Lhe demand drafLs conLaln some errors llke lack of
slgnaLure undaLed wrong code number eLc and lL furLher adds Lo Lhe delay before Lhey are
cleared


C7 WhaL are Lhe ma[or defecLs noLlced ln appllcaLlon on scruLlny aL Lhe assporL offlce?

l Some columns are lefL blank All columns should be fllled or lf Lhey are noL appllcable lL should be
speclflcally marked as no/?es or noL appllcable

ll lf Lhe appllcanL has sLayed ln more Lhan one place durlng Lhe lasL one year from Lhe daLe of
submlsslon of hls appllcaLlon all Lhe address should be lndlcaLed clearly and separaLe ersonal
arLlculars lorm should be fllled up for each address Any lncompleLe resldenLlal lnformaLlon when
noLlced durlng Lhe ollce verlflcaLlon noL only aLLracLs penalLy buL also leads Lo conslderable delay ln
processlng Lhe case roof of havlng sLayed ln Lhe same resldence for one year ls requlred lease
submlL Lhe llrsL and 1welLh monLh 8ank sLaLemenL/LlecLrlclLy 8lll/1elephone 8lll and noL for Lhe
enLlre 12 monLhs 1hese can be self aLLesLed and need noL be aLLesLed by a noLary Powever brlng
along Lhe orlglnals for verlflcaLlon and reLurn Cnly documenLs submlLLed Lhrough auLhorlzed 1ravel
agenLs should be noLarlzed lor Mlscellaneous servlce llke LCn8 sLamplng Lhe orlglnal documenL wlll
be reLalned and reLurned aL dellvery Llme

lll Whenever Lhere ls an addlLlon of Spouse name ln Lhe form and lf Lhe appllcanLs prevlous
passporL dld noL have Lhe spouse name lnclude Lhe Marrlage cerLlflcaLe/!olnL phoLo affldavlL

lv Slmllarly whenever Lhe Spouse name has Lo be deleLed from an exlLlng passporL Lhen lnclude
Lhe ulvorce deed/ueaLh cerLlflcaLe eLc Lo enable Lhe assporL Cfflce

v ln case of Mlnor appllcanLs boLh Lhe parenLs should slgn Lhe Maln form and Annexure P 1he
affldavlL should have been aLLesLed by Lhe lndlan Lmbassy of Lhe naLlon where Lhe Spouse ls
normally resldlng lf Lhe parenLs do noL have assporL Lhen an AffldavlL ln Annexure l should be
submlLLed and Lhe phoLograph of boLh MoLher and laLher be pasLed and aLLesLed on Lhe AffldavlL A
phoLo ldenLlLy of Lhe Mlnor's parenLs ls also requlred vlz An card voLers lu Card

vl AppllcanLs born afLer 2611989 should enclose Lhe 8lrLh cerLlflcaLe lssued by Lhe 8eglsLrar of
8lrLh or Munlclpal auLhorlLles as proof pf uaLe of blrLh Plgh School cerLlflcaLe eLc ls noL a valld
documenL for such appllcanLs All oLher appllcanLs born before 2611989 may submlL Lhelr Plgh
School MarksheeL/C8SL cerLlflcaLe as proof of daLe and place of blrLh lf Lhe Plgh School MarksheeL
does noL lndlcaLe Lhe place of blrLh a self declaraLlon of place of blrLh should be submlLLed along
wlLh Lhe proof of daLe of blrLh Cnly llllLeraLe appllcanLs and persons above 30 years of age can
submlL noLarlzed affldavlLs lndlcaLlng Lhelr place and daLe of blrLh ln addlLlon submlL 8aLlon
card/LlecLlon commlsslon card/An card eLc whlch also lndlcaLes Lhe age/daLe of blrLh

vll lease ensure LhaL Lhe hoLograph ls fronL faclng wlLh boLh ears vlslble and has a conLrasLlng
plaln background ln comparlson Lo Lhe phoLo of Lhe appllcanL Slnce phoLographs are scanned and
prlnLed on Lhe passporL and lf Lhe phoLo and background are noL of conLrasLlng color lL cannoL be
prlnLed properly 1he phoLos pasLed on Lhe flrsL page should noL bear any slgnaLure or sLamp no
phoLograph wlLh caps dark specLacles/goggles or unlform ls accepLable

vlll Slngle parenLs should submlL approprlaLe affldavlL of nCC duly aLLesLed by Lhe MaglsLraLe only

lx Cuardlans submlLLlng on behalf of parenLs sLaylng abroad should submlL AffldavlLs of
guardlanshlp duly noLarlzed + 2 affldavlLs from Lhe wlLnesses who ls known LoLhe appllcanL

x use ball pens only for slgnaLure and slgn all Lhe places where slgnaLures are requlred SlgnaLures
ln 8oller ball pen/lnk pen/Cel pen geL smudged whlle heaL lamlnaLlng and Lhe assporL offlce would
noL be responslble for smudged slgnaLures on Lhe passporL AppllcanL wlll have Lo agaln apply wlLh
paymenL for fresh bookleL

xl All forms and AffldavlLs are freely downloadable from Lhe webslLe wwwpassporLgovln

xll hoLocoples of documenLs submlLLed are only Lo be self aLLesLed 1here ls no need Lo geL Lhem
aLLesLed by a noLary

xlll 1A1kAL appllcaLlons whlch are accompanled by Annexure l" or verlflcaLlon cerLlflcaLe should
always be on Lhe Cfflclal SLaLlonery of Lhe Cfflcer lssulng Lhe cerLlflcaLe lease menLlon Lhe Cfflclal
and 8esldence Lelephone numbers of Lhe Cfflcer and Lhe Moblle phone number copy of Lhe ldenLlLy
card wlLh phoLograph of Lhe offlcer1he phoLo of Lhe AppllcanL should be sLamped wlLh Lhe offlce
seal uefence offlclals need noL submlL Lhelr phoLo lu 1hey should submlL any oLher phoLo lu for
record AppllcaLlons wlLhouL Lhe above wlll be re[ecLed aL Lhe counLer


C8 WhaL should l do lf l lose my passporL?

llle a llrsL lnformaLlon 8eporL aL Lhe nearesL ollce sLaLlon where you losL Lhe assporL 1he ll8
should clearly lndlcaLe Lhe assporL number whlch has been losL lf more Lhan one passporL ls losL
and only one ll8 flled submlL a copy of Lhe ll8 ln each case duly aLLesLed and lndlcaLlng Lhe
appllcaLlon ln whlch Lhe orlglnal has been flled lurnlsh a copy of Lhe orlglnal ll8 and all oLher
documenLs requlred for submlsslon of a normal passporL copy of Lhe losL passporL (lf you have one)
an AffldavlL of Loss/uamage of assporL and Annexure l and l lf Lhe dupllcaLe passporL ls requlred
urgenLly lf Lhe passporL was lssued ln anoLher assporL offlce or aL any of lndlan Lmbassy/Plgh
Commlsslon a conflrmaLlon from Lhem abouL Lhe passporL parLlculars and phoLo wlll be obLalned
before Lhe servlce ls rendered

C9 WhaL do l do lf l recelve Lhe passporL wlLh lncorrecL lnformaLlon or recelve some oLher's
passporL due Lo posLal errors?

lease reLurn Lhe passporL lmmedlaLely Lo Lhls offlce lf mlsLake ls on accounL of assporL offlce we
wlll recLlfy Lhe same and reLurn Lo you wlLhouL any charges A one page CorrecLlon form wlll have Lo
be flled by Lhe appllcanL lf error was on accounL of daLa lnlLlally furnlshed by Lhe appllcanL ln Lhe
appllcaLlon Lhen appllcanL wlll have Lo flle a CorrecLlon form and submlL lL ln Lhe offlce lull fees wlll
be charged ln such cases lf Lhere was a mlsrepresenLaLlon of facLs Lhen penalLy could also be
lmposed

Powever appllcanLs are urged Lo flle onllne appllcaLlons whlch wlll ensure LhaL Lhe passporLs are
dellvered wlLhouL any errors slnce Lhe appllcanL has hlmself/herself fed Lhe daLa PandwrlLLen
appllcaLlons are many a Llmes ellglble and noL wrlLLen ln caplLal leLLers ln dark lnk and Lhe daLa enLry
operaLors are unable Lo comprehend Lhe correcL alphabeL or flgures ln cerLaln cases


C10 Can l submlL Lhe appllcaLlon on Lhe basls of auLhorlLy leLLer?

?es Manual appllcaLlons can be submlLLed on Lhe basls of auLhorlLy leLLer 8uL Lhe auLhorlzed
person should normally be a close relaLlve and should carry a phoLo ldenLlLy card for verlflcaLlon
AuLhorlsed 1ravel agenLs approved by Lhe MlnlsLry of LxLernal Affalrs represenLlng Lhe appllcanL can
also submlL on Lhe basls of auLhorlLy leLLers


C11 Can one collecL Lhe passporL on Lhe basls of auLhorlLy leLLer?

assporLs are normally noL handed over aL Lhe counLer ln excepLlonal cases Lhey can be only
handed over Lo Lhe appllcanL on producLlon of hls/her phoLo ldenLlLy card Mlnor's passporL can be
handed over Lo elLher of Lhe arenLs who have slgned Lhe nCC assporLs on whlch mlscellaneous
servlce are rendered are handed over across Lhe counLer Lo appllcanL or Lo an auLhorlzed
represenLaLlve 1ravel AgenLs who are auLhorlzed Lo submlL Lhe appllcaLlon are also auLhorlzed Lo
Lake dellvery of Lhe passporLs across Lhe counLer on producLlon of Lhelr Company hoLo ldenLlLy
Card (Cnly Mlscellaneous servlces)

C12 WhaL do l do lf l have a CourL case agalnsL me?

Clve full deLalls ln Lhe approprlaLe columns ln Lhe appllcaLlon from lurLher obLaln a CourL order
granLlng permlsslon for Lravel abroad whlch should be duly aLLesLed ln orlglnal by Lhe courL and
enclose Lhe same alongwlLh Lhe passporL appllcaLlon lf Lhere are more Lhan one case Lhe order
should cover all Lhe cases SubmlL an underLaklng Lo follow Lhe CourLs dlrecLlons for Lravel abroad
as per Lhe Lerms lald down and Lo surrender Lhe passporL as dlrecLed any Llme by Lhe auLhorlLles
concerned

Suppresslon of lnformaLlon abouL pendlng courL cases wlll aLLracL penalLy of upLo 8s3000/ and add
Lo Lhe delay ln processlng Lhe appllcaLlon

C13 Where do l submlL my onllne appllcaLlon ln Lhe assporL Cfflce Lucknow?

AL CounLer no1 SubmlL Lhe appllcaLlon along wlLh Lhe requlred documenLs over Lhe CounLer

C14 AfLer submlLLlng my passporL appllcaLlons whaL should l do?

ln case of fresh assporL appllcaLlon we send Lhe ersonal arLlculars lorm Lo Lhe concerned
uepuLy Commlssloner of ollce/ulsLrlcL SuperlnLendenL of ollce for ollce verlflcaLlon 8eporL on
Lhe Lhlrd day from Lhe daLe of submlsslon of your appllcaLlon 1hese auLhorlLles Lhen send Lhe l Lo
your local area ollce sLaLlon for verlflcaLlon Accordlngly lf you do noL hear from your local pollce
sLaLlon wlLhln 20 days from Lhe daLe of submlsslon your appllcaLlon you may vlslL your ollce sLaLlon
along wlLh your documenLs and fee recelpL and have your pollce verlflcaLlon done

C13 l am sLudylng ln Lucknow and sLaylng aL a PosLel l do noL have a SLay roof" Pow can l apply
for passporL?

?ou should enclose a 8onaflde SLudenLs leLLer from your College/School/lnsLlLuLe and also from Lhe
PosLel Warden (lf you are sLaylng ln a PosLel) lf you are sLaylng ln a prlvaLe accommodaLlon Lhen
Lhe lease deed would have Lo be enclosed wlLh Lhe appllcaLlon lf you have [usL arrlved ln Lucknow
Lo [oln an asslgnmenL Lhen a Company leLLer lndlcaLlng your place of resldence wlLh company hoLo
ldenLlLy Card and Lhe 8ank ass 8ook/LlecLrlclLy 8lll/1elephone 8lll or Lease deed lndlcaLlng your
proof of resldence should be enclosed

C16 WhaL should l check wlLh my Lravel agenL before l submlL my appllcaLlon? Approved Lravel
agenLs who can submlL appllcaLlons Lo Lhe assporL Cfflce can submlL ln one day upLo 73
appllcaLlons on behalf of Lhelr cllenLs Accordlngly lL ls ln your lnLeresL Lo flnd ouL when would your
appllcaLlon wlll be reglsLered ln Lhe assporL Cfflce Lucknow afLer you submlL Lhe forms Lo Lhem