AMIGO SMART, VALUE . AND POWER SHOPPERS -OWNER’S & QPERATING MANUAL . Read' this ' manual before operating Serial Number:TABLE OF CONTENTS Safety First ‘Operating the Amigo® Shopper i ° Keeping the Amigo® Charged Maintenance Schedule Service [ASIC MPC Diagnostic Codes Electromagnetic Interference Wiring Diagrams 1116 Warranty 17 Dear Store Manager, Thank you for purchasing an Amigo* Shopper. Weare pleased thaeyou have choten ur product eniane your notes competitive positioning. Having introduced ehe first commetcial motorized shopping cart in 1970, we are confident of our ability to provide an affordable, durable and user-friendly solution to your electronic shopping care necds As reflected in this manual, our commitment to you extends beyond the initial purchase of your Shopper: Amigo is committed to the quality of our products and superior customer service. As you will sec, the advanced design of these units facilitates easy customer use, as well as casy serviceabiliny Please read this manval carefully before anyone operates the Amigo® Shopper. We suggest you review operating tips and safety tips with your staff 30 chey are properly trained in showing customers how to safely operate this equipment. Ip have rete Hat Valueshooper Customer Service saff at 1-800-248-9131. Sincerely, Amigo Mobility International, Inc. Safe Operations Use the following rules as guidelines for the safe ‘eperation and use of the Amigo® SmanShopper, ValueShopper ‘F PawerShopper Wf customers are in dex to operate the Amiga, they personal ployiciens PowerShopper Mas Wiking yor happiray and good beclth fom all of vy at Amigo Compan_ SAFETY FIRST For your convenience and understanding; signal words are defined below: Auennine ‘Warning is used to indicate the presence of a hazard, which can couse severe personcl injury, decth or substantiol property damage if the warning is ignored Coution is used to indicate the presence of o hazord, which will or con couse minor pereonal injury or property domoge if the warning is ignored. Precautions *# Be coutious cround other customers, sore displays and shelving. * DO NOT USE handle as on astist * Keep legs on the platform while deiviag the Amigo, * The Amigo Shopper is resrcied to one occupant who mus! remain rected while the Amigo is in operation. * Maximum load capacity for the SmartShopper and ValveShopper is 625 Ibs (125 Ibs. load, 500 lbs. Person}, and the PowerShopper Is 750 lbs (250 Ibs. load, 500 Ibs. person}. * Do not operate the Amigo under low:light conditions. * Do not drive over or off abstacles mere than | inch (2.5 cm) high. This could be unsafe ond damoge the Amigo. “© Drive slowly while hurting ond on inclines: + Drive stroight up ond down inclines and do not perk on inclines. ‘* Do not back down inclines or onto any change in surfaces of grade. © Do not make shorp, obrupt tums ct high speeds or while going down on incline. * Acid inclines oF emp having a rise of more then | Inch (2.5 em) por ene fot (30.5 em) fled! stoncarc for whevichalr rar. * When driving over bumps, dips or inclines, approcch them at-a 90degree angle * Avoid sudden storis while the handle is turned sherply, * Do net operate in porking lots or ether areas with vehievlar traffic, * Trovel over grass, gravel, or soft dit is not recommended. * Always turn the Amigo “OFF” when stopped or geting on or off vehicle, '* Front stability wheal attachments on the Amigo SmartShopper ond ValueShopper provide additional stobilty and are required for rough or unevan surfaces. The stobilty wheel attachments, mounted below the platform, must not be removed * Don't expose the Amigo to spray-on cleaning salutians and excessive moisture, such as spraying it with « hose or leaving it wncovered in heavy rainOPERATING THE AMIGO® SHOPPER Shopper Handle Controls ‘The Shopper Hondle includes Forword/Reverse Handle Control Levers and Batery Indicator Light (Figure | ‘The Amigo Shopper should be parked and ft Nel turned “OFF” while notin vse forerd ond Revane Sr Driving To mave forward, pull the right side of the Hand Control Laver toward you (Figure 2). You can alto move forward by pushing the left side of the Hond Control Lever away from you By releasing the Control Laver, you will come fo 0 stop approximately one second atler release. To operate in reverse, pull the left side of the Hand Control Lever toward you or push the right side Control Laver away from you Aaarnne BE CAREFUL WITH GLASS DOORS gue 2 TG AVOID PERSONAL INJURY! Manually Moving the SmartShopper and PowerShopper Te puth by hand, locate the Manual Broke Lever on Rear Cover. To engoge freewheeling, push the Manval Brake Lever forward. To terminate freewheeling, pull the Manual Broke Lever toward the rear of the Amigo [Figure 3} Stopping The Amige® Shopper will stop approximately one second aber releasing the Hand Control lever. To Service the PowerShopper The PowerShopper basket con be uniatched, as shown P in Figure 4. The Latch is located under the rear edge. Remember when retuning basket to original position, ra be sure basket has fully botched. &_ KEEPING THE AMIGO® CHARGED Charger Operating Instructions Aigaution READ INSTRUCTIONS COMPLETELY BEFORE USING! To Charge With SmartCharge™ Simply drive the Amigo Shopper into the SmantCharge station ond charging begins immediotely. A green blinking light on the SmartCharge station indicates the Shopper is fully chorged and ready for use. To Charge Without $mar!Charge™ Park the Amigo neor a grounded AC electrical outlet. Turn the power "OFF" before charging. Charging cord i located behind the seat. Plag the end into the AC electrical outlet, Ensure the ead of the cord i+ secure in the outlet. Observe the LED light on the Hondle Control Panel. Connecting the charge cord to an AC souree will iniiote the charge eyele, The LED will Rash for approximately 30 seconds indicating start of the charge cycle. The LED will glow continuously until the batteries ore fully charged. The LED will flash when the charge is complete. * lt is bes! to allow the botterias te charge fully. «© For the very fist charge, charge for nine (9) hours or overnight if possible. * Chaige when not In use for best battery life. Remamber: itis bes! o keep the batteries fully charged, Extended charging will na! overcharge or harm the batteries Charger Safety Features Driving functions are disabled while inthe charging mode. This soety fectue eliminates the possibilty of driving ‘away while the cord is attoched. Note: Moke sure the AC charge card is unplugged from the wall AC electrical oullet before moving the Amigo. Assuring Long Battery Life & Warranty Protection Establish o regular procedure for chorging all Shoppers to assure tho! they have been fully charged. A multiple outlat stip with a "ROWER ON” indicator light could be used. Do not exceed outa! rating. Chargers draw approximately 2 amps each until boteries are charged. Be sure that all chorging outlets ore protected by © 1-amp groundfaul circuit interrupter (GAC). Botteries are rated te lost up to 400 ful discharge /recharge cycles, which converts up to-400 days of chorging: well over one yeor {if the above procedures are followed) Note: The aroun! of daily use will significantly impact the battery fe IF the Shopper starts going slower and slower and eventually wan't travel the entire store for a day's usage, ‘ond all other systems appeer correct, the batteries probably naed replacing. enmon VERY IMPORTANT! VALUE SHOPPER BATTERIES MUST BE WIRED CORRECTIY OR CONTROLER DAMAGE MAY RESUIT. PLEASE FOLLOW INSTRUCTION LABEL ON BATTERY COMPARTMENT DOOR, atnued on Next PageCharger Standard Precautions # Chorge batleries fully in o dey location * Cleon ony corrosion on the connections. = Examine cord pericdically for cracking or damage. * If you remove the batteries from the Amigo, put them on surfoce that cannot be damaged by acid fures Whenever 0 botiery is charged and dischorged through o cycle, it breathes. The breathing of the bottery emits ecid fumes and may mark surfaces it rests on for long periods of time. * Never smoke or allow an open fame in the vicinity of the battery * Use chorger for charging « sealed lead acid battery only. It fs not intended to supply power to an extrolowwchoge electrical system or to charge dry cell boteries. © Never charge @ frozen battery, * Do not operate the chargar in a cloved:in area or restrict ventiltion in any way. * A spark near the bottery may cause explosion Te Reduce Ritk of Spork: 1. Prevent external damoge to AC and DC cords 2 Connect DC wires to the batteries before connecting charger AC supply cord to the AC electrical outlet 3. When disconnecting charger, always do to in reverse sequence of connecting Breck Fist connection as for away from battery os possible. Distonce reduces the chance of explosion if 0 spark is generated and gos is present. * Be exire cautious not to drop @ metel tool onto the batteries. * Remave jewelry. Binns TO AVOID DAMAGE TO BATTERIES DURING STORAGE, DO NOT PLACE THEM WITH THE POSITIVE |+] AND NEGATIVE (} TERMINALS NEXT TO EACH OTHER [FIGURE 5}. Correct FAILURE TO FOULQW THESE SAFETY INSTRUCTIONS MAY RESUIT IN PERSONAL INJURY OR PROPERTY DAMAGE._ MAINTENANCE SCHEDULE Keep The Amigo” Shopper Shining Minimum mainianance Is required. Wipe clean with mild househeld cleaner end o damp cloth. Daily © Maintain batery charge. When notin use, turn the Amigo “GFF* to prevent battery droinoge. + Charge overnight, every night. * We recommend keoping the Amigo pluaged inis @ wall out when not in vse Extended charging wil not overchorge them. Monthly *# Clean upholstery, plastic and metal with @ mild surface cleaner. * Check and tighten ony exposed fasteners. # Check charge cord ond AC charging receptacle Three Months * Cheek all balts and connections for tightness and wear. * Chock basket welds and wire Six Months * Check all electrical connections for clean contoc! Inspect seat switch to enture wire ossembly is properly connected Yearly «Have your Local Service Representative check the Amigo completely. Aiuennine DO NOT EXPOSE THE AMIGO TO SPRAY.ON CLEANING SOLUTIONS AND EXCESSIVE MOISTURE SUCH AS SPRAYING IT WITH A HOSE, OR LEAVING IT UNCOVERED IN HEAVY RAIN. EXCESSIVE MOISTURE AROUND THE MICROPROCESSOR CONTROWIER (MPC) OR ELECTRICAL (CONNECTIONS MAY CAUSE CONTAMINATION OF ELECTRICAL CIRCUITRY, DAMAGE AND MALFUNCTION, AS WELL AS PERSONAL INJURY, SERVICE ‘You will get yeors of dependable operation if you follow the suggested maintenance schedule. For operations ‘questions, contact yout Local Service Representative, or call the Amigo Service Department at (800) 248.9131, 8 AM — 6 PM EST Monday ~ Friday. Please reference seriol number when calling. Serial Number Location (SNL) ‘On the Amigo SmartShopper, the SNL is whore tho hondle meets the’ plotform and also in tha lef rear corner of the platform ‘On the Amigo PewerShopper, the SNL is where the basket support attaches te ‘the platform and also in the left rear corner of the platform, ‘On the Amigo ValueShopper, the SN is on the front fork and ‘also inside the seat support section of the platiorm, behind the batteries.Fasteners Replacement Use only Grade 8 (US) or 12.9 DIN (metric) in all applications. For service and replocement parts, we recommend Amigo cuthorized parts UNIPAC® or Unidrive Drive Systems The UNIPAC drive or Unidrive is «precision ossembly lubricated for long service. Do not attempt to open or service the assembly, this will void the warranty Microprocessor Controller (MPC) Do not artompt fo service the MPC er related electronic componenis os this will void the warranty. Removing the Seat Ita not necessary lo remove the seat on o PowerShopper or ValueShopper unless the seat needs to be reploced. On a SmartShopper, you must remove the tect to occets the components under the cover To remove the seat, loosen the set serew located on the corner of the square sea! pos! directly under the seat. Removing the Rear Cover First, remove the seat. Place your fingers under the = cover just below the holes in the rear of the cover and pull caver cut and than up. Pull cover eut on each side. Lift off cover (Figure 6}. Figure 6 Circuit Breaker Replacement Instructions ‘An Automatic Resetting Circuit Brecker protects the wiring and battery in the event of a short circuit. If the Amigo stops, check for overloads or short circuits before continuing to operate. The Circuit Breaker is located under the Rear Cover and attached to the potitive terminal on the batteries (Figure 7). IF you suspect the Circuit Brecker is defective, use 0 jumper wire between the two terminals of the breaker. the Amigo runs now, replace the Circuit Breoker. IARNING DO NOT CONTINUE TO OPERATE THE AMIGO UNTIL THE CIRCUIT BREAKER IS: REPAIRI Occupant Seat Switch The Occupant Seat Switch is located under the SmortShopper ond VolueShopper sect. The cccupant’s weight on the sea! activates the Switch allowing the Shopper te operate, Ifthe Shopper will not operole while the occupant is seaied, remove the wires from the Switch If moves now, replace the Switch. If the Shopper does nol move, contact o Local Service Representative. If tha SmartShopper and VolueShopper run without the cccupont having to sit on the seat, remove the wires from the Seat Switch. Use a multimeter to check continuity across the male terminals on the Switch with the seat empty. Hf there is no continuity, replace the Switch. IF there is continuity, remove the Rear Caver and ensure the wire assembly is properly connected. JARNING ‘A SEAT SWITCH THAT IS. NOT PROPERLY MAINTAINED OR IS. DISCONNECTED MAY CAUSE PERSONAL INJURY AND PROPERTY DAMAGE.ASIC MPC DIAGNOSTICS CODES * The Amigo is equipped with on ASIC MPC. This Controller hos a Builtin Diagnostic Feature that will cause the Battery Indieater Light LED to Rash @ numeric code to indicate when there it 0 service problem. Under fg ‘operating conditions the Battery Indicator LED wil lash continuously to indicate three different situations, te © low boery condition whan driving. the botery charging cycle hers slavted! le whan the bateries ore fly chorged ding the charging cycle. When indicating 0 service problem, the Battery Indicator Light will Rash, hesitate for @ moment, and then flash ogo: Follow the code listings below to determine the problem. If the code indicates service problem, contact yout Local Sarvice Representative or coll the Amigo Service Deporimant at (800) 248-9131 for insiructians to verify ond correct the problem. | Code Description le Solution T=1 | EN Bote windings or connections are shorted (1] Unplug unit ond plug bok in {SmortShopper and PawerSbopper only) a Che wing avec od x (3) Replace bake {4} Replace controller 1-2 EM Broke windings \nections ar (1) Ur unit ond bock in, cud Powe'Sbopper ooh) 0 os culpa 4) Replace conller 2-1. | Motor windings er comectons re shared, i eae 3) Replace contr 2=2 | Motor windings or connections are open or I Ena EM rae ee i ing pon EM broke reece Fever i Beewteelog?ponon, @ cennectons ord ot a ene Replace motor 5 321 | Overtemperatie condition, 1) lw hppa ti 5 ina, teil! Sher Gls cod doops | 1 Ege EW ok cn otis ceingexcesive amperage ' jue 4-1 She wei se hips {1} Replace batery chorger the bate 4-2 Geren sping back inte “aot made” (I) Replace battery charger uring battery charging cycle. 5-1 MPC drive FETS shorted, {1} Replace controller 5-2. | WC regenerative broking FETS shored. [t) Replace caller 5-3 | Throtle poleaiomeles or trctle (I), Check to ensure handle coble is in good condition chevy fall bond out 1} place ttle potnionetr 6-1 fod sofware revision. [I] Replace controllerELECTROMAGNETIC INTERFERENCE ARNING RADIO WAVE SOURCES MAY AFFECT POWERED MOBILE VEHICLE CONTROL Electromagnetic Interference (EMI) From Radio Wave Sources Powered vehicles may be susceptible to electromagnetic interference (EMI), whicl shoring electromagnetic energy EM) emitted from sources such os radio stations, TV stations, amoteur radio [HAM) tranémiters, twoway radios ond cellular phones. The interference {from radio wave sources) can eaute the powered vehicle to release iis brakes, mave by itself, or move in unintended directions. lt con clio permanenty damage the powered vehicle's conial system. ‘The intensity of the interfering EM energy can be measured in volts per mater (V/m), Each powered vehicle can resist EM! upto a certoin intensity, This is called its “Immunity Level.” The higher the immunity level, the greater the protection, ‘At this time, current technology is eopable of achieving ot leas! a 20 V,/m immunity level, which would provide veel protection from the more common sources of radiated EMI. The immunity level of this powered vehicle is not known. There ore © number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid. Others ore not apparent and exposure is uneveidable. However, we believe that by following the warnings lisied bolow, your risk tp EM! will be minimized The sources of radiated EMI can be broadly classified into three types: 1. Hondheld portable transceivers (eansmiterseceivers) with antenna mounted direcily en the trensmiting unit Exomples include: citizens band (CB) rodios, “walkie talkie,” security, fire and police transceivers, cellular tolephones and other personal communication devices Note: Some-caltular telephones and similar devices transmit signals while they are ON, even when not being used: 2, Medivmrange mobile transceivers, such 5 those used in police cars, fire trucks, ambulances end taxis, ‘These usually have the antenna mounted on the outside of the vehicle; ond 3. Long-tonge tronsmitters nd transceivers, such as commercial broadcast tronsmitters (radio and TV broodcost ‘antenna towers) and omateur (HAM) radios. Note: Other types of handheld devices, such as cordless phones, fopiop computers, AM/FM radios, TV sets, CD players and cossette players ond small appliances such as electric shavers and hair dryers, so for as we know, are net likely to couse EMI problems to your powered vehicle, Powered Vehicle Electromagnetic Interference (EMI) Because EM energy rapidly becomes more inlense os one moves closer fo the transmiting entenna fsourca), the EM fields from handheld radio wave sources [ransceivers) are of special concern. Is peasible Jo unintentionally bring high levels of EM energy vory close to the powered vehicle's contol system while using these devices. This can offect powered vebiele movement and braking. Therefore, the warnings listed below are recommended to preven! possible interference with the coniral system of the powered vehicle Warnings Electromagnetic Interference (EMI) from sources such 03 radia stations, TV stations, amateur rodio (HAM) transmitters, twoway radios ond callular phones, can offect alectic vahicles. Following the warnings listed below should reduce the chance of unintended broke release or mabile vehicle maverert, which could resut in serious injury 1. DO NOT operate or tutn ON handheld personal communication devices, such os Citizens Band (C8) radios ‘and cellular phones while the vehicle is turned on, 2. Be aware of nearby transminers, such ax radio er TV stations and try 10 avoid coming close fo them 3. fF unintended moverant or broke release occu's, turn the vehicle off as soon os itis sfe. 4. Be aware that adding occessories or components or modifying the vehicle may make it more susceptible fo interference from redio weve saurces Note: There is no easy way to evaluate their effect on the overall immunity of the vehicle 5. Report all incidenis of unintended movement or brake release fo the mobile vehicle manufocturer, and note whether there is 0 rovrce of EMI nearby. Important Information 1. 20 volts per mater (V/M| is © generally achievable and useful immunity level ageinst EMI {a3 of May 1984}. The higher the level, ho greater the protection 2. The immunity lval ofthis produc isnot knewWIRING DIAGRAMS SmartShopper oa STATONSmartShopper with SmartChargeValueShopper with SmartChargepos PowerShopper Deore A ECOLPowerShopper with SmartCharge_ WARRANTY ‘Amigo Mobility international, Inc. (AMI) warronties its OEM products to the original purchaser. 1. Structural components including ploiform and sect post, are warronted ogains! defects in moterials end werkmanship forthe lifetime of tha preduct. 2. The transaxle, motor, cointrollec and battery charger ore worranted ogainst defects in materials and workmanship for 2-yeors from dote of shipment. The motor component on the ValveShopper, model # 440000, has © S-year worranty from date of shipment. The chain, belt and jackshaft ore normal maintenance items and not covered by the worranly. 3. Seats and other components are werronted aginst defects in moterials and workmonship for l-yeer from dote of shipment, Cuts and tears in seat are not considered o defect and not covered by the worranty, 4. Griginal equipment (GEM) batteries ore warranted ogainst defects in materials ond workmanship for 6 months from date of shipment, The battery warranty does not include damage caused by neglect or insufficient charging, Damage caused by batery moisture, spillage or leakage is not covered by warranty. 5. Repair labor is warranted for 6 months from date of shipment and is limited lo the repair or replocement of ‘components tha! are covered under the ports warranty. The laber warranty does not include: ‘© Labor for normal maintenance items. © Travel or service charges. “+ 2nd vist for same repair 6. Ports er components replaced under warranty are covered by the original warranty. (Warranty replacement does not exiond the warranty period.) 7. This warranty does not cover accidental er intentional domoge, misuse, oF normol weor and lear on items such os LED's electrical and mechanical switches, wires, belts, chains ond resistors, 8. This warranty does not cower damage ineured during shipping. If shipping damage has occurred, nef the shipping carter inmedianty 5. AMIwill repair or replace items that are returned te AM ond found to be defective under the terms of the warranty: For warranty assistance, please call 800-248-9131. 10. This warranty begias on date of original shipment from AMI. All warrany claims ond repairs are based on the serial number of each unit, If the serial number or purchase date is unavailable, AMI will use the manufocturing date on the vunit es the effective worranty date. 11. Foctory reconditioned units ond items installed as oftermarket accessories ore warranted ogainst defects in materials ‘and workmanship for 1-year. This waranty supersedes and is in lieu of oll othor warranties, expressed or implied, and no person, agent ar decler is ‘authorized 10 give any warranties on behalf oF AMI, nor to assume for AMI any cther liokilty canceming any of is products unless. made in writing and signed by an official of AMI. Any uncuthorized repair or modification will void this warranty: and release AM! from any liability. This warranty gives you specific rights, with the possibilty of other rights, which vary depending upan your locality.NOTES Dole Osie Date Remark Remark = emark Remark Remark Remork RemorkAMIGO MOBILITY ee INC. 725 Phone (800) 748919 * Fax (800) 334.7 7274 * www. myamigo.com