s (Maharashtra) Limited (TTML) is a leading player in the Tao Meee LCM ULAR TLL CLS Cole LRT la rite) Cle el Coker CNS ae UT: | solutions, we offera comprehensive portfolio of Information and Communication Technology (ICT) solutions for businesses in India under the brand name Tata offering innovative solutions which DeadManagement Discussion and Analysis (Contd.) COMPANY OUTLOOK ‘The Company is projected to witness growth in the years to come based on: 1. Wide optical fiber network 2. _ Strong brand presence across customersin this business with deep customer relationships. 3. Wide range of connectivity and Cloud & SaaS solutions meeting current needs of enterprise customers and continuous enhancement of the product offerings to cater to-emerging needs of the customers, 4. Robust channel partner ecosystem 5. Uniform, high quality customer experience. However, with rapidly evolving technology landscape, increasing ‘competition and mixed macroeconomic outlook, sustaining the growth without substantial incremental investments may be challenging. The expectations and risks stated n this report arein the opinion of the ‘management and may not necessarily fructify.A Our Focus ~ ‘At TTBS, our core focus is on SMEs. (Over the years, we have thoroughly understood the needs of businesses across industries and various sub- Solutions Sega RS EAR Rildo sree Infrastructure (TTML + TTSL) and medium, We design products, > Cloud &S2as services, and solutions to address their current challenges and simplify / ~1,30,000+ km > Collaboration journey. # Fiber Optic Network Pd ‘Across India 800+ Channel Partners v Marketing ¥ Gyber Security v Enterprise Data > Enterprise Voice Verticals > BFSI > Education > Manufacturing > Services > ITATES, > Retail & e-Commerce > Healthcare > Other industriesOur endeavour has always been to democratise technology and empower SMEs in their digital transformation journey by playing the role of a trusted digital solutions partner. Towards this end, we continued to strengthen our Smart Business Solutions portfolio with the following launches: » » > >» » > Smartflo WhatsApp for Business Suite: A key addition to the overall Smartflo cloud communication suite which enables seamless omni-channel communication. SmartOffice® Business Broadband: A single box solution with data, voice, security, and productivity tools to help businesses power up without the hassle of multiple vendors. Infrastructure as a Service: A cloud infrastructure portfolio launched in partnership with Microsoft. Smart Cloud Managed Services: A specialised support for every stage of an organisation's cloud journey. Smart Workspace Solutions: A suite of workspace productivity tools launched in collaboration with Google. This is in addition to our partnership with Microsoft and Zoom Communications. Seqrite Endpoint Security: A complete endpoint security solution powered by Seqrite, providing intelligent threat protection from cyber threats.ET Telecom Award Best Enterprise Service Provider of the Year Best Digital Transformation of the Year Best Customer Service cll DX Award For Operational Excellence through Digital Transformation Stevie Asia Pacific Award Best Customer ServiceKey Business Solutions smartiio) ‘Smartflo Suite of Solutions: _ SD-WAN iFLX: » Cloud Communications Suite: An award-winning, Innovative suite of > gives businesses operational simply, * applcaion-level prontisation/isibity, S integrated security, and enhanced £ application performance. This solution is + powered by Fortinet. solutions which allows businesses to flow forward with multi-modal, multi- functional, flexible scalable, secure and seamless digital connectivity atalltimes. > WhatsApp Business Platform: A platform designed for businesses to ‘connect one-to-onewiththeircustomers, atscale. Weare the authovised previders ‘of Meta Platforms (WhatsApp Business Platform). Infrastructure as a Service: {A superior cloud laaS and 24/7 support solution that enables shift of business ‘operations tathe cloudat acustom pace, computing, storage, networking, security, © and management. We have partnered With Microsoft to offer Microsoft Azure solutions, ‘Smart Workspace Solutions: > Microsoft 365: sulteof workspace productivity tools designed to simplify internal processes and help unlock the potential of ‘employees and technology. » Google Workspace: A digital workspace solution which provides ‘seamless connect between all core applications of work, like ‘email, chat, voice and video calling, collaboration, storage, task management, security tools, ec. > Zoom Communications: A new-age unified communication sulte customised to enhance collaboration for businesses. We have partnered with Microsoft, Google, and Zoom ‘Communications to offer Smart Workspace Solutions. * Anetworktransformation solution which ‘Smart Internet Leased Line: I, sthtecofheaty, HUM which ea aed gue dees rau + connect secur, managealty and ehinghusinessestheabiltytotasforn dear slit of is users and network ‘chou. Sohneer EZ Cloud Connect: A bundled solution which ensures connectivity across offices, data centres, and cloud port helping businesses eliminate multi-entty interaction. ‘SmartOffice* Broadband: A single box solution with data, voice, security, and productivity tools to help businesses power up without the hassle of multiple vendors. Our business solutions are born from a deep understanding of customer needs and our ability to develop products that cater to their key priorities, which include enhancing customer experience, improving operational efficiency, and ensuring financial growth.otannuarus ori aesnerat meus) temo. 2 2 4 5 ‘ "Name ofthe ‘Dr. Narendra Damodar Ee ‘Ankur Verma za ‘A.S.Lakshminarayanan—HarjitSingh agit singh DIN 07972092 aassaea ‘08616830 ‘09816905 (09816905 Designation Non-Executive ton- NonEiecutvelndependert Non-Executive Non NomindependentDrecor Managing Dretor Independent Director Drecter Independert Decor ae o @ 2 2 2 ‘uations BE.inMechancal Engineering PhOInEconomksfrom Indiana Degree in Mechankal PGoMin France and PGDMinFnance and {ana PGOM om IM, Kata Une, USA Enginedng rom BIS, Plan) Operatons tori ‘Operations rom it andisanaiamnusof tendon Ahmedabad anda BE-WMech, —Amedabod and a BE -Mech BusinessScieot He sabo.a—fomlT Roorkee from I oor | longstanding meer of EE Experience Senior Vea Psidentat Tata Around 48 year xpovncsin Over 37 yeas olexparenceina Has ove 28 yas of Has over 28 yearsof SonsPivate Limited, Aruné vancuscapactisincuding as broad range of richexperincein PSL rcheeperence in Pa. 2iyeasofexperencein Chie!Ecaromist RB, Member- leadeshiprolesacessreeions Maragemart Corporate Management Corporate investment onving Copal Planning Commsson,andvce andindures Trooghthe Strategy Planing, WHA Sttegy& Panning M&A, Naietsané Coppote” ———Chuneell Universtyof Pe. couseothiscarcer nekas SusnessDevelopment and Business Development and Strategy Previous was Managing Director dnvestment Barking DMs} in Bank of AmercaMeril rch and prior tothat he wasn Infosys Technolgies Lied Corporate Paring Group. managed and developed scalable businesses, with deep Understanding ofthe ‘bal teciology rake and enterprises rowing dal needs ‘Opeatensin Domestic and Intenazoral markets Operations in Domestic and Internaonal marketseemtlo, 2 3 4 5 ‘ ‘Name of the De tlarendre Darodat ea ‘Ankur Verma = AcS.tskshminarayanan —Hartsingh arising Dw o7a72892 omasaaa ‘8616830 oaaiss0s ‘05416505 OnerOreconhps/Al » ntaeestrestines + Teeseves ted = ata Tata Tee MTGE Tata T9eNETEAN conpaiscertal . Tyagwiunied . sutdnabletge Comeuncatorstintet "Slats Line ‘Shuion ied Foreuncaresniesc | Hom Conner + TaaTeesecesinted = WSTechlogiestinited + NVSTechlegistiied Bemenionsd + [Copal Housing Fane Led Francine ree + Tees ited + eanaocon + Baniigaton + necourea Syren Led seen ted + NeconNetor + TaaPhytinies + DhaServcesLinted °c Lied + Dhaniosns ans + Canguscomeet Teehologee Sects Fried + Ta NG Technolgies Frvsteunted + Supermat eocery SupptesPriatLimited Tata Communestone LiedKEY FINANCIAL INFORMATION & OPERATIONAL PERFORMANCE Revenue from Telecommunications service Telecommunication Service revenue for the year ended March 31, 2023 increased to € 1,094 Crores as against = 1,079 Crores in the previous year. Telecommunication Service Revenue (% in Crore) 1,053 1024 1,079 1,094 2019-20 2020-21 2021-22 2022-23 Note: Includes revenue from Consumer Mobility Business (CMB) upto June 30, 2019. CMB demerged effective July 1, 2019. Other Income Other income during the year stood at = 20 Crores (previous year % 26 Crores) which included income from rendering of services to the tune of % 12 Crores (previous year = 15 Crores).‘The Company cers one tthe angest poste of ICT soko for businesses in india, with an unwavering focus on custome cently, Innovation, and dota enablement, Our technology and solutions allow businessesto Improve processes, and reach their customers more effectively wile managing thelr workforce more efficiently. Key Launches Smartflo WhatsApp for Business Suite - A solution which enables seamless and superior customer experience with enhanced business communication. Asa key addition to the overall Smartfio cloud communication sulte, WhatsApp Business Platform, enhances seamless omni- channel customer communication. tis a fact that every business today dreams of an integrated emai-channel communication solution to engage existing and potential customers. WhatsApp Business Platform helps accelerate customer engagement, boost CXand ensure impactful customer interactions. Infrastructure as a Service Suite (IaaS) - A superior cloud infrastructure to help accelerate innovation and growth. Moving workloadstothecloudas partof their digital transformation journey is high on priority for majority of businesses today. Businesses need to make the right decision with the right partner who will support their cloud dreams. TTS has partnered with Microsoft to offer Microsoft Azure solutions. Smart Cloud Managed Services - A smart solution to help businesses manage transition to cloud. Businesses of all industries and sizes need to be able to be manage thelr IT requirements efficiently f they want to improve productivity, reduce costs, and streamline workflow. This is where ‘our Smart Cloud Managed Services comes in witha clear and cost- effective solution to help Businesses navigate the highly complex and rapidly changing cloud market “This year, the Company launched a variety of value-added connectivity and Cloud & SaaS solutions and continues to strengthen its portfolio with new partnerships. The Company Is also in the process of building a comprehensive ecosystem to ‘eatalyse digital adoption by entering into strategic partnerships with leading industry players. Google Workspace - An industry-best, flexible, innovative, and collaborative digital workspace ‘solution. Flexlblity, hybrid workplace, work from anywhere are buzzwords thatreflectthe changes inhow we worktoday. In this context, TTS has partnered with Google to offer Google Workspace solutions ‘whieh integrates seamlessly with ll the core applications of work, ‘ike ema chat, volce and video calling, collaboration, storage, task management, security tls among others. Endpoint Security - A comprehensive protection against cyberthreats. [As businesses go digital, it is essential to ensure complete protection against increasing cyber threats. TTBS endpoint security solution powered by Searite is a best-in-class endpoint protection security tool for small to mid-size organizations. It ‘offers comprehensive core, web, and network protections against ccyberthreats. Advantages include application controls, Data Loss Protection (DLP), and next-generation antivir protection. ‘SmartOffice* Business Broadband - A smart solution which brings broadband, voice, security, collaboration and productivity solutions in a single box. The current, accelerated digital adoption in India has led to increased demand for high speed, rellable broadband that can ‘boost productivity and becamea catalyst for growth. Our solution helps businesses move up from vanilla broadband connectionsand power-up their business with our cutting-edge-single-box product. SmartOffice Business Broadband bring: broadband, voice, security, collaboration, and productivity solutions ina single box.