4.
4.2
5.1
5.2
5.2
7.2
7.3
7.4
7.5
7.6
7.7
7.8
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
8.9
Is there any proof of information shared about the learning services to learners and interested parties
Is there any evidence that information shared with learners at least have all the elements including:
a) name, address of headquarters, contact details, and locations where the learning services are prov
b) kye management staff;
c)description of the main learning services offered by th LSP;
d)qualification of experience of facilitators ,n charge of the learning service, or both;
e) teaching methods;
f)description of learning environment and learning resources;
g) any certifications, awards, qualification and accreditation offered.
Is there any evidence of proposals shared with interested parties?
Is proposal aligned with the learning needs and learning request?
Check if the proposal contains at least following elements
a) the objectives and targets of the proposed learning services;
b) the capacity of the LSP to address the client's needs (e.g. Client references, technical characteristic
example of similar programmes);
c) the teaching and assessment methods to be used by the LSP in delivering the learning service;
d) the price, term and conditions
Before the start of the learning services evidence of information shared with interested parties about
which includes the following elements
a) the title and objectives of the learning service;
b) any prerequistes, technical or otherwise, such as a required level of competence;
d) dates, location, duration and timetable;
d) the proposed number of hours of instruction and how these are divided between different modes o
face learning, blended learning, IT-supported learning);
e) the teaching methods and the means of assessment to be used;
f) required software licenses and technical equioment;
g) tuition fees, examination fees the purchase of learning materials (e.g. books, software, worksheets
terms and conditions of payment;
h) cancellation, withdrawal and refund policies;
i) the procedures used for obtaining feedback about the satisfaction of learners (and where applicable
well as for handling their requests, suggestions and complaints;
j) the profile of the facilitators assigned to the learning service, such as their teaching qualifications, t
background.
Evidence of learning need analysis prior to the provision of learning service (record of learning need a
Evidence of learning outcomes identified from learning need analysis
Learning need analysis determine the following things:
a) Goals and requirements of learners and sponsors identified in learning needs analysis,
b) Level of competencies with time duration (e.g. Knowledge, skill, expert level)
c) Purpose and contexts (e.g. social, work, study)
d) Evidence of current competency of learner (record of self-assessment)
e) Prior educational and professional background of learner, culture, language and special needs
Evidence of getting information about the applications of competencies and indicators of success rega
Evidence of sharing the results of Learning Need Analysis with the interested parties prior to the desig
Evidence of sharing the results of Learning Need Analysis with facilitators
Evidence that information about learner is not shared with any one without is consent (policy about sh
Have we prepared a cirriculum, learning material and methods of assessment and evulations
Are the competencies of facilitators who are developing the curriculum are according to the requirem
a) See cirriculum (are the results of LNA aligned with design of learning services?)
b) See Curriculum (Does the curriculum includes goals of trainin, learning)
c) See Curriculum ( is the duration of learning, modes of learning defined in the curriculum)
d) (Does the curriculum contain the learning outcomes?)
e) (Intended means of assessments in the curriculum identified or not)
f) (is there any ration of facilitator to learner identified in the curriculum)
g) (is the methods and resources to facilitate the learning identified)
h) (is there any agreed type of certificate and content upon completion of the training)
i) (is curriculum covering the contractual requirements of interested parties)
j) have we developed any procedures for monitoring and evaluation of learning services
a) Is the learning material aligned with the curriculum and results of learning need analysis
b) Is learning material reflecting the current application of knowledge learned
c) Is the learning material designed according to the background, social and cultural needs of learners
Is there any evidence of sharing the learning material, cirriculum and means of assessment and evalu
interested parties.
Is there any evidence of reflecting the roles and responsibilities of LSP, learners and interested parties
Are these roles and responsibilities shared with the concerned parties
Is there any evidence of revision of the curriculum, learning and assessment material
Is the results of prior learning service delivered considered in the designing of learning services
Is there any policy
f learning service
