QUESTIONNAIRE ON PERFORMANCE APPRAISAL

Performance appraisal is the process by which a manager or consultant examines and evaluates an employee's work behavior by comparing it with preset standards, documents the results of the comparison, and uses the results to provide feedback to the employee to show where improvements are needed and why. The purpose of this questionnaire is to asses the significance of performance appraisal system at Telenor.

SOCIO DEMOGRAPHIC FACTORS:

1) Name ( optional ): .. 2) Sex: Male 3) Age: Up to 20 years 4) Marital status: Married Unmarried 20 30 years 30 40 years above 40 years Female

5) Educational qualification: Graduate 6) Department: Marketing 7) Year of service: Up to 2 years 2 -6 years 6 -10 years above 10 years HR R&D Fraud Customer services others Post graduate Diploma Double masters PhD

8) Monthly Income: (in Rs.) Below 10,000 10,000 -15,000 15,000 20,000 above 20,000

STUDY FACTORS: SA- STRONGLY AGREE, A AGREE, NN NEITHER AGREE NOR DISAGREE, DA DISAGREE, SDA STRONGLY DISAGREE S.NO 9 10 11 FACTORS Performance appraisal system is needed in organization Satisfied with the existing performance Appraisal system. The performance of the organization is assessed by self, superior or consultant. The performance appraisal helps to win cooperation and team work. The performance appraisal is helpful in reducing grievance among the employees. The performance appraisal is helpful for improving personnel skill. The performance ratings were done periodically Training programmers are effective for individual and organization development. The performance appraisal system helps to identify the strength and weakness of the employee. The performance rating is helpful for the management to provide employee counseling Promotion is purely based on performance appraisal. Performance rating helps to fix increment. SA A NN DA SDA

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Management fixes salary through the performance rating. Transfer, demotion, suspension and dismissal is based on performance appraisal. Performance appraisal increases employee motivation. Appraisal system keeps on the major achievement and failure or success of work The desired target of the organization is achieved through the performance appraisal Have a separate committee to review the performance appraisal result

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27). Suggestions if any:

THANK YOU VERY MUCH FOR YOUR SUPPORT