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Melanie B. Fiss 400 Prospect Street, #135, La Jolla, CA 92037 * (858) 336-8884 mf11f2026@westpost.

net _________________________________________________________________________ EXECUTIVE SUMMARY Highly motivated and energetic sales executive with over 20 years of proven sale s experience in multiple industries. Expertise in sales & account management, t raining, coaching and business planning. Most recent experience is within a hig hly competitive healthcare market, utilizing a consultative selling approach, es tablishing excellent rapport, and strong closing skills. Outstanding communicat ion techniques with a wide range of personality types. Proficient in bi-lingual Spanish speaking skills. PROFESSIONAL EXPERIENCE Abbott Laboratories- Healthcare & Pharmaceutical Corporation Territory Manager, San Diego, CA 2001-2011 * 9 years of highly quota goal oriented selling experience for Fortune 100 compa ny. * Sold and successfully promoted 11 products (from antibiotics to cardiovascular /cholesterol lowering medications), strategically targeting 150 healthcare provi ders in the primary and specialty care settings. * Managed a $4.6 million territory, consistently growing market share and produc t volume goals by utilizing an evidence based medicine selling approach, critica l thinking, sales analytics, and interpersonal skills for every sales call. * Successfully launched 2 products, achieving $1.2 million in sales in 3 years. * Exceeded regional, area, and national portfolio quota attainment, 4th Quarter 2010. * Recognized consistently by Abbott management as a team leader with a strong se nse of urgency for business planning, creativity in gaining access to difficult to see customers, and territory organization. * Abbott All-Star "Gold" award winner (#3 in Region, 2004). * Received Consistent Performer Award (2003), for consistently achieving sales q uotas over 100%. * Regional Field Trainer (2008-10): Trained and mentored new hires prior to ent ering the field, by showing proper territory management, & honing their selling skills. * Guest Sales Trainer for 3 'Initial Sales Training' Classes (September 2007, Fe bruary & July 2008) assisting with product knowledge and selling skills certific ations for new hires. * Team Coordinator (2004-2005): Fostering teamwork, team management, and leader ship development. * National Convention Participant (American Academy of Physicians), PRIMED Conve ntion Participant (2007-2010). * Member, Regional Manager Consultant Board (2004): Provided input to the Regio nal Manager for continued improvement in sales, marketing, and training & develo pment programs for the region. Barclays Global Investors- Institutional Money Manager Client Relationship Associate, US Institutional Business Group, San Francisco, C A 1999-2001 * Developed over $2.5 million in annual revenue from assigned clients. * Won over $1 million in net new revenue from investment management proposals. * Recognized for superior client service & project management skills. * Created and implemented custom reporting for clients, to be used company-wide. Clarke American, Inc. - Financial Institution Check Printing and Business Soluti ons Account Executive & National Account Representative, Banking & National Account Divisions, San Francisco, CA 1996-1999

* Managed a $3 million territory, established new accounts ahead of * Two-time Platinum Award Winner: 999 (23% increase). * Two-time Gold Award Winner 1998 n Q3 & Q4). * National Sales Contest Winner: ur month. OTHER CAREER HISTORY

cultivated existing client relationships, and management projections and goals. 1997 (51%increase in year-over-year sales), 1 (11% increase in sales Q1 & Q2, 18% increase i 1998 for $250,000 in new sales contracts in fo

Founder & President, William G. Fiss Memorial Founder 2008-Present Created a Non-Profit 501(c)3 organization in 2009, in honor of late father, to r aise funds for scholarships for inner city high school seniors for their first y ear of college, as well as provide funds to assist local or regional organizatio ns in lung cancer research. Planned, organized, and fundraised for two charity golf tournaments at Coronado Golf Course, (2009 & 2010) grossing over $90,000. Built website utilizing Wix.com (www.billfissfoundation.com) Retail Sales & Management Training Internship, GAP, Inc. Management Training Internship, WAL-MART Summer, 1994 1990-1995

EDUCATION & TRAINING * Bachelors, Psychology, University of Colorado, Boulder, 1995. * Semester at Sea, 1993; Shipboard coursework included economics, culture, and p olitics while visiting ten countries around the world. * American Field Service (AFS) Summer exchange student, Venezuela, 1990. Profici ent in speaking Spanish as a second language. * Sales training: "Total Performance Management"; Account Development Strategie s; Professional Selling Skills; Project Management; Total Quality Management; AM A PDRP training, presentation skills & computer training; Franklin Covey Time Ma nagement course. * Current Member: 6 Degrees San Diego, Young Professionals Committee San Diego, Volunteer San Diego, & National Association of Female Executives Microsoft Word Resume Available on Request

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