Dawn A Argue 1102 Center Avenue Pottstown, pa. 19464 484-300-4522 (H) 215-527-6331(C) NSM Inc.

December 2005 to Present Conshohocken, Pa 19428 Assistant Underwriter/Homebuilders Division -Work on assigned book of business and developed an in-depth understanding of mu ltiple lines of commercial business, with a current book of 578 renewal accounts - Provide technical rating and policy issuance support to the underwriting team utility manual and automated systems in the rating, coding and policy issuance o f all transactions for multiple lines of business - Interact with agents and staff to obtain and provide necessary information in order to resolve issues and provide timely, accurate service to attract and reta in profitable business - Train, supervise, and performance reviews on all new underwriting employees - Bind, issue, bill, endorse, and mail out policies - Issue DNOC/Reinstatements Liberty Insurance Brokers June 2003 to Oct 2005 Philadelphia, Pa 19127 Underwriter/Claims Management - Managed the entire underwriting process focusing on ordering, reviewing and gi ving recommendations on all inspection of properties for Habitational and Surplu s Lines policies - Managed all the claims, made recommendations to legal department, assisted 3 d ifferent law firms with closing claims - Discussed with customers on whether or not to put in a claim if damages are cl ose or below the policy deductible, and determined if damages were from a covere d loss - Explained policy coverage as it pertained to each policy and property - Reviewed policies for accuracy to insured customer satisfaction and proper cov erage for each and every client Fairbanks Capital Corporation April 2002 to June 2003 Hatboro, Pa. 19040 Claims Supervisor - Managed the claims staff and 3 separate outsourcing offices to insure that all REO claims were paid - Reported trends to investors and management and developed alternative solution to resolving reoccurring problems - Interacted professionally with internal and external customers, traveled acros s the country for public speaking at Broker Summits five times per year - Handled all properties lost to tax sales, attempted to redeem properties thru negotiation with new owners for re-purchase in order to re-sell as per investor' s instructions Education: High School Diploma from Cheltenham High School 1981. General studies, along wit h Business Law, Accounting and Computer Technologies P&C Insurance license, continuing education in Ethics, Family Planning, Contract s, Insurance Law, Property Claims, Liability Claims, Worker's Compensation Cover age, General Liability Coverage, Commercial Coverage, Business Interruption Cove rage

Currently taking courses for CPCU accreditation