DAVID BARNES 9908 Talleyrand Court Ft. Worth, Tx. 76108 (817) 437-8183 db1340072@westpost.

net ENGINEERING TECHNICIAN A proven Technical Services Professional adept at quickly and successfully respo nding to ever changing telephony and telecommunications environments and situations. Able to support, m otivate and inspire diverse teams, while leading by example as an individual contributor and Subject Matter Expert. Always on schedule, detailed oriented, able to prioritize and handle multiple tasks while effectivel y functioning as a "Go-To" resource and key team member. CORE COMPETENCIES Telecommunications * Customer Service * Voice and Data Lines * Communication Sys tems Documentation * Telephony * Audio and Video * Troubleshooting * Bandwidth * Soft ware Connectivity * Peripherals * Installation and Repair * Security * Loss Preventio n Hardware * Aerospace * Preventive Maintenance PROFESSIONAL EXPERIENCE SHARED TECHNOLOGIES 2006 - 2010 On-site Technical Supervisor Recognized and rewarded Technical Asset who successfully performed "Moves, Adds and Changes" (MAC) work and ensured the optimization and full functioning of phones and key systems phon e switches. Accurately installed and maintained voice mail systems and performed thorough si te surveys to capture a detailed view of usage, needs and next steps "Go-To" resource and on-site Technician at Lockheed Missiles Division, who drove improvements to MAC assets, ensured the seamless transition of large phone systems as well as provid ed troubleshooting on the Nortel Option 81 switches. Dedicated to meeting or exceeding customer request in a timely and thorough mann er, and spearheaded the voice mail Call Pilot initiative to provide enhanced voice mail service Ably programmed TN's and DN's in a timely and effective manner for both analog a nd digital phones COMMERCIAL SECURITY FIRMS 2003 - 2006 Security Officer NATIONWIDE COMMUNICATIONS SERVICE 2002 - 2003 Field Technician NEXTIRA ONE COMMUNICATIONS 1992 - 2002 Telecommunication Technician Long-term, Subject Matter Expert valued for the effective and efficient installa tion and servicing of all Nortel Norstar phone equipment and V-mail systems. Certifications and extensive technic al training subsequently led to a coveted position in National Corporate accounts. Skilled at formating software p rograms and installing upgrades to meet standards. Practiced in networking phone systems, incorporating music, Valcom and Bogen pag ing systems, and ACD and Cynphony peripherals EDUCATION and CERTIFICATIONS Certificate of Completion, Communications Certified Nortel Norstar Plus Modular

ICS 4.0 El Paso Community College Installation and Maintenance Industrial Technology Certificate Certified Nortel Norstar Voice Mail Systems 4. 0 EL Paso Trade School Installation and Maintenance Avionics Multiplex Interfacing Certified Ortronics Systems Solutions Networking Equipment Multiple Systems Certified Basic Crimping Technology Program