RONALD J. TERWILLIGER 41770 Margarita RD Temecula Ca 92591 307-763-2300 (cell) rt127cb2c@westpost.

net PROFESSIONAL OBJECTIVE Seeking a position as an Installation Manager/Service Manager/Project Manager in the Electronic Security / Fire Life Safety Industry where my technical backgrou nd, industry field experience, management background and product knowledge will be used effectively towards the growth of company profits and market share. SUMMARY OF QUALIFICATIONS Service Manager/Installation Manager/Project Management. Proven track record with timely job completion and managing cost containment. Consistently recognized for customer satisfaction, professionalism and excellen t field service / installation work. Excellent knowledge and troubleshooting skills with Fire, Card Access, CCTV and Security Systems. Quick technical learner, pick up product applications quickly. PROFESSIONAL EXPERIENCE SIMPLEXGRINNELL Los Angles, CA/Orange County, CA 2007 V 2009 Projec t Manager o Containing, Projecting and Forecasting Costs associated with Various Projects. Scheduling, Tracking and Forecasting Labor to Complete Project. Orde ring and Verifying Parts for Projects, Billing and Creating SOVs, Creating Ti me Lines For Completion and Closure of Projects. Communication and Bringing a ll trades Involvement to Synchronization to work as a Team. Many Projects deal with Medical Requirements I.e. OSHPD Compliance Product Lines: Istar Access Control, CCure, AiPhone, Halo Infant Security, Amer ican o Dynamics DVRs, EDVRs, Pelco Cameras and DVRs, Hid Card Readers, Kantek Access Control, Various Power Supplies for Door Control and C ameras, Various SimplexGrinnell and Tyco Products. SONITROL / CYBEX OF ORANGE COUNTY 2007 Client Services Manager o Service management, Installation management, Project management and support of large Card Access, CCTV, Security and Fire Alarm Systems. o Created and implemented Installation, Service and Customer Services Policies and Procedures. o Created fire system test and inspection procedures, implemented scheduling of service calls of all equipment along with scheduling fire systems testing. o Involved with billing, training, tracking of service calls, testing of large S ecurity, Fire, CCTV and Access Control Systems. o Quality Control Management of installation, Service and Customer training. o Providing support to Clients, Sales, Office, Service and Installation departme nts. Implemented cost saving programs that benefited the customers and the compa ny. o Created a positive affirmation program through weekly meetings to promote a be tter working environment for Service and Installation technicians. o Worked with commercial environments to include high-rise facilities, industria l plants and commercial buildings. Utilizing systems such as IEI, Keri, Centaur, Paradox, DMP, Sonitrol, Ademco, Honeywell, Radionics, Amag, Silent knight, GE E nterprise, Northern, DSC Systems, Monitored Dynamics Systems(MDI), Aiphone, Fibe

r Optics, Toshiba, ARM, Dedicated Micros and Pelco Systems. JCI/CONNEXIONS Subcontractor for SPAWARS-US Marines 2006 - 2007 Project Manager / Installation Technician o Working with Johnson Controls Security Systems, Installing DOD Security, Acce ss Control and Surveillance Systems for the Spawars at Camp Pendleton, Mcas Mira mar and MCRD (Marine Recruit Depot) o Systems to include MDI Card Access, Pelco CCTV and MDI Security Alarms. SAN DIEGO ALARM 200 5-2006 Field Service / Installation Technician/Project Manager o Project Management, Installation, Repair, and upgrade Burglar and Fire Alarm S ystems on all types of Commercial Facilities and Homes. o Equipment installed, serviced and managed includes, DMP, Ademco, Honeywell, Ra dionics, Amag, Silent knight, GE, Northern, DSC Systems, Keri, Aiphone systems, Fiber Optics and Pelco Systems. NORTHWEST LOCK AND SAFE, AZ 003-2005 Field Service / Installation Technician/Project Manager o Installation, Repair and Service of home security locking systems 2

BANK OF AMERICA CA/AZ 1986-2003 Field Service / Installation Technician/Project Manager o Strong background and experience in repair and maintenance of ATM hardware & s oftware, routers, modems, T1 connections, communications devices, alarms, survei llance equipment (cameras to controllers), office equipment, etc. o Worked on repair and maintenance of electronic boards, electromechanical equip ment, LANs, and WANs. o Installed bank ATM machines, computers, communications systems, alarms, and su rveillance equipment, worked closely with contractors, arranged connections with telephone companies, upgraded software, and resolved problems related to ATM up time. EDUCATION AS Electronics Engineering, ITT Peterson School of Business and Technology, 1985 . GPA 3.72/4.0. Repair, Certifications and Maintenance classes for a variety of electronics equi pment, including computers, communications systems, alarms, and surveillance equ ipment. Apprenticeship with NFPA for Fire Certification Alarm Company Employee Registration exp 10/31/10