ANDREW EDWARD LAWRENCE 270 Saint Nicholas Avenue (212) 678-4504 OPERATIONS MANAGER Leading By Example PROFILE A highly

experienced Operations Management professional with a history of drivin g department success and developing cohesive and motivated staffs. Outstanding a bility to facilitate effective communication, able to focus and work well in all situations and environments, constantly seeking new challenges. A professional and driven individual with a strong work ethic and the desire to exceed expectat ions in all aspects of professional endeavor. A builder of multi-functional teams and a natural motivator who thrives in envir onments requiring a high-level strategist and a big picture thinker, as well as front-line practical experience. Proven management skills utilized in driving pr ofitable and cost effective services in a public services environment. * A collaborative team manager with proven ability at managing multiple prioriti es. A welcome addition to any department, ready, willing and able to function in any role to ensure effective operations. * Consistently recognized as able to improve operational efficiency through lead ership that inspires staff to deliver thorough and competent public services to the community. CORE COMPETENCIES Project Management Productivity and Performance Improvement Staff Evaluations Client Relationship Management Public Services Team Development Team Leadership PROFESSIONAL EXPERIENCE Harlem Congregations for Community Improvement, Inc. New York, NY 2 004 2010 Resident and Community Services, Assistant to Director For a real property and community development corporation, organized tenants and clients to create cohesive, well-formed tenant associations, able to address co mmunity-development issues. Developed public relations strategies to advance par ticipation in other organizations, and acted as a liaison and advisor to the lar ger community network, political offices, and affiliates. Pan-Global Financial Network New York, NY 2002 2003 Project Funding Consultant For a financial services company, evaluated executive summaries and business pla ns for placement with funding sources. Corresponded with principals and funding sources, coordinating data management important to both the funders and the appl icants. * A key contributor instrumental in placing $400,000,000 in funding. Andrew Lawrence Page 2 City of New York New York, NY 1988 1999 Apartment 2F New York, NY 10027 al1ae4e90@westpost.net

(212) 678-4921 fax

Department of Housing Preservation Development Housing Revenue Unit Manager Managed investigative inquiries and resolved claims of delinquent tenant account s, providing information on supportive housing and acted on Housing Preservation Development (HPD) / Housing and Urban Development (HUD) compliance issues. * Supervised a staff of six collecting rents and initiating new rental accounts. * Slashed arrears payments by 60% by implementing more efficient collections.

AWARDS Employee of the Month Harlem Congregations for Community Improvement, Inc. Certificate for 10 Years Service NYC Department of Housing Preservation Development CERTIFICATIONS Home Buyers Seminar Harlem Congregations for Community Improvement, Inc. Office of Equitable Develop ment Certificate of Completion: Fair Housing Training NYC Department of Housing Preservation & Development. Certified Resident Coordinator Training & Community Leadership Institute NeighborWorks America Certificate of Fitness: Fire Safety Director The New York Fire Safety Institute Certified Neighborhood Housing Services (NHS) Community Organizer Certified Health Insurance Plan (HIP) Living with Chronic Conditions