Subrata Kr Ganguly

21 Downs Road Luton LU1 1QP Email: subratakrganguly@yahoo.co.uk Mobile:07424655064

PERSONAL PROFILE
Productive; Reliable, with proven ability to deliver Administrative and supervisory experience Excellent people skills Extensive background in Finance Trilingual: English,Hindi,Bengali

PROFESSIONAL MANAGEMENT SKILLS

Improved payroll computer system Developed management programs for 18 sister branches Devised effective business plans to improve company strategy Eliminated redundant resources Coordinated and scheduled customer service

EDUCATION
University of Bedfordshire,Luton,UK Msc. International Business and Management(Pursuing) University of Kalyani,West Bengal,India MBA in Finance C.S.J.M. University,Uttar Pradesh,India, Master Of Commerce University Of Burdwan,West Bengal,India Graduated with honors in Accountancy

COMPUTER SKILL
Certificate of Financial Accounting from West Bengal youth computer center, West Bengal,India Financial Accounting from DOEACC Society,kolkata.India Operating System:Windows xp, Vista,windows7, Ms office : 2007&2010

Accounts Package:Tally & ERP. Internet , e-mail etc.

INDUSTRIAL PROJECT
Duration : May 07June 07 Page 1 of 3

Organization : DAMODAR VALLY CORPORATION, Title : An Overview of DVC Budget for years 2003-04,2004-05,2005-06

Skills gained : Analytical, inter-personal, decision making, collecting authentic data Description : Evaluating financial soundness of DVC so that it would be able to cope up with upcoming challenges thrown by DREAM POWER PROJECTS. Team size : 1

IN-HOUSE PROJECT
Organization : Indian Oil Corporation Limited & Oil India Ltd Title Team size Description : : 1 Assessment of the Financial Performance Of Oil Industries. : Oil Industries in India-Financial Performance

WORK HISTORY
1)From 2008(December) to 2009(May) as a Customer Service Assistant(Full Time) in

Globe Limited(Manufacturing,Insurance and Product selling company) Address :-11 Old Postoffice street,Calcutta-20,India Responsibility as a Customer Service Assistant: As a customer service assistant,I satisfied customer expectations. This would typically be through the handling of customer enquiries or complaints.I did deal with customers face-to-face, Also I helped them over the phone or by e-mail.My duties were included:

answering customer enquiries or passing them on to another department giving information and helping to solve problems selling products or taking orders arranging services for customers, such as booking tickets or setting up insurance policies handling complaints, referring to a manager if necessary entering customer information onto a computer database taking payment for goods or services issuing refunds.

2) From 2008(December) 2009(May)

as an Audit Staff(Full Time) in

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S.Ghose & Company, (Member of the Institute of Chartered Accountants of India (ICAI)) 10 Old Postoffice street,Calcutta-20,India
3)From 2009(May) to 2011(August) as a Manager(Full Time) in Digstar Projects Limited(Finance and Investment Company) Address :-Baruipore,Kolkata-144,India

Responsibility as a Manager:-I Supervised and managed the overall performance of

staff in the department.I analysed, reported, gave recommendations and developed strategies on how to improve quality and quantity.Achieved business and organization goals, visions and objectives. Also that time I was in Charge in the department of

payroll.So alltimes I had to make

sure that people are paid correctly and on time. My work typically were included:

checking how many hours employees have worked calculating and issuing pay by cash, cheque or electronic transfer deducting tax and national insurance payments creating records for new staff processing holiday, sick and maternity pay and expenses calculating overtime, shift payments and pay increases issuing tax forms Working closely with personnel departments.

There are also sales department.I supervised on that department.I increased the sales as well as customer satisfaction. As a result I got promotion as a General Manager of that Company.

REFERENCES UPON REQUEST

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