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Call Center Interview Questions Guide

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nathalie santos
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15 views1 page

Call Center Interview Questions Guide

Uploaded by

nathalie santos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Call Center – Interview – Set 1

(Confidence and self-assurance are vital


elements for interview success)
1.Tell me about yourself
2.Why should we hire you?
3.Why do you want to work for us?
4.Why did you leave your last job?
5.What are your salary expectations?
6.Where do you see yourself in 5 years from now?
7.What is a call center for you?
8.What is customer service?
9.If you could have any superpower, what would it be and why?
10.Why do you want to work in a call center?
11.How would you handle a difficult customer?
12.Can you work under pressure?
13.How do you stay motivated in a repetitive job?
14.What are your strengths and weaknesses?
15.Describe a time when you went above and beyond for a
customer.
16.Do you have any questions for us?

©SBLA©

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