Shankar Bathina
E-Mail: shankarbathina7@gmail.com
Mobile No: 8790044732
Address: 1/47 Mallavolu, Near SBI Bank, Adhara Pradesh 521162.
LinkedIn: https://www.linkedin.com/in/shankar-bathina/
Career Objective:
An IT professional seeking a long-term position where I can use my skills and
experience to contribute to the growth of an organization and to grow myself
professionally within the organization.
Professional Summary:
• Having 2+ years of experience in Application/Production support with UNIX/Linux, SQL skills.
• Having experience as a Production Support team member for Banking Applications
environment both in support/service phase.
• Responsible for Providing L2/L3 Level support with Incident and Change management.
• Exclusively worked in Financial and Banking domain and have knowledge on end-to-end API
flows.
• Worked on various Monitoring/Support, Deployment, and Disaster Recovery Activities.
• Good debugging skills on UNIX production environment and Incidents.
• Analysing production issues and provides analysis to the clients and management.
• Analysed all escalated application issues across production environment, identified potential
risks and impacts, and interfaced with global team to ensure resolution met SLA’s.
• Performing Encryption or Decryption the logs that we store in the database as required.
• Gathering the impact count and percentage to report the respective clients for any server
impact.
• Good analytical and problem-solving abilities and able to provide proper analysis for critical
alerts.
Professional Skills
ORCALE SQL ★★★★✰
PLSQL ★★★★✰
MySQL ★★★★✰
SHELL SCRIPTING ★★★★✰
AUTOSYS ★★★✰✰
SPLUNK ★★★✰✰
New Relic ★★★✰✰
SERVICE NOW ★★★✰✰
JAVA ★★✰✰✰
Work Experience
Currently Working as a Software Engineer in Capgemini from December 2021 to present.
Projects Summary
Project : Production Support
Client : Synchrony Financial (SYF)
Environment : Oracle SQL Developer, SQL, UNIX, WinSCP, Putty, MOMI, java, Service Now, Autosys
Role : SQL Developer
Team Size : 7
Duration : March 2022 — Present
Description:
Synchrony is a premier consumer financial services company delivering customized financing
programs across key industries including retail, health, auto, travel and home. Having the
experience to help offering a credit program that appeals the customers and business bottom
line.
Roles and Responsibilities:
• Supporting teams to perform Migration activity for applications in servers.
• Supporting teams to perform Patching activity for servers.
• Performing server level activity like rebooting servers, clearing unwanted data…
• Performing backup of database and maintaining the compressed old data in archival
database.
• Analysing the server logs to identify the root cause of an issue.
• Analysing the application services flow to identify the timeout or failure of the services.
• Validating the application during releases and outages.
• Expert in analysing the logs through MOMI, WinSCP as well as from UNIX box.
• Creating RITM, change tickets for required Maintenance
• Provides support for weekend infra changes/maintenance.
• resolve the production issue over ERT calls.
Educational Details:
June 2018 — September 2021
• BSc Computer Science from ANDHRA LOYOLA COLLEGE VIJAYAWADA, AFFILIATED to KRISHNA
UNIVERSITY Andhra Pradesh.
June 2016 — May 2018
• INTERMEDIATE From NARAYANA JUNIOR COLLEGE MACHILIPATNAM, Board of Intermediate
Education Andhra Pradesh.
Achievements:
December 2021 — Present
Achieved 2 continues Promotion from the year of employment.
Certifications:
September 2021 — Present
Completed Varies Certifications like java, MySQL, Linux, Python, HTML, CSS from Udemy, Coursera,
etc.,
Personal Details:
• Marital Status : Unmarried
• Gender : Male
• DOB : 21 July 1999
DECLARATION:
I hereby declare that the information given above is correct to the best of my knowledge.
(Shankar Bathina)
