y Chatter brings users together socially, inline with the records in the Force.com database relevant to them professionally.

y Chatter provides profiles, status updates, posts, comments, feeds, and groups and each of these items can be found in the data model, exposed on Force.com. y Using this data model, you can extend your own applications with Chatter support, or build new ones with the Chatter platform. y Three primary objects provide a route to most Chatter data: - The UserProfileFeed aggregates posts and tracked changes a user has made - The NewsFeed aggregates posts on users and records that a user is following - Record feeds, one for each object that is enabled for feed tracking, aggregate posts that indicate changes to record data. - Collectively, the items in these feeds are called feed items. y Configuring Chatter -There are three main aspects to configuring Chatter: Administrators: Users with administrative permissions can enable and disable Chatter for the entire organization. They can also decide which database objects can contain Chatter, and which fields on those objects have feed-tracked changes. Groups: Data is spread out throughout an organization across many standard and custom objects. Its not always clear what objects and records users should follow. Groups can provide a meaningful set of Chatter topics for your company. Users: Individual users can control email digests and notifications of Chatterrelated events, such as new posts or new users following them. y Salesforce Chatter Security-Here is where you determine if objects (accounts, contacts, etc) are private, public read only, or public read/write. - Sharing rules allow you to open up access to an object based on roles or groups. - In an open sharing model, or Group edition, when one user posts a feed to a record, then anyone logged into Salesforce can theoretically see the post and record. - In a private sharing model, when a user posts a Chatter feed to a Salesforce record, only the people that the object is shared to can view the record or post. This applies to auto-feeds for people following the record as well. - Chatter groups can be public or private. - Salesforce reports and dashboards follow the same rules y Chatter limits and Unsupportive Not supported - Using Microsoft Internet Explorer version 6.0, For portal users, In the Console tab Chatter limits: - The number of posts, comments, and tracked field changes stored on the Salesforce servers - The length of time posts, comments, and tracked field changes are stored on the Salesforce servers -The number of posts, comments, and tracked field changes an organization can make per day - The number of email notifications that can be sent per organization per hour -Like(People and records you can follow 500, Groups you can join 100,Groups in your

organization 10,000,Mentions in a single post or comment 10

***These limits are subject to change at any time. y Source - http://wiki.developerforce.com/index.php/An_Introduction_to_Salesforce_Chatter)

- http://chattermanager.com/?p=41 - http://chattermanager.com/?p=48