UP STATE BRIDGE CORPORATION LTD, LUCKNOW
QSP/9.2/01.F02
FORMAT OF INTERNAL QUALITY AUDIT REPORT
Introduction:
In compliance of ISO Incharge letter No.----------------------------------- dated ---------------- internal
Quality Audit of --------------------------------------- was conducted on date ------------------------ by the
following Audit Team:-
S. No Name Lead Auditor/Auditor
The scope of this audit is to see the compliance of Quality Management System, designated
by the management in jurisdiction of Auditee Unit/Section including on going site, unit office,
Civit/Mech. Stores and Lab etc.
The objectives of this Audit are as follows:-
A. To determine the conformity/ non- conformity of the quality system elements with specified
requirement.
B. To determine the effectiveness of the implemented quality system in meeting the specified
quality objectives.
C. To provide the Auditee with an opportunity to improve the quality system.
This audit activities were started at-------------- on -------------- with opening meeting which
was attended by audit team, auditee and auditee’s representatives alongwith the other staff. In
the meeting the scope and objectives of Audit were reviewed and program schedule of audit
was finalized. They were fully aware about the quality objectives, risk assessment, mitigation
plan, customer satisfaction and procedures of the quality system.
Other important observations during the audit:
In this Internal Quality Audit, ---------------- Nos. of non-conformities were observed. Out of
which --------- Nos. NCR/NCRs were closed during the audit period after corrective action.
Other NCRs are to be closed as per the time schedule committed by Auditee.
(……………………………)
LEAD AUDITOR
UP STATE BRIDGE CORPORATION LTD, LUCKNOW
QSP/9.2/01.F03
OPENING MEETING FOR INTERNAL QUALITY AUDIT
Place of Audit:------------------------------------------------------------------- Dated:--------------------------
This opening meeting was conducted for the introduction and to decide method/program to
carry out internal quality audit of this year to determine the effectiveness of the planned
arrangements of ISO 9001:2015. During meeting, departmental Quality Objectives and Risk
Assessment and Mitigation Plan (Risk Based thinking) were discussed and Lead Auditor
emphasized upon its importance. In this unit/section, the following employees are working:-
S.No. Name Designation Signature (Signature by class IV
employees is not necessary)
UP STATE BRIDGE CORPORATION LTD, LUCKNOW
QSP/9.2/01.F04
INTERNAL QUALITY AUDIT CHECKLIST
Auditee (Unit/Section) : ………………. Date of Audit : ……………….
Person Interviewed : ………………. Auditors : 1. …………………
Designation :………………. 2. ……………..….
Observation
Clause Question Remarks
(*) (**)
4.4.2 Are there procedures and other documents, as well as
records, in place to support the QMS?
5.1.1 Did management (Officer-in-charge) develop the quality
policy and objectives?
6.1 Is the Risk assessment defined up to date and being
followed?
6.2. Are quality objectives measurable, and being measured?
Related to the control of infrastructure (buildings and
equipment) is the procedure up to date and being
followed?
Are equipment and facilities implemented to support
7.1.3 the QMS and ensure product quality?
Is there maintenance of facilities and equipment to
ensure their adequacy?
Is the procedure [Preventive Maintenance] up to date
and being followed?
7.1.4 Are any special environments (clean rooms, Electrical
areas, etc.) properly controlled to ensure product quality?
7.1.5. Are calibrated devices used for inspection, testing and are
the records kept?
7.4 Does the company have robust methods to communicate
with customers, and to accept communication from them?
8.1 Status of Quality Plans
8.2 Customer related processes
8.3 Design & Development
8.3.1 Design Plan
8.3.2 Design Input requirement
8.3.3 Design Outputs
8.3.4 Design review
8.3.5 Design verification from Head Office
8.3.6 Design & development validation
8.3.7 Control of Design & Development changes
8.4 Approved Supplier list
Purchase order
Monitoring of supplier
UP STATE BRIDGE CORPORATION LTD, LUCKNOW
QSP/9.2/01.F04
Observation
Clause Question Remarks
(*) (**)
8.5.1 Check on Execution processes
8.5.2 Identification & Traceability
8.5.3 Customer Property
8.5.4 Preservation of the project till it is handed over to the
customer.
8.5.5 Post delivery Activities
8.6 Handover Processes of completed Project.
9.1.2 Customer satisfaction/Complaints/Feedbacks
Conformity of completed Project.
9.1.3 Performance and Effectiveness of QMS
Effectiveness of the planning of the project.
9.2 Internal Quality Audit Reports/Records
9.3 Management Review Meeting’s records, implementation &
correspondence
Are other improvement efforts underway to improve the
quality of products?
10.1 Are other improvement efforts underway to reduce risk?
Are other improvement efforts underway to improve the
quality system itself?
Is the [Corrective Preventive Action Proc. Title]
procedure up to date and being followed?
Are root cause(s) determined prior to development of a
corrective/preventive action plan?
10.2.1 Does root cause analysis include consideration of
human error or human factors?
Are the actions taken later verified for effectiveness?
10.2.2 Are the corrective/preventive action records maintained
properly?
10.3 In general, is the company pursuing continual improvement
of the QMS and its processes?
Note: (*) Evaluation of documentation, (**) Evaluation of Implementation
C= Conformity, N= Non-Conformity, O = Observation X= Not Applicable
Put C,N, or X as applicable in the observation column.
Date: Auditor:
UP STATE BRIDGE CORPORATION LTD, LUCKNOW
QSP/9.2/01.F05
NCR Control No………
NONCONFORMITY/CORRECTIVE ACTION REPORT
Unit/Section Audited: ……………… NCR No. …..…….
Auditee: ………………… Date:……………...
Auditors: 1: …………….…
2. ………………
N.C. : ISO Clause No………
Correction:
NCR Acknowledge
Auditor: Auditee:
Corrective Action: Target Date:………….
Actual Date:…………
Root Cause Analysis:
Preventive Action/ Risk Analysis:
Corrective/ Preventive Action Verified
NCR Closed/ Details of follow–up still needed.
Auditor: Date:…………..
CLOSING MEETING FOR INTERNAL QUALITY AUDIT
Place of Audit: -------------------------------------------------------------- Date: -----------------------------
This closing meeting was conducted and outcome of the audit was discussed. Also the scope
for improvement as per ISO 9001:2015 specification was discussed and with the vote of
thanks, internal quality audit of ISO 9001:2015 was closed by Lead Auditor.
Meeting was attended by the following officers/employees:-
S.No. Name Designation Signature
(Lead Auditor)
