QUESTIONNAIRE FOR (MECHANIC / DEALER)

NAME: PLACE: PHONE NO: 1) How many years you having experience in this fields. [ ] 1-5 years [ ] 5-10 years [ ] 10-15 years[ ] Above 15 years

2) Your mode of purchase to get tyre.

[ ] Cash payment [ ] Credit payment

[ ] After sale payment [ ] Advance payment

3) The size of tyres which is moving fast in the market. [ ] 300*18 [ ] 350*10 [ ] 275*18 [ ] 300*10 [ ] 100*90*17 [ ] 250*16 [ ] 100*90*18

4) My expected price of tyres based on the size ( In Rupees)

A. 300*18 [ ] 1700-1799 B. 275*18 [ ] 1300-1399 C. 100*90*17 [ ] 1600-1699 [ ] 1700-1799 [ ] 1800-1899 [ ] 1400-1499 [ ] 1500-1599 [ ] 1800-1899 [ ] 1900-1999

D. 100*90*18 [ ] 1800-1899 E. 350*10 [ ] 1100-1199 F. 300*10 [ ] 1000-1099 G. 250*16 [ ]1000-1099 [ ]1100-1199 [ ] 1200-1299 [ ] 1100-1199 [ ] 1200-1299 [ ] 1200-1299 [ ] 1300-1399 [ ] 1900-1999 [ ] 2000-2099

5) Your suggestion to customer for changing the tyres. (In Kilometer)

[ ] 25000-30000

[ ] 30000-35000

[ ] 35000-40000

6) The patterns of tyres which is moving fast in the market. [ ] Nylon grip [ ] Secura fs [ ] Power grip

7) The kind of plies tyres which is your customer perfer. [ ] 4 plys [ ] 6 plys [ ] 8 plys [ ] 16 plys

8) The type of tyres which moving fast in the market. [ ] Tube type [ ] Tube less

9) Please rank the brands of tyres on the basis of sales.

[ [ [

] CEAT ] BRILLA

[ [

] DUNLOP ] RALCO ] MODI

[ [

] MRF ] EURO GRIP

[ [

] TVS ] MICHELINE

] CONTINENTIAL [

10) Reason for prefering the particular brands of tyres. [ ] Better road grip [ ] Attractive package [ ] Extra millage [ ] Warranty [ ] Attractive price [ ] Others

11) Source of influence in the purchase of the tyres. [ ] Customer [ ] Own decision [ ] Dealer / Mechanic [ ] Advertisment [ ] Friends [ ] Drivers

12) Please rank the major problems stated by the customer. [ [ ] Flat ] Manufacturer fault [ [ ] Puncher ] Vaboling

13)Please rank promotional activity which is mostly suitable for tyres.

[ ] Gift [ ] Year end sales

[ [

] Offer price ] Coupons

14)Please rate the tyres on basis of quality & price.

[ ] Highly satisfied

[ ] Satisfied

[ ] Dissatisfied

[ ]Highly Dissatisfied

15) Mention brand of the tyre the customer mostly prefer. [ ] CEAT [ ] BRILLA [ ] DUNLOP [ ] RALCO [ ] MRF [ ] EURO GRIP [ ] TVS [ ] MICHELINE

[ ] CONTINENTIAL [ ] MODI

16) Which company give more customer service in the market. [ ] CEAT [ ] BRILLA [ ] DUNLOP [ ] RALCO [ ] MRF [ ] EURO GRIP [ ] TVS [ ] MICHELINE

[ ] CONTINENTIAL [ ] MODI

17) How many number of tyres sold per month. [ ] 50-100 [ ] 100-150 [ ] 150-200 [ ] Above 200