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Assignment Ais

The document outlines various risks associated with the purchasing, warehousing, delivery, and recording processes in order management. Key issues include errors in documenting orders, delivery inaccuracies, and data recording mistakes, often stemming from a lack of formal processes and customer information verification. Proposed solutions focus on improving documentation and verification practices to mitigate these risks.

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thungo.31231022257
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19 views1 page

Assignment Ais

The document outlines various risks associated with the purchasing, warehousing, delivery, and recording processes in order management. Key issues include errors in documenting orders, delivery inaccuracies, and data recording mistakes, often stemming from a lack of formal processes and customer information verification. Proposed solutions focus on improving documentation and verification practices to mitigate these risks.

Uploaded by

thungo.31231022257
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Process Risks Causes Solutions

Purchase Errors in documenting Lack of formal The customer places


Order order details, including order processing an order and sends it
product types, quantities, due to confirmation to the company
and customer information by phone, causing
insufficient input
documents

Customers may lack the Lack of customer Customer


ability to pay their information information
outstanding debts or sales verification verification
may occur to customers
who exceed the approved
credit limit

Warehouse The warehouse staff Lack of input The customer places


dispatch released goods with documents an order and sends it
inaccurate quantity, item to the company
types, and other details
when compared to the
purchase order

Delivery Delivery issues such as Lack of input The customer places


incorrect quantities, wrong documents an order and sends it
customer recipients, and to the company
delays in meeting the
The quantity of Verification of the
agreed delivery timeline goods is not quantity of goods
verified before
warehouse dispatch

Record Inaccurate data recording Lack of input The customer places


documents an order and sends it
to the company

Verification of data
during entry into the
system

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