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A PROJECT REPORT ON INDUSTRY VISITS

BY

DHRUV PRAVEENBHAI NAROLA (BBM-IB) (2011 2012)

IN PARTIAL FULFILLMENT OF Bachelor of Business Management International Business UNIVERSITY OF PUNE

MITSOM College PUNE: 411038

CERTIFICATE This is to certify that Mr. DHRUV NAROLA of MAEERs MITSOM College has successfully completed the project work in partial fulfillment of requirement for the award of Bachelor of Business Management International Business prescribed by the University of Pune

This project is the record of authentic work carried out during the academic year 2011 2012.

Mr. Prasad Pathak Class-in-charge

Dr. R.M. Chitnis, Principal

DECLARATION

I, Mr. DHRUV NAROLA hereby declare that this project is the record of authentic work carried out by me during the academic year 2010 2011 and has not been submitted to any other University or Institute towards the award of any degree.

Signature of the student Dhruv Narola

INDEX

Sr. No. 1 2 3 4 5

Name of the Company/Organization Oxyrich-Manikchand Dynamic Logistics Pvt. Ltd. Ralegan Siddhi TCS Pvt. Ltd.

Date of the visit 19-7-11 16-9-11 26-7-11 04-2-12

Focus Area Supply chain &Management Imp-Export Procedure & Document. Agri-business Management Talent engagement

NAME OF THE CONTACT PERSON:- MR.KAMLESH LODA

NAME OF THE FACULTY:- MR.PRASAD PRATHAK

Profile of Organisation
Company profile Aiming higher and dreaming bigger, to achieve excellence is what makes successful leaders stand out. Today, Manikchand Group has so ares in its wings of vision and foresight ,reach in gan undisputed position of leadership achieved through innovation and initiative. The Group enjoys a unique pride of place amidst the country corporate horizon. A 0dynamicapproach, combined with an in imitable business acumen, has resulted in a business that encompasses a wide range of products and services each one a ground-breaking venture. As we envision the road ahead, the Group is poised to attain further highs through growth paths designed to take the flight into the future Dhariwal Industries Ltd - Food & Beverages division has one of the most modern and comprehensive packaged drinking water facilities spread across India. The facilities are fully integrated with in house facilities for manufacturing of Preforms, Closures/Caps and Bottle Blowing. The labels and cartons are also made in the group companies to ensure total control on quality and processes. In a short time we have established ourselves across the length and breadth of India. Our plants are spread over the western, southern and northern regions. We are continuously expanding our existing facilities and setting up newer plants at various locations. Our bottling capacities are not only the most modern but also amongst the largest too. We have existing capacity to bottle over 3.6 crore liters a year (360 lakh bottles of 1 liter each).We are a prominent supplier and exporter of Manikchand Oxyrich Packaged Water, which is the purest and healthiest form of water. Optimization of patented revolutionary process enables the 300% more oxygen in this water. Our Oxyrich packaged water is in compliance with most rigorous standards in food safety chain and hence widely preferred by quality conscious clients spread all across the globe. Food & Beverages division has one of the most modern and comprehensive packaged drinking water facilities spread across India. The facilities are fully integrated with in house facilities for manufacturing of Preforms, Closures/Caps and Bottle Blowing. The labels and cartons are also made in the group companies to ensure total control on quality and processes.

The Empowerment of Life:


A robust framework enables precision and adds value to a process. Equipped with the right tools and techniques, goals are achieved and perfection attained.The process of manufacturing packaged drinking water through internationally employe methodologies at OXYRICH is supported by the most modern and sophisticate infrastructure. Right from sourcing the raw water to various stages of filtration and the final packaging, global standards are followed to ensure purity, quality, and superiority.

The Essentials of Life:


Water and oxygen are the two most basic essentials of life and energy. Oxygen is a natural energizer and body purifier.You can survive weeks to months without food, days without water, but only minutes without oxygen. Providing sufficient levels of oxygen to every part of the body promotes optimum health. Oxygen provides the energy for immune system, growth, maintenance, repair, and all the other functions of the body. It also allows you to detoxify chemical pollutants. Needless to say, more the amount of oxygen, better it becomes for a pure, healthy living.

The Elixir of Life Water:


the sweet nectar of life; the glass of immeasurable joy and invaluable health. From water flows all life-forms; it is the source of all human energy - keeping the body metabolism in shape and boosting energy levels. Water is what forms 75% of the whole earth; and 70% of the whole human body. A blissful combination of the hydrogen and oxygen atoms, water is what makes the world go around. The purity of this elixir of life needs to be captured and sustained to fully realize its eternal benefits.

Patented Technology
OXYRICH employs a patented oxygenation process to infuse more oxygen in water - 300%more. This is done by physically dissolving pure oxygen by a well researched scientific method, using state of the art equipments. It is the only packaged drinking water with extra oxygen for healthy living. This ensures that whenever you have a sip of OXYRICH, your body is enriched with more oxygen leading to improved metabolism, enabling higher energy levels and promoting wellness. The dissolved oxygen is more than 300% more than found in normal drinking water.

Oxyrich Mineral water :


Mineral water is water from a mineral spring containing various minerals such as salts and sulfur compounds. Mineral water can be sparkling (witheffervescence), or still (without effervescence). Traditionally, mineral waters were used or consumed at their spring sources, often referred to as "taking the waters" or "taking the cure," at developed sites such as spas, baths or wells. The term spa was used for a place where the water was consumed and bathed in; bath where the water was used primarily for bathing, therapeutics, or recreation; and well where the water was to be consumed. Active tourist centres have grown up around many mineral water sites since ancient times, such as Hungary, Hisarya (Bulgaria), Vichy (France), Jermuk (Armenia), Yessentuki (Russia), Spa (Belgium), Krynica-Zdrj (Poland),Sulphur Baths (Tbilisi, Republic of Georgia), Bath (England), or Karlovy Vary (Czech Republic). In Romania, a country enjoying a privileged position as home to over one-third[1][2] of the European mineral and thermal

springs, resorts developed since antiquity in places such as Bile Herculane, Geoagiu or Slnic. Tourist development resulted in spa towns and hydropathic hotels (often shortened to "hydros"). In modern times, it is far more common for mineral waters to be bottled at the source for distributed consumption. Travelling to the mineral water site for direct access to the water is now uncommon, and in many cases not possible (because of exclusive commercial ownership rights). There are more than 3,000 brands of mineral water commercially available worldwide.[3] The more calcium plus magnesium ions are dissolved in water, the harder it is said to be; water with few dissolved calcium plus magnesium ions is described as being soft.[4] The U.S. Food and Drug Administration classifies mineral water as water containing at least 250 parts per million total dissolved solids (TDS), originating from a geologically and physically protected underground water source. No minerals may be added to this water.[5] However, in many places, the term "mineral water" is colloquially used to mean any bottled carbonated water or soda water, as opposed to tap water.

FOCUS AREA SUPPLY CHAIN MANAGEMENT


Supply chain management (SCM) is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers (Harland, 1996). Supply chain management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption (supply chain). Another definition is provided by the APICS Dictionary when it defines SCM as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally."

Supply chain strategies require a total systems view of the linkages in the chain that work together efficiently to create customer satisfaction at the end point of delivery to the consumer. As a consequence costs must be lowered throughout the chain by driving out unnecessary costs

and focusing attention on adding value. Throughout efficiency must be increased, bottlenecks removed and performance measurement must focus on total systems efficiency and equitable reward distribution to those in the supply chain adding value. The supply chain system must be responsive to customer requirements.

Activities And Functions Of Supply Chain Management:


Supply chain management is a cross-function approach including managing the movement of raw materials into an organization, certain aspects of the internal processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end-consumer. As organizations strive to focus on core competencies and becoming more flexible, they reduce their ownership of raw materials sources and distribution channels. These functions are increasingly being outsourced to other entities that can perform the activities better or more cost effectively. The effect is to increase the number of organizations involved in satisfying customer demand, while reducing management control of daily logistics operations. Less control and more supply chain partners led to the creation of supply chain management concepts. The purpose of supply chain management is to improve trust and collaboration among supply chain partners, thus improving inventory visibility and the velocity of inventory movement. Several models have been proposed for understanding the activities required to manage material movements across organizational and functional boundaries. SCOR is a supply chain management model promoted by the Supply Chain Council. Another model is the SCM Model proposed by the Global Supply Chain Forum (GSCF). Supply chain activities can be grouped into strategic, tactical, and operational levels.

Strategic level

Strategic

network

optimization,

including

the

number,

location,

and

size

of

warehousing, distribution centers, and facilities.

Strategic partnerships with suppliers, distributors, and customers, creating communication channels for critical information and operational improvements such as cross docking, direct shipping, and third-party logistics.

Product life cycle management, so that new and existing products can be optimally integrated into the supply chain and capacity management activities.

Information technology chain operations. Where-to-make and make-buy decisions. Aligning overall organizational strategy with supply strategy. It is for long term and needs resource commitment.

Importance of supply chain management


Organizations increasingly find that they must rely on effective supply chains, or networks, to compete in the global market and networked economy.[7] In Peter Drucker's (1998) new management paradigms, this concept of business relationships extends beyond traditional enterprise boundaries and seeks to organize entire business processes throughout a value chain of multiple companies. In the 21st century, changes in the business environment have contributed to the development of supply chain networks. First, as an outcome of globalization and the proliferation of multinational companies, joint ventures, strategic alliances and business partnerships, significant success factors were identified, complementing the earlier "Lean Manufacturing" and "Agile Manufacturing" practices. Second, technological changes, particularly the dramatic fall in information communication costs, which are a significant component of transaction costs, have led to changes in coordination among the members of the supply chain network

Supply chain business process integration


Successful SCM requires a change from managing individual functions to integrating activities into key supply chain processes. An example scenario: the purchasing department places orders as requirements become known. The marketing department, responding to customer demand, communicates with several distributors and retailers as it attempts to determine ways to satisfy this demand. Information shared between supply chain partners can only be fully leveraged through process integration.

Supply chain business process integration involves collaborative work between buyers and suppliers, joint product development, common systems and shared information. According to Lambert and Cooper (2000), operating an integrated supply chain requires a continuous information flow. However, in many companies, management has reached the conclusion that optimizing the product flows cannot be accomplished without implementing a process approach to the business. The key supply chain processes stated by Lambert (2004)[10] are:

Customer relationship management Customer service management Demand management style Order fulfillment Manufacturing flow management Supplier relationship management Product development and commercialization Returns management

Much has been written about demand management. Best-in-Class companies have similar characteristics, which include the following: a) Internal and external collaboration b) Lead time reduction initiatives c) Tighter feedback from customer and market demand d) Customer level forecasting One could suggest other key critical supply business processes which combine these processes stated by Lambert such as: a. Customer service management b. Procurement c. Product development and commercialization d. Manufacturing flow management/support e. Physical distribution f. Outsourcing/partnerships g. Performance measurement h. Warehousing management

Future Technology
Roediger supplies modern systems to collect and transport domestic and industrial wastewater by means of negative air pressure. Vacuum Sewer Systems(Outdoor) became a worldwide renown, economic and ecologically viable solution for the collection of wastewater, especially in the case of difficult topography. Sanitation Systems (Indoor) mean water saving, flexibility in indoor-piping and independence from gravity slope.

Name of the person contacted


At the time of industrial visit to the nearest oxyrich plant of Pune we contacted Mr.VishalTakawale who was our supervisor.

(PRODUCTION)

The production is defined as the processes and methods employed to transformtangible inputs (raw materials, semi finished goods, or subassemblies) and intangible inputs(ideas, information, knowledge) into goods or services.

PACKAGING
Packaging

is anything that is used to contain, protect, deliver or present goods.Goods could be raw materials or processed items.Packaging can be made out of paper, board, wood, glass, metals, plastics, cork, hessian, juteor ceramics. (BOTTLING)

High Density Polyethylene:


HDPE is the most widely used resin for plastic bottles. This material is economical, impactresistant, and provides a good moisture barrier. HDPE is compatible with a wide range of products including acids and caustics but is not compatible with solvents. It is supplied inFDA approved food grade. HDPE is naturally translucent and flexible. The addition of color will make HDPE opaque although not glossy. HDPE lends itself readily to silk screendecoration. While HDPE provides good protection at below freezing temperatures, it cannotbe used with products filled at over 160 F (71 C) or products requiring a hermetic (vacuum)seal.

Low Density Polyethylene


:LDPE is similar to HDPE in composition. It is less rigid and generally less chemicallyresistant than HDPE, but is more translucent. LDPE is used primarily for squeezeapplications. LDPE is significantly more expensive than HDPE.

Polyethylene Terephthalate:
Polyethylene Terephthalate (PET, PETE or polyester) is commonly used for carbonatedbeverage and water bottles. PET provides very good alcohol and essential oil barrier properties, generally good chemical resistance (although acetones and ketones will attack PET) and a high degree of impact resistance and tensile strength. The orienting processserves to improve gas and moisture barrier properties and impact strength. This material doesnot provide resistance to high temperature applicationsmax. temperature 160 F (71 C)

OBSERVATION
1) We were taken to the Oxyrich plant of Wade Bolai which is nearby to Pune. 2) Before entering the production premises we were provided with the short informationof the plant and there rules with some safety measures which is been taken by the workers. 3)After entering the production sector the first process we saw was the making of the bottledby blowing of hot air into the test tube like product. Which was made up of granuales, thisgranuales were made up of PET (Polyethylene terephthalate) material which is generally usedfor making bottles .The hot air which was blown in to prepare bottles generally consisted 90-100 degree of temperature. 4)The next machine was the filling machine which used to fill water in the bottles whosewater was ozonised to kill the bacteria present in the water. 5)The very own next step was of caping ,it was done with a high speed of 116 bottle/per minute. 6)The special purification process is carried out to make the water 3oo% more oxygen. Andthis plant uses around 1.2 lakh litres of water. 7)They prepare 120000 bottles/per day. After caping the bottles go through a cue under thesensors were they pass through sensors and whichever is found defective are removed out andsend to recycle. 8)Finishing this stage it comes for packaging where this cue of bottles are distributed in 3columns and are finally packed in a box of 12 bottles.1 box contains 12 bottles of one litre. 9)Along with this they also fill 20 litre jars. Its speed is 240 jars/per hourand this is a semimanual process. 10)for safety precaution they use the pplastic caps so that the hair should not fall in theproduction premises as this is a type of drinkable product. 11)There source of water is wells, tube wells, reserved water etc.and around 30 to 40 peoplework in one shift. There one shift is of 8 hours and at the time of demend the company carryout 3 shift a day it means the whole day production is carried out.

NAME OF THE CONTACT PERSON:-MR. SIKANDAR

NAME OF THE FACULTY:- DIKSHA BEDEKAR

Profile of the Organization


Dynamic Logistics Pvt. Ltd., founded in 1983 , is the flagship company of the Talera Group. Starting modestly as a simple ware-housing company , today it is recognized as the pioneering giant that ushered the role of Third Party Logistics (3PL) Services in the country. Dynamic Logistics provides a vast array of services to various brand-established clients in multi-locations. By providing the expertise in Inventory and Distribution Management which extends to over 600 destinations in India and abroad, it has catapulted as the industry leader in 3PL Services. It is the first ISO-9002 compliant logistics provider in India and has upgraded the standard to the current ISO 9001-2000. The Company's mission is to provide world-class, cost effective and highly efficient end-to-end global supply chain solutions so as to enable its clients to significantly improve their performance capabilities while dramatically cutting their logistics costs.The company corporate office and operation base is in Pune, India, a city which is well connected by road, rail & air; is ideally located near all major industrial hubs which seek the specialized services, and is also in proximity to the port city Mumbai which facilitates the EXIM trade. The Besides the Logistics Services, the company also operates in Pune the Inland Container Depot or the Dry-Port facility with custom bonded warehouses and the provision for clearing ship and air cargo which is a boon to hinterland based importers and exporters. With an enviable growth

record since inception, Dynamic Logistics is poised to take on the huge BPO demand head-long and redefine the logic of logistics in India.

Mission:

The Company's mission is to provide world-class, cost effective and highly efficient end-to-end global supply chain solutions so as to enable its clients to significantly improve their performance capabilities while dramatically cutting their logistics costs.

Services:

Dynamic Logistics undertakes in- depth analysis from the business plan to site selection and operations and accordingly positioned itself to help in optimizing the distribution network. Dynamic Logistics uses high-tech network modeling tools and analyzes all the facilities from inbound to outbound and employs the best modes of transportation (air, ocean freight, rail, truckload, express etc).Whether a company is looking to locate and build its first distribution center or is transitioning from a merger or acquisition, Dynamic Logistics provides the tools and experience to optimize the distribution network. It provides following services:

A. Supply Chain Management:

It includes supply chain, transportation and inventory management, warehousing operations, reverse logistics etc. The consultants and operations experts provide valuable experience and expertise in a wide variety of, including computers, Automotive and e-commerce. It covers functions such as inbound and outbound logistics, procurement and distribution.

B. Warehousing: It includes warehouse building, storage system inventory control, and value added services (like labelling, picking, packing, kitting, de-kitting, price marking, repacking, shrink wrapping etc).

C. Fleeting: Dynamic Logistics offers a range of customized transportation solutions and services to meet the customers specific needs. The services aim at providing the route planning, optimisation, web based tracking, special services like door to door collection & delivery, storage facility etc D. Technology Solutions:

Dynamic e-com Solutions; the IT division involved in the building of Application Software, Web-sites and Web-portals & have developed major softwares like CFS, WMS and TMS, which are instrumental in the efficient and lucrative execution of operations. They have developed portals for Logistics Operations, Transportation tracking which are ready to use and customise

FOCUS AREA:

IMPORT EXPORT PROCEDURE & DOCUMENTATION The visit enlightens various aspects of the companys operations. Following are the significant observations:

a) Standard or General Purpose Container : It is a container with all sides closed.

b) Open Top Container: The roof of the container consists of removable bows and a removable tarpaulin and the door header may also be swiveled out. The walls are generally made of corrugated steel and floors are made of wood.

c) Cold Storage:

These are refrigerated and insulated containers use to store material on a particular temperature.

There are various other views of containers.

The containers are marked with their respective capacities, to make sorting easy. 1. The company basically provides Inland Container Deport or Dry Port which is directly connected by road or rail to seaport a centre for the transshipment of sea cargo to inland destinations. It also includes facilities for storage and consolidation of goods, maintenance for road or rail cargo carriers and customs clearance services thereby eliminating competition for storage and customs at the seaport.

2. We also learned about different types of containers which are used for storing materials, protecting them from damages, external shocks, and spillages as the case may be. The different models of container have their associated iterator type that can be used to iterate through the containers elements. We were educated about various types of containers such as :

3. There were also many material handling equipments for moving materials from one location to another such as hoists and forklifts. Hoists are used for loading and unloading of heavy objects and they are also used for raising and lowering heavy and long objects. Forklift trucks, whether manually operated or power operated perform both the functions of lifting and transportation. These are useful in handling heavy materials which are in the form of pallets, containers, silages or unit loads.

4. Once the goods are inspected at the company warehouses than they are not re-examined by the custom authorities. Moreover, goods stored in the warehouses are duty free. Duties are levied only when goods go out of the warehouses.

5. Several documents have to be prepared or compiled for exporting the goods such as: Shipping Bill prepared in triplicate: White for duty free goods; Yellow- for dutiable goods; Green- for drawback duties. Mates receipt it is issued by the Mate as a proof that goods have been loaded in the vessel. Bill of Lading it is a document to the title of the goods.

Certificate of Origin specifying the name of the country in which goods are manufactured. Consular Invoice it is issued by the consular of the importers country positioned in exporters country stating the true value of the goods.

6.

We were also explicated the export procedure which is as follows:

a) Trade Enquiry The exporter receives a trade enquiry from the importer. In reply to the enquiry, the exporter sends a quotation stating the details of the goods available, time, mode of delivery, payment terms etc. b) Receipt of an Indent Once the importer is satisfied with the quotation, he places the indent directly or through indent house. An indent specifies details of goods regarding size, quality, price, mode of payment etc.

c) Obtaining License & Quota The exporter has to get necessary export license and quota certificate from the central government and also has to meet the formalities of Imports and Exports Control Act of 1947.

d) Fulfillment of Foreign Exchange Requirements Under the Foreign Exchange Regulation Act 1947, an exporter must furnish all information about exports and a declaration in the prescribed form stating the exchange earned would be submitted to the RBI with the specified time.

e) Demanding Letter of Credit A Letter of Credit is a document issued by the importers bank in the favor of exporters bank undertaking the responsibility to pay the specified sum to the exporter if importer failed to do so.

f) Preparation for ExportsThe exporter undertakes various preparations for executing the order such as production and processing of goods, packing and marking, arrangement of pre-shipment inspection and insurance cover, certificate of origin, consular invoice etc. g) Shipment of export cargo Once the goods are assembled and properly packed, the exporter has to arrange for transportation and shipment of goods.

h) Custom FormalitiesExporter appoints an agent for custom clearing and freight forwarding, who does export clearance of cargo and loads cargo on a ship or vessel. Various documents are required such as shipping bill, dock dues, mates receipt etc.

i) Dispatching shipping documents and drawing B/E The complete set of shipping documents is sent to the importer so that he can take the delivery of goods at the port of his country. Thereafter, exporter draws bill of exchange on the importer which may be either D/P or D/A and sent along with other documents.

j) Realization of Export proceeds The amount of exporter invoice may be received by bank transfer, letter of credit, bill of exchange or advance payment etc. Once the exports proceeds are received the procedure gets completed.

Export Procedure:1. Register the firm ( Partnership, proprietary, private ltd) 2. Obtain IEC number from DGFT 3. Confirm in which category does the goods are and does it require ne special permission for export. 4. Register with export promotion council (5yrs and free).

5. Search for importer online on govt. Sites, or through profoma invoice. 6. Once the import has accepted the proposed quotation. 7. Apply for pre shipment finance from the bank and start manufacturing process. 8. Once the goods are manufactured then excise duty is to be paid in case the goods are sold in the DTA (domestic tariff area) which can be redeemed by the export in Bank realization certificate within 12 months from the date of shipment. 9. Export of goods may be with LC or sales contract i.e. collection method. 10. Then the goods are sent to customs department and GR drill process is carried by the exporter. 11. The custom will then check the goods if they are in accordance with the information provided by the exporter and the custom may open the seal if required to check the quality and quantity of the goods. 12. Once the goods are cleared the are sent onto the ship where the captain may check the goods and after that issue bill of lading to the exporter. 13. After the shipment is done, the exporter has to make the following documents ready and should submit it to the authorized dealer :a. GR form duplicate b. Clean on board c. Insurance policy d. Country of origin certificate e. Bill of exchange f. Commercial invoice The original GR document is kept by the by the customs. 14. All these documents are submitted to the advising bank who will make the payment to the exporter in case of LC method after the bank has verified the documents or send the document to corresponding bank in case of a sales contract . 15. The opening bank will have 5 banking days to verify to document and revert back to corresponding bank (advising bank) in case of any mistakes; the opening bank will not pay money to the advising bank unless the documents are correct. 16. The document are then submitted by the opening bank to the exporter who would require the documents to get the bill of entry from the custom department.

17. Importer makes payments to the opening bank when he takes the documents from the bank.

Import Procedure 1) IFC Code no. approval from daft, draft of Rs.1000 with copy of pan card, bank statement and IT returns 2) Goods classified under OGL and restriction if restriction then need special license 3) Call for exporters inform him required machinery before this date and within this price 4) Based on this the exporter sends Performa invoice 5) Once confirmation of Performa firm order 6) In case the exporter is not sure of the importer open A/c and involve banks 7) A/c will have details of place,price,make,opening bank,negotiating bank 8) produce goods according to the contract 9) after production shipment 10) once the goods are shipped,documents have to be submitted to negotiating banker within 21 days from shipment 11) the negotiating banker will verify these documents and if in order will make payment 12) negotiating bank forwards the documents to opening bank

On payment of duty by importer, they give duty paid receipt take delivery from customs warehouse. File one copy of BOE and give another to bank.

Clients:Whole range of companies from small components manufacturers to global engineering enterprises to FMCG bigwigs to white good multinationals to auto giants trust us with their inventories....

Observation: It was learning experience for all of us.

Mr. SIKANDAR had introduced about the IMPORT-EXPORT procedure and their importance in todays age of competition. We also learned about different types of containers which are used for storing materials, protecting them from damages, external shocks, and spillages as the case may be. The different models of container have their associated iterator type that can be used to iterate through the containers elements. The deliveries are done through various mode of transport like air, water, road that too in effective cost they have an excellent supply chain management and logistic management. Dynamic Logistic also provide full load and half load containers as per customers requirement.

Conclusion:

The visit to Dynamic Logistics was very successful as it provided an opportunity to gain valuable information regarding various types of warehouses, containers, material handling equipments and also the import-export procedure. This visit has shown us the shear industrial growth of the surrounding areas, which has enforced the growth of a port on dry land. The visited educated us on how the various clearing and handling agencies go about their business and help make the goods reach their destination overseas.

Ralegan Siddhi
RALEGAN SIDDHI : A MODEL OF SUSTAINABLE DEVELOPMENT Swami Vivekanandas philosophy has great bearing on Anna Hazare. His thoughts and work have been a constant source of inspiration for him. While serving in the Indian Army, he had decided to dedicate his life to social work, but he did not know how to begin. While in the army, he used to visit his village for two months, every year during his leave period. The condition of the village was pathetic and awful. The land was barren and undulated. As the village is located in the rain-shadow area, the annual rainfall is a meager 400500 mm. All of the rainwater use to run off and get wasted. There were no means to harvest this precious resource. Whatever rainwater use to get collected was sufficient to cultivate only one crop on 300350 acres of land out of a total 2200 acres of land available in village. 80% families were surviving on one square meal in a day.

As food production was insufficient and no employment opportunities were available in the village, some villagers started brewing liquor to earn their livelihood. Gradually the number of breweries rose to 35. They were aware that what they were doing was socially and morally incorrect, but the circumstances forced them to adopt this profession for their livelihood. Some villagers had to walk 56 km. each day in search of employment in the nearby villages. The helplessness due to poverty and indebtedness led people to desperation and ultimately to alcoholism. Quarrels and street fights became daily chores. Hazares house was in a hamlet just half a km. away from the centre of the village. Hazare avoided going to the heart of the village due to this pathetic condition. He always felt helpless since he could not do anything to change the conditions prevailing in the village. When he decided to dedicate his life for social cause in 1975, he believed charity should begin from home. Swami Vivekanandas words resonated in his mind - people would not listen to philosophical ideologies with empty stomachs. Social change is not possible if people are haunted by the daily problem of making two ends meet. Hazare taxed his brains on how to solve this crucial problem. He remembered that Late Mr. Vilasrao Salunkhe had in 1972, started experiments in watershed development and water management in some villages near Saswad in Pune district. His work used to be frequently discussed in informal gatherings everywhere. So, Hazare visited his project and was inspired. States Hazare, ``This visit gave a direction to my ideas and I decided to undertake similar work of watershed development in my village. Hazare then paid a visit to the office of the then Director of Agriculture, Mr. Dikshit, and told him that he had decided to work for betterment of his fellow villagers. He expressed his desire to undertake water conservation work in his village under his guidance. After some days, Mr. Dikshit paid a visit to Ralegan Siddhi along with his subordinates and made a geographical survey. He was convinced that the topography of the village was suitable for undertaking the watershed development programme and took a decision to implement it. On resumption of the watershed development work in the village, Hazare started supervising the work at sites from dawn to dust, without taking a farthing as remuneration. He considered it as social work; and day by day his experience and knowledge was building up. With his experience and knowledge, he constructed

many water harvesting structures with peoples participation. So far, 48 nulla bunds, 5 cement check dams and 16 Gabion structures have been constructed. The villagers under Hazares guidance, also undertook fodder development, continuous contour trenches and loose boulder structures on 500 acres of land. The watershed development work helped in conserving each drop of rainwater in the village itself and in recharging the groundwater aquifers. This ultimately raised the water table. In the same village where earlier it was not possible to cultivate more than 300350 acres of land for one crop, now the villagers are harvesting two crops in 1500 acres of land. Due to availability of water, the agricultural production has boosted up. The agricultural development has created lot of employment in the village itself. Not only has the distress migration completely stopped, but now wage labourers have to be hired from other villages in order to get various intercultural operations done in time.
Today the villagers have completely given up brewing of liquor. Nobody sells liquor in the village. Further, the shopkeepers do not sell cigarettes, beedies and tobacco too for the last 13 years .

Earlier only 300 liters of milk was sold from the village. Now the milk production has gone up to 4000 liters. This milk is purchased by cooperative and private dairies. This brings in Rs. 1.3 to 1.5 crores (13 to 15 million) annually to the village. The dairy business has flourished as a subsidiary to agriculture which has provided a new income generation avenue to the unemployed youths of the village. The per capita income of the villagers has increased from Rs. 225 to Rs. 2500. This has completely transformed the economy of the village. The living conditions of the villagers have

improved and the gap between the haves and have-nots has narrowed down. After the economic transformation of the village, villagers constructed buildings worth Rs.1 crore (10 million) for school, hostel and gymkhana and renovated the old village temple through financial contributions and shramdan.

Mass marriages are arranged in the village (generally 25 to 30 marriages at a time) in order to curb expenditure. This has helped in removing caste barriers and promoting social cohesiveness.

After the success of watershed development programme in Ralegan Siddhi, Hazare replicated it in the neighbouring four villages. The results are encouraging. Now the same project is being replicated in 80 85 villages of Maharashtra. Like any other village in India including Ralegan Siddhi, there was a social problem of untouchability. Today people of all castes and creeds live together in peace like members of the same family. The consecutive droughts led to nonpayment of bank loans taken by the Dalit community for agriculture purposes. The bank decided to sell their mortgaged land to recover the loans. At this critical time, rest of the villagers decided to toil on the farmlands of Dalits and repay the loan by harvesting crops. The villagers cultivated their land in 1983-84 and 1984-85 through shramdan (voluntary labour), repaid the bank loan, and saved their land. In the last 35 years, many institutions and cooperatives like Gram Panchayat, Cooperative Consumer Society, Cooperative Credit Society, Cooperative Dairy, Educational Society, Womens Organization and Youth Organization, with different mandates are operating in Ralegan Siddhi. Till date no elections were held for the selection of members of these institutions. The members were selected unanimously by the villagers in the Gram Sabha. The Gram Sabha has emerged as a powerful forum for taking collective decisions at the village level. All the developmental programmes are implemented in the village after taking consent of the Gram Sabha.

Since last 15 years, thousands of visitors, not only from neighbouring states of India, but also from abroad, have viusited & are still visiting Ralegan Siddhi to study the impact of watershed development. They include researchers, academicians, farmers, government officials, peoples representatives and students. While implemainting the watershed program trained manpower is required and realising that there was paucity of trained manpower in Ralegan Siddhi. a training institute to impart training in watershed development was established. So far, about 1718 thousand people from different states of India have been trained at the Training Centre on Watershed Development. Ralegan Siddhi should not be viewed from the narrow angle of materialistic development, i.e. structures in watershed or economic development. The developmental process in Ralegan Siddhi is beyond this. There is a social and nationalistic thread passing through the process of change.

The big dams are getting filled with silt due to soil erosion which is the result of uncontrolled tree felling in the catchment areas. No emphasis was given to soil conservation and range development. The top loose soil is getting washed away each year by the rainwater and getting deposited in the big dams. The top soil is the creamy layer of the land. According to scientists, it takes more than hundred years to form 1 inch of top soil. On one hand, this precious resource of top soil is being washed away from the villages; and on the other hand, it is getting deposited in big dams thus reducing the life of the dams. This is going to create many problems in the near future. All the major cities are supplied drinking water from a nearby dams. All the industries and sugar factories are provided water from the same dams. The hydro-electricity power generation plants are situated on big dams. All these facilities will come to standstill one day when the dams get filled with silt completely. These dams will meet the fate of death; say after 100 or 200 or 500 years. Nobody can avoid this sorry fate. Neither the government nor the people

would be able to de-silt these big dams as the back-water spread of these dams is 60 90 km. It will not be possible to remove the huge mountain of 90 km. length and 200 300 ft. height from the dam site. There wont be any alternate sites available for construction of new dams. What is going to happen to all these big dams? That is the question. Transformation of village economy alone could bring in transformation of the economy of the nation. That is possible only through watershed development programme. Today, our concept of development is based on exploitation of environment and humanity. We are dreaming of development by uncontrolled extraction of subsurface and surface resources like petroleum, coal, groundwater, vegetation and aquatic resources. The growing population is putting tremendous pressure on the available resources. The demands will continue to grow. Villages in India are facing the problem of scarcity of drinking water due to depleted groundwater resource. Water tankers roaming the rural roads for supplying drinking water to villages is a common sight now. If the trend continues in future, one day water will not be available even for supplying by tankers. What will happen to our coming generations if all the resources of groundwater, petroleum and coal exhaust one day? The development of an individual, family and village is not possible by exploiting environment indiscriminately, but by sustainable use of available resources. Watershed development and water management is the right approach in that direction. Today, every country is facing the problem of environmental degradation. International leaders and scientists are worried about the future of the Earth alike. Watershed development will maintaining ecological balance. Our idea of development is limited to construction of skyscrapers and wide roads only. On one hand, the height of buildings is going up day by day and; on the other hand, the level of human values is coming down. This is not real development. An individual should be able to stand on his own and at the same time think of betterment of fellow beings, which is true development. One should be able to look beyond oneself, think of ones neighbour, village and the nation. Today, there is a need to create such individuals who are capable of looking beyond oneself. Such individuals are not created through donations, subsidy and grants. This is possible through local leadership building programme where stress would be given on character, right values and dedication. Somebody has to make sacrifices. A field full of swaying crop tells us that a grain has buried itself into the ground to give birth to thousands of grains. The grains which do not burry themselves are taken to the flourmill and ground into flour. The grains which sacrifice by burying themselves in the soil, give birth to a swaying field of crop.

Hazare came across the work of one Vilasrao Salunke, a resident of Saswad near Pune who had started a novel project of water management through watershed development in a joint venture with the Gram Panchyat. Hazare visited the project and decided to implement it in Ralegan Siddhi. By keeping an eye on conserving every drop of water and preventing erosion of the fertile soil, he steered the villagers to begin working towards water conservation. At the outset, they completed 48 Nala Bunding work, contour trenches, staggered trenches, gully plugs, meadows development and of forestation of 500 hectares of land. Thereafter, they constructed five RCC weirs and 16 Gabion Weirs. This resulted in increase in the ground water level. After that, Hazare along with his team worked out the cropping pattern suitable to the quality of soil and the water volume available for farming. This led to increase in the water table by making water available for 1,500 acres of land instead of 300 acres. As a natural sequel, this effort led to yielding of food-grains and the villagers became self-sufficient in terms of food. The table turned turtle earlier there was no work available for the villagers, now manpower was required to be imported from neighbouring villages.

The changes in the economics brought all the villagers under one roof of unity and people voluntarily contributed in terms of labour and money to build a school, a hostel, a temple and other buildings. Mass marriages, grains bank, dairy, cooperative society, self-help groups for women and youth mandals helped develop the village in all aspects and gave a new face to it.

Hazare opines that proper planning of natural and human resources can result in the betterment of a person, area, village instead of exploiting such resources. He says, ``Today we all are exploiting the earthen resources like petrol, diesel, kerosene, coal and water. This can never be termed as perennial development as it is going to lead a state of destruction one day. The sources of energy are limited and hence I am concerned about the next generations. Today many of the villages of almost every state are feeling the brunt of water shortage. Building concrete jungles does not mean development as Gandhiji had rightly said. Creation of a human idol should be the main objective rather than creating towering buildings. Surely, one needs to live for oneself and the family but simultaneously one owes something to your neighbour, your village and your nation too. For this, you need an idol who could lead to this goal. Such leadership is not created by power or money but only by virtues like pure thinking, matching action and willingness to sacrifice. It is the thumb rule of farming that When a seed buries itself, it leads to a better yield. in order to get better yield of grains, one single grain needs to burry itself. The society needs such volunteers who are ready to get buried in selfless service for the better future of the rsociety. Hazares Ralegan Siddhi became the first role model of an ideal village and has become a tourist spot for many visitors across the nation, since it shows the metamorphoses from the worst village to an ideal village. Visitors include politicians, researchers, social workers and students. Four postgraduate students have completed Ph. D. thesis on Ralegan Siddhi.

observation
Recharge the ground water to 6.5 meter depth throughout the year. Agricultural production went up from 294.3 tonnes in 1975-76 to 1386.2 tonnes in 198586. Average yield per hectare of cropped area increase 19 times. Provision of safe water drinking. Supply of water for industries. Removal of caste barriers and social cohesiveness. Possibility to rebuilt natural capital. Increase of use of non-conventional energy. Promoting self sufficiency in villagers.

Talent Management
NAME OF THE CONTACT PERSON: MR. ANKIT NAGPAL NAME OF THE FACULTY : MRS. SHREEYA RAJPUROHIT

ANKIT NAGPAL Mr. Ankit Nagpal, a young man, is currently working as HR Deployment at Tata Consultancy Services. He completed his education from the University from Pune. In the past, Mr. Ankit Nagpal was working as HR Generalist at Tata Consultancy Services. EXPERIENCE:HR Deployment

Tata Consultancy Services Public company: 10001+employees: Information Technology and Services Industry HR Generalist Tata Consultancy Services Public company: 10001+employees: Information Technology and Services Industry

Talent Management
Talent management refers to the process of developing and integrating new workers, developing and retaining current workers, and attracting highly skilled workers to work for a company. Talent management in this context does not refer to the management of entertainers. The term was coined by David Watkins of Soft cape published in an article in 1998. The process of attracting and retaining profitable employees, as it is increasingly more competitive between firms and of strategic importance, has come to be known as The war for talent " Talent management is a complex collection of connected HR processes that delivers a simple fundamental benefit for any organization.

What is Talent Management?


Talent = Competence ; Commitmen [Skills] [Wills] Contribution [Purpose]

Talent management definition by Derek stockley


He define talent management as: A conscious, deliberate approach undertaken to attract, develop and retain people with the aptitude and abilities to meet current and future organizational needs.

Talent management involves individual and organizational development in response to a changing and complex operating environment. It includes the creation and maintenance of a supportive, people oriented organisation culture.

Talent Management Process

The New HR Mission and Talent Management Processes


Many challenging workforce issues confront HR, including: Heightened competition for skilled workers. Impending retirement of the baby boomers.

Low levels of employee engagement. Acknowledgement of the high cost of turnover. Arduous demands of managing global workforces. Importance of succession planning. Offshoring and outsourcing trends.

Deploy
That translates into Maximum utilisation of capability Optimum alignment and engagement with the business Improved performance and commitment This requires new thinking and a new mission to achieve business success. These factorscoupled with the need to align people directly with corporate goalsare forcing HR to evolve from policy creation, cost reduction, process efficiency, and risk management to driving a new talent mindset in the organization. One important distinction is the evolution of the difference between tactical HR and strategic talent management. Transactional HR activities are administrative overhead. Talent management is a continuous process that delivers the optimal workforce for your business. In this new modelinstead of being the owners of processes, forms, and compliance HR becomes the strategic enabler of talent management processes that empower managers and employees while creating business value. With this view, talent management may be defined as the implementation of integrated strategies or systems designed to improve processes for recruiting, developing and retaining people with the required skills and aptitude to meet current and future organizational needs. Anecdotally, talent management is often defined as performance management, incentive compensation, or talent acquisition. Talent management is also often confused with leadership development. Although leadership development is a crucial function of your organization, focusing on it exclusively is a legacy of last century. Our modern service and knowledge economies in the talent age require a broad and holistic view. A high performance business depends on a wide range of talent.

Taleos graphical representation emphasizes the mandate of talent management to respond to business goals and consequently be the driver of business performance. Talent management is depicted as a circularnot a linearset of activities.

Focus
Make the Attraction and Retention of talents. Creation of a Pool of Committed and Competent workforce. Create the Notion of Best Place to work Plus Notion of Equal Opportunity Employer Also Notion of Employer of Choice

Observation
Mr. Nagpal laid down three most important reasons for the engagement of employees in the organization, they were to increase productivity, to achieve better results and more satisfaction. He continued giving a live example of TCS, where maximum employees are hooked to the organization because of the attractive Health Insurance Scheme (HIS) and the brand image. He also highlighted the words of Mr. Chandra, CEO of TCS, in the same context saying that "Today's generation is the new normal". They at TCS believe that disengaged employees travel much faster than the engaged employees and if they are not innovative or not thinking out-ofthe-box, then their chances of survival in the industry would be at risk. "If you want something you never had, do something you have never done." These were the concluding words by Mr. Ankit Nagpal. He believed that change is intolerable and growth always came with discomfort, but agreed that change is the need of the hour!

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