Table 1
Demographic Profile
n = 313
Profile Frequency Percentage
(f) (%)
Age
65-74 271 86.31
75-84 37 11.78
85 and above 6 1.91
Gender
Female 196 62.42
Male 118 37.58
Civil Status
Single 263 83.76
Married 43 13.69
Separated 8 2.55
Living Condition
Living Alone 19 6.05
Living with any member of the family 294 93.63
Living with someone else rather than 1 0.32
family
Table 2
Level of Utilization
n = 313
Healthcare Services Weighted Interpretation
Mean
1. Medical Health Check-up 2.66 Moderately Utilized
2. Mental Health Check -up 2.63 Moderately Utilized
3. Dental Health Check-up 2.02 Slightly Utilized
4. Vaccination P0rograms for Tetanus, flu 2.55 Moderately Utilized
and Pneumonia
5. Free Medicine as per doctor’s 2.18 Slightly Utilized
prescription
6. Free vitamins 2.42 Slightly Utilized
7. Free health teaching or education for 1.97 Slightly Utilized
disease management and prevention.
8. Free Blood Pressure check up 2.68 Moderately Utilized
9. Free Blood Sugar Testing and Monitoring 1.94 Slightly Utilized
10. Emergency care, ambulance services 1.74 Rarely Utilized
Aggregate Mean 2.28 Slightly Utilized
Legend: 3.26-4.00 = Highly Utilized, 2.51-3.25 = Moderately Utilized, 1.76-2.50 = Slightly
Utilized ,1.00-1.75 = Rarely Utilized
Table 3
Level of Satisfaction
n = 313
Healthcare Services Weighted Interpretation
Mean
1. Medical Health Check-up 2.59 Satisfied
2. Mental Health Check -up 1.75 Not Satisfied
3. Dental Health Check-up 1.98 Slightly Satisfied
4. Vaccination Programs for Tetanus, flu and 2.51 Satisfied
Pneumonia
5. Free Medicine as per doctor’s prescription 2.14 Slightly Satisfied
6. Free vitamins 2.45 Slightly Satisfied
7. Free health teaching or education for disease 1.95 Slightly Satisfied
management and prevention.
8. Free Blood Pressure check up 2.60 Satisfied
9. Free Blood Sugar Testing and Monitoring 1.94 Slightly Satisfied
10. Emergency care, ambulance services 1.69 Slightly Satisfied
Aggregate Mean 2.16 Slightly Satisfied
Legend: 3.26-4.00 = Very Satisfied , 2.51-3.25 = Satisfied , 1.76-2.50 = Slightly Satisfied ,1.00-
1.75 = Not Satisfied
Table 4
Result of the Test of Hypothesis on the Significant Relationship between the
demographic profile of the respondents’ and their level of utilization of
healthcare services
Variables Compute df P- Cramer’ Decision Interpretati
d Value Valu sV on
of X² e
Age and level of 8.046 60.235 0.113 Do Not Not Significant
Reject Ho
utilization
Gender and level of 2.569 3 0.463 0.090 Do Not Not Significant
Reject Ho
utilization
Civil Status and level 9.457 6 0.149 0.122 Do Not Not Significant
Reject Ho
of utilization
Living Condition and 3.933 6 0.686 0.079 Do Not Not Significant
Reject Ho
level of utilization
P value is significant if it is ≤ 0.05
Table 5
Result of the Test of Hypothesis on the Significant Relationship between the
demographic profile of the respondents and their level of satisfaction on
healthcare services
Variables Compute df P- Cramer’ Decision Interpretati
d Value Valu sV on
of X² e
Age and level of 8.111 60.230 0.113 Do Not Not Significant
Reject Ho
Satisfaction
Gender and level of 2.038 3 0.565 0.080 Do Not Not Significant
Reject Ho
Satisfaction
Civil Status and level 5.702 6 0.457 0.095 Do Not Not Significant
Reject Ho
of Satisfaction
Living Condition and 4.077 6 0.666 0.080 Do Not Not Significant
Reject Ho
level of Satisfaction
P value is significant if it is ≤ 0.05
Table 6
Result of the Test of Hypothesis on the Significant Relationship between the
respondent’s level of utilization of the healthcare services and their level of
satisfaction
Variables Pearson P- Decision Interpretati
Correlation Value on
Utilization 0.911 0.0001 Reject Significant
and Ho
Satisfaction
P value is significant if it is ≤ 0.05
