FNU RITIKA
IT Project Manager | Agile & Cross-functional Delivery | Technology Transformation
ritikafnu001@gmail.com (773) 905-5008
Professional Summary
Results-driven IT Project Manager with over 6 years of experience managing full project lifecycles across diverse
technology initiatives. Skilled in Agile (Scrum, Kanban) and traditional project management methodologies. Proven
ability to manage cross-functional teams, define project scope, drive strategic execution, and deliver high-impact
solutions on time and within budget. Strong communicator with a track record of successful stakeholder engagement,
risk management, and business alignment.
Core Competencies
Agile Project Management (Scrum, Kanban)
End-to-End Project Lifecycle Management
Cross-functional Team Leadership
Stakeholder Engagement & Communication
Project Scheduling, Budgeting & Cost Control
Risk Identification & Mitigation
Project Documentation & Status Reporting
Tools: Jira, MS Project, Visio, Excel, Power BI
Strategic Planning & Delivery
Facilitation of Meetings and Agile Ceremonies
Professional Experience
J.P. Morgan Chase – Washington, DC
IT Project Manager (Contract)
June 2024 – Present
Lead multiple concurrent IT projects from planning through delivery using Agile practices.
Define project scope, timelines, goals, and resource plans in collaboration with stakeholders.
Create and manage detailed project schedules, budgets, and communication plans.
Identify risks early and implement mitigation strategies to keep projects on track.
Facilitate daily stand-ups, sprint planning, and retrospectives to ensure alignment.
Collaborate with technical and business teams to resolve issues and meet project milestones.
Regularly communicate progress and performance metrics to senior leadership.
Bank of America – McLean, VA
IT Project Manager
July 2022 – May 2024
Managed high-priority IT initiatives involving system upgrades and cross-department collaboration.
Oversaw project budgets, timelines, and deliverables while maintaining quality and compliance.
Tracked tasks and milestones using Jira and MS Project; prepared reports and dashboards for stakeholders.
Conducted project planning sessions and stakeholder reviews to ensure clarity and alignment.
Led team coordination and status meetings to track progress and resolve dependencies.
Capital One – Washington, DC
Project Coordinator / IT Analyst
January 2020 – June 2022
Supported IT project execution including planning, scheduling, and resource coordination.
Facilitated Agile meetings, documented requirements, and assisted with issue tracking.
Created project status reports and updated leadership on key project developments.
Contributed to project retrospectives and continuous improvement efforts.
Citizens Bank – Virginia
Technical Project Support Analyst
July 2019 – December 2019
Assisted with technical project documentation, scheduling, and communication.
Maintained project logs and risk registers; supported change management processes.
Coordinated between business users and technical teams to track implementation progress.
Education
MS, Information Technology
Washington University of Science and Technology, VA
Technical Skills
Project Management Tools: Jira, MS Project, Visio, Excel, SharePoint
Reporting & Analysis: Power BI, SQL
Methodologies: Agile (Scrum, Kanban), PMP-aligned
Collaboration Tools: Microsoft 365, Teams, Confluence
