Professional Documents
Culture Documents
If you arrive about fifteen minutes before the scheduled interview time, you will have time to collect your thoughts, wipe the perspiration from your hands, and scan the lobby for current company information. You will also show your interviewer that you value his or her time.
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Do your homework.
Know the interviewer's name and how to pronounce it (including proper title !r., !rs., "r., etc.#. Know the company's ma$or products or services, the organi%ation of the company (divisions, parent company, etc.#, current business news about the company and the company's ma$or customers and competitors. You can learn most or all of this information from the company's website, annual report or company literature.
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a Brie$'a&e or (ol)er. 'his demonstrates that you are prepared. It also gives the interviewer something to ta(e notes on. E*"e't to S"e ) Some Time Develo"i ! Ra""ort. Wat'h %our No +Ver,al #ommu i'atio . Do -t Be Em,arra&&e) ,y Nervou& e&&.
*ersonal chemistry is a main ingredient in the hiring process. 'ry to rela+ and become comfortable with the interviewer. !aintain an open body posture and appropriate eye contact. -eat yourself at a reasonable distance from the other person. -mile. Interviewers are human, and they often become nervous, too. In fact, nervousness is a good sign / it shows that you are ta(ing the interview seriously. 0void nervous mannerisms such as tapping your fingers, feet, playing with pens, etc.
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2ood eye contact, a warm, natural smile and a firm handsha(e can help you overcome nervousness, develop a personal rapport and present a confident image.
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It is important to
"on't try to ta(e over the interview. -tic( to the main sub$ect at hand, but do not dwell too long on one point. It is better to deal with many 7uestions rather than $ust one or two in/depth 7uestions, unless that's where the interviewer leads you.
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8e fran( and honest, but never apologi%e for lac( of e+perience or wea(nesses. You can be self/confident without being overconfident or flippant. If you are new to the $ob mar(et, your lac( of e+perience has one very positive feature you do not have to 9unlearn9 bad habits or different practices learned from previous employers. !any employers li(e the idea that you can be taught their individual company procedures without needing to get rid of other training first.
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Wait $or a
O$$er to Bri ! 3" Salary. :et the interviewer bring up this sub$ect. ;ften salary and benefits are not discussed at all on the first interview. <ven though everyone (nows that salary is important, you do not want to give the impression that it is the only consideration. If it is, you can be easily lured away be a competitor offering a slightly higher salary. 'he interviewer needs to see that you are interested in the other aspects of the $ob li(e
Page 2 of 6 the potential for growth, learning or the challenge of the position. 1).
Do -t ,e A$rai) to Thi k Be$ore %ou S"eak. =se silence and intentional pause to
your advantage. 'ime is occasionally needed to thin( and to reflect. 'he interviewer will respect you for ta(ing a 7uestions seriously enough to give it a moment or two of consideration before answering.
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'his means emphasi%ing your transferable s(ills. >owever, be careful not to reveal trade secrets from a previous employer. <mployers are concerned most with what you can do for them. ?ocus on your ability to tac(le new situations, your communication s(ills, interpersonal abilities, analytical thin(ing talents, and other s(ills developed while in college or in previous positions.
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!ost employers (now a these stoc( answers when they hear them. 'his is a good reason to use interview question / answer guide as $ust that / guides. If your answers are not personali%ed to your situation, they will sound forced and unnatural. You might be surprised to learn how often interviewers hear the phrase, 9I really li(e wor(ing with people.9 'he phrase is used so often that it has lost it's meaning5
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If there were problems with previous e+periences, try to put your answers in the positive rather than the negative. If you slight a former employer, the interviewer may assume that you will someday do the same to him or her.
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er&. <mployers are interested in candidates who can e+press themselves properly. <ven if you have to slow down to correct yourself // do it5 =se slang e+pressions very sparingly. If your (nowledge of rules of eti7uette are rusty, ta(e a 9refresher course9 from a (nowledgeable friend. Be Pre"are) to A&k 0ue&tio &.
0lmost all interviewers will as( if you have any 7uestions. You should have some ready and should have at least one that is related to the conversation you have $ust completed. 'his demonstrates that you are both prepared and interested. Your 7uestions should be related to details about the company and should be based on the information you learned from the homewor( you have done (see 'ip @2#. You should not as( 7uestions li(e 9>ow long to I have to wait before I can ta(e a vacationA9 -ave those what's/in/it/for/me 7uestions for later.
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If you are applying for $obs in places in other states, you can suggest a short telephone interview. <ven a preliminary telephone interview can help you assess whether or not it would be worth your time and e+pense to travel for a personal interview.
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;ffers usually follow the interview, a few wee(s later. If you are offered the position on the spot, it is appropriate for you to as( for one or two days to thin( about the offer before responding. "o not linger. <nd 7uic(ly and courteously. 'han( your
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Be %our&el$.
You do not want to get hired on the basis of something you are not. You want to be hired for who you are5
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13. :ave you ever ha) to $ire a yo e8 :ow )i) you $eel a,out that8
'his is serious. "o not ma(e light of it or in any way seem li(e you li(e to fire people. 0t the same time, you will do it when it is the right thing to do. Ehen it comes to the organi%ation
Page 4 of 6 versus the individual who has created a harmful situation, you will protect the organi%ation. Femember firing is not the same as layoff or reduction in force.
27. What woul) your "reviou& &u"ervi&or &ay your &tro !e&t "oi t i&8
'here are numerous good possibilities :oyalty, <nergy, *ositive attitude, :eadership, 'eam player, <+pertise, Initiative, *atience, >ard wor(, Dreativity, *roblem solver.
Page 5 of 6 8iggest trap of all. 'his is a test to see if you will spea( ill of your boss. If you fall for it and tell about a problem with a former boss, you may well below the interview right there. -tay positive and develop a poor memory about any trouble with a supervisor.
31. Do your &kill& mat'h thi& 7o, or a other 7o, more 'lo&ely8
"o not give fuel to the suspicion that you may want another $ob more than this one.
36. Are you willi ! to "ut the i tere&t& o$ the or!a i2atio ahea) o$ your ow 8
'his is a straight loyalty and dedication 7uestion. "o not worry about the deep ethical and philosophical implications. Cust say yes.
40. I$ you were hiri ! a "er&o $or thi& 7o,1 what woul) you look $or8
8e careful to mention traits that are needed and that you have.
42. :ow )o you "ro"o&e to 'om"e &ate $or your la'k o$ e*"erie 'e8
?irst, if you have e+perience that the interviewer does not (now about, bring that up 'hen, point out (if true# that you are a hard wor(ing 7uic( learner.
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44. Tell me a,out a time whe you hel"e) re&olve a )i&"ute ,etwee other&.
*ic( a specific incident. Doncentrate on your problem solving techni7ue and not the dispute you settled.
48. Tell me a,out the mo&t $u you have ha) o the 7o,.
'al( about having fun by accomplishing something for the organi%ation.