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DESCRIPTION OF THE MAID SPECIALTY

Carry out the cleaning, organization, and preparation of the rooms, as well as the common areas of the hallways on the floors.

1. TASKS PERFORMED

Provide the rooms with toiletries, minibar, or additional information.

Change the bed and bathroom linens.

Hand over the keys and leave, informing about the updates.

Report any abnormalities you detect in the rooms.

Quickly inform security if suspicious persons are detected.

Lifts, transports, and stores various materials, such as cleaning items, food products, carts, and others.

Clean, disinfect, and prepare the rooms (bedroom), bathroom, and living rooms.

It carries the stock level of furnishings, clothing, materials, etc.

Organizes and maintains in perfect order, condition, and cleanliness of bedding storage areas.

Prepare the room setup for the night.

Prepare the room for cleaning, ventilate and place the items.

Prepare the materials, tools, and equipment to carry out the work. (Cart, bedding, vacuum cleaner, etc.).

Prepare, count, and prepare the clothing for delivery to the laundry.

Cleans equipment, materials, and others, and prepares the rooms and common areas.

Carry out the collection by checking that it is in perfect condition, cleaning the cart, and storing items.
complementary, provisions.

Collect the used clothes in the rooms and exchange them for clean ones while maintaining a necessary stock.

Collect, from the room, the clothes that the guests have left, requesting some laundry service.

Check the status of the rooms and report any anomalies detected.

2. WORKPLACES

Guest rooms.
Laundry section.
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3. TOOLS AND EQUIPMENT

Vacuum cleaners, floor polishers, waxers.

PRESENT RISKS

1. IN THE TASKS

Falls at the same level when transferring clothes to and from the rooms.
Falls at the same level when moving in hallways and tripping over misplaced objects.

Fall from different levels, when slipping or falling from the edges of bathtubs, while cleaning the upper part of the covering
ceramics for bathroom fixtures.

Contact with sharp elements, discarded by clients.

Contact with strange elements in trash bins or garbage cans when removing garbage and discarded items
guests.

Contact with electricity due to incorrect use or poor condition of electrical devices.

Contact with electricity due to lack of grounding in appliances and equipment or due to fixed installations with
non-existent insulation, in flexible conductors and portable lamps.

Contact with chemical products (Cleaning).

Contact with bodily fluids present in room and bathroom clothing.

Contact with sharp pointed elements hidden among the sheets, clothes worn by the guest, etc.

Bumps against the furniture while cleaning and organizing the room.

Hits from falling objects, due to poor stacking of materials in general.

Overexertion due to improper handling of materials (Pushing, pulling, lifting, and lowering loads).

2. AT WORKPLACE

Imprisonment or confinement inside elevators, due to lack or failure of safety systems.

Falls due to obstructions of circulation routes and emergency exits.

Fire due to faulty electrical installations or overloaded circuits, improperly extinguished cigarettes.

PREVENTIVE MEASURES
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1. IN THE TASKS

Handle cleaning products with caution, avoiding contact with them. Always wash your hands.
after manipulating them.
Before using or applying a chemical product, carefully read the instructions provided on the labels.
Manufacturer, if you have any questions, consult the safety data sheet. Alternatively, refer to the supervisor for further instructions.
Demand the labeling of products.

Avoid transferring the chemical products, but if it is necessary to transfer them, it should be done into containers.
perfectly labeled and never on food or beverage containers.

Never mix cleaning products unless advised to do so by the manufacturer; in that case, the instructions must be followed.
instructions that this provides. The mixture may produce dangerous gases.

If any cleaning product gets inside the glove, wash and change gloves.

Always wash your hands after handling chemicals.

Only use electrical appliances that have their protections, cables, plugs, and extensions in good condition.

When working with electrical equipment and devices, make sure that all are grounded.

When plugging in machines, equipment, and/or electrical devices, do so through their connectors and/or adapters, such as
Likewise, when unplugging them, I pulled on the plugs and not on the cable.

When handling loads, adhere to the safe material handling regulations. Approach the load, bend down.
bending the knees, place your feet well, lift and hold the load as close to the body as possible, do not twist
never bend your waist when lifting a weight, and remember that it is better to exert effort by pushing an object than pulling
about him.

Avoid staying in a fixed position for too long.

Remove the sheets carefully, avoiding contact with possible sharp objects.

Move the bedding to the carts designed for this purpose.

Clean the bathroom floors starting from the farthest points towards the door.

When cleaning ceramics on the top of bathrooms or changing shower curtains, use a ladder, do not
improvise a support.

In the cleaning of bathrooms and small spaces with little ventilation, air currents should be established to eliminate
any concentration of gases or vapors in the environment.

Do not smoke because some of the products you handle may be flammable.

Avoid putting your hands in the trash bins.

Ensure to maintain constant ventilation in order to disperse germs.

Clean up liquids, or any other spills immediately upon production and/or detection. If you cannot attend
quickly the problem, indicate the risk.
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If you need to reach any product on elevated shelves, do not climb on boxes, chairs, or other unstable objects. Use
a ladder in safe conditions.

Use personal protective equipment properly; if you are not informed about when and how to use it, ask.
Instructions to your supervisor or manager. Do not proceed without these elements.

2. AT WORK

Before starting your duties, conduct a survey of the room and report any anomalies to your supervisor.
supervisor.
As much as possible, prioritize natural light and maintain lamps that allow for artificial lighting.
as required by the tasks.

In front of the computer, use chairs with 5 wheels, adjustable height and backrest; armrests; check that the top part
the screen should be at eye level and have a footrest.

Find out about the emergency plan and the means of fire prevention and control available.
hotel facilities, as well as their management. Keep in mind where the fire extinguishers, alarms, and
the nearest emergency exit.

Maintain good order and cleanliness in the places where you carry out your work, keeping equipment and materials...
objects in safe places.

Keep a publication with emergency phone numbers and the address in a visible and accessible place.
of the hotel.

Keep the circulation paths and emergency exits clear of obstacles.

Check that the doors open from both the inside and outside of the section.

3. PHYSICAL RESTRICTIONS

It is considered that the following restrictions, evaluated and monitored, should not be an impediment to carry out the work of
the specialty, but if not controlled through medical treatment, they can pose a risk to safety
worker's personal or for their colleagues.