Navigation (page 1 of 6)

Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals (ground floor) 1 2 3 4 5 6

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Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011.

Terminal 3

T Terminal 3 plan
L1 Departures

Services
Airline ticket desk American Airlines ticket desk BA ticket office
5 2 22 10 3 13 15 6 12 18

Check-in (ground floor)

L1 Departures

Iberia unaccompanied minors and Iberia customer services IranAir customer services Menzies ticket desk PIA ticket desk Qatar ticket desk Thai Airways ticket desk Travelex bureau de change Turkish Airlines ticket office Virgin ticket desk

20 19 21 8 16 7 9 4 1

BAA information desk Cathay Pacific ticket office Customs for VAT returns Excess Baggage/left luggage Emirates ticket desk HM Customs Desk Commercial exports
G Arrivals

G Check-in

Iberia ticket desks

Stairs and escalators up to departures

2

Accessible toilet

Left luggage Lift Restaurant/Caf/Pub Telephone

Ticket sales Toilet men Toilet women Public areas

Zone B

Stairs and escalators up to departures

12

Bureau de change Check-in Drinking water Information

Zone C
34 8 6 7

Stairs and escalators up to departures

5

Zone D

Stairs and escalators up to departures

5

Zone A
1

Entrance Entrance Entrance

Entrance

10

Zone E

Stairs and escalators up to departures

19 20

Boingo Wi-Fi is present throughout the terminal

13

15

Zone F
16
18 21

Escalators up to departures Zone G

Entrance Entrance

Entrance
22

Entrance
29 22 22 23 26

Navigation (page 2 of 6)
Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals (ground floor) 1 2 3
9 18 11 Stairs and escalators to Terminals 1, 2, 4 & 5 10 (4 & 5 by train) and Central bus station 13 14 12 8 20 19 21

27

28 30

13

25

25 32 24 35 33 34 31

DO NOT USE

36 17

4 5 6
12 34 5 67

16 15 38 39 40 41

37

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Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011.

96 Gate 9 98

Terminal 3

Terminal 3 plan
L1 Departures

Shopping
Boots Glorious Britain Rolling Luggage Tie Rack
17 13 11 10

Departures (first floor, public area)

L1 Departures
95

WHSmith

12

Services
G Check-in 1
55 94 93

Arrivals
10 11

American Express bureau de change and cash machines Cash machines Internet
37 99

100

14

Post Office Special assistance Travelex bureau de change

131

20 7 8

6 4
101

13 2 5 4 3 7 9 2 6 2 3 4 5 21 20 19

14

15

12 16 17 33 34 31 35 32 43 47 48 30 52 46 45 44 36 38

Food and drink 39

40

130

Through to shopping, 6 eating and gates 7 after security

8

18

Bagel Street Costa Coffee Krispy Kreme 50

49 51 42

41

15 16 9

Caffe Italia Pret A Manger The Three Bells

1 3 2

31

Down to Check-in
Down to Check-In 10 11

Fast track entrance 22

23 24 12 13 20 26 27

Accessible toilet Babycare Bureau de change

Internet facility Lift Postbox Restaurant/Caf/Pub Security

Telephone Gate 23
102

28 29 53

Toilet men Toilet women Public areas Passenger areas

1
14 15 16 4 17 25 26 Transfer ticketing area

54

Cash machines Drinking water

107

Boingo Wi-Fi is present throughout the terminal 103

104 105 106

Navigation (page 3 of 6)
Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals (ground floor) 1 2 3 4 5 6
127 1 Burger King 3 Sbarro 4 Self Service Grab & Go 5 Village Grill 6 Sock Shop 7 Body Shop 8 Whittard of Chelsea 9 Parallel 54 bar 10 World News 11 Travelex Bureau 12 Sunglass Hut 13 Accessorize 14 Le Collezioni 15 Rolling Luggage 16 Clinton Cards 17 Glorious Britain 18 Past Times To car park

Gate 24

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36 Dixons 71 Bally 106 Gate room 55 37 Virgin Megastore 72 Caf Italia 107 Gate room 25 38 Boots 73 Burberry (relocating to Unit 57 from Nov 05) 108 Gate room 24 39 Starbucks 74 Bulgari 109 Gate room 27 40 ONeills 75 Caviar House 110 Gate room 29 41 Harrods 76 Bagel Street 111 Gate room 26 (C 42 Glorious Britain 77 Dior 112 Gate room 31 43 American Express 78 Harrods Way-in 113 Gate room 28 44 Hamleys of London 79 Paul Smith 114 Saudi Arabian A 45 World News 80 Tie Rack 115 Caf Italia 46 Chocolate Box 81 Kurt Geiger 116 Gate room 15 47 World Duty Free 82 Pringle 117 Gate room 13 49 Family Changing Rooms and Shower 83 Jo Malone 118 Gate room 14 50 Liberty 84 MAC 119 Gate room 16 51 Harrods 85 Swatch 120 Gate room 17 52 Mont Blanc 86 Tumi / Rolling Luggage 121 Gate room 18 Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011. 53 Versace 87 World Duty Free0 122 Gate room 19

Gate 10

Terminal 3
Gate 8 98

Terminal 3 plan
L1 Departures

Shopping
Bally Boots Burberry
34 24 50 33 55 11 28 37

97

Departures (passenger area)

L1 Departures

MAC Miu Miu Mulberry Paul Smith Smythson of Bond Street Sunglass Hut Thomas Pink Tiffany & Co. Rolling Luggage Watches of Switzerland WHSmith WHSmith Bookshop World Duty Free Zara
1 6

13 17 52 16 41 8 10 39 19 40 29 15 53 20

Bvlgari Caviar House and Prunier Chanel Dixons Travel

G Check-in

Gucci

G
95

Arrivals

Harrods and Harrods Boutiques 51 - Cartier, Etro, Ferragamo, Mont Blanc, Ralph Lauren, Swaroski Herms HMV
38 23 14 21 18

Lounge D and Lounge E

94 93

Caff Italia, Lounge B and Lounge C

Jo Malone
100

Kurt Geiger London 2012 shop

131

9 1 1 13 2 5 6 2 3 6 6 23 8 7 8 9 30 32 51 15 24 26 27 28 29 20 18 21 19 14 52 16 17 33 34 10 11 12 55 37 38 54 39

99

To Gates 13-22 Lounge H, Lounge F, No.1 Lounge, Bedrooms and Spa 101 and Travelex bureau de change

Services
American Express bureau de change
30

Customs for VAT returns Travelex bureau de change / VAT refund

2 3

130 40 41

Food and drink

50 5 4 102

own to heck-In

From departures after security

10 11 Fast track entrance 13

To Gates 23-55 and Caff Italia

53

Bridge Bar and Eating House EAT. Gate 23 Caviar House and Prunier Oyster Bar Pret A Manger Rhubarb

26 7 54 4 9

Caviar House and Prunier Seafood Bar Starbucks Strada YO! Sushi

12 32 5 27

12

14 15

Navigation (page 4 of 6)
Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals To car park (ground floor) 1 2 3 4 5

16 4 17

25 26

Transfer ticketing area

Lounge A and Multi-faith room (second level)

Accessible toilet Babycare

107

Multi-faith room Gate 25 Postbox Restaurant/Caf/Pub Seating Security Shower

109

Telephone Ticket sales Toilet men Toilet women Passenger areas Gate 27

103

104

105 106

Bureau de change Cash machines Drinking water Lift

Boingo Wi-Fi is present throughout the terminal

108 Gate 24

110

Gate 26 127 1 Burger King 3 Sbarro 4 Self Service Grab & Go 5 Village Grill 36 Dixons 37 Virgin Megastore 38 Boots 39 Starbucks 71 Bally 72 Caf Italia 73 Burberry (relocating to Unit 57 from Nov 05) 74 Bulgari 106 Gate room 55 107 Gate room 25 108 Gate room 24 109 Gate room 27

111

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Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011.

Entrance

Terminal 3
3 4 Zone C Entrance 7 8 9 10 11 Entrance

T Terminal 3 plan
L1 Departures

Shopping
Boots WHSmith
10 9

Arrivals 6(ground DO NOT USE floor) Zone D

12 13 14 15 Entrance 16 Zone E

World Duty Free

28

L1 Departures

Services
Airline baggage desk
19

G Check-in

25 33 30 22 36 15 7 40 6 18 39 19 24 17

Europcar National car hire Excess baggage/left luggage Global baggage desk Hertz car hire JAL baggage desk Licensed London Taxi desk Saudi Arabian baggage desk Sixt car hire Special assistance Star Alliance baggage office Travelex bureau de change Virgin baggage desk Virgin Upper Class limo service Voyager Entertainment
21 37

13 20 38 14 32 41 34 16 31 29 8 26 35 23 5

Alitalia baggage desk American Airlines baggage office

G Arrivals

Zone F 17

Entrance

Access to forecourt and check-in Zone G

18

American Express bureau de change Aviance baggage desk Avis car hire BAA information desk British Airways baggage desk

1 5 1 2 4 29 28 7 8 9 10 11 41 21 20 22 25 24 3837 39 40 23 26 8 9 10 11 36 35 28 6 31 27 34 33 32 6 7 5 30 4 3 22 2

British Hotel Reservation Centre (BHRC) and Shop and Collect Budget car hire Cathay Pacific baggage desk Dot2Dot Emirates Premier limo service Enterprise car hire

Stairs and escalators to Underground, Heathrow Express and Connect trains (to London and Terminals 4 and 5) and walkway to Terminal 1

UK immigration service

Food and drink

AMT Coffee Bite Marks & Spencer Simply Food
Accessible toilet Airline lounge Babycare 11 2 27

Millies Cookies The Globe Freehouse

4 1

Smoking area Coach waiting lounge and taxi rank

13 14 15 16 17 18 19

Drinking water Facilities for the hard of hearing Information Left luggage Lift Meeting point Restaurant/Caf/Pub

Telephone Toilet men Toilet women Public areas Passenger areas

Navigation (page 5 of 6)
Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals (ground floor) 1 2 3

Baggage enquiries Baggage reclaim Bureau de change Car hire Cash machines

Boingo Wi-Fi is present throughout the terminal

4 5 6

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Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011.

Terminal 3

T Terminal 3 plan
L1 Departures

Bus and coach stop allocation

Business parking Terminals 1 & 3 dot2dot Help Bus
16 21 16 11-13 3-5 7-10 17

Zone B Onward travel Arrivals (ground floor)

Car Rental (on airport): Avis, Budget, Europcar National, Enterprise, Hertz Car Rental (off airport): Dollar Thrifty, Sixt Off airport Parking companies: Courtlands, Purple Parking, Quality Airport Parking, Reeds, UB8/Happydays Taxi Rank (middle lane)
22 21 18

Zone C

L1 Departures

Hotel Hoppa Group travel pick up Group travel pick up

Entrance Zone A

6 7 8

G Check-in

Zone D DO NOT USE 9

Long stay parking Terminals 1 & 3

G Arrivals

Entrance

19

10

11 12 Zone E 14 15 Entrance 16 Zone F 17

Entrance 13 19

Accessible toilet Airline lounge Babycare Baggage enquiries

Entrance Zone G 18

Drinking water Facilities for the hard of hearing Information Left luggage Meeting point Restaurant/Caf/Pub

Telephone Toilet men Toilet women Public areas Passenger areas

Navigation (page 6 of 6)
Heathrow Airport overview Check-in (ground floor) Departures (first floor, public area) Departures (passenger area) Arrivals (ground floor) Onward travel Arrivals (ground floor) 1 2 3 4 5 6

Car hire Cash machines

Boingo Wi-Fi is present throughout the terminal

Boots

Marks & Spencer

Exit from baggage reclaim hall

Cromer Road West

21 16 22
Exit to M4 motorway Car Rental

19

17

18 3 7 4 5

Smoking area Coach waiting lounge and taxi rank

Courtney Road

Stairs and escalators to Underground, Heathrow Express and Connect trains (to London and Terminals 4 and 5) and walkway to Terminal 1

11

10

12

13

www.heathrow.com

Version 4.0 Heathrow T3 11/11 2011 BAA Airports Limited. Published: November 2011.