MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

Ophthalmological Center

ORGANIZATION MANUAL AND

FUNCTIONS OF THE SERVICE OF
Ophthalmology

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

INDEX

CHAPTER I
PRESENTATION.........................................................4
CHAPTER II

OBJECTIVES, SCOPE AND FUNCTIONS………......................................................….5

CHAPTER III
LEGAL BASIS…………………………………………………………………………………6
CHAPTER IV

DESIGN CRITERION……………………………………………………………………..7
CHAPTER V
STRUCTURAL ORGANIGRAM………………………………………………………...8
CHAPTER VI
GENERAL MANAGER……………………………………………………………………….9

1. FUNCTIONS ………………………………………………………………………...9
1.1 BASIC FUNCTIONS
1.2 SPECIFIC FUNCTIONS

HEAD OF SERVICES……………………………………………………………………….10

1. BASIC FUNCTION………………………………………………………………….10
2. CHARGE RELATIONSHIPS.......................................................10
2.1 INTERNAL RELATIONS
2.2 EXTERNAL RELATIONS
3. ATTRIBUTIONS OF THE POSITION…………………………………………………….10
4. SPECIFIC FUNCTIONS.........................................................10

5. MINIMUM REQUIREMENTS…………………………………………………………….11
SPECIALIST DOCTOR IN OPHTHALMOLOGY..............................12

1.BASIC FUNCTION…………………………………………………………………..12
2. CHARGE RELATIONSHIPS
2.1 INTERNAL RELATIONS ..................................................................12

2.2 EXTERNAL RELATIONS…………………………………………………….12

3. JOB ATTRIBUTIONS……………………………………………………..12
4. SPECIFIC FUNCTIONS ...................................................... 12

5.MINIMUM REQUIREMENTS ……………………………………………………………13

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

NURSING TECHNICIAN…………………………………………………………………14

1. BASIC FUNCTION ………………………………………………………………….14

2. CARGO RELATIONS…………………………………………………………14
2.1 INTERNAL RELATIONS
3. JOB ATTRIBUTIONS..................................................14

4. SPECIFIC FUNCTIONS……………………………………………………….14
5. MINIMUM REQUIREMENTS…………………………………………………….14

ACCOUNTING…………………………………………………………………………...…15

1. SPECIFIC FUNCTIONS……………………………………………………….15
2. MINIMUM REQUIREMENTS .................................................................. 15

SALES AREA…………………………………………………………………………..16

1. SPECIFIC FUNCTIONS……………………………………………………….16
2.MINIMUM REQUIREMENTS…………………………………………………………….16

CASH AREA………………………………………………………………………………17

1. SPECIFIC FUNCTIONS………………………………………..17
2. MINIMUM REQUIREMENTS…………………………………………………………….17

CLEANING AREA………………………………………………………………………18

1.SPECIFIC FUNCTIONS.............................................................18

2. MINIMUM REQUIREMENTS...................................................................18

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

CHAPTER I

PRESENTATION

The present Manual of Organizations and Functions (MOF) is a document of

institutional management that aims to establish and describe the functions
basic and specific, the requirements and the relationships of authority as well as the
coordination of the positions or jobs established for the service
ophthalmological.

The organization and functions manual establishes responsibilities and

attributes of the positions indicated in the table for the assignment of
personal, whose compliance contributes to achieving strategic objectives and
functions of institutional bodies.

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

CHAPTER II

OBJECTIVES, SCOPE, AND FUNCTIONS OF MANUAL OF

ORGANIZATION AND FUNCTIONS

OBJECTIVES

The Organization and Functions Manual aims to describe and

establish the basic functions and the specific functions at the job level and
general functions established in the Organization and Regulation
Functions, as well as based on the established job requirements in
the staff assignment chart.

It includes all the staff working at the ophthalmology center which

contributes to achieving all service objectives
ophthalmological

SCOPE

The present Manual of Organization and Functions is mandatory.

all the staff that makes up the ophthalmology center.

FUNCTIONS

Help with administrative simplification by providing information

about the functions that each staff member is supposed to perform,
occupy the positions or jobs that contribute to the flow of the
procedures.
Facilitate the induction and training process for new staff and
guide the service personnel who will occupy the position, allowing
to clearly understand the functions and responsibilities of the position or role
work to which they have been assigned

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

CHAPTER III

LEGAL BASIS

The present manual is supported by the following legal provisions.

Law No. 27657 Law of the Ministry of Health

Supreme Decree No. 024-SA approving Law No. 27657 Law of
Ministry of Health
Ministerial Resolution N°603-2006/MINSA approving the directive
N°007-MINSA/OGPP Directive for the Formulation of Documents
Normative Technicians of Institutional Management.
Directorate Resolution No. 061-2008-SA-HCH/DG that approves the
constitution of the Functional Unit for the Coordination of Strategies
National Health and Service Provision Activities.
Law No. 27815 Law on Ethics of Public Service.
Law No. 27658 Framework Law for the Modernization of State Management.
Legislative Decree No. 1161 Approves the Organization Law
Administrative and Functions of the Ministry of Health,
Legislative Decree No. 276 Law of the Administrative Career and of
Public Sector Remunerations.

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

CHAPTER IV
DESIGN CRITERION

The bodies and organic units contemplated in the

current organization and functions regulation.
If the principle of specialty is applied for the functional formation of
the units in order to integrate the functions for the positions that
perform the staff and eliminating the duplication or overlap of
functions.
Competencies and responsibilities have been established for
organic units with the purpose of evaluating the effectiveness of
performance and the degree of compliance with the functions delegated to the
lower levels and be able to make decisions responsibly.
Every position will depend hierarchically on a single superior and
every employee must be obligated to fulfill the assigned tasks and
achieve better results than expected.
Organizations and the Organization and Functions Manual must be
constantly updating while maintaining a balance and flexibility of
agreement to the position or job profile in charge.
Updating and disseminating knowledge and care methods
specified as well as the constant ongoing training that
they must do in the ophthalmology service.
Techniques should be established to help evaluate competencies.
and responsibilities in order to assess performance and degree
of achieving goals.

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 MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

CHAPTER V

STRUCTURAL ORGANIGRAM

GENERAL DIRECTORATE

SERVICE SERVICE
Ophthalmological ADMINISTRATIVE

SERVICE MANAGER ACCOUNTING

SPECIALIST DOCTOR IN
SALES AREA
Ophthalmology

Nursing Technician
BOX

PERSONNEL OF
CLEANING

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

CHAPTER VI

GENERAL MANAGER

1. BASIC FUNCTION
Plan, organize, direct, suspend, and evaluate all activities
administrative tasks of the ophthalmology service, as well as comply with the
norms and legal provisions of health.

2. SPECIFIC FUNCTION
2.1 Lead the multidisciplinary team responsible for implementation
and management of the agreements made within the organization.
2.2 Coordinate permanently at different levels for service provision
timely and quality according to the regulations.
2.3 Implement an information, education, and communication plan on
the current regulations according to those established.
2.4 Implement a control system for monitoring supervision,
monitoring and evaluation of goals and quality of services
of services.
2.5 Ensure the proper functioning of the ophthalmological health center.
2.6 Constantly train the staff
2.7 Ensure compliance with the required formalities by the
various institutions.
2.8 Fulfill tax, labor, municipal obligations
corporate.
2.9 Monitor the proper fulfillment of the functions of the personnel that
labor.

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

SERVICE MANAGER

BASIC FUNCTION
Schedule and supervise health care activities and the
prevention of risks or damage in ophthalmological service.
2. RELATIONS OF THE POSITION

2.1 Internal Relationships: With the department head, with the head of
personal and with the heads of other positions in the service.
2.2 External Relations: With institutions related to the
coordinations of ophthalmological health service.
3. ATTRIBUTES OF THE POSITION
Technical and administrative representation
Authorize, supervise, monitor, and evaluate the actions of the technician.
administrative.
4. SPECIFIC FUNCTIONS
4.1 Lead the processes, procedures, and protocols for the service
ophthalmological.
4.2 Elaborate the role of assigning responsibilities of the staff
technical and auxiliary professional, as well as the diagnosis of the
diseases.
4.3 Direct and coordinate the various assistance activities
administrative.
4.4 Provide goods and services to ensure a good
attention to the staff in their eye exams.
4.5 Organize the appointment schedules for patients through the
schedules of professionals to attend to inquiries
externals.
4.6 Ensure the safety and preservation of heritage assets.
4.7 Comply with the codes of ethics in public service

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

5. MINIMUM REQUIREMENTS
Education
Professional title of Surgeon Doctor with specialty in
Ophthalmology.
Postgraduate studies in public health services.
5.2 Experiences
Experience in performing functions in similar positions.
Experiences in management and supervision.
5.3 Skills
Leadership skills for achieving institutional objectives.
Ability to set organizational objectives.
5.4 Attitudes
Provide solutions to the problems that arise internally or
external.
5.5 ethics and values
Responsibility, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

SPECIALIST DOCTOR IN OPHTHALMOLOGY

BASIC FUNCTION
Provide medical care through highly clinical and surgical means
specialized and comprehensive to ophthalmology patients in consultations,
internal controls.
2. JOB RELATIONSHIPS
2.1 Internal relationships: It depends directly and reports to the

fulfillment of his duties to his boss, coordinating actions with others

health professionals regarding assistance work and coordinate with
the nurse for patient care.
2.2 External Relations: With specialized institutions in the service
of ophthalmology.
3. JOB ATTRIBUTIONS
Supervision, monitoring, and follow-up.
4. SPECIFIC FUNCTIONS
4.1 Provide specialized medical attention in ophthalmology with
emphasis on the appropriate diagnosis and treatment for vision so that we can
examine, monitor the treatments.
4.2 Supervise the proper application to the patient, carry out the care
surgical.
4.3 Prepare the medical records and make the attendance logs.
4.4 Apply biosecurity measures to prevent infections as follows
how to ensure security.
4.5 Participate in the preparation of the annual service activity plan.
4.6 Contributing that the attention and diagnosis were developed accordingly
to what is established.

4.7 Ensure internal security in safeguarding the documents and

service teams.
4.8 Fulfill the functions assigned as responsible and the others
functions assigned by the head of service.

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

5. MINIMUM REQUIREMENTS

Education
Professional title of Surgeon Doctor with a specialty in
Ophthalmology.
Have a national register of specialists from the medical college
Peru.
5.2 Experiences
Minimum of 3 years experience in the specialty of ophthalmology
5.3 Skills
Leadership skills for achieving institutional objectives
control of the assigned resources.
Ability to achieve results in a timely manner and work under pressure
pressure.
5.4 Attitudes
Provide solutions to the problems that arise
Critical and proactive attention aimed at better results.
Attention to attitude and patient service.
5.5 Ethics and Values
Responsibilities, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

Nursing Technician

BASIC FUNCTION
Carry out technical and support activities in assistance and control
patients according to the indications from the specialist doctor of
ophthalmology.
2. JOB RELATIONS
2.1 Internal relationships: With the specialist doctor depends
directly and to whom it reports the fulfillment of its obligations.
3. SPECIFIC FUNCTIONS
3.1 Carry out the cleaning of the materials.
3.2 Collaborate in the development of medical procedures.
3.3 Process the examination orders requested from the patients
3.4 Take the temperature, weight, and height.
3.5 Collaborate in the administration of medications.
3.6 Observe and report the operational status of the equipment.
4. MINIMUM REQUIREMENTS
Education
Professional title in nursing technician
4.2 Experiences
Experience in hospital services
Skills
Achieve results in a timely manner
Execute work under pressure
4.4 Attitudes
Provide kind attention and good service
Vocation and dedication to others.
4.5 Ethics and Values
Responsibilities, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

ACCOUNTING
1. SPECIFIC FUNCTIONS
1.1 Lead the counterpart team responsible for the implementation
and management of the agreements made with the organization.
1.2 Coordinate continuously at different levels for the
timely and quality services, according to the regulations that are
find current.
1.3 Implement an information, education, and communication plan about
the established levels.
1.4 Implement control systems for better supervision,
monitoring, tracking, and evaluation of service delivery
1.5 Comply with the declarations on the dates established by the SUNAT.
1.6 Report on any tax issues that may arise.
2. MINIMUM REQUIREMENTS
2.1 Education
Professional degree in accounting
2.2 Experiences
Minimum of 3 years of experience in the accounting field
2.3 Skills
Leadership skill for achieving institutional objectives
control of the assigned resources.
Ability to achieve results in a timely manner and work under
pressure.
2.4 Attitudes
Provide solutions to the problems that arise.
Orientation towards better results.
2.5 ethics and values
Responsibilities, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

SALES AREA

1. SPECIFIC FUNCTIONS
1.1 observe closely the patients to ensure they are treated with
respect and thus make customers not distance themselves from the company.
1.2 Make the production of the lenses according to order
of the clients.
1.3 Comply with the deadlines assigned for the delivery of
lenses.
1.4 That the mounts and lenses are in good condition before
deliver it.
1.5 Sell the medications that are within the expiration date
of expiration.
2. MINIMUM REQUIREMENTS
2.1 Education
Professional degree in accounting or related fields
2.2 Experiences
Minimum of 3 years of experience
2.3 Skills
Leadership skill for achieving institutional objectives and
control of the assigned resources.
2.4 Attitudes
Provide solutions to the problems that arise
Focus on better results.
2.5 ethics and values
Responsibilities, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGICAL CENTER

CASH AREA

SPECIFIC FUNCTIONS
1.1 Record daily sales.
1.2 Perform a cash count at the end of the day.
1.3 Record the sales of frames and drops.
1.4 Make a balance of income and expenses

2. MINIMUM REQUIREMENTS
2.1 Education
Technician in knowledge of accounting, computing or related careers.
fines.
2.2 Experiences
Minimum of 2 years experience
2.3 Skills
Leadership skill for achieving institutional goals and
control of the allocated resources.
2.4 Attitudes
Provide solutions to the problems that arise
Orientation towards better results.
2.5 ethics and values
Responsibilities, respect, solidarity, and honesty

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MANUAL OF ORGANIZATION AND FUNCTIONS OF THE OPHTHALMOLOGY CENTER

CLEANING AREA

SPECIFIC FUNCTIONS
1.1 Keep the services orderly and in proper conditions
hygienic as well as the machines.
1.2 The cleaning staff must ensure to keep it clean
warehouse.
1.3 Ensure the cleanliness of the furniture within the center
ophthalmological.
1.4 Collaborate with the order and preservation of environmental cleanliness.
1.5 Keep daily control of the cleaning of the glass display case, chairs, windows,

floors and doors.

1.6 When cleaning, everything must be left organized.
documents that I find.

2. MINIMUM REQUIREMENTS
2.1 Education
Secondary level
2.2 Experiences
Minimum of 2 years of experience working in all related areas
to health.
2.3 Skills
Leadership ability to achieve objectives.
2.4 Attitudes
Provide solutions to the problems that arise
Orientation towards better results.
2.5 ethics and values
Responsibilities, respect, solidarity, and honesty

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