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Effective Interview Skills For Students - UEH Oct 2011-Deloitte
Effective Interview Skills For Students - UEH Oct 2011-Deloitte
October, 2011
Key points
1. Understand the selection process 2. Objective at each selection stage 3. Understand the employers expectation 4. Interview tips
Screening
Test
Interview
Offer
Test
To identify candidates with relevant skills By checking if: The applicant can apply theories to solve real life cases; The applicant s English level is correct as assumed from the first round;
Interview
To identify candidates with right attitude By checking if: The applicant has suitable appearance, gesture, emotion etc. Knowledge, skills and attitude are tested at the same time Note: Requirements will be different depending on each roles requirements
The applicant has Applicant understands appropriate IQ and EQ about the company and indices. the job requirements.
Knowledge
Skills
Attitude
Effective interview
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Wow Factor
1. Pre Interview Resume/CV
Make an good first impression
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Wow Factor
1. Pre Interview (cont) Preparing a Resume/CV 2-3 Page Maximum 3 Carefully Proof Read Logical Order Provide the required Information Dont provide written references
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Wow Factor
2. The Interview
Interview Structure/Who interviews you? Introductions/ Settling in Learning about what you can offer now Learning about what you can offer in the future Questions and Completion
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Wow Factor
2. The Interview (cont cont) Minimum Personal Behaviours
Arrive on time Dress appropriately Introduce in friendly/professional manner Sit comfortably Listen carefully and make eye contact Ask about next steps Thank the interviewer
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Wow Factor
2. The Interview (cont) Potential Questions/Answers Be prepared to answer 2 basic questions (If not dont go!!!)
What do you know about the Company? Why have you applied for this this job?
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Wow Factor
2. The Interview (cont) Be prepared to
Share personal experiences to illustrate your critical skills and success Describe experiences and career/life periods reflected in your resume Focus on the positives of all your past experiences and remain optimistic Relax, be yourself and help interviewer get to know you , Use your time wisely; its your time, make sure you get your points across Be specific: give specific examples where you had an impact and made a difference
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Wow Factor
2. The Interview (cont) Interview tips
1. Do your homework and show interest 2. Make an impact and demonstrate company's understanding 3. Be confident and courteous 4. Ask questions 5. Sell yourself 3 points 6. Get clarification 7. Follow up
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Describing yourself
Be yourself:
Remember that you may be asked about anything or everything you have included in your CV. All employers are looking for trustworthy employees, so misleading information is dangerous for your future career path
Develop your personal style: it's not wha you say, but the way that you say it will hat differentiate you from the crowd.
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Why Deloitte?
Deloitte Global
Deloitte Touche Tohmatsu Limited
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Asia Pacific Australia (includes Papua New Guinea) China (includes the Chinese mainland, Hong Kong SAR and Macau SAR) Fiji Guam (includes Federated States of Micronesia, the Republic of the Marshall Islands, the Northern Mariana Islands and theRepublic of Palau) India Indonesia Japa Korea Malaysia New Zealand (includes Fiji and the Cook Islands)
Philippines Singapore Taiwan Thailand Vietnam Canada EMEA Albania Algeria Austria Azerbaijan Bahrain Belarus Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark
Egpyt Estonia Finland France FYR Macedonia Gaza Strip/West Bank Georgia Ermany Gibralter Greece Hungary Iceland Ireland Israel Italy Jordan Kazakhstan Kenya (includes Tanzania and Uganda) Krgystan Kuwait
Latvia Lebanon Libya Lithuania Luxemburg Malta Moldova Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Saudi Arabia Serbia and Montenegro Slovak Republic Slovenia
South Africa (includes Angola, Botswana, Malawi, Mozambique, Namibia, Swaziland and Zimbabwe) Spain Sweden Switzerland Syria Tunisia Turkey United Arab emirates United Kingdom Uzbekistan Yemen LACRO Argentina Aruba/Netherlands Antilles Bahamas Barbados
Bermuda Brazil British Virgin Islands Cayman Islands Chile Colombia Costa Rica Ecuador Guatemala Jamaica Mexico Nicaragua Panama Paraguay Peru Uruguay Venezuela United States
Deloitte Global
(con't)
Network of member firms providing professional services 170.000 employees Over 150 countries Providing professional services to over 80% largest companies of the world Revenue 2010: USD 26.6 billion Become No. 1 position and the largest professional firm in the world Fastest growth in Southeast Asia, China and India
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Before 1 June 2011: a cluster of member firms Since 1 June 2011: change legal entity to " member firm of DTTL" "A 8 practices including Brunei, Guam, In Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam 5.300 employees; 230 Partners; 22 offices Combining size, scale and expertise to deliver consistent high quality services tise to clients in the region
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Deloitte Vietnam
Founded in 13 May 1991 as the first and largest Auditing company in Vietnam Over 600 employees: 45 Doctors & Masters 66 CPA Vietnam 44 CPA US, CPA Australia, CPA Singapore & ACCA members 2 Offices in Hanoi and Ho Chi Minh city
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Deloitte Vietnam
Services lines
(con't)
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Written test
Interview rounds
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its networ of member firms, network each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple ind industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and deep local expertise to help clients class succeed wherever they operate. Deloitte's approximately 170,000 professionals are committed to becoming the standard of excel excellence.
About Deloitte Southeast Asia Deloitte Southeast Asia Ltda member firm of Deloitte Touche Tohmatsu Limited comprising Deloitte practices operating in Brunei, Guam, a Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnamwas established to deliver measurable value to the particular demands of was increasingly intra-regional and fast growing companies and enterprises. Comprising over 230 partners and 5,300 professionals in 22 office locations, the subsidiaries and affiliates of Deloitte Sout Southeast Asia Ltd combine their technical expertise and deep industry knowledge to deliver consistent high quality services to companies in the region.
All services are provided through the individual country practices, their subsidiaries and affiliates which are separate and independent legal entities. About Deloitte Vietnam Deloitte Vietnam, founded 20 years ago as the first audit and advisory firm in Vietnam, is part of the global Deloitte networ one of the largest network, professional services organisations in the world. Our clients are served by over 600 staff located in our Hanoi and Ho Chi Mi City offices but also Minh enjoy access to the full strength of our Deloitte Southeast Asia member firm with practices in Brunei, Guam, Indonesia, Malay Malaysia, Philippines, Singapore and Thailand. Through our extensive network, Deloitte Vietnam delivers value value-added services in Enterprise Risk Services, Consulting, Financial Advisory, Tax and Audit to the private and public sectors across a wide range of industries.
This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the Deloitte Network) is, by means of this publication, rendering professional advice or services. Before ma making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No ent in the Deloitte entity Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication.
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