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Network Setting Guide

Thank you very much for your purchase of Mimaki’s product.


This “Network Setting Guide” provides you with the setting method of “NetworkConfigurator”, the tool to perform
network setting of Mimaki’s product that is compatible with network.
While NetworkConfigurator is saved on Manual CD bundled, please download the updated information from our
website (http://eng.mimaki.co.jp/download/).

About network connection of Mimaki’s product


Set the function to send e-mails to the set e-mail address when events such as cutting start/ end and stop due
to an error.
Though you can set from the main body of the printer/ the plotter, you can set easily via the attached software
[NetworkConfigurator].

An error occurred!
Printing was com-
pleted!

Prepare the printer/ the plotter


Prepare the printer/ the plotter by following the procedures below:

1. Connect LAN cable with the printer/ the plotter.


• For details, refer to the operation manual of your printer/ plotter.

2. Turn on the power supply of the printer/ the plotter.


• For details, refer to the operation manual of your printer/ plotter.
Prepare NetworkConfigurator
Check that the attached software [NetworkConfigurator] has been ready for use.
• NetworkConfigurator is dedicated for Windows.
• .NET Framework 3.5 and later is required.
• Do not perform setting from multiple NetworkConfigurators to one main body at the same time.

1. Copy application of NetworkConfigurator on


the desktop of your PC.
• The icon on the right is displayed on the desktop of your
PC.
• You can also start it from the launcher of CD-ROM.

2. Double-click on to start the attached NetworkConfigurator.

• The plotter selection window of the attached NetworkConfigurator is displayed.


• You can also start it by double-click on the application in the CD-ROM.

3. Select the printer/ the plotter on which you perform network setting via
the attached NetworkConfigurator.
• Select the printer/ the plotter whose network setting you want to edit and double-click on it or,
click the [Select] button.
• When you terminate NetworkConfigurator, click the [Exit] button.

• When you start this application, the list of printers/ plotters on the same one network address is
created automatically.
• In the list, [Machine Name/ Serial No./ IP address (Now)] are displayed.
• If the target printer (plotter) is not displayed in the list, click the [Research] button several times at
regular intervals.
• When you specify the printer with different network address, enter the IP address of the printer in
the [Direct Address] column and click the [Connect] button.

• If the address displayed in the list differs from the network IP address assigned to the PC, it is
not displayed in the Machine List. Use [Direct Address] or use the machine in the network with the
same network address as the printer/ the plotter.

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4. Set the network.
• Perform the setting below based on information provided by the in-house network administrator
or the person who configured LAN environment.
(1) Perform the setting related to your network environment, the e-mail server and the e-mail
function.
(2) Click the [Commit] button.

• The item that you cannot set is grayout.

Network setting of printer/ plotter main Setting related to e-mail notification


body (Network Settings) contents and address (Event Mail Settings)
If you are unsure what to set, put a check in For "Sender Mail Address", input the e-mail
DHCP and AutoIP. address of the sender. If the sender e-mail address
is invalid, an e-mail might not be sent.

NetworkConfigurator version

Setting related to e-mail server and account (Mail Server Settings)


If you are unsure what to set, ask your provider, LAN manager, or the person who
installed your router.

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 Network Settings
After you change the setting, restart the printer/ the plotter.
Machine Name : The machine name of the main body is displayed. You cannot edit the string.
(Currently, it is not available. It will become available in the future firmware
version upgrade.)
Allocate IP Address : Select whether you use DHCP or AutoIP to allocate the IP address. The
allocation operation is performed in order of priority below:
(1) DHCP (Allocates from the DHCP server existing on the network.)
(2) AutoIP (Address 169.254.***. *** is allocated. The gateway does not exist.)
(3) Manual setting (Manually set IP Address, SubnetMask, Gateway and DNS
Server.)
e.g.) When you enable DHCP: Check DHCP.
When you enable AutoIP: Uncheck DHCP and check AutoIP
When you enable manual setting: Uncheck both of DHCP and AutoIP
IP Address(Info) : Regardless of the IP address allocation method, the current valid IP address is
displayed. (You cannot edit it.)
IP Address(Setting) : When you set the IP address manually, enter the valid IP address.
Subnet Mask(Setting) : When you set the IP address manually, enter the subnet mask of the network to
use in CIDR. Available numbers are 8 to 30.
Gateway (Setting) : When you set the IP address manually, enter the address of the gateway.
DNS Server(Setting) : When you set the IP address manually, enter the address of the DNS server.

 Mail Server Settings


Enter information provided by the Internet provider and the in-house network administrator. If there is no
information, you cannot use the e-mail function.
SMTP Server Address : Enter the e-mail server name to use. You can enter up to 40 characters.
SMTP Port No. : Enter the e-mail server port number to use. You can enter the number between 1
to 65535.
POP3 Server Address : Enter the POP server address to use. You can enter up to 40 characters.
User Account : Enter the user account of e-mail to use for authentication. You can enter up to 30
characters. (In some cases, it is indicated as “User ID” or “User Name”.)
User Password : Enter the password of e-mail to use for authentication. You can enter up to 15
characters.
Authentic Method : Select the authentication method.
[SMTP Auth. / POP before SMTP / OFF]
In addition, when you use APOP, select APOP.

 Event Mail Settings


Enter the notification items required for you, the target e-mail address and the e-mail title when you use
Event Mail. For the contents of each notification, refer to the event mail function explanation page of the
operation manual of the main body.
Event Mail Function : When you use the event mail function, check this. If you do not check it, event
mail is not sent at all.
Print Start : When drawing of the printer function starts, the event mail is sent.
Print End : When drawing of the printer function ends, the event mail is sent.
Plot or Cut Start : When drawing of the plotter (including cutting) function starts, the event mail is
sent.
Plot or Cut End : When drawing of the plotter (including cutting) function ends, the event mail is
sent.
Error : When an error occurs, the event mail is sent.
Warning : When a warning occurs, the event mail is sent.
Other : When the notification items other than above occur, the event mail is sent.
Send to Address : Enter the target e-mail address. You can enter up to 96 characters.
Mail Title : Enter the string to use for the title of the event mail. You can enter up to 8
characters.
Sender Mail Address Set the e-mail address to use as the sender of the e-mail. Set it with alphanumeric
characters and symbols within 64 characters.

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 Test Mail Transmit button
Sent a test e-mail to check the setting value below. After you click the button, check the receiving result.
If the test e-mail cannot be received...
it is possible that you made mistakes for the setting items or the environment is not available. Contact the
in-house network administrator.
In some cases, an error occurs at sending. You can check the error code by using the test e-mail sending
function of the printer/ the plotter main body.

 Reload button
Receive the setting value from the printer again and reflect them on the screen. The password is not read
in.

 Save to file button


Save the setting information displayed on the screen in the file. Save it as a new file by following the
instruction on the screen. Do not use the extension [.ini]. Do not overwrite the contents of the saved setting
file. The password is not stored.

 Load from file button


Read the setting file saved with the [Save to File] button. When reading has been completed, the setting
cannot be reflected on the main body. After the setting has been confirmed, register the setting by clicking
the [Commit] button. No change is made for the password.

 Commit button
Transfer the setting value displayed on the screen to the printer/ the plotter and enable the setting. If noth-
ing is input in the password, no change is made for the password.

 Exit button
Terminate this screen and return to the screen to select the printer/ the plotter.

Disclaimer
• The customer is responsible for the communication fee for Internet communication such as e-mail notifica-
tion.
• The notification by the event mail function may not be delivered due to Internet environment, failure of the
device/ the power supply, etc. Mimaki has absolutely no responsibility for any damages or loss resulting
from non-delivery or delays.

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Troubleshooting

Phenomenon Cause Remedy


Do you use Windows OS of Windows
Use Windows OS of Windows XP or later.
XP or later?
Has “.NetFramework3.5.” and later If it has not been installed, install it. You
been installed? can get it from Windows Update.
Application cannot In some cases, antivirus software may
start. detect it as a virus by mistake. Try from
Was “NetworkConfigurator.exe” other PC, or, perform setting in the main
deleted by antivirus software? body and inform the call center of “the
antivirus software name and version”/
“pattern file version”.
Check that the version of
NetworkConfigurator is not old. Download and install the latest
The application closes You can download the latest version NetworkConfigurator from the Mimaki
irregularly, or it does from the Mimaki Engineering Engineering homepage (http://
not operate properly. homepage (http://eng.mimaki.co.jp/ eng.mimaki.co.jp/download/).
download/).
Is the device's firmware version old? Upgrade to the latest firmware version.
Is the power supply of the machine If the power supply is not turned on, turn it
main body turned on? on.
If network cable is not connected firmly, be
Is network cable connected with the
sure to connect it firmly with the main
main body firmly?
body.
Is network cable connected with the If network cable is not connected firmly, be
PC firmly? sure to connect it firmly with the PC.
Is the power supply of the devices such If the power supply is not turned on, turn it
as HUB in the connecting path turned on. In addition, check that cable is
on? connected firmly.
Is the connecting destination of LAN If the connecting destination of LAN cable
cable correct? is not correct, change it.
Is there loop wiring in the connected If there is loop wiring in the connected
LAN? LAN, remove it.
If there are multiple network interfaces
Assign the IP address of the same
“Not Found.” is in the PC, is the network address of the
network address as the machine to the
displayed in the list interface that communicates with the
interface that communicates with the
box and you cannot machine the same as that of the
machine.
get the printer list. machine?
Only the same network address can
Is the IP address of the same network communicate. Use the machine with the
address assigned to the PC assigned same network address as the PC by
to the main body? turning ON the DHCP setting of the main
body, or with Direct Address.
Register “NetWorkConfigurator.exe” or
Does the firewall of the PC cut UDP:
UDP: 8002, TCP: 11110 and TCP: 11111 in
8002, TCP: 11110 and TCP: 11111?
the exception of the PC firewall.
Is there a router or a firewall in the If it exists, you cannot perform setting in
middle of communication path between this application. Use the printer and the
the PC and the printer? PC in the same network address.
If the distance on the network is too far,
transmission cannot be performed.
Are the machine and the PC far apart
Limit transmission to machines with the
on the network?
same network address as much as
possible.

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Phenomenon Cause Remedy
Depending on the situation, not all
The target device is Click the “Research” button several times.
device information can be got.
not displayed in the list
box. Are there any problems of connection
Check the same items for “NotFound.”
etc.?
If an error code is displayed after sending
E-mail can't be sent.
Send a test mail in accordance with the test mail, refer to the error code in this
(After the test mail is
"Test Mail Transmission" in this user's user's manual and remove the cause.
sent, an error code is
manual, and check the error. The error code list is written at the end of
displayed.)
"Test Mail Transmission".
• Is the recipient e-mail address correct? If the recipient or sender address is wrong,
• Is the sender e-mail address correct? correct it
• Is there a problem occurring in the e- If you correct the recipient or sender
E-mail can't be sent.
mail server? address but still cannot send the test mail,
(After the test mail is
• Is there a problem occurring with the check the operation of the server and
sent, an error code
Internet or on the network set by the network.
isn't displayed.)
terminal receiving the e-mail? If you are unsure what to set, ask your
provider, LAN manager, or the person who
installed your router.

If the defect other than the above occurs or the defect cannot be improved, contact to the call center.
Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8 and .NetFramework are trademarks of Microsoft Corporation
and other countries.
All brand names and product names are trademarks or registered trademarks of their respective companies.

D202501-13-25042013 IT
© MIMAKI ENGINEERING CO., LTD.2013
SW: 1.2

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