Professional Documents
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Perception 1
Perception 1
Organizational Behavior
Organizational Behavior
Organizational Behavior
Word Color Test In this test DO NOT READ the words, say aloud the COLOR of each word.
YELLOW BLUE ORANGE BLACK RED GREEN PURPLE YELLOW RED ORANGE GREEN BLACK BLUE RED PURPLE GREEN BLUE ORANGE
Organizational Behavior 5
Perception
Definition- A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment
What is Perception?
A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. Peoples behavior is based on their perception of what reality is, not on reality itself. The world as it is perceived is the world that is behaviorally important.
What is perceived is totally different from reality People behave based on their perception, not reality
Organizational Behavior
When you change the way you look at things, the things you look at change.
Organizational Behavior
Perception
What is Perception?
How we view and interpret the events and situations in the world about us.
Why is it Important?
Because peoples behavior is based on their perception of what reality is, not on reality itself.
Organizational Behavior
Perception is the process of receiving information about and making sense of the world around us. McShane It entails deciding which information to notice, how to categorize this information, and to interpret within the framework of our existing knowledge Greek philosopher Plato we see reality only as shadows reflected on the rough wall of a cave
E X H I B I T 6-1
6-11
Factors influence
Perceiver
Our five sense organs are bombarded with stimuli Some things are noticed, most are screened out Rest are organized & interpreted Process of attending to some information received by our senses and ignoring other information is called selective attention Ex: nurse Selective attention is influenced by two factors:
PERCEPTUAL PROCESS
Input
Organisation Selection Interpretation Outputs
Organizational Behavior
15
People are living things, have motives, beliefs, attitudes, intentions ..so behave in several ways We attempt to make assumptions on their behavior Our judgment will be based on those assumptions Attribution theory tries to explain the ways in which we judge people differently depending on the meaning we attribute to a given behavior This is the issue of people perception Attribution theory suggests that, when we observe an individuals behavior, we attempt to determine whether it was internally or externally caused
Internally under personal control Externally situation /context That Determination is based on three factors:
Distinctiveness, consensus, and consistency 1)Distinctiveness refers to whether an individual behaves differently in different situations
Employee coming late, usual internal attribution Unusual (can be due to any external factor) external attribution
2)Consensus-everyone faces the similar situation and responding similar way Behavior of tardy employee all are late due to same reason high consensus external attribute If all took same route and only this employee late- internal 3)Consistency looks for consistency in persons behavior Coming late every day? internal Unusual external The more consistent internal
When we make judgments, we underestimate the influence of external factors and overestimate the influence of internal factors Fundamental attribution error Individuals or organizations blame for failure , take credit for success self serving bias