Student Financial Assistance

Session 63

Direct Loan Reconciliation

Hands-On
 At Your Assistance

■ Bob Martin, Direct Loan CAM, Dallas

Ashley and her GrandDad
 And….
■ Morgan Hamil, Reconciliation Accountant,
LOC, Montgomery, AL
Morgan, husband Chris and
niece Kaitlyn
 Agenda….

■ LO-Online
■ DL Tools
Cash
Rebuild lost database
Compare LOC database (732 Report) with
school database
■ Reports
 Bob’s 8 Steps to
Reconciliation Heaven!!
1. Create LOR; Send to LOC
2. Import Acknowledgement (Status =A)
3. Print MPN; Manifest to LOC/eMPN
4. Import Acknowledgement (Status = A)
5. Draw down cash.
6. Cash Management (Business Office)
7. Disburse; Send Disb. Record to LOC
8. Import Acknowledgement (Status = A)
 How long should it take
you to “Book” a loan?
■ Schools must submit the loan origination
record, promissory note, and disbursement
record to ED within 30 days of the initial
disbursement. All subsequent
disbursement (and adjustment) records
must also be submitted within 30 days of
the disbursement.

Session 63- 9
Lets’ see how we can achieve
reconciliation using these tools...
 LO-Online Web
Enhancements…...
• DLB 01-05
• Announced enhancements to the Loan Origination Web
site:
• Navigation • MPN Review
• Security •Batch Report
Options
• Change Record
Processing • Loan File Rebuild
• Audit History • Entrance Counseling
Results
Http://lo-online.ed.gov
5
 User Registration
• More roles to choose from
– SFAO
– AFAO view or update
– CAFAO view or update
– Credit Check
– Entrance Counseling
– Entrance/Servicing School Servicing
Session 63-15
 Change Record Processing

■ Loans ■ Anticipated Disbursements

– Academic Year – Date
– Loan Period – Gross
– Loan Amount Approved ■ Changes made via the web are
not acknowledged back to
– Dependency Status
schools
– HEAL Indicator ■ Changes are edited same as
– College Year through batch
– Disclosure Print ■ Change is displayed
Indicator immediately
– P-Note Print Indicator ■ Only change one field at a time

Session 63-16
 People and Loan Information

■ People and Loan searches separated

■ Person Detail:
– demographic information
– local address
■ Loan Detail:
– change loan information
– change and add new anticipated
disbursements

Session 63-17
Session 63-18
Session 63-19
Session 63-20
 Anticipated Disbursements

■ Change Anticipated Disbursements

– does not change any actual
disbursement information
– if actual disbursements need to be
changed, send through batch

Session 63-21
 MPN Review

■ Check to see if student has an MPN on file

■ Displays:
– Loan Year
– Status
– Date of MPN
– Expiration Date
■ Indicator for electronic versus paper note

Session 63-22
Session 63-23
 How School Will
Know
There is a Note
■ P-Note Acknowledgement Record
■ LO Acknowledgement Record
■ LO Web Site
■ If you want to know note was electronic:
– On LO Web Site
– On LO Acknowledgement Record (in
FILLER)

64
 Batch Report Options
• SFAO specifies:
– Which reports are received (disable receipt)
– What format (formatted or flat file)
– Anticipated Disbursement – Pending Change over
Listing 45 Days
– Actual Disbursement Roster – Disbursement Activity Not
Yet Booked in Servicing
– 30-Day Warning
– DLSAS (disable only if
– Inactive Loans program year is closed)
– SSN/Name/DOB – 732 (disable only if program
– Duplicate Borrower year is closed)

Session 63-25
 Loan File Rebuild

■ SFAO can choose to have data restore

sent by:
– Loan ID
– Program Year (for 2000/2001 and forward)
– Date Range
– SSN
■ When pending:
– Can change information
– Delete from processing

Session 63-26
 DL Tools

■ Cash Management is Back!!

■ Rebuild lost database
■ Compare your database and the LOC
database
A Bold New Step for ED!!!

Session 63-28
 DL Tools
For 2000/2001

■ Cash Management
■ Rebuild
■ No ability to run 732 Compare
(Gary’s Compare)
 DL Tools
For 2001/2002

■ Cash Management
■ Rebuild and Compare
■ 732 Compare
Download From IFAP
Same Look and Feel as EDExpress
Let’s Look at Setup
Setup--Security Users
 Compare Process in
DL Tools
■ Process
– Import Data
• 732 Cash Detail and Loan Detail
• External Cash Detail and Loan Detail
– Print Reports
• 732 Cash Detail
• 732 Loan Detail
• Cash Detail Comparison
• Loan Detail Comparison

Session 63-35
 DL Tools - Compare
Lists and Reports
■ 732 Cash Detail List

■ 732 Loan Detail List

■ Cash Detail Comparison Report

■ Loan Detail Comparison Report

Session 63-36
 Let’s Look at Each
Function

■ Cash Management

Available for 00/01 and

01/02
 DL Tools -Cash
Management
■ Tool to track Cash Receipts and Returns of
Excess Cash

■ Available for 2000-2001 and 2001-2002

■ Records entered manually or through

external add import

Session 63-38
DL Tools- Cash
Management

Session 63-39
 LOC Drawdown Report
The date schools should
Program Year funds are applied
use to compare against
internal records.

Dra w do w n G A P S D e bi t Re c P roc e sse d Ac tio n

Am t Dra w do w n Da te G A P S C on tro l N o D a te I nd Yr Ba tch D a te A tt # D a te Co de

$22 ,6 78 07/ 20 /1 999 2 0: 12: 17 1 999 0718 991 2 07 /2 1/ 199 9 N 06 07 /2 0/ 199 9 20: 12: 1 7 0 0/ 00/ 000 0 P
$36 ,4 95 09/ 05 /1 999 2 1: 16: 44 1 999 0904 991 6 09 /0 7/ 199 9 N 06 09 /0 5/ 199 9 21: 16: 4 4 0 0/ 00/ 000 0 P
$114 ,1 45 11/ 09 /1 999 1 8: 10: 06 1 999 1108 991 5 11 /1 0/ 199 9 N 06 11 /0 9/ 199 9 18: 10: 0 6 0 0/ 00/ 000 0 P
$18 ,7 21 04/ 01 /2 000 0 9: 10: 12 2 000 0330 009 8 04 /0 3/ 200 0 N 06 04 /0 1/ 200 0 09: 10: 1 2 0 0/ 00/ 000 0 P
$16 ,9 92 09/ 15 /2 000 2 1: 29: 07 1 999 0718 991 2 09 /1 7/ 200 0 N 06 09 /1 5/ 200 0 21: 29: 0 7 0 0/ 00/ 000 0 P
($1 6, 992 ) 09/ 15 /2 000 0 0: 00: 00 1 999 0718 991 2 09 /1 7/ 200 0 N 06 09 /1 5/ 200 0 00: 00: 0 0 0 0/ 00/ 000 0 A
$2 5, 000 04 /0 3/ 200 1 19: 07 :1 8 2 000 0403 000 1 04 /0 5/ 200 1 N 07 04 /0 3/ 200 1 19: 07: 1 8 0 0/ 00/ 000 0 P
$1 5, 000 04 /2 2/ 200 1 19: 19 :5 3 2 000 0422 001 2 04 /2 5/ 200 1 N 07 04 /2 2/ 200 1 19: 19: 5 3 0 0/ 00/ 000 0 P
$5 0, 000 04 /2 7/ 200 1 19: 24 :2 5 2 000 0427 003 5 04 /3 0/ 200 1 N 07 04 /2 7/ 200 1 19: 24: 2 5 0 0/ 00/ 000 0 P
$3 0, 000 05 /1 9/ 200 1 21: 10 :1 7 2 000 0519 008 3 05 /2 2/ 200 1 N 6 05 /1 9/ 200 1 21: 10: 1 7 0 0/ 00/ 000 0 P

$312 ,0 39 TO T AL

Session 63-40
 LOC Excess Cash Reports
The date funds were
deposited by the Program Year
Department funds are applied

R e c on
Ap pl i e d R e ce i ve d Tra ns P ro g Ap pl i e d R e con P roc S F 215 S F21 5 S F 215
Da te D a te N um be r Ye a r Am ou nt I nd D a te B a tch N um be r N um be r D a te Am oun t
08/ 09/ 19 99 08 /0 9/ 199 9 3 438 06 $ 4, 500 N E C 199 908 090 89 10 1399 08/ 09 /1 999 $ 0. 00
08/ 09/ 19 99 11 /1 0/ 199 9 3 438 06 ($4, 50 0) N E C 199 911 100 12 10 1399 08/ 09 /1 999 $ 0. 00
04/ 21/ 20 01 04 /2 1/ 200 1 1 089 07 $ 5, 000 N E C 200 004 210 59 44 6737 04/ 21 /2 001 $ 0. 00
05/ 10/ 20 01 05 /1 0/ 200 1 1 105 07 $ 5, 000 N E C 200 005 100 01 44 7437 05/ 10 /2 001 $ 0. 00

To ta l $10 ,0 00

Session 63-41
Or, Click the green $ Icon
Make an Entry, Then Save

Note: You can enter positive OR

negative number for Excess
Cash!!
■ You Can Also Populate the
Cash Database by Importing a
Cash Detail File From a
Mainframe System
(DLEXCASH.xxx)(see the Tech
Ref for layouts or print them
from DL Tools)
Adding Cash Entries en masse
Session 63-45
 “I just lost my
database, what do I
do?”

Request a Rebuild File!!

■ Online, via
http://lo-online.ed.gov
■ Or, By calling your CSR at LOC
Session 63-47
Session 63-48
Session 63-49
Date Range Not Supported This Year!

Session 63-50
Session 63-51
Session 63-52
 Do a Rebuild Compare
First!!!!

You Can Import the File again to update your .mdb file
 You’ll See Unmatched
Origination Records First
And Unmatched Disbursement
Records next…..
Once the school is satisfied that
they will not overwrite any work
they have already done, do the
Rebuild Import again--this time
for Real!!

Session 63-56
Voila!! Instant
Database!

Session 63-58
 Finally…..

■ Last, but not least:

THE 732 COMPARE
■ In 01/02 and subsequent years, but not
functional for 00/01
First, Bring In the 732 Detail
File (ED1202OP)

Clears any previous 732 in temporary

DL Tools database
Then, Run Your
Compare
Via the Print Function
View the Results...
Reside on School Side
Only; Need to be Sent
Cash Detail Comparison
 Compare Program
■ The Compare Program is a Microsoft
Access 97/2000 database that was
developed by the Direct Loan School
Relations Office CAM’s to assist you in
electronically comparing your school data
with the 732-LOS Detail Report.

Session 63-65
 Compare Program
■ You can contact your Account Manager to get a copy
of the program
■ There are two versions of the program
– EDExpress
– Mainframe/Custom schools
■ There are programs for
– 1997/98
– 1998/99
– 1999/00
– 2000/01
Session 63-66
Additional Tools/Reports for
Making Reconciliation/Closeout a
Success

Session 63-67
 What is the BEST tool
for Reconciliation?

■ Daily, Weekly, Monthly detailed processing.

Session 63-68
 More Tools…..

■ 30 Day Warning
■ School/LOC Totals List
■ Status Measurement Tools Report
■ Disbursement Measurement Report

Session 63-69
 The 2001/02 - DLSAS

■ You can receive the DLSAS in one of the

following format:
• Text format (current format) - DSAS02OP
• Comma Delimited (new format) - DSAC02OP
• both will be Batch Type “AS”
• both will be transmitted via Student Aid Internet
Gateway (SAIG)

Session 63-70
 Report Date: 11/15/2001 U.S. DEPARTMENT OF EDUCATION PAGE: 1
Report Time: 08:39:05 2001-2002 Federal Direct Loan Program
Direct Loan School Account Statement
(ALL RECORDS)
THIS DOCUMENT CONTAINS SENSITIVE INFORMATION PROTECTED BY THE PRIVACY ACT
********************************************************************************
BATCH ID: AS2G0122420011112085816
LOC Process Date: 11/12/2001

School Code: G01224

Month End: 10/31/2001

2001-02 YEAR-TO-DATE CASH SUMMARY

Beginning Balance: $ 0

DLSAS
Cash Receipts: $ 50,000
Excess Cash Returned: $ -5,000
Total Net Cash Receipts: $ 45,000

YTD Cash Net Booked Disb. Actual:

Net Booked Disb. Adjustments:
$
$
-30,000
5,000
Total Net Booked Loan Detail: $ -25,000
Summary Ending Cash Balance: $ 20,000

------------------------------------------------------------------------------

Net Unbooked Disb. Actual: $ -2,000

Net Unbooked Disb. Adjustments: $ 0
Total Net Unbooked Loan Detail: $ -2,000

Adjusted Ending Cash Balance: $ 18,000

Session 63-71
 Changes to the DLSAS from
prior years
■ Year-to-Date Disbursement Summary by
Loan Type
– Subsidized Loans (YS)
– Unsubsidized Loans (YU)
– PLUS Loans (YP)
– Total for Subsidized/Unsubsidized/PLUS
Loans (YT)

Session 63-72
 Report Date: 11/15/2001 U.S. DEPARTMENT OF EDUCATION PAGE: 2
Report Time: 08:39:05 2001-2002 Federal Direct Loan Program
Direct Loan School Account Statement
(ALL RECORDS)
THIS DOCUMENT CONTAINS SENSITIVE INFORMATION PROTECTED BY THE PRIVACY ACT
********************************************************************************
BATCH ID : AS2G0122420011202085816
LOC Process Date: 11/12/2001

School Code: G01224

Month End: 10/31/2001

YEAR-TO-DATE DISBURSEMENT SUMMARY

Disbursement Loan Totals:

2001-02 BOOKED LOANS

-----------------
UNBOOKED LOANS
-----------------
Subsidized Gross : $ 10,152 $ 2,028
DLSAS YTD Subsidized
Subsidized
Fee :
Rebate :
$
$
304
152
$
$
60
32
Subsidized Net : $ 10,000 $ 2,000
Disbursement Unsubsidized Gross : $ 15,228 $ 0
Unsubsidized Fee : $ 456 $ 0
Summary Unsubsidized
Unsubsidized
Rebate :
Net :
$
$
228
15,000
$
$
0
0

PLUS Gross : $ 0 $ 0
PLUS Fee : $ 0 $ 0
PLUS Rebate : $ 0 $ 0
PLUS Net : $ 0 $ 0

Total for all Loan Types:

Sub/Unsub/PLUS Gross : $ 25,380 $ 2,028

Sub/Unsub/PLUS Fee : $ 760 $ 60
Sub/Unsub/PLUS Rebate : $ 380 $ 32
Sub/Unsub/PLUS Net : $ 25,000 $ 2,000

Session 63-73
 Report Date: 11/15/2001 U.S. DEPARTMENT OF EDUCATION PAGE: 3
Report Time: 08:39:05 2001-2002 Federal Direct Loan Program
Direct Loan School Account Statement
(ALL RECORDS)
THIS DOCUMENT CONTAINS SENSITIVE INFORMATION PROTECTED BY THE PRIVACY ACT
********************************************************************************

LOC Process Date: 11/12/2001

School Code: G01224

Month End: 10/31/2001

MONTHLY CASH SUMMARY

2001-02 Beginning Balance:

Cash Receipts:
Excess Cash Returned:
$
$
35,000
-5,000
$ 0

DLSAS Total Net Cash Receipts:

Net Booked Disb. Actual: $ -15,000

$ 30,000

Monthly
Net Booked Disb. Adjustments: $ 5,000
Total Net Booked Loan Detail: $ -10,000

Cash Ending Cash Balance: $ 20,000

------------------------------------------------------------------------------

Summary Net Unbooked Disb. Actual: $

Net Unbooked Disb. Adjustments: $
-2,000
0
Total Net Unbooked Loan Detail: $ -2,000

Adjusted Ending Cash Balance: $ 18,000

Session 63-74
 Changes to the DLSAS from
prior years
■ Monthly Disbursement Summary by Loan
Type
– Subsidized Loans (MS)
– Unsubsidized Loans (MU)
– PLUS Loans (MP)
– Total for Subsidized/Unsubsidized/PLUS
Loans (MT)

Session 63-75
 Report Date: 11/15/2001 U.S. DEPARTMENT OF EDUCATION PAGE: 4
Report Time: 08:39:05 2001-2002 Federal Direct Loan Program
Direct Loan School Account Statement
(ALL RECORDS)
THIS DOCUMENT CONTAINS SENSITIVE INFORMATION PROTECTED BY THE PRIVACY ACT
********************************************************************************
BATCH ID : AS2G0122420011112085816
LOC Process Date: 11/12/2001

School Code: G01224

Month End: 10/31/2001

2001-02 MONTHLY DISBURSEMENT SUMMARY

Disbursement Loan Totals:

DLSAS Subsidized Gross :

BOOKED LOANS
-----------------
$ 5,076
UNBOOKED LOANS
-----------------
$ 2,028

Monthly Subsidized
Subsidized
Subsidized
Fee :
Rebate :
Net :
$
$
$
152
76
5,000
$
$
$
60
32
2,000

Disburse. Unsubsidized
Unsubsidized
Gross :
Fee :
$
$
10,152
304
$
$
0
0
Unsubsidized Rebate : $ 152 $ 0

Summary Unsubsidized

PLUS Gross :
Net : $

$
10,000

0
$

$
0

0
PLUS Fee : $ 0 $ 0
PLUS Rebate : $ 0 $ 0
PLUS Net : $ 0 $ 0

Total for all Loan Types:

Sub/Unsub/PLUS Gross : $ 15,228 $ 2,028

Sub/Unsub/PLUS Fee : $ 456 $ 60
Sub/Unsub/PLUS Rebate : $ 228 $ 32
Sub/Unsub/PLUS Net : $ 15,000 $ 2,000

Session 63-76
 DLSAS Cash Detail
■ Report Date: 11/15/2001 U.S. DEPARTMENT OF EDUCATION PAGE: 5
■ Report Time: 08:39:05 2001-2002 Federal Direct Loan Program
■ Direct Loan School Account Statement
■ (ALL RECORDS)
■ THIS DOCUMENT CONTAINS SENSITIVE INFORMATION PROTECTED BY THE PRIVACY ACT
■ ********************************************************************************

■ LOC Process Date: 11/12/2001

■ School Code: G01224

■ Month End: 10/31/2001

■ CASH DETAIL RECORDS FOR THIS MONTH

■ TRANS TYPE DATE AMOUNT GAPS CONTROL # CHECK #

■ ---------- ---------- --------------- -------------- -------
■ Cash Receipt 10/02/2001 $ 15,000 1234567890123
■ Excess Cash 10/05/2001 $ 5,000 5939
■ Cash Receipt 10/30/2001 $ 20,000 2154567890123

Session 63-77
 732 Report

The 732 Report is a report generated by the Loan

Origination Center (LOC) to assist schools with their
reconciliation and Program Year Close Out (PYCO).
It contains the following segments:
Year-to-Date Cash Summary
– Cash Detail

– Loan-level Detail

Session 63-78
 732 Cash Summary

To ta l
Re tu rns Ad j
T ota l of Ca sh T ota l To ta l N e t En di n g En di ng
Re c S ch Reg Be g C a sh Ex ce ss on A ctua l Ad j Lo a n C a sh N e t Un Ca sh S ho rt
As-o f-D a te T yp e C o de C od e Ba l R e ce i p ts Ca sh Ha nd D i sb F i ll e r Di sb D e ta i l B a l a n ce bk e d Ba l Nam e
10/ 31 /2 001 T1 E 90 471 1 0 50 000 -500 0 450 00 30 000 -500 0 250 00 2000 0 2000 180 00 D L U

Session 63-79
 732 Cash Detail

LO C
Re co rd GA P S P o stin g G AP S C o ntrol C he ck
As-o f-D a te Typ e Da te Am ou nt Da te Nu m b e r N um b e r
10 /3 1/ 2001 R 10 / 2/ 2001 1 5000 1 0/ 2/ 200 1 12 345 678 9012 3
10 /3 1/ 2001 R 10/ 3 0/ 2001 2 0000 10 /3 0/ 200 1 21 545 678 9012 3
10 /3 1/ 2001 X 10 / 9/ 2001 -5000 1 0/ 9/ 200 1 5 939

Session 63-80
 732 Loan Detail

T ot
To ta l To ta l I n te r To t
Re c G ross Fe e Rebt Net
As-o f-D a te Typ e Lo a n I D Am t Am t Am t Am t
10 /3 1/ 2001 B 1112 222 22S 02G 0 1224 001 5076 152 76 5 000
10 /3 1/ 2001 B 2224 444 44S 02G 0 1224 001 5076 152 76 5 000
10 /3 1/ 2001 B 2999 999 99S 02G 0 1224 001 1 0152 304 15 2 10 000
10 /3 1/ 2001 B 3335 555 55U 02G 0 1224 001 5076 152 76 5 000
10 /3 1/ 2001 U 058 6268 52S 02 G0 122 400 1 1520 40 20 1 500
10 /3 1/ 2001 U 0587 647 78S 02G 0 1224 001 507 15 8 500

Session 63-81
 The 2001/02 -732 Report
■ You can receive the 732 in one of the following options:
• Current 732 Loan Detail Report with Year-to-Date loan level
totals
• New 732 Disbursement Activity Report which contains:
• disbursement summary by loan type
• cash receipt
• excess cash
• disbursement activity detail information
• cash summary

Session 63-82
 The 2001/02 -732 Report
■ 732 Loan Detail Report:
• Message Class ED1202OP/ED0902OP includes
• Disbursement Summary Records
• YS - summary for Subsidized (Sub) Loans
• YU - summary for Unsubsidized (Unsub) Loans
• YP - summary for Plus Loans
• YT - summary for Sub, Unsub and Plus
• Cash Receipts (“R”)
• Excess Cash (“X”)
• Loan Detail (“B” or “U”)
Session 63-83
 732 Disbursement Totals

S ch oo l Un
C od e B oo ke d Un Un bo ok e d Un
T yp e / Re g B oo ke d Bo ok e d I nte re st B oo ke d bo oke d b ook e d I nte re st bo oke d
Re co rd S ch oo l io n G ro ss Fe e R e b a te Net G ro ss Fee R e ba te Ne t
As-o f-D a te Typ e No Co de F il l e r A m o un t Am oun t A m ou nt A m o un t Am ou nt A m ou nt A m ou nt Am o un t
10 /3 1/ 2001 Y S G 01 224 1 1 0152 30 4 152 1 0000 20 28 60 32 200 0
10 /3 1/ 2001 Y U G 01 224 1 1 5228 45 6 228 1 5000 0 0 0 0
10 /3 1/ 2001 Y P G 01 224 1 0 0 0 0 0 0 0 0
10 /3 1/ 2001 YT G 01 224 1 2 5380 76 0 380 2 5000 20 28 60 32 200 0

Session 63-84
 732 Disbursement Detail

To t
In t Net To ta l To ta l I nte r T ot
Re c Di sb D isb Se q S ch oo l Bo ok e d G ross Fe e R e bt N e t A dj G ross Fe e Re bt N e t
As-o f-D a te Typ e L oa n ID No Ty p No D isb D a te Da te Am t Am t A m t A m t Am t Am t Am t Am t A m t
10 /3 1/ 2001 B 1 112 2222 2S 02G 01 224 001 1 D 1 10/15 / 2001 10 /1 7/ 200 1 10 152 304 1 52 1 000 0
10 /3 1/ 2001 B 1 112 2222 2S 02G 01 224 001 1 A 2 10/18 / 2001 10 /2 2/ 200 1 5 076 152 76 500 0 -500 0 5076 15 2 76 5 000
10 /3 1/ 2001 B 2 224 4444 4S 02G 01 224 001 1 D 1 9 /5 / 2001 9 /1 0/ 200 1 5 076 152 76 500 0 5076 15 2 76 5 000
10 /3 1/ 2001 B 2 999 9999 9S 02G 01 224 001 1 D 1 10/26 / 2001 10 /3 0/ 200 1 10 152 304 1 52 1 000 0 1 0152 30 4 152 10 000
10 /3 1/ 2001 B 3 335 5555 5U 02G 01 224 001 1 D 1 9/10 / 2001 9 /1 5/ 200 1 5 076 152 76 500 0 5076 15 2 76 5 000
10 /3 1/ 2001 U 0586 268 52S 02G 0 1224 001 1 D 1 10 /5 / 2001 1 520 40 20 150 0 1520 40 20 1 500
10 /3 1/ 2001 U 0 587 6477 8S 02G 01 224 001 1 D 1 10/15 / 2001 507 15 8 50 0 507 15 8 500

Session 63-85
 More Information
For More Information on
Reconciliation and Closeout, attend:

■ Session 12: Direct Loan Database

Management- Avoiding Common Mistakes
■ Session 17: Direct Loan Tools- More Uses
than Duct Tape
■ Computer Lab Reconciliation Help Area

■ Spring Reconciliation Training offered by the

regional CAMS (look for upcoming training at
http://www.ed.gov/offices/OPE/announce/trng/)

Session 63-86
 Reconciliation Assistance

Contact:
■ Your regional Client Account Management
Staff (see list on following slide)
■ Your Customer Service Representative or
Reconciliation Accountant at the LOC,
(800) 848-0978 or
loan_origination@mail.eds.com
■ Direct Loan Operations (202) 205-6466

Session 63-87
 CAM Contact
Information
Region States Number
I-Boston CT, MA, ME, NH, RI, VT (617) 565-6911
II-New York NJ, NY, PR, VI (212) 264-8012
III-Philadelphia DC, DE, MD, PA, VA, WV (215) 656-5929
IV-Atlanta AL, FL, GA, KY, MS, NC, SC, TN (404) 562-6259
V-Chicago IL, IN, OH, MI, WI (312) 886-8766
VI-Dallas AR, LA, NM, OK, TX (214) 880-2405
VII-Kansas City IA, KS, MO, NE (816) 880-4090
VIII-Denver CO, MN, MT, ND, SD, UT, WY (303) 844-3677
IX-San Francisco AZ, CA, HI, NV (415) 556-4201
X-Seattle AK, ID, OR, WA (206) 287-9840

Session 63-88
■ Questions ?

Session 63-89
 Let’s Get Busy…..

■ Instructor Demo/Participant Hands-On….